® magicolor 3300 User’s Guide 1800738-001A
Thank You Thank you for purchasing a magicolor 3300. You have made an excellent choice. Your magicolor 3300 is specially designed for optimal performance in Windows, Macintosh, UNIX and other environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.
Contents 1 Software Installation Software Utilities CD-ROM ................................................................. 2 Automatic System Software Update 2 Drivers and Utilities 2 Drivers and PPDs 3 Utilities 3 Installing Printer Drivers and Utilities, Windows Environments ............................................................................ 5 Installing Printer Drivers and Utilities, Macintosh Environments .........
Macintosh OS X—PPDs and Utilities Installation 9 OS X Step 1. Software Installation—Automatic 9 OS X Step 2. Creating a Printer Queue 9 OS X Step 3. System Software 10 UNIX, NDPS, NetWare .................................................................... 11 Linux .................................................................................................. 11 2 Using Media Introduction .......................................................................................
Color Management and Control ........................................................ 49 KONICA MINOLTA Color Technology .............................................. 49 Further Information ........................................................................... 50 4 Replacing Consumables Introduction ...................................................................................... 52 Consumable Life Expectancies .........................................................
Media Jam Fuser 93 Near Imaging Unit 93 Near Fuser Unit 94 Media Jam Registration and Mismatch Jams 95 Solving Problems .............................................................................. 97 General Problems 97 Media Jams and Media Transport Problems 99 Other Problems 102 Printing Quality 108 Status, Error, and Service Messages ..............................................
High-capacity Input Feeder (HCIF) ................................................ 140 What’s in the Kit? 141 Installation 141 Internal IDE Hard Disk .................................................................... 145 What's in the Kit? 145 Installation 145 Media Trays ................................................................................... 147 SC-215 Color Convenience Copier ................................................. 147 Time-of-Day Clock .............................................
Lineprinter Emulation Commands 168 Document Formatting 168 Job and Subjob Boundary Commands 169 PJL Command ................................................................................ 169 Menus .............................................................................................
Software Installation
Software Utilities CD-ROM If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM. Put the CD-ROM in your computer’s CD-ROM drive, and the AutoInstaller begins the installation process.
Drivers and PPDs Manual installation instructions are provided in the readme files on the Software Utilities CD-ROM in case you need them.
Utilities Installation Instructions PANTONE Tables These tables allow you to match printed Readme on the colors to screen colors. Provided for use Software Utilities with PostScript High resolution printing CD-ROM (1200x1200 dpi). ICC/ICM Profiles These color profiles provide support for Readme on the host-based color management systems Software Utilities including Microsoft ICM 2 for Windows, CD-ROM Apple ColorSync, CorelDRAW, Kodak KCMS, Adobe Photoshop 5 and others.
Installing Printer Drivers and Utilities, Windows Environments 1 2 3 4 5 6 Arabic and Hebrew versions of the drivers and utilities must be installed manually. For manual installation instructions refer to the readme file on the Software Utilities CD-ROM. Insert the Software Utilities CD-ROM in your CD-ROM drive. In the first window, click Next. In the next window, click Printer Setup. Choose the method by which the PC and printer are connected. Follow the instructions on the screen.
available. Advanced printing features are still available under Macintosh OS 9. You can connect to your printer by A USB cable A crossover Ethernet cable Ethernet patch cables and an Ethernet hub Macintosh—PPDs KONICA MINOLTA developed a PostScript Printer Description (PPD) file for the magicolor 3300. This PPD works with the Macintosh Operating System’s PostScript printer driver (LaserWriter) to provide support for the features on the magicolor 3300, such as print resolution and media sizes.
c Double-click the Desktop Printer Utility icon to open the application. The first window prompts you to select the type of desktop printer you would like to create. d Select Printer (USB), and select OK. e Choose the Change button in the PostScript Printer Description section. In the resulting window, select the magicolor 3300 PPD, and choose Select. f Choose the Change button in the USB Printer Selection section. In the resulting window, select the magicolor 3300, and click OK.
the Macintosh and the other end of the second into the printer’s Ethernet port. b Locate the Desktop Printer Utility. If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh’s system CD-ROM. c Select Printer (LPR), and select OK. d Type in the IP Address and use the same address for the Queue name. Click OK. e Choose Create. f Name the printer with the IP Address or a descriptive name. OS 9 Step 3.
Macintosh OS X—PPDs and Utilities Installation OS X Step 1. Software Installation—Automatic a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM drive. If the CD-ROM does not start automatically, double-click the CD-ROM icon on your Macintosh desktop. b Double-click the Install icon. The installer uses the path Hard Disk Name/Library/Printers/ PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk Name/Library/Fonts/ for fonts.
d In the resulting window, select from USB, AppleTalk, or LPR to match your printer connection. USB—The magicolor 3300 appears in the window. AppleTalk (for Ethernet connection)—Select the zone and scroll through printer choices. The magicolor 3300 appears in the choice list. LPR—Enter the IP Address. If the “Use Default Queue on Server” box is checked, click it to unselect it. Type in the IP Address again for the Queue name.
UNIX, NDPS, NetWare For UNIX and NDPS installation, refer to the readme files on the Software Utilities CD-ROM. For NetWare installation, check the Answer Base at printer.konicaminolta.net/support. Linux For Linux PPD and PDQ installation, refer to the readme files on the Software Utilities CD-ROM. This readme includes basic information about PDQ, XPDQ, CUPS, and XPP connections and instructions for installing them.
Using Media
Introduction This chapter provides information on handling, selecting, and storing media.
