PagePro 1250W User’s Guide ™ 1800701-001A
Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS and the MINOLTA-QMS logo. Minolta, Fine-ART, and PagePro are trademarks of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners. Proprietary Statement The digitally encoded software included with your printer is Copyrighted © 2002 by MINOLTA-QMS, Inc. All Rights Reserved.
Contents 1 2 3 Introduction 1.1 Welcome ........................................................................................1-1 1.2 Roadmap of this manual ..............................................................1-2 Brief explanation of special type styles and method of presentation ....................................................................................1-3 Installing and setting up the printer 2.1 Overview of the printer .........................................................
Contents 4 5 6 7 8 iv 3.8 Installing the printer driver under Windows NT 4.0 ................ 3-18 3.9 Uninstalling the printer driver and USB device driver ............ 3-20 Working with the printer driver 4.1 Displaying printer driver settings ............................................... 4-1 4.2 Setup tab ....................................................................................... 4-2 4.3 Paper tab ..............................................................................
Contents 9 Troubleshooting 9.1 Clearing media jams .....................................................................9-1 9.2 General printing problems ...........................................................9-7 9.3 Print quality problems ..................................................................9-7 9.4 Printer messages ........................................................................9-10 Indicator functions .......................................................................
Introduction 1 1 Introduction 1.1 Welcome Thank you for purchasing a PagePro 1250W.
Introduction 1 1.2 Roadmap of this manual The following table is designed to help you find the information you need. Alternatively, to find information on a specific problem quickly and precisely, refer to the index at the end of this manual. No. 1-2 Title of chapter Content of chapter 1 Introduction Overview of this manual. 2 Setting up the printer Information on how to set up the printer as well as an introduction to its features.
Introduction 1 Brief explanation of special type styles and method of presentation Special type styles and methods of presentation are used in this manual to highlight various circumstances. The following examples will help you recognize and deal with the most important of these. CAUTION OR WARNING This is a caution or warning! A caution alerts you to damage that could result to the printer by treating it improperly while a warning alerts you to the potential for bodily harm.
Installing and setting up the printer 2 2 Installing and setting up the printer 2.1 Overview of the printer External features 4 5 6 1 7 2 3 8 11 12 9 10 No. Description No.
Installing and setting up the printer 2 Inside the printer 1 2 2-2 3 No. Description No.
Installing and setting up the printer 2 Optional accessories 1 2 No. 1 Description Face-up tray (printed side up) No.
Installing and setting up the printer 2 Printer control panel 1 2 3 The control panel has two indicators and one button. No. Description 1 Error indicator (orange) 2 Ready indicator (green) 3 Panel button For further information on the control panel, see chapter 6.
Installing and setting up the printer 2.
Installing and setting up the printer 2 Space requirements Be sure to provide enough space around the printer to ensure easy printer operation, paper and toner replacement, and maintenance. 5.9" (150 mm) 11.8" (300 mm) 3.9" (100 mm) 16.1 in. (410 mm) 18.7 in. (475 mm) 2-6 21.7" (550 mm) 15.6" (395 mm) 11.2" (285 mm) 35.1 in. (891 mm) 23.2 in. (589 mm) 3.
Installing and setting up the printer 2.3 2 Setting up your laser printer Loading paper in Tray 1 1 Lay Tray1 down flat. 2 Squeeze the right paper guide and open the media guides. 3 Place a stack of paper in the tray. many sheets may I place in ? How the tray? ➜ Tray 1 has a capacity of 150 sheets of plain paper. The stack of paper should not rise above the media limit mark.
Installing and setting up the printer 2 ❍ If you installed an optional faceup tray and you want the sheets to come out face up, then open the face-up tray instead of the face-down tray, and set the face-up/face-down selection switch as shown. Face-up output Face-down output Loading media in the manual feed tray 1 Open the media guides. 2 Move each media guide to the mark identifying the size of the media to be loaded. The illustration shows the media guide positions for lettersize media.
Installing and setting up the printer 2 3 Insert a sheet of media as far as possible into the manual feed tray with the side to be printed facing up. many sheets may I place in ? How the tray? ➜ Load only one sheet of media at a time.
