Owner Manual

31
Problem Possible Cause Solution
1
When power switch
is turned on, and no
LED display appears.
1. Battery is not installed
correctly.
2. Very low battery.
1. Install the battery
according to the manual.
2. Charge the battery
according to the manual.
2
Remote control does
not work.
1. Remote control is out
of battery.
2. The unit and remote
control are exposed to
sunlight or strong light.
3. Remote control will not
function if LOOP is near
the docking station.
1. Replace battery.
2. Avoid direct exposure to
sunlight.
3. Move LOOP at least 2
meters away from the
docking station.
3
Vacuum on but can
not collect dirt or
hair.
1. The dust bin is full.
2. The filter is not
installed correctly.
1. Clean the dust bin.
2. Re-install the filter
correctly.
4
The side brush
becomes crooked, or
does not sweep well.
Worn out.
If crooked, soak brushes in
hot water to recover their
original shape.
5
LOOP circles around
only.
One of the wires
connected to the
wheels is loose.
Open the wheel cover and
connect the loose wire of
the wheel, set properly, or
contact your local dealer for
service.
6
Cannot start the
LOOP.
1. The battery is not
installed properly.
2. Battery power is low.
3. The Top Cover is not
installed properly.
1. To install the battery
properly, please refer
to page 14 for battery
installation.
2. Have the battery fully
charged.
3. Place the top cover back
and turn it on again.
TROUBLESHOOTING