Media Storage and Handling How do I take care of media? Keep media on a flat, level surface in its original wrapper until it is time to load it. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place. When storing media, avoid Moisture, excess humidity Keep media between 30% to 65% relative humidity. Toner does not adhere well to paper where it has become wet.
Layered Adhesive Folded, creased, embossed, warped, or wrinkled Perforated, three-hole prepunched, or torn Too slick, too coarse, too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Cold water transfer paper Heat sensitive or cannot withstand the fusing temperature (between 316° F/158° C and 356° F/180° C, depending on the media) Irregularly shaped (not rectangular or
What should I watch out for when loading labels? Do not use label sheets that Have labels that easily peel off Have the backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser, causing them to peel off and media jams to occur.
Do not use transparencies that Are coated, such as transparencies designed for most color printers Have static electricity that will cause them to stick together Use transparencies that are Monochrome, uncoated transparencies (also known as OHP film) Refer to page 29 for information about the recommended Q-Media. General Notes about Media If you’re printing simplex pages, load the media printing-side down in the multipurpose tray, but printing-side up in the other trays.
Media Sizes and Print Area What sizes of media can I use? Your printer supports full-color printing on all approved media sizes. Media Inches Media Size Millimeters Media Type in Printer Driver* Input AutoSource** duplex*** A4 8.27x11.70 210.0x297.0 **** U/M/H Yes A4 Transp. 8.27x11.70 210.0x297.0 Transparency U/M/H No A5 5.93x8.28 148.0x210.0 **** U/M/H Yes B5 (ISO) 6.93x9.84 176.0x250.0 Envelope M No B5 (JIS) 7.16x10.11 182.0x257.0 **** U/M/H Yes Custom Paper Sizes 3.
What is the imageable (printable) area Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157"/4 mm from all edges of the media.
Image Alignment If for any reason, you need to change the image alignment, you can do so in several different ways: Adjust the margins or page size through your application (recommended method). Use the printer’s control panel (Administration/Engine/Image Alignment menu). Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).
Why have different print qualities? The specific print quality that is best depends upon your particular needs. For example, you can control the the amount of toner gloss. Which print quality is best? Print Quality Resolution: Dots per Inch (dpi) Speed Comment Standard 600x600 Full If getting your jobs printed in a timely manner is most important. Quality 1200x1200 Full If getting your jobs printed with more gloss and better quality is most important.
What media types are supported? Media Type Selection Duplexing Weight Supported*** Plain Paper Yes 16–28 lb bond (60–105 g/m²) Thick 2 ** 105–162 g/m² Thick 3* No Glossy Plain (the image is glossy, not the media) 163–216 g/m² Evelope*† N/A Label Stock* N/A Postcard*† N/A Transparency N/A N/A Not applicable * Printed from the multipurpose tray only.
What is the difference between “glossy plain” paper and “coated stock”? The “Glossy Plain” media type refers to the amount of gloss the toner has when it is on the page. The image is glossy, not the media. Coated stock is media that has a coating (shiny or otherwise) which may not withstand the fusing temperature (between 316° F/158° C and 356° F/ 180° C, depending on the media). Coated stock cannot be printed on the magicolor 3300.
Approved Media Use only media approved for laser products. Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. Weight 16–28 lb bond (60–105 g/m²) Duplexing Supported up to 28 lb bond (105 g/m²). Warning Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty. Notes *For A5-size media, load up to 350 sheets only. Printing a glossy (shinier) image on plain paper (Glossy Plain media type) is less expensive.
Orientation Upper or optional tray Face up Multipur- Face down pose tray Approved Media Use only media approved for laser products. Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. Weight Thick 2 100–159 g/m² Thick 3 160–216 g/m² Duplexing Thick 2 up to 105 g/m² is supported. Thick 2 over 105 g/m² and Thick 3 are not supported. Notes Test all thick stock to ensure acceptable performance.
Glossy Media Glossy Stock Media Type Glossy Plain Paper—see “Plain Paper” on page 24. Thick 2 or Thick 3—see “Thick Stock” on page 25. Approved Media Use only media approved for laser products. Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. Duplexing Not supported over 28 lb (105 g/m²) Notes See “What is the difference between “glossy plain” paper and “coated stock”?” on page 24.
Notes Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur. Adhesive label stock is supported only in letter or A4 sheets. A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet — The face sheet must follow the plain paper specification.
Notes Use only Japanese Post Office standard postcards (3.9"x5.8" [100x148 mm]) recommended for laser printers. If the postcard is warped, press on the warped area to flatten it before putting it in the multipurpose tray. Using preprinted multicolored postcards may result in printer jamming.
Notes Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies. Remove transparency media as soon as possible from the output tray to avoid builtup static. Do not handle transparencies too much. Do not fan large quantities of transparencies before loading. If you touch the face of transparencies with your bare hands, print quality may be affected. You can print continuously with transparencies.
Loading Media Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. How do I prepare and load the media? Preparing the Media 1 2 Don’t unwrap the paper above the printer, as this might cause paper particles to fall into the printer. Don’t fan large quantities of transparency media. Take off the top and bottom sheets of a ream of paper.
1 2 3 4 Slide open the media tray until it stops. Using two hands, lift it slightly to remove it from the printer and place it on a flat surface. Remove any media remaining in the tray. If necessary, adjust the two side media guides and the end media guide to the proper positions. Attention The end media guide must be in direct alignment with the media size mark in the bottom of the media tray. If the guide is not in the proper hole, automatic paper size detection will not work.