Installing and setting up the printer 2 Connecting the power cord WARNING Use only the power cord shipped with the printer. Using the wrong power cord may lead to a short-circuit! The use of a power cord of inadequate cross-section can lead to a shortcircuit. ➜ Only use an extension cable which has a higher rating than the current consumption of the printer. ➜ Only use grounded cords. ➜ Always observe the relevant local regulations regarding the connection of electrical equipment to the main network.
Installing and setting up the printer 2 Turning the printer on and off ✎ Note Improper handling may damage the printer! - Never turn off the printer while a print job is in progress, the printer is receiving data from the computer (blinking green “Ready” indicator on control panel), or the printer is being reset. ➜ Set the power switch to the “I” (ON) position to turn on the printer. The printer is ready to use in approximately 20 seconds.
Installing and setting up the printer 2 Connecting the printer to a computer Parallel interface 1 Turn off both the printer and the PC. 2 Connect one end of the interface cable to the parallel port on the PC. 3 Connect the other end of the interface cable to the parallel interface connector on the back of the printer. Secure the interface cable using the two clips. 4 Turn on the printer and then, when it’s ready, turn on the PC.
Installing and setting up the printer 2 USB interface ✎ Note Windows 95/NT4.0 do not support USB connections. 1 Turn off both the PC and the printer. 2 Turn on the PC. 3 Turn on the printer. 4 When Windows and the pritner are both ready, connect one end of the interface cable to the PC’s USB port . 5 Connect the other end of the interface cable to the USB interface connector on the back of the printer.
Installing the printer driver 3 Installing the printer driver 3.1 Minimum system requirements 3.2 3 G IBM-compatible PC with a Pentium/Celeron series, AMD K6/Athron/ Duron family or compatible 200 MHz processor (300 MHz recommended) G Windows XP/Me/2000/98/95/NT 4.0 G 16 MB RAM (Windows 98/95/NT 4.
Installing the printer driver 3 Information on installation using “Add Printer” We strongly recommend that you install the printer driver using the Installer (“setup.exe” file). However, if you do install the printer driver using the Add Printer wizard, note the following points: 3.3 G The dialog box for installing options is not displayed. Adjust the additional options after you have completed the installation in the printer driver.
Installing the printer driver 3 10 Choose the “Driver” tab of the USB Printing Support Properties dialog box, and then choose [Update Driver...]. 11 Choose the “Install from a list or specific location (Advanced)” option button, and then choose [Next]. 12 When the next dialog box appears, check the “Don’t search. I will choose the driver to install” box, and then choose [Next]. 13 Choose [Have Disk...]. 14 Choose [Browse...]. 15 Browse the CD-ROM and navigate to “Win98USB.” Then, choose [Open].
Installing the printer driver 3 To install the printer driver using Plug-and-Play under Windows XP For a simple way of installing the printer driver, we recommend using the Installer (see the previous section). However, there are other ways of installing the printer driver without using the installer. This section describes Plug-and-Play installation. Parallel USB 1 After connecting the printer to 1 Turn on the PC, and then turn on your PC with the parallel cable, turn on the printer. the printer.
Installing the printer driver 3 To install the printer driver using the Add Printer Wizard under Windows XP 1 Turn on the PC. 2 After Windows starts, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive. 3 Choose [start], and then choose “Control Panel.” 4 In “Pick a category” choose “Printers and Other Hardware.” 5 In “Pick a task” choose [Add a printer]. 6 Choose [Next]. 7 Select “Local printer attached to this computer.
Installing the printer driver 3 3.4 Installing the USB device driver and printer driver under Windows Me When connecting the printer to your PC with a USB cable, install the USB device driver according to the following instructions before installing the printer driver. If you have connected the printer to your PC with a parallel cable, skip to the following section, “To install the printer driver using the Installer under Windows Me,” on page 3-7.
Installing the printer driver 3 To install the printer driver using the Installer under Windows Me The CD-ROM that came with your printer starts automatically after being loaded into the CD-ROM drive of your PC. You are guided step-by-step through the installation procedure. 1 With Windows running, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive. The installation program starts automatically.
