Troubleshooting guide

MODEL IC#
V
ERSION Reference COMMENTS Updated by
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Page 05
IC-304 Software ver 2.1 System Software version 2.1
CREO Patch KM Specific v2_1
Patch that brings the Konica Minolta logo to the desktop's wallpaper,
SERVER Patch
N-Of-Copy-V2.1
This patch will change the behavior of printing number of copies and range on
imposition job.
Patch Calibration Info Patch
The Calibration date is not displayed on the Calibrated Media Types window.
Patch
C65HC-Vivid_Patch
A patch to support the C65 High Chroma Printers.
Patch Expand CT One pixel line may appear on the borders between the images.
Patch Import Color Profile
Some color profiles cannot be imported through the Resource Center>
Profiles Manager dialog.
Patch Scan Lines Thin lines appear on file margins when scanning job.
Patch
Update Pantone
Dictionary
More accurate match when printing spot colors.
Patch DEX-VPS-V2_1
The patch solves a problem when printing VPS files from PrintShop Mail
application through the Creo Graphic Printer Driver
Patch Export_PDF_Patch
gp g
RTP job that contain a point on its name the PDF2Go process will
be failed.
Patch Slim Text Patch
The Slim Text option in the job parameters window, in Quality>C6500
Text/Graphics Quality, does not function properly on black and white files.
Patch Banner_Print_v2.1
NOT SUPPORTED by KMBS
Patch SPD_Support_V2.1
The SPD support update creates a virtual printer on the IC-304
print controller that enables the print controller to accept jobs that
contain set page device commands.
Patch RipNT_Patch
Sometimes, RipNT.exe error occurs when processing a job.
Patch
IC-304 V2.1-12647-
8_ISO_Patch
When you submit a file for printing with the ISO conformance level check box
selected (under Job Slugs option), the ISO number that was printed was
12647-7. With this patch, the ISO number that is recently changed to 12647-8.
Patch IAPS Patch_2.1
The purpose of IAPS patch is to enable the IC-304 controller to print IPDS
data stream files. The IPDS data stream is converted by IAPS box to PS files
that include SPD commands for the IC-304 Controller. Thos PS files are being
sent to the IC-304 controller via port 9100.
Patch VPS_RIP_Patch
Some VPS files might fail in process.
Patch
Preserve Black Patch
For an RTP (ready-to-print) job in the Storage area, when you select the
Preserve black color check box in the job parameters window (Color>Color
Flow), and then submit the job for printing, the job moves to the Print queue
without reprocessing.
Patch
PDF Optimization Patch
When the PDF Optimization check box (Job
Parameters>Services>Optimization) is selected, some elements might be
missing after the PDF files are RIPed.
Patch Delete Scans Patch
Scans that are on the D:\Public Scans folder are being deleted automatically
everyday. This was dine in order to make sure that the D: drive will not get an
out of disk space status.
Patch Zeto Gutter Patch
When you select the Saddle Stitch imposition method (Job
parameters>Imposition method), and then select number of sets, the default
gutter between sets is et to 10mm. This value is transparent to the user and
cannot be changed. As a result, for example you cannot print teo 2 sets of an
A5 document on one A3 size paper.
CREO
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