5 To set the tray for A5 paper, use the provided A5 spacer. a Lift the A5 spacer from its storage place in the media tray. b Gently lift the end media guide to position the guide in the proper media size hole. A5 c Insert the spacer into its slot and load the A5 media. Make sure that both the end media guide and A5 spacer have clicked into place. A5 d To return to other approved media sizes, remove the A5 spacer from the slot, and then replace it in the tray.
7 If you have removed media from the tray, stack it with the new media, even the edges, then reload it. Attention Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray. 8 Slide the media tray back into the printer. Check the gauge to make sure the tray is registering the loaded media.
Refilling a Multipurpose Media Tray 1 2 Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Don’t fan large quantities of transparency media. Open the multipurpose tray. Do not place heavy objects on the multipurpose tray. 3 Adjust the media guides to the width of the media. The tray extender supports long media.
4 Place the media into the multipurpose tray with the printing-side up. Using Media Other Than Plain Paper Attention For information about media recommended for your printer, go to printer.konicaminolta.net/support, then click on the Answer Base. Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
7 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. 8 Fold the flaps. Make sure the adhesive is dry. 9 Place the envelope stack into the multipurpose tray with the printingside down. Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.
12 Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray. Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem. How do I load and print glossy stock? Refer to “Loading and Printing Media” on page 31. How do I load and print labels? 1 2 Label printing is supported only from the multipurpose tray in letter or A4 media sizes.
5 6 7 Load the postcard media printing-side down in the multipurpose tray. Adjust the media guides to the width of the postcards. Print the postcards. How do I load and print thick stock? Attention Do not mix thick stock with any other media in the same tray, as this will cause printer jamming. 1 2 3 4 5 Most thick stock printing is supported from any inputbin. However, media type “Thick 3” can be printed only from the multipurpose tray.
All input trays—On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to the required transparency size and select it. 3 Do not fan transparencies. Fanning transparencies will build up static electricity. Load the media tray. Upper and Optional Trays Put media face side down in the upper or optional trays.
System Memory (RAM) Requirements Basic Functionality Monochrome Simplex Size S/Q Letter/ A4 F Color Duplex S/Q Simplex F S/Q Duplex F S/Q F 256 MB (Base memory) Legal Notes: S = Standard print quality (600x600 dpi, full speed) Q = Quality print quality (1200x1200 dpi, full speed) F = Fine print quality (1200x1200 dpi, half speed) Maximum Performance Monochrome Simplex Size S/Q F Color Duplex S/Q F Simplex S/Q F Duplex S/Q F Letter/A4 256 MB (Base memory) Legal 288 MB Notes: S =
How do I manually duplex? Manual duplexing is available on all magicolor 3300 printers. 1 2 3 4 Media jams may occur if the printed sheet(s) reinserted are not entirely flat. In the printer driver (Paper tab), select Simplex, then double-click OK. In the Print Document screen, select All. Select and print the Odd-Numbered Pages. Remove the media, flip it over, and select and print the Even-Numbered Pages.
Where can I get more information about KONICA MINOLTAapproved media? Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. See the Service & Support Guide for a complete listing of support telephone numbers.
Color Printing
Introduction Your printer features advanced color laser technology that produces inexpensive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies. Color Registration Anytime you notice shadowing on your printed documents and whenever you replace the imaging unit, adjust the side (scan direction) color registration using the following control panel sequence. The printer automatically adjusts the registration in the top-to-bottom (feed) direction.
Press this key . . . Select (until) the message windows displays . . . REGISTRATION REGISTRATION PG Select REGISTRATION PG YES Select REGISTRATION REGISTRATION PG When the Side Color Registration Page prints, note the number below each of the three color swatches that identifies the set of lines that align the straightest.
Press this key . . . Select (until) the message windows displays . . . 0 IS SELECTED and then Next ( ) or Previous ( Select ) REGISTRATION MAGENTA REGISTRATION REGISTRATION PG REGISTRATION PG YES Select REGISTRATION REGISTRATION PG Wait for another Side Color Registration Page to print. Note the number below each of the three color swatches that identifies the set of lines that align the straightest.
Press this key . . . Next ( ) or Previous ( Select ) (until) the message windows displays . . . REGISTRATION REGISTRATION PG REGISTRATION PG YES Select REGISTRATION REGISTRATION PG Another Side Color Registration Page prints. Confirm that the color registration is correct. Repeat the process for the other colors, if necessary. Online (twice) IDLE (and the Online button is on). The printer automatically saves each number as you progress through the choices using the Next or Previous key.
The magicolor 3300 color technology automatically optimizes color output to produce professional quality, colorized documents without the use of sophisticated manual optimization techniques. The following is a summary of KONICA MINOLTA automatic color correction features: Ease of use across applications: With automatic color correction, it’s as easy to get great color from a PowerPoint presentation as it is from a desktop publishing application, such as QuarkXPress.
Replacing Consumables
Introduction Item Page “What is a consumable?” page 52 “What are sheets, faces, and pages?” page 52 “When do consumables have to be replaced?” page 53 “What is the life expectancy of consumables” page 54 “How do I order consumables?” page 56 “Where can I get more information?” page 56 “How should I handle toner cartridges?” page 57 “How do I replace a toner cartridge?” page 58 “How do I replace the transfer unit?” page 60 “How do I replace the imaging unit?” page 62 “How do I replace t
The numbers in CrownView (a printer-based application for accessing printer configurations, status, and consumables usage information) and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/ Consumables/Start Period menu). When do consumables have to be replaced? Attention Failure to follow instructions as outlined in this manual could void your warranty.