Installing the printer driver 3 7 Follow the instructions on the screen to complete the installation. 8 Check that the “MINOLTA-QMS PagePro 1250W” printer icon is displayed in the Printers dialog box. 9 Remove the CD-ROM from your PC’s CD-ROM drive. This completes the installation of the printer driver. To install the printer driver using the Add Printer Wizard under Windows Me 1 Turn on the PC. 2 After Windows starts, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive.
Installing the printer driver 3.5 3 Installing the USB device driver and printer driver under Windows 2000 When connecting the printer to your PC with a USB cable, install the USB device driver according to the following instructions before installing the printer driver. If you have connected the printer to your PC with a parallel cable, skip to the following section, “To install the printer driver using the Installer under Windows 2000,” on page 3-10.
Installing the printer driver 3 11 Check the “Search a suitable driver for my device (recommended)” option button, and then choose [Next]. 12 When the next dialog box displays, check the “Specify a location” box, and then choose [Next]. 13 Choose [Browse...]. 14 Browse the CD-ROM and navigate to “Win98USB.” 15 Choose [Open]. 16 Choose [OK], and then choose [Next]. 17 Follow the instructions on the screen to complete the installation. 18 Choose [Finish] to finish the installation.
Installing the printer driver 3 To install the printer driver using Plug-and-Play under Windows 2000 For a simple way of installing the printer driver, we recommend using the Installer (see the previous section). However, there are other ways of installing the printer driver without using the installer. This section describes Plug-and-Play installation. Parallel USB 1 After connecting the printer to 1 Turn on the PC, and then turn on your PC with the parallel cable, turn on the printer. the printer.
Installing the printer driver 3 To install the printer driver using the Add Printer Wizard under Windows 2000 1 Turn on the PC 2 After Windows starts, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive. 3 Choose [Start], point to “Settings,” and then choose “Printers.” 4 Double-click the “Add Printer” icon. 5 Click [Next]. 6 Select “Local Printer.” ❍ Do not check the “Automatically detect and install my Plug and Play printer” box. 7 Choose [Next].
Installing the printer driver 3.6 3 Installing the USB device driver and printer driver under Windows 98 When connecting the printer to your PC with a USB cable, install the USB device driver according to the following instructions before installing the printer driver. If you have connected the printer to your PC with a parallel cable, skip to the following section, “To install the printer driver using the Installer under Windows 98,” on page 3-14.
Installing the printer driver 3 To install the printer driver using the Installer under Windows 98 The CD-ROM that came with your printer starts automatically after being loaded into the CD-ROM drive of your PC. You are guided step-by-step through the installation procedure. 1 With Windows running, insert the CD-ROM in the CD-ROM drive of your PC. The installation program starts automatically.
Installing the printer driver 3 7 Choose [OK], and then choose [Next] twice. 8 Follow the instructions on the screen to complete the installation. 9 Check that the “MINOLTA-QMS PagePro 1250W” printer icon is displayed in the Printers dialog box. To display the Printers dialog box, choose [Start], point to [Settings], and then choose [Printers]. 10 Remove the CD-ROM from your PC’s CD-ROM drive. This completes the installation of the printer driver.
Installing the printer driver 3 3.7 Installing the printer driver under Windows 95 To install the printer driver using the Installer under Windows 95 The CD-ROM that came with your printer starts automatically after being loaded into the CD-ROM drive of your PC. You are guided step-by-step through the installation procedure. 1 With Windows running, insert the CD-ROM in the CD-ROM drive of your PC. The installation program starts automatically.
Installing the printer driver 3 7 Follow the instructions on the screen to complete the installation. 8 Check that the “MINOLTA-QMS PagePro 1250W” printer icon is displayed in the Printers dialog box. 9 Remove the CD-ROM from your PC’s CD-ROM drive. This completes the installation of the printer driver. To install the printer driver using the Add Printer Wizard under Windows 95 1 Turn on the PC. 2 After Windows starts, insert the CD-ROM that came with your printer into your PC’s CD-ROM drive.
