User's Guide
Mio ALPHA User Guide 12
WARRANTY AND REGULATIONS
WARRANTY & SERVICE
BesuretovisitourProductSupportpagestondonlinehelp,FAQs,videos,andmanualsfor
your product: mioglobal.com/support.
Mio Limited Warranty Information
This product is warranted to the original purchaser to be free from defects of quality, materials
orworkmanshipatthetimeofdeliveryfortheLimitedWarrantyPeriod(seebelow).During
theLimitedWarrantyPeriod,PhysicalEnterprisesInc.(MioGlobal)will,atitssolediscretion,
remedysuchdefectsfreeofchargeeitherbya)repairing,orb)replacing,orc)refundingthe
originalpurchaseprice(excludingtaxes,shipping,handling,duties,andsimilaramounts),
subject to the terms and conditions of this Limited Warranty. Processing of all warranty claims
will be handled by the distributor of the product for the geographic area where the original
purchase was made. To obtain warranty service, contact the store/dealer where the product
was purchased to make a warranty claim.
Warranty Period
The “Limited Warranty Period” starts on the date of purchase and lasts for one year,
endingontherstanniversaryofthedateofpurchase.Yourstore/dealer(oritsimporteror
distributor)mayhaveofferedyoualongerwarrantyperiodaspartofthesale;MioGlobalis
not responsible for such longer warranty period so please contact your store/dealer for more
information. The Limited Warranty Period will automatically expire without notice, and this
LimitedWarrantyisnotenforceable,if(asdeterminedatthesolediscretionofMioGlobal):
1. theproducthasbeenopenedorotherwisetamperedwith(exceptwherepermittedby
therelevantdocumentation,suchastoproperlyreplacebatteriesasinstructed);
2. the product has been serviced by a person other than Mio Global;
3. the serial number has been removed, altered or made illegible in any way; or
4. theproductwasnotpurchasedfromanauthorizedresellerofMioGlobal(please
contactMioGlobaltoobtainalistofauthorizedresellers).
Please refer to mioglobal.com/supportforcountry-specicwarrantyinformation.
Exclusions and Limitations
This Limited Warranty does not cover, and customers will not be entitled to any claim under
this Limited Warranty or otherwise for:
1. problemsarisingfromabuseorrough,careless,orimproperhandling(andwithout
limiting the foregoing, damage resulting from bending or dropping the product will
bedeemedtheresultofabuseorimproperuse);
2. problems arising from misuse contrary to intended or recommended use;