User`s guide

How to Troubleshoot
5-2
Troubleshooting
Chapter 5
Improving Print Quality
Typical symptoms include:
• Poor print quality.
• Print results are not consistent with settings.
• The printer requires excessive time in order to complete the print
cycle.
See p. 5-30.
Customer Support
Customer support for all Minolta PageWorks printer products is
available 24 hours a day, seven days a week by calling 1-800-459-
3250 (from within North America). Minolta also maintains a Web site
which provides printer driver downloads, Frequently Asked
Questions and handles all e-mail requests for technical assistance at:
http://www.minoltaprinters.com.
Please be prepared to provide the following information when
contacting Minolta Customer Support:
• Model name
• Serial number
• A detailed description of the problem
• Any message displayed on the control panel
For questions or problems with installation, please be prepared to
provide the following additional information:
• Brand name and model number of the computer
• Type of processor
• Type of operating system
• Amount of installed RAM