User`s manual

49
Obtaining Technical Assistance
For Technical Support on the Web, please visit the Support section of our Web site or visit our online Discussion
Forum at www.minutemanups.com
. Please have the information listed below ready when you contact us. You
can reach us by calling: Phone: [phone], Fax: [phone].
In order to diagnose the problem you are having, our technicians need the following information from you.
Installation Site:
Company Name:
Address:
City: State: ZIP code:
Contact Person’s Name:
Phone Number:
If you are a consultant,
Consultant Name:
Phone Number:
Fax Number:
Computer System:
Operating System and version:
System Manufacturer:
System Model Number:
NMS name and revision number:
UPS:
Model Name/Number:
Serial Number:
What are the symptoms?
PN: 34000282_R1.3