Troubleshooting guide

MODEL IC# VERSION Reference COMMENTS Updated by
Please See
Page 05
IC-412 Controller ver 1.1
System Software ver 1.1 Fiery E10 50_45C-KM
Update System Software
System Software ver 1.1 file: IC-412 v11 System DVD.iso
Patches 1-13NTVP Unable to print booklet with the cover being a different paper type than body
Patches 1-13P18T Corrects ColorCal
Patches
1-14GPV4
Fiery patches are listed as 'Unknown' on the configuration page.
Patches
1-153Y89 Must install: 1-14GPV4
Patches
1-14M9M9 Updated: Fiery Remote Scan 5.5.2.9
Fiery Bridge 1.1.1.9
Need to use IC-412v11_DVD3 Box Feature
Patches
1-15V8AX All the paper sizes are missing from the driver UI for Mac10.6 drivers.
PreReq: 1-14GPV4
Patches 1-17KPHR Unable to print on a Thick type of paper via PCL driver.
PreReq: 1-14GPV4
Patches 1-16TAAM After an overnight copier Power Save mode, a print job does not print.
PreReq: 1-14GPV4, 1-15V8AX
Patches 1-16VMBW Variable data job will not print when combined with Impose settings.
Patches
1-1ASO4Y
Direct Mobile Printing (AirPrint) from Apple iOS 4.2.x or later is enabled. This
patch is directly supported by EFI, not KMBT.
(KMBT do not support it.)
Patches 1-1AHOES
Number of Copies setting on Engine User Interface does not reflect
the correct value for Secure Print Jobs.
Patches
1-1A24ED Processing and Printing jobs simultaneously cause controller to Reboot.
Patches 1-1BJIRQ Samba upgrade to address Memory Corruption vulnerability issue.
Supported Models: C552, C652
Color Fiery Print Controllers
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