What is the life expectancy of consumables? Attention The stated life expectancy of each consumable based on printing under specific operating conditions, such as media type (paper), page size (simplex, letter/A4), coverage (normal 5% coverage), and job size (average 4-page jobs). These parameters provide optimal consumable life.
Coverage Number of Simplex Pages (Faces) Black Yellow, Magenta, Cyan 55% 776 560 60% 750 542 65% 696 503 70% 644 465 75% 600 433 80% 563 407 85% 529 382 90% 500 361 95% 473 342 100% 450 325 Toner cartridge life is directly related to the number of rotations of the OPC. Longest unit life is achieved with continuous printing, which requires a cleaning rotation after every fourth page of an average-size job.
Imaging Unit Number of Pages per Job Maximum Simplex Pages Percent Toner Coverage (FourPage Average) Maximum Simplex Pages 3 26,000 25%–30% 20,000 4 (Average Size) 30,000 20%–25% 23,000 5 and Above 30,000 Less Than 20% (average) 30,000 or Notes: *The imaging unit life is dependent on the average number of pages or the toner coverage, whichever comes first. For example, if you print four-page simplex jobs at 5% coverage, the maximum is 30,000 pages.
ties CD-ROM. Consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com). If you need more assistance, information can be found at printer.konicaminolta.net/support (click on Answer Base). Replacing a Toner Cartridge Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPCs (Organic Photo Conductors) inside your imaging unit. Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
How do I replace a toner cartridge? The toner is nontoxic. If you get toner on your hands, wash them in cool water and mild neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. WARNING! If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at printer.
5 Remove the new toner cartridge from its box. Attention A colored label on each toner cartridge corresponds to a colored label to the left of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color. 6 Holding the cartridge with both hands, gently shake it seven or eight times to distribute the toner. 7 The toner cartridge should be shaken only at this point, before installation and removal of the toner seal (in step 9).
9 Pull the toner seal straight up. Attention Pulling the seal to the front or side may damage the cartridge. 10 If the toner seal didn’t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner, call Technical Support. Refer to the Service & Support Guide or www.konicaminolta.net/ printer/ to locate the office nearest you. Replace the top cover.
2 Grip the tabs at both ends of the transfer cartridge and gently lift it out of the printer. 1 2 2 Attention 22 Lift the roller carefully to prevent toner from spilling out. 3 4 5 6 7 8 1 Unpack a new transfer cartridge and insert the knobs on both ends of the cartridge into the U-shaped guides inside the printer. Lock the transfer cartridge into the printer by pushing down on the base of the tabs until you hear a click. If you opened the imaging unit cover, close it .
Replacing the Imaging Unit The imaging unit contains 4 OPCs (Optical Photo Conductors), 4 developers, and an imaging unit transjnfer roller that forms the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears. After the imaging unit is replaced, the printer automatically resets the consumables count. Imaging unit life is directly related to the number of rotations of the OPCs.
1 2 Turn off the printer . Open the front cover (button A) , . A 3 Open the imaging unit cover. 4 Remove the used imaging unit. WARNING! Recycle the used imaging unit by following the instruction sheet included in the new imaging unit carton. Do not dispose of used imaging units by burning. 5 Remove the new imaging unit from its protective bag.
6 Holding the imaging unit horizontally, carefully pull the tabs straight out and completely away from the unit. Attention Do not twist the tab as you are pulling it. If any tab doesn’t pull completely out (you must be able to see the circle imprinted on the end), the imaging unit must be replaced. 660 mm 26"/ 7 8 Carefully remove the protective cover. We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
9 Remove the black protective sheet and dispose of it. Attention Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty. 10 Close the covers , . 11 Turn on the printer. You do not need to reset the consumables usage monitoring system when you replace an imaging unit.
Replacing the Fuser Unit WARNING! The fuser unit is hot and can cause severe burns. When the printer’s front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover. How do I replace the fuser unit? The fuser fuses the toner onto the media. Replace the fuser unit (fuser and media feed rollers) when the control panel displays the message REPLACE FUSER UNIT. 1 2 Turn the printer off. Open the front cover (button B).
5 6 7 Unlock the fuser unit by sliding the two side locks forward. Lift up both levers of the fuser unit. Grip the unit’s levers, and gently lift it out of the printer. 8 9 10 Dispose of the used fuser according to your local regulations. Unpack a new fuser unit, lift up both levers , grip the fuser unit by the levers, align it with the slots in the printer, and slowly lower it . Completely push down both levers of the fuser unit.
11 12 Close the covers , . Continue with the media feed roller(s) replacement. “How do I replace the media feed roller(s)?” below. How do I replace the media feed roller(s)? The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams. Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit.
3 4 5 6 7 8 9 10 Lift the clip at the end of the media feed rollers , and remove the media feed rollers . Align the new media feed rollers’ axis with the shaft in the media tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft. Close the media feed rollers cover . Hold the media tray with both hands, align it with the opening in the printer and gently insert it. 3 Push the media tray completely back into the printer.
Maintaining the Printer
Introduction “How do I handle the printer?” page 72 “When does the printer need cleaning? page 74 “What cleaning materials should I use?” page 74 “How do I clean the density sensor?” page 76 Handling the Printer How do I handle the printer? Handle the printer with care to preserve its life. Abuse may cause damage. Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at printer.konicaminolta.net/support (click on the Answer Base). Lift the printer from the bottom only, using the carrying grips. Make sure that two people are available to lift the printer when moving it. Do not place anything on the top of the printer. Do not open any cover of the printer during printing.
