User`s guide

Troubleshooting
9
9-9
Blurred background
on the printout
The toner cartridge is damaged. Remove the toner cartridge and
check for damage. If necessary,
replace the toner cartridge. (See
page 8-2.)
Uneven toner density The toner cartridge is damaged. Remove the toner cartridge and
check for damage. If necessary,
replace the toner cartridge. (See
page 8-2.)
The drum cartridge is damaged. Remove the drum cartridge and
check for damage. If necessary,
replace the drum cartridge. (See
page 8-6.)
The toner may be unevenly
distributed inside the toner
cartridge.
Remove the toner cartridge and
gently rock in order to improve
the distribution of the remaining
toner. If the problem persists,
replace the toner cartridge. (See
page 8-2.)
Blank spots, text
missing
The paper is moist because of
high humidity in the air or from
being splashed with water.
Replace the paper you are using
with dry paper and try printing
again.
White or black lines The toner cartridge is damaged
(white lines).
Remove the toner cartridge and
check for damage. If necessary,
replace the toner cartridge.(See
page 8-2.)
The drum cartridge is damaged
(black lines).
Remove the drum cartridge and
check for damage. If necessary,
replace the drum cartridge. (See
page 8-6.)
Problem Possible cause Action