Troubleshooting guide

MODEL IC#
V
ERSION Reference COMMENTS Updated by
Please See
Page 05
IC-304
Software ver 2.0 System Software version 2.0 Service Pack 1
CREO
DVD#1 304 fast install.iso [Windows XP OEM + Ghost]
SERVER
IC-304 System Version 2.0 DVD 2.iso [CREO Application Software]
Patch
IC-304 v2.0 SP1.iso
Service Pack 1 for version 2.0
Note: Contains all previously released patches. If you had patches
already installed just install the Service Pack and reboot the CREO.
Except for: the Konica Minolta Logo
High Chrome Profile Patch for the C6500hc
Patch
C65hc_Vivid_Patch
Patch to support the C65 High Chroma Printer.
Patch
C65hc_Vivid_Patch_rollb
ack
Special patch "ONLY" for bizhub PRO C65hc
Note: If you installed this patch on a NON-C65hc you will need to
re-install System Code option 1
Patch
KM Specific Patch
Konica Minolta Logo on the Desktop Wallpaper
Patch
Number of Copies
and Range Patch SP1
Fixes 2 issues
Patch
Pure Black Patch
Black color will be preserved pure.
Patch
PB Cover Fix Patch
Fixes 2 issues
Patch
P
aper_
P
ro
fil
e
Direction
Paper type Profile is not mapped correctly on v2.0 SP1
Patch
RIP-Patch1
Corrects 2 issues:
1. RIP results incorrectly when High Quality is selected.
2. Gray Objects are counted as Color.
Patch
JDF-Patch
Solves a problem when trying to save JDF files while printing.
Patch
DEX-VPS-Support
Solves a problem when printing VPS files from PrintShop Mail
This Controller Model Connects to a C6500 series
CREO
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