Image Unit Print Count Printer Pauses Every x Simplex Pages 5,120–20,479 32 20,480–25,599 20 25,600–30,720+ 16 Note: The cleaning cycle interval is more frequent as the imaging unit ages. When does the printer need cleaning? This item needs cleaning... After... By... Printer exterior Every month, or as necessary User Density sensor ADC SENSOR DUSTINESS WARNING appears in the message window.
Make sure any parts removed during cleaning are replaced before you plug in the printer. Use Avoid Exterior A soft dry cloth to clean the control panel. Sharp or rough implements (such as wire or plastic cleaning pads); any liquid. A soft damp cloth to clean the out- Sharp or rough implements (such as side of the printer. wire or plastic cleaning pads). Mild neutral detergent to clean the outside of the printer if stains remain.
Attention Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Be careful when cleaning the inside or removing paper jams, as the fuser assembly and other internal parts become very hot. Open the front cover, and let the interior of the printer cool before handling the inside of the printer. Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
3 Grasp the two tabs on the transfer roller to lift it straight up out of the printer. Be careful not to spill toner into the printer. 1 2 2 Attention 1 Do not touch or scratch the black surface of the transfer roller or the density sensor window. 4 With a clean, dry cloth or cotton swab, gently wipe the density sensor. Do not use force to clean the sensor window.
78 7 Close the cover. 8 Turn on the printer.
Troubleshooting
Introduction This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, and actions you should take when a specific problem occurs, and provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. You’ll also find a problem checklist and the information you’ll need to have before placing a service call if one becomes necessary.
Printing a Status Page There are three kinds of status pages: Standard—A one-page overview of the most common printer settings used to confirm that your printer is printing. Demo—A standard status page with the addition of three graphics. Advanced—Information about printer parameter settings, fonts, and emulations available. The document may have many pages, depending on the fonts installed. Print an advanced status page in case you need to restore any current settings.
Direct PDF File Printing our printer has the ability to print PDF files directly just as it does for PostScript and PCL files. This can be a time-saving feature. Direct printing removes the need to open the file in an application, such as Acrobat Reader, then print the file via a PostScript or PCL driver. You printer supports PDF version 1.3 and below. The PDF file can be sent to the printer using any method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.
To correct the problem, increase the amount of time allowed before the PS Wait Timer expires. The factory default setting for this timeout is 120 seconds. Doubling the value to 60 seconds in the Administration/Communications/ Timeouts/PS Wait Timeout menu should correct most problems, or the value can be set to 0 seconds, which effectively makes the timeout period infinite.
Preventing Media Jams Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You have the correct media type selected if you’re printing on envelopes, glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparencies. You store media in a dry location away from moisture and humidity.
Automatic Jam Recovery The printer provides automatic jam recovery (when enabled through the Administration/Engine/Page Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred. For automatic jam recovery to work, it is necessary to leave the printer turned on when you remove the jammed media. After the jam is cleared, open and close the front door before printing. Printing will not resume until you do this.
Understanding the Media Path Understanding the printer’s media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from the tray, passed under the imaging and transfer units, passed through the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer.
Understanding Media Jam Status Messages When a jam occurs, the message window on the control panel displays one of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM FUSER, or MEDIA JAM REGISTRATION. Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Frequent jams may happen if you’re using the wrong weight print media.
Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams. To avoid damage to rollers, always remove jammed media gently. Do not reload media that has jammed. Attention The image is not fixed on the media before the fusing process.
2 Remove the jammed media. 3 Close the front cover. Media Jam Feed Multipurpose Tray Jams 1 2 Remove the jammed media from the multipurpose tray. Close the multipurpose tray.
3 4 Open the front cover (button A) , . Check for media scraps inside the printer. 2 1 5 6 A Close the front cover. Open the multipurpose tray and replace its media. Upper Media Tray Jams 1 90 Remove the media tray.
2 Pull out the jammed media. Even up the front edges of the media currently in the tray. 3 4 5 6 7 Remove any remaining media from the printer. Open the front cover (button A , ). Check for any media scraps inside the printer. Close the printer’s cover. Reinsert the media in the tray printing face up. 2 1 A Attention Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct. 8 Slide the tray(s) back into the printer.
HCIF Media Tray(s) Jams 1 2 3 4 The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can be used for a 1x500 high-capacity input feeder. Remove the media tray(s) and pull out the jammed media. Pull out the jammed media in the tray(s). Open the front cover (button A) , . Check for any media scraps inside the printer. 2 1 5 6 A Close the front cover. Reinsert the media in the tray. Even up the front edges of the media currently in the tray.
7 Slide the tray(s) back into the printer. Output Tray Jams Remove jammed media from the output tray by gently pulling it toward you. If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message. Media Jam Fuser The MEDIA JAM FUSER message covers both the jams near the imaging unit and the fuser unit. WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.
2 Remove the jammed media. Remove any torn pieces of paper still in the printer. Attention Be careful not to touch the transfer drum while removing jammed media. 3 Close the front cover. Near Fuser Unit 1 Media that hasn’t fully passed through the fuser contains unfused toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible.
3 4 Remove the jammed media by pulling it toward you. Push both fuser unit levers completely back. If the jammed media was not visible or if you had difficulty removing it, repeat the instructions in “Near Imaging Unit” on page 93. 5 Close the front cover. Media Jam Registration and Mismatch Jams A registration jam occurs when the media does not pass through the registration sensor in the registration roller unit below the imaging unit.