Installing the printer driver 3 3.8 Installing the printer driver under Windows NT 4.0 To install the printer driver using the Installer under Windows NT 4.0 The CD-ROM that came with your printer starts automatically after being loaded into the CD-ROM drive of your PC. You are guided step-by-step through the installation procedure. 1 With Windows running, insert the CD-ROM in the CD-ROM drive of your PC. The installation program starts automatically.
Installing the printer driver 3 7 Select the appropriate port and then choose[Next]. 8 Choose [Have Disk...], and then choose [Browse...]. 9 Browse the CD-ROM and navigate to “WinNT4.” 10 Choose [Open]. 11 Choose [OK], and then choose [Next]. 12 Follow the instructions on the screen to complete the installation. 13 Check that the “MINOLTA-QMS PagePro 1250W” printer icon is displayed in the Printers dialog box. 14 Remove the CD-ROM from your PC’s CD-ROM drive.
Installing the printer driver 3 3.9 Uninstalling the printer driver and USB device driver This section describes how to uninstall the PagePro 1250W printer driver when necessary. ✎ Note If the uninstallation program is used to remove the printer driver, the USB device driver is also removed. ✎ Note If you used Add Printer to install the printer driver, there is no uninstaller utility. To remove the printer, select it and delete it in the Printers folder.
Installing the printer driver 3 To uninstall the printer driver under Windows Me/2000/98/95/NT 4.0 1 Choose the [Start] button, point to [Settings], and then choose [Control Panel]. 2 Double-click the “Add/Remove Programs” icon in the Control Panel dialog box to open the Add/Remove Programs Properties dialog box. 3 For Windows Me/98/95/NT 4.0, select “MINOLTA-QMS PagePro 1250W,” and then choose [Add/Remove] to uninstall the printer driver.
Chapter04.fm Page 1 Tuesday, June 18, 2002 3:15 PM Working with the printer driver 4 Working with the printer driver 4.1 Displaying printer driver settings 4 Displaying settings under Windows XP 1 From the Start menu, choose Control Panel. 2 In Pick a Category choose Printers and Other Hardware. 3 In Pick a task choose View installed printers or fax printers. 4 In the Printers and Faxes dialog box, select the MINOLTA-QMS PagePro 1250W printer icon.
Chapter04.fm Page 2 Tuesday, June 18, 2002 3:15 PM Working with the printer driver 4 4.
Chapter04.fm Page 3 Tuesday, June 18, 2002 3:15 PM Working with the printer driver 4.
Chapter04.fm Page 4 Tuesday, June 18, 2002 3:15 PM Working with the printer driver 4 4.4 Quality tab The Quality tab allows you to G Specify the resolution G Adjust the contrast and brightness of the printed document G Turn on/off Toner Save mode Refer to the printer driver’s online help for information on all of these functions.
Chapter04.fm Page 5 Tuesday, June 18, 2002 3:15 PM Working with the printer driver 4.5 4 Device Options Setting tab The Device Options Setting tab allows you to G Activate the optional lower feeder unit (Tray 2) G View information about the printer driver. Refer to the printer driver’s online help for information on all of these functions.
Chapter04.
Working with the Status Display 5 5 Working with the Status Display If you used the CD-ROM Installer to install the printer driver, the Status Display was also installed. It was not installed, however, if you used Add Printer to install the printer driver. 5.1 Environment The Status Monitor and Printer Control Panel can be used with the following operating systems and interfaces. 5.
Working with the Status Display 5 5.3 Using the Status Display G When the background of the printer graphic is green, the printer is in Stand-by mode or a job is printing normally. G When the background to the printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left. Refer to the Status Display’s online help for information on all of its functions. 5.
Working with the printer 6 Working with the printer 6.1 Please note the following points: 6 What should I watch out for when loading paper? To avoid paper misfeeds, observe the following points: G Do not use any paper with the following features: ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ G Paper that has already been used in a thermal or ink-jet printer. Creased or wavy paper. Paper with a surface that is too smooth, too rough or irregular. Specially coated paper such as carbon paper or paper with an adhesive surface.
