User`s manual

SNMP-SSL
70
Obtaining Technical Assistance
For Technical Support on the Web, please visit the Support section of our Web site or visit our
online Discussion Forum.
In order to diagnose the problem you are having, our technicians need the following information
from you.
Installation Site:
Company Name:
Address:
City: State: ZIP code:
Contact Person’s Name:
Phone Number:
If you are a consultant,
Consultant Name:
Phone Number:
Fax Number:
Computer System:
Operating System and version:
System Manufacturer:
System Model Number:
NMS name and revision number:
UPS:
Model Name/Number:
Serial Number:
What are the symptoms?
Please have the information listed above ready when you contact us.
Contact Technical Support By:
Phone: [phone]
Fax: [phone]
Web: www.minutemanups.com/support/index.php (Technical Support)
www.minutemanups.com/phpBB2/index.php (Discussion Board)
www.minutemanups.com (Home Page)