3 Remove the jammed media from the registration rollers . Remove any torn pieces of paper still in the printer . Attention 1 2 Be careful not to touch the transfer drum while removing jammed media. 4 If the jam message is still displayed, remove each media tray. a Release the two hooks securing the chute assembly inside the tray compartment. b Turn the chute assembly 90° toward the rear of the printer. c Remove the jammed media. d Close the chute assembly.
Solving Problems General Problems Symptom The toner tab didn’t pull completely out. No lights or messages appear on the control panel. The Online indicator is on and the message in the display is “IDLE,” but no startup page prints. The startup page comes out skewed. You can’t print a status page. Cause The toner tab was not pulled straight up or it was pulled with too much force while installing toner. There is no power supply to the AC outlet.
Symptom The printer is not receiving data from the computer. (The Data indicator doesn’t blink after a file is sent.) The printer is printing codes or not printing at all when in ESP mode. Error message is displayed. Printouts seem faded on one side of the page. The colors appear to be misregistered. The wrong number of collated copies of a document is printed. 98 Cause Solution The printer is not on line. Put the printer on line and verify that the message window displays IDLE.
Media Jams and Media Transport Problems Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. Remove the media and even up the front edges, then reload it. The front edges of the media are not even. The media is moist from humid- Remove the moist media and ity. replace it with new, dry media.
Symptom Cause Solution Media is jamming. Envelopes, labels, postcards, and Thick 3 can be printed only from the multipurpose tray. The wrong media tray is used. The media is not correctly posi- Remove the jammed media and tioned in the tray. reposition the media properly in the tray. The number of sheets in the tray Remove the excess media and exceeds the maximum allowed. reload the correct number of sheets in the tray.
Symptom Cause Solution Duplex unit The wrong media is being used. Use media that is approved for jams. your printer. Refer to “Media” on page 21. Plain paper and stock up to 28 lb bond (105 g/m²) can be autoduplexed. For heavier weights, manual duplexing is required. To manually duplex, remove the media, flip it over, and reload it. We recommend not mixing media types in your media tray. For the exception, see “Transparency (OHP) media being fed from the upper or optional trays is not feeding correctly.
Other Problems Symptom Cause Solution Printer power is The power cord is Set the power switch off (O position), then not on. not correctly plugged remove the power cord from the outlet and into the outlet. plug it back in, then set it back to the on (I) position. The power switch has not been pressed. Set the power switch to the on (I) position. The power switch is not correctly turned on (I position). Set the power switch to the off (O) position, then set it back to the on (I) position.
Symptom Cause Printer takes too long to start when you are replacing the imaging unit. The printer takes Wait. No action needed. approximately 6 minutes to warm up when a new imaging unit is installed. Printer stops and displays one of the following messages: The printer has detected a nongenuine KONICA MINOLTA consumable: fuser unit, imaging unit, or toner cartridge.
Symptom Cause Printing takes The printer is set to a too much time. slower printing (Thick Stock or Transparency media types). Solution It takes more time to print with special media types, such as Transparency or Thick 2. When using regular paper, make sure that the media type is set to Plain Paper in the driver. The printer is set to It takes a little time for printing to start in energy-saving mode. energy-saving mode.
Symptom Cause You hear The printer is not unusual noises. level. Solution Put the printer on a flat, hard, level surface not to exceed ±5° slant in any direction. The media tray is not Remove the media tray that you are printinstalled correctly. ing from and reinsert it completely into the printer. There is a foreign object stuck inside the printer. Turn off the printer and remove the object. If you cannot remove it, contact Service. Refer to the Service & Support Guide or www.konicaminolta.
Symptom Cause Solution The printer is not receiving data from the computer. (The Data indicator doesn’t blink after a file is sent.) The printer is not on line. Put the printer on line and verify that the message window displays IDLE. The emulation has Print a status page. For information about been changed from the ESP mode, refer to the Crown Books. ESP to an emulation that doesn’t match the file you are sending. The port setting is incorrect.
Symptom Cause Solution Nothing is printed. There is a Keypad Locked, a media jam, or other message on the control panel. Handle according to the message displayed. For example, if the keypad is locked, check to see if the printer’s in Network Mode and someone else has opened a telnet session to it. The driver is not set correctly. Select the proper driver media setting. The imaging unit is old or damaged. Remove the imaging unit and check for damage. If necessary, replace it.
Printing Quality Symptom Cause Solution Vertical white lines appear in image. The imaging unit, trans- Confirm the proper installation of the items, fer roller, or fuser unit and check them for damage. If necessary, are is misinstalled, old, replace them. or damaged. Image is too light; there is low image density. The media is moist from humidity. Remove the moist media and replace with new, dry media. One or more toner car- Remove the toner cartridges and check for tridges are defective. damage.
Symptom Cause Irregular The media is moist Remove the moist media and replace it with from humidity or new, dry media. having water spilled on the paper supply. print or mottled image appears. Media is wrinkled. Solution The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. Unsupported media is being used. Use KONICA MINOLTA-approved media.
Symptom Cause Blotted printing occurs. The media is moist Remove the moist media and replace it with from humidity or new, dry media. having water spilled on the paper supply. Small marks occur in or near halftone images. 110 Solution The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. Unsupported media is being used. Use KONICA MINOLTA-approved media.
Symptom Cause Solution Smudges or shadows occur around images with dense black printing. The media is too dry. Remove the dry media and replace it with new media. Store media wrapped and in a relative humidity of at least 30%. The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. Unsupported media is being used. Use KONICA MINOLTA-approved media.