Working with the printer 6 Which sizes of paper can I use? This printer is designed for use only with these media sizes. Media size Media source Tray 1 Tray 2*(optional) Manual feed tray Letter 8.5" x 11.0" Yes Yes Yes Legal 8.5" x 14.0" Yes Yes Yes Executive 7.25" x 10.5" Yes Yes Yes Half Letter 5.5" x 8.
Working with the printer 6 What types of paper can I use? This printer is designed for use with the following media types. Media source Media type Tray 1 Tray 2 (optional) Manual feed tray Plain paper 16–24 lbs (60–90 g/m2) Yes Yes Yes Thick paper/Labels 24–43.25 lbs (90–163 g/m2) Yes No Yes Envelopes Yes No Yes Letterhead Yes No Yes Postcard Yes No Yes Transparencies Yes No Yes Printable area 0.2" (4 mm) 0.2" (4 mm) 0.2" (4 mm) Printable area 0.
Working with the printer 6 6.2 Using the panel button 1 2 3 The control panel has two indicators and one button. No. Description 1 Error indicator (orange) 2 Ready indicator (green) No.
Working with the printer 6 Cancelling a print job You can cancel a print job that is currently being processed. 1 While data is being processed or printed (the green “Ready” indicator is blinking), hold down the panel button for more than 5 seconds. 2 Release the panel button after both indicators light up. The current print job has now been cancelled. 6.3 Loading media Loading media into Tray 1 Note the following points: ✔ Refill the tray only when it is completely empty.
Working with the printer 6 4 Squeeze the right media guide and adjust the media guides so that both the left and right sides of the media are secure. Loading media in the manual feed tray 1 Open the media guides. 2 Insert the piece of media as far as possible into the manual feed tray (with the side to be printed facing up). ? How many pieces of media can be fed at one time? ➜ Insert only one sheet of paper or type of media at a time.
Working with the printer 6 2 Remove the cover from the tray. 3 Press down on the paper lifting plate until it locks into place. 4 Place a stack of paper into the tray. Make sure that the paper fits under under the triangular clips. ? How many sheets of paper may I place in the tray? ➜ Tray 2 has a capacity of 500 sheets of plain paper. The stack of paper should not rise above the media limit mark.
Working with the printer 6 The face-down output tray can hold up to 100 sheets while the optional face-up output tray holds 20 sheets. Note the following points: ✔ Do not change the output direction while a print job is in progress. ✔ Make sure that the output selector switch is in the correct position when the optional output tray is not installed. 1 2 1 3 4 5 No. Description 6-8 No.
Installing printer options 7 7 Installing printer options The following options are available for your printer: 7.1 G Lower feeder unit (Tray 2, 500-sheet capacity) G Legal and executive/B5 JIS trays for the lower feeder unit G Face-up tray Installing the lower feeder unit (Tray 2) The lower feeder unit can hold up to 500 sheets of plain paper. It is supplied with either a letter or A4 tray (Tray 2).
Installing printer options 7 5 Replace the tray cover. 6 Insert the tray into the lower feeder unit. ❍ Be sure to use both hands whenever you are inserting the tray into or removing it from the lower feeder unit. 7 Reconnect the power cord and interface cable, and turn on the printer.
Installing printer options 7.2 7 Installing the face-up tray The printer is fitted with a tray for face-down output. A tray for face-up output is available as an option. This tray is especially useful for thick paper, envelopes, labels, and transparencies because the path through the printer is straighter. The face-up tray can hold up to 20 sheets. Before installing the face-up tray: 1 Remove the face-up output tray from its carton.
Maintaining the printer 8 8 Maintaining the printer CAUTION You could damage the unit by using incorrect accessories and parts! If you use accessories and parts from manufacturers other than MINOLTA-QMS, we cannot guarantee that the laser printer will operate properly. ➜ Use only MINOLTA-QMS accessories and parts unless specified otherwise. WARNING Toner poses a health hazard! Toner is harmful if swallowed. ➜ If you swallow toner, consult a doctor immediately.
Maintaining the printer 8 8.1 Replacing the toner cartridge Replace the toner cartridge when it is empty or when the printed documents are too light. Two toner cartridges are available: G The regular toner cartridge has a capacity of about 3000 letter/A4 pages at about 5% toner coverage. G The high-capacity toner cartridge has a capacity of about 6000 letter/ A4 pages at about 5% toner coverage.
