Troubleshooting guide

MODEL IC#
V
ERSION Reference COMMENTS Updated by
Please See
Page 05
IC-402 Controller ver 2.01
System Software ver 2.01 [System 8e] Fiery X3eTY 35C-KM
Patches 1-QVQMK
Access Denied Problem File: ic402 ic406 pt 1qvqmk.exe
Patches
1-RHZ8E
Daylight Saving Time file: 1-RQ1FN.zip
Patches 1-PBBD0
AS400 [LinkCom III] Mixplex Job Issue file: ic402v201 pt1pbbd0.exe
Patches 1-RAERT Supports Additional Paper Media
Patches
1-T3REH
Fiery Configure doesn't launch when
Java 6 is installed. file: ic402v201 ic406v101 pt1t3reh.exe
Patches
1-VNRFN Scan to E-mail error after performing ColorCal correction
file: ic402v201 ic406v101 pt1vnrfn.exe
Patches
1-X7X2D PS job won't process from Helios Print Server in CWS
file: ic402v201 ic406v101 pt1x7x2d.exe
Patches
1-V8P2N Scanning: Unable to free up Hard Disk Space
Patches
1-XTTH3 All pages are rotated to landscape when printing from InDesign CS3 from MAC
Patches 1-X4RRR FTP Bounce Attack (Vulnerability)
Patches
1-ZAG86 APACHE SERVER UPDATE to 1.3.41
Patches
1-X7X2D PS Jobs won't process from Helios Print Server in CWS
Patches
1-ZKQCT Application PowerPoint 2008 crashes when printing from MacOS.]
Patches 1-10TMPV Configure doesn't launch when Java 6 is installed.
Patches
1-14MGRL Scan to SMB does not work when the destination is a Windows Vista client.
Supported Models: C351, C450
Color Fiery Print Controllers
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