Symptom Cause Image defects or smudges occur in same place on every page. The imaging unit, trans- Remove the items and check for damage. If fer roller, or fuser unit is necessary, replace them. old or defective. The media path is dusty or dirty. Print several blank sheets of media. Abnormal areas (black or white spots) appear. The imaging unit may be old or damaged. Remove the imaging unit, and check for damage. If necessary, replace it. Unsupported media is being used.
Symptom Cause Solution Colors are The color registration not register- or calibration is not coring proprect. erly; colors are mixed or have page-topage variation. At setup, and any time the printer is moved, adjust the side-to-side (scan direction) color registration. See “Color Registration” on page 46. The image is offset or slanted. Media is not set properly in the media tray(s). Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.
Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Refer to the Crown Books for further information. Status messages are not displayed while the printer is off line. Status and Error Messages This message... means... do this...
This message... means... do this... CCITT The specified number of a CCITT message has been reported. Place a service call to the vendor from whom you purchased the printer. If you cannot get service from your vendor, see the Service & Support Guide for additional contact information. LIFE LOW The indicated item Replace the indicated is low, such as the fuser item. If necessary, reset or transfer unit.
This message... means... ACC FILE 95% FULL The Job Accounting File This message should be is 80, 85, 90, or 95% taken care of immediately full. because it may be masking another problem. ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULL do this... Once the accounting message is cleared, can you see IDLE? If IDLE is not there, you will see another error message displayed. Attend to the message that appears.
This message... means... do this... ACC FILE FULL The job or paper accounting file is full ( identifies the file). This message should be taken care of immediately because it may be masking another problem. If you want accounting enabled, copy the job accounting and paper accounting files to floppy disk(s), or transfer them to your host computer using ftp (if available). Then reset the accounting files so that new jobs can be accepted. If you don’t want to use accounting, you can disable it.
118 This message... means... do this... CANCELLING JOB The Cancel key has been pressed, and the print job in the print queue is being canceled. Press Select and the job in the print queue will be canceled. CMM ERROR The color profile requested is not on the printer. Install the correct CMM profile or request another CMM profile from the application. CREATED FILE The accounting file has been created. No action needed. CREATING XXXXXXXXXXXX FILE, WAIT... The specified account- Wait.
This message... means... do this... ENERGY SAVER The printer is in energy No action needed. saver mode to reduce power consumption during periods of inactivity. When a print job is received, the printer returns to normal power within 90 seconds. While in “deep sleep,” the printer’s message window will not display operator status such as door- and tray-open messages. The printer remains in “deep sleep,” until a print job is received, or until the printer is manually switched from offline to online.
120 This message... means... do this... IMAGING UNIT LIFE LOW The imaging unit life is low. Replace the imaging unit. The imaging unit will automatically reset its consumables count. IMAGING UNIT MISSING The imaging unit is missing. Make sure that the imaging unit is correctly installed. INITIALIZING The printer is initializing. Wait. No other action needed. The printer is warming up and getting ready to go on line. Wait. No other action needed.
This message... means... do this... MEDIA JAM DUPLEX Media has jammed in the duplexer. MEDIA JAM FEED Media has jammed while being pulled from the specified tray. Locate and remove the jam. Open and close the front door to reset the printer. MEDIA JAM FUSER Media has jammed leaving the fuser area. MEDIA JAM REGISTRATION Media has jammed in front of the imaging unit. MEDIA TYPE MISMATCH The media detected in the tray doesn’t match the media size or type setting.
122 This message... means... do this... PUT IN BIN Operator Control/Chain Inputbins is set to On and a chained tray is empty. Refill the tray with the specified type media. PUT IN INPUT The specified Refill the tray with the media is not in the input specified type media. tray . REPLACE The specified item Replace the specified needs to be replaced, item. such as the fuser unit, the transfer unit, and the imaging unit.
Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call. Service calls should be placed to the vendor from whom you purchased the printer.
HP-GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation. HP-GL PCL Error Description Error Description Code Code 0 Not enough memory for job. 0 Not enough memory for job. 1 Too many transformations. 1 State lost. 2 Math error. 2 Math error. 3 Job aborted. 3 Job aborted. 4 Instruction not recognized. 4 Out of memory for macros. 5 Wrong number of parameters.
PostScript Errors If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job. Menu Administration/Startup Options/Do Error Handler Choices Yes—Load the Error Handler on reboot. No—Don’t load the Error Handler on reboot.
Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check the Answer Base at printer.konicaminolta.net/support for a solution. For current sources of service and support worldwide, refer to the Service & Support Guide (on the Documentation) CD-ROM or to www.konicaminolta.net/printer/.
Installing Accessories
Introduction This chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.net/printer/ for purchase information. Item BuzzBox (Americas only) Dual In-Line Memory Modules (DIMMs) (two available slots) Duplex kit (Americas only) Details Via parallel connection 64, 128, or 256 MB PC-100 Compliant SDRAM DIMMs, up to a maximum of 512 MB.
Antistatic Protection Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).
BuzzBox (Americas Only) BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means you’re alerted to print job interruptions, such as empty media trays or other consumable issues. What's in the Kit? The BuzzBox kit contains the following items: BuzzBox Interface box RJ-11 cable Power adapter Velcro® attachment Installing BuzzBox 1 2 If you have a cable attached to the printer’s parallel port, unplug it from the printer.