Maintaining the printer 8 1 Turn off the printer and disconnect the power cord from the printer. 2 Close the face-down tray. 3 Press the top cover release button and open the top cover. 4 Remove the old toner cartridge. 5 Press in the marked positions of the handle to fold down the handle. ❍ Dispose of the used toner cartridge properly.
Maintaining the printer 8 6 Remove the new toner cartridge from its package. 7 Holding it firmly with both hands, rock the toner cartridge left and right, forward and backward, to distribute the toner evenly. 8 Completely remove the protective seal from the toner cartridge, and then raise up the handle. 9 Holding the handle, lower the toner cartridge into the printer, aligning the four pins (two on each side) fit into the grooves inside the printer.
Maintaining the printer 8 10 Close the top cover and press it down gently but firmly until it locks into place. Resetting the counter for the toner cartridge After you have replaced the toner cartridge, reset the counter for the toner cartridge. 1 Turn off the printer. 2 While holding down the panel button, turn on the printer. The green “Ready” indicator begins to blink. 3 Continue holding down the panel button, and the green “Ready” indicator starts to blink.
Maintaining the printer 8 8.2 Replacing the drum cartridge Change the drum cartridge when the printed documents become faint or blurred. The drum cartridge has a capacity of about 16,000 (one-page jobs) to 20,000 (continuous printing) letter/A4 pages (at an average of 5% or less coverage). WARNING The fusing unit can become very hot! The fusing unit, which is located beneath the top cover, can become very hot when the printer is in operation.
Maintaining the printer 8 3 Press the top cover release button and open the top cover. 4 Remove the toner cartridge and the old drum cartridge. 5 Remove the new drum cartridge from its carton. 6 Install the drum cartridge in the printer, aligning the guides of the cartridge with the grooves inside the printer. ❍ Color coordinated “1” labels have been affixed to the drum cartridge and to the inside of the printer. Install the drum cartridge by aligning these labels.
Maintaining the printer 8 7 Place the toner cartridge back into the printer, aligning the four pins (two on each side) with the grooves inside the printer. ❍ Color coordinated “2” labels have been affixed to the toner cartridge and to the inside of the printer. Install the toner cartridge by aligning these labels. ❍ The cartridge will click into place when it is completely installed. 8 Close the top cover and press it down gently but firmly until it locks into place.
Maintaining the printer 8 Resetting the counter for the drum cartridge After you have replaced the drum cartridge, reset the drum cartridge counter. 1 Turn off the printer. 2 While holding down the panel button, turn on the printer. The green “Ready” indicator begins to blink. 3 Continue holding down the panel button, and the green “Ready” indicator starts to blink. 4 After the green “Ready” indicator has blinked for about 5 seconds, release the panel button. Both indicators begin to blink.
Maintaining the printer 8 Cleaning the paper feed roller Clean the paper feed roller if paper feed problems occur frequently. WARNING The fusing unit can become very hot! The fusing unit, which is located beneath the top cover, can become very hot when the printer is in operation. ➜ To prevent injuries, avoid contact with this area. ➜ After turning off the printer, wait at least 10 minutes before cleaning the inside of the printer.
Maintaining the printer 8 4 Remove the toner cartridge and the drum cartridge. Wrap the drum cartridge with a cloth to protect it from exposure to light. 5 Wipe the paper feed roller with a soft, dry cloth. 6 Reinstall the drum cartridge and the toner cartridge.
Maintaining the printer 8 7 Close the top cover and press it down gently but firmly until it locks into place.
Troubleshooting 9 9 Troubleshooting ✎ Note Some computers connected with the parallel cable may not be able to communicate correctly with the printer. CAUTION The fusing unit can become very hot! The fusing unit, which is located beneath the top cover, can become very hot when the printer is in operation. ➜ 9.1 Fusing unit To prevent injuries, avoid contact with this area. Clearing media jams Clearing a paper misfeed inside of the printer 1 Turn off the printer. 2 Close the face-down tray.
