Troubleshooting guide

Integrated eCopy Machines
eCopy ShareScan version 4.6.5
B/W MFP MODELS FIRMWARE Open API ver
bizhub 361/ 421/ 501 20-GJ1 3.5
bizhub 601/ 751 N/A * 3.5
* Available 1st Qtr of 2010
Color MFP MODELS FIRMWARE Open API ver
bizhub C203 GK5-CG 3.5
bizhub C220 GC2-57 3.5
bizhub C253 GK0-CG 3.5
bizhub C280 GC2-57 3.5
bizhub C353 GJ0-CG 3.5
bizhub C360 GC2-57 3.5
bizhub C451 GJ0-CG 3.5
bizhub C550 GJ0-CG 3.5
bizhub C650 GJ0-CG 3.5
bizhub C552 GC2-57 3.5
bizhub C652 GC2-57 3.5
Make sure the following items are installed on your MFP's:
Note: Do not install any earlier firmware versions than those listed above.
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