Troubleshooting guide

MODEL IC#
V
ERSION Reference COMMENTS Updated by
Please See
Page 05
IC-305 Controller ver 3.0
System Software ver 3.0 Fiery Pro80 65C-KM
IC-303 Controller ver 3.0
System Software ver 3.0 Fiery S450 65C-KM
Patches 1-14U5WB Staples are in the wrong position.
Patches 1-15D0B5 PS ioerror error, offending command "imagemask". PDF file processes very slow.
Patches 1-QRIU7 toggle patch to change MIB from KONICA MINOLTA ver. to Generic ver.
Patches 1-15FE5J "File conversion failed" error occurs when a JPEG File is dropped into the Hot Folder.
Patches 1-16LBTC PSWC shows “Waste Paper" is "Full" when the punch unit is not installed.
Patches 1-15RA6V Print Range overrides are not reflected.
Patches
1-16TABO Change minimum page size to 2.5 X 3 inch
Patches
1-1484WD (Update Color Profile Patch) for C65hc_ONLY
Patches 1-17FCFK Engine pauses frequently when printing booklets using the PB-501
Pre-Req: 1-14U5WB
Patches
1-17W6LP Canceling jobs results in a Fiery crash.
Patches
1-16MNVI Error message "The service calibrator is currently use by operator" appears
Patches
1-16WPDD PDFs created from iPhoto causes Fiery to hang on import.
Pre-Req: 1-14U5WB
Patches
1-179B8A Loss of Layout/ Orientation in driver & CW5 Job Properties.
Pre-Req: 1-14U5WB
Patches
1-17C6PI Printer Preferences window is blank when launched
from Color Profile Suite 2.0.X.X
Patches
1-17GZYA Embedded fonts are replaced w/ a Substitute font when printing.
Patches
1-17KWLI Support fortab paper for multi-punch w/ GP-501
Pre-Req: 1-14U5WB
Patches
1-187CC Output shows thin white lines when Image Smoothing is ON &
Image Quality is Best
Patches
1-18NBNI Media Weight not honored for calibration measurement page.
Pre-Req: 1-14U5WB and 1-17FCFK
Patches
1-19IMDT Simplex job with "1-up perfect" takes much longer to print than duplex.
Supported Models: C5500, C5501, C6500, C6501
Color Fiery Print Controllers
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