Troubleshooting 9 3 Press the top cover release button, and then open the top cover. 4 Remove the toner cartridge and the drum cartridge. 5 Carefully pull the misfed media out of the printer.
Troubleshooting ❍ 9 If paper is misfed at the fusing unit, grasp the bottom of the paper with both hands and gently pull it out. 6 Reinstall the drum cartridge. 7 Reinstall the toner cartridge. 8 Close the top cover, and then open the face-down tray. ❍ Printing automatically restarts from the page that was misfed. Clearing a media jam in the output tray 1 Carefully pull the misfed media out of the tray. 2 Open the top cover and close it again in order to reset the printer.
Troubleshooting 9 Clearing a media jam at Tray 1 1 Remove the tray cover and any media in Tray 1. 2 Carefully pull the misfed media out of Tray 1. 3 Reload the media in Tray 1, and replace the tray cover. ❍ Do not reload curled or wrinkled media. 4 Reinstall Tray 1 in the printer. 5 Close the face-down tray, and then open the top cover. 6 Remove any pieces of media that may have torn off or are remaining in the printer. 7 Close the top cover, and then open the face-down tray.
Troubleshooting 9 Clearing a media jam in the manual feed tray 1 Remove the Tray 1 cover and the plate at the inlet of the manual feed tray. 2 Remove the misfed media. 3 Reinstall the plate at the inlet of the manual feed tray and the Tray 1 cover.
Troubleshooting 9 Clearing a media jam in the lower feeder unit (Tray 2) 1 Slide the tray out of the lower feeder unit. 2 Remove any folded or misfed media from the inside of the lower feeder unit. 3 Remove the tray cover and any media in the tray. 4 Carefully pull the misfed media out of the tray. 5 Reload the media in the tray. ❍ ❍ Make sure the paper is evenly aligned and that the top sheet is below the maximum paper mark. Do not reload curled or wrinkled media.
Troubleshooting 9.2 9 General printing problems Problem Possible cause Action No output The printer is not connected to the power supply, or the cable is not connected to the printer. Check the power connection and the interface connection to the printer. The printer is not turned on. Turn on the printer. You are using the wrong type of interface cable. Check whether the interface cable type conforms to the specifications (see chapter 10).
Troubleshooting 9 Problem Possible cause Action Blank pages The toner cartridge is empty or damaged. Remove the toner cartridge and check for damage. If necessary, replace the toner cartridge. (See page 8-2.) Black pages The toner cartridge is damaged. Remove the toner cartridge and check for damage. If necessary, replace the toner cartridge. (See page 8-2.) Pages are too light The Toner Save mode has been activated. Check the setting in the printer driver.
Troubleshooting 9 Problem Possible cause Action Blurred background on the printout The toner cartridge is damaged. Remove the toner cartridge and check for damage. If necessary, replace the toner cartridge. (See page 8-2.) Uneven toner density The toner cartridge is damaged. Remove the toner cartridge and check for damage. If necessary, replace the toner cartridge. (See page 8-2.) The drum cartridge is damaged. Remove the drum cartridge and check for damage.
Troubleshooting 9 9.4 Problem Possible cause Action Toner smudges The toner cartridge is damaged. Remove the toner cartridge and check for damage. If necessary, replace the toner cartridge. (See page 8-2.) The toner may be unevenly distributed inside the toner cartridge. Remove the toner cartridge and gently rock in order to improve the distribution of the remaining toner. If the problem persists, replace the toner cartridge. (See page 8-2.) The paper feed roller is dirty.
Troubleshooting 9 Status message Status messages indicate the current condition of the printer.
Troubleshooting 9 Service message This message indicates a more serious fault that can only be corrected by a customer service engineer. If this message is signalled, turn the printer off, then on again. If the problem persists, contact your vendor or authorized service provider. 9-12 Ready indicator (green) Error indicator (orange) Condition Action Off Rapid blinking Fatal error Turn the printer off, then on again. If the problem persists, contact vendor or authorized service provider.
Appendix 10 10 Appendix 10.1 Safety specifications Printer 10.2 Safety standards U.S. model: UL 60950, CSA C22.2 No. 60950 European model: EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950 (IEC 60950) China model: GB 4943 EMC standards U.S. model: FCC part 15 subpart B class B ICES-003 European model: EU Directive 89/336/EEC EN 55022 (CISPR Pub.
Appendix 10 10-2 Plain paper (16 to 24 lbs.; 60 to 90 g/m2) Transparencies Envelopes Thick paper (24 to 43 lbs.
Appendix 10 Lower feeder unit (option) Paper tray Standard tray: Letter or A4 Optional trays: Legal and executive/B5 JIS Paper/Media Plain paper (16–24 lbs; 60–90 g/m2) Capacity Up to 500 sheets External dimensions (without paper cassette) Height: Width: Depth: Weight Approximately 1.8 lbs (4 kg) 5.2" (132 mm) 15.0" (382 mm) 12.
Appendix 10 10.3 Our concern for environmental protection As an ENERGY STAR® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode” after a period of inactivity. An ENERGY STAR product uses energy more efficiently, saves you money on utility bills and helps protect the environment. 10.
Appendix 10.7 10 Safety Information This section contains detailed instructions on the operation and maintenance of this machine. To achieve optimum utility of this device, all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the next section before using this device. It contains important information related to user safety and preventing equipment problems.
10 Appendix • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product. Some products have a high-voltage part or a laser beam source inside that could cause an electrical shock or blindness. • Only use the power cord supplied in the package. Failure to use this cord could result in a fire or electrical shock.
Appendix 10 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner unit or drum unit in a place within easy reach of children. Licking or ingesting any of these things could injure your health. • Do not let any object plug the ventilation holes of this product. Heat could accumulate inside the product, resulting in a fire or malfunction.
Appendix 10 10.8 Working safely with your laser printer Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. CAUTION Observe the following information: ➜ Make sure that the power cord is correctly plugged into the socket and that the socket is at all times visible and readily accessible.
Appendix 10 ➜ Do not place any heavy objects on the machine. ➜ Do not open any covers on the machine while printing is in progress. ➜ Do not switch off the unit while printing is in progress. ➜ Do not place any magnetic objects near the machine. ➜ Do not use any flammable sprays, liquids or gases in the vicinity of the machine. ➜ Do not remove any safety devices and do not alter the construction of the machine. The unit is equipped with high-voltage components.
Appendix 10 Laser safety This is a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the printer is operated according to the instructions in this manual. Since radiation emitted by the laser is completely confined within protective housing, the laser beam cannot escape from the machine during any phase of user operation. Internal laser radiation Maximum average radiation power: 35µ W at the laser aperture of the print head unit.
Appendix 10 Laser safety label A laser safety label is attached to the outside of the machine as shown below. For United States users CDRH Regulations This machine is certified as a Class 1 Laser product under the Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990.
Appendix 10 For users in all countries CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. This machine is certified as a Class 1 laser product. This means that the machine does not produce hazardous laser radiation. This is a semiconductor laser. The maximum power of the laser diode is 5 mW and the wavelength is 770-795 nm.
Appendix 10 VARNING! Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. Det här är en halvledarlaser. Den maximala effekten för laserdioden är 5 mW och våglängden är 770 – 795 nm. VARO! Avattaessa ja suojalukitus ohitettaessa oletPP alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. VARNING! Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad.
Index 11 11 Index A Accessories see Optional accessories ...............................................................7-1 Add Printer ...........................................................................................3-2 B Button see Panel button ............................................................................6-4 C Cleaning the printer .............................................................................8-9 paper feed roller .................................................
Index 11 I Installing ............................................................................................ 3-13 Installing the printer ............................................................................. 2-5 J Jam see Media jam ............................................................................... 9-6 L Loading envelopes .............................................................................. 6-1 Loading paper ..............................................................
Index 11 external features ............................................................................2-1 internal features .............................................................................2-2 optional accessories ......................................................................2-3 P Panel button ........................................................................................6-4 functions .........................................................................................
Index 11 R Ready indicator ................................................................................... 6-4 Replacing drum cartridge .................................................................... 8-6 Replacing the toner cartridge .............................................................. 8-2 S Service messages ............................................................................. 9-12 Setting up the printer ..........................................................................