4 Choose a good location on the printer to mount the interface box. Make sure that the unit does not interfere with paper exiting the printer. cover any vents, doors, connectors, or labels. 5 6 7 8 cause the BuzzBox ribbon cable to stretch or twist. Use the Velcro® attachment provided to mount the BuzzBox where the printer operator can see and/or hear it. A 14'/4.2 m cable is provided, but you can use up to a 500' cable (RJ-11 4-pin or 6-pin). Connect the interface box to an electrical outlet.
waiting to be printed). The amount of RAM installed in your printer governs which resolutions can be used with each media size. You may also need additional memory (DIMMs) for the following: To print at maximum performance To print complex graphics or complex PostScript documents For increased collation performance For increased spooling performance How Much Memory Do You Need? Check the startup page to make sure the printer has enough RAM installed.
Basic Functionality Monochrome Simplex Size Letter/ A4 S/Q F Color Duplex S/Q Simplex F S/Q Duplex F S/Q F 256 MB (Base memory) Legal Notes: S = Standard print quality (600x600 dpi, full speed) Q = Quality print quality (1200x1200 dpi, full speed) F = Fine print quality (1200x1200 dpi, half speed) Maximum Performance Monochrome Simplex Size S/Q F Color Duplex S/Q F Simplex S/Q F Duplex S/Q F Letter/A4 256 MB (Base memory) Legal Notes: 288 MB S = Standard print quality (600x600 dpi,
1 If you are not to the point when you are able to print an advanced status page (with the control panel’s Print Status? button) yet, skip to step 2. If you have previously installed your printer and have confirmed that it is printing, print an advanced status page in case you need to restore any current memory settings after the DIMM installation. 2 3 4 Turn off the printer and disconnect the power cord and all interface cables. Remove the controller board from the printer.
5 If you need to remove a DIMM before installing one, remove it as follows; otherwise, skip to step 6. a Using both thumbs, pull the latches (one on each side of the DIMM connector) outward. b Lift the DIMM straight out of the DIMM connector. IIIIII IIIIII IIIIII IIIIII III IIIIII .. .. IIIIII IIIIII .. .. .. .. .. .. .. .. II .. .. .. .. .. .. IIIIII .. .. .. .. .. .. IIIIII .. .. .. .. .. .. .. .. IIIIII .. .. .. .. .. .. .. .. .. .. .. .. .. IIIIII .. .. .. .. .. .. .. .. .. .. .. .. IIIIII .. .. ..
9 Reconnect the power cord, and turn on the printer (a startup page should print, if enabled). 10 In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Verify that the total size of the RAM installed in your printer is listed on the startup page (control panel’s Administration/Startup Options/Do Start Page menu) or a status page (control panel’s Print Status ? button or Administration/Special Pages/Print Status menu).
CrownView Many of the configuration choices that can be made at the control panel can also be made via CrownView. See the CrownView online help for information. Downloading an Emulation via a Parallel Interface 1 2 3 4 Turn on the printer, and wait for IDLE to display in the message window. If your PC is running Windows, change to DOS. Insert the emulation CD-ROM or disk in your PC, and change to that drive (for example, if you’re using the D drive, type d:↵).
6 At the ftp> prompt, change to binary mode by typing bin↵ 7 At the ftp> prompt, send the emulation file to the printer’s hard disk by typing put filename↵ where filename is the name of the installation file. 8 9 The printer’s message window reads 1 ACTIVE JOB to indicate that the emulation is being downloaded to the hard disk. The ftp> prompt returns when the emulation has finished loading.
Develops PCL, PostScript, and KONICA MINOLTA QUIC logos and graphics. Develops QFORM, PlanetPress, and Word forms. Archives files at no extra cost. QFORM The KONICA MINOLTA QFORM option allows you to use existing lineprinter and forms printing applications on your printer. This printer resident application gives you the ability to store PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print stream.
a font. We recommend that you use the Download Manager for Windows to download fonts. Other methods include downloading via Ethernet, USB, or parallel connections (refer to the Crown Books for more information). If you need assistance, more details can be found at printer.konicaminolta.net/support (click on Answer Base). CID Fonts CID fonts are a format of composite (multibyte) Type 1 fonts that address the requirements of Far East markets.
What’s in the Kit? 1x500 High-capacity input feeder 2x500 High-capacity input feeder High-capacity input feeder with High-capacity input feeder with two one media tray (500 sheets) media trays (500 sheets each) Installation WARNING! Your printer weighs approximately 77 lbs (35 kg) with consumables. Be sure to have help when lifting and moving it.
1x500 High-capacity input feeder 2x500 High-capacity input feeder 4 Using both hands, lift it slightly to remove it from the printer. 5 Remove any shipping tape and spacers. 6 Repeat steps 3–5 for the lower 6–7 media tray. 7 Skip to step 8. Lock the two casters on the bottom of the HCIF. Attention The casters must be locked so the unit does not roll unexpectedly while in operation. 8 9 Turn off the printer, and then disconnect the power cord and all interface cables from the printer.
1x500 High-capacity input feeder 2x500 High-capacity input feeder 10Set the printer on top of the HCIF. Be sure to align the printer and HCIF as precisely as possible. 11Remove the upper media tray. 12Remove the media tray cover from the rear of the printer.
1x500 High-capacity input feeder 2x500 High-capacity input feeder 13Screw in the 4 screws and tighten them. 14Install all media tray covers. 15Reinstall the media trays. If you need to move the printer with the HCIF attached, unlock the casters and then move the unit. 16Plug the printer in and turn it on. 17Readjust the printer’s color side-to-side registration, if necessary. Refer to chapter 3, “Color Printing,” for instructions.
Internal IDE Hard Disk Attention Make sure that the printer and all accessories are turned off before installing accessories involving the controller board. One optional internal IDE hard disk is supported. Direct printing of complex or large PDF files may require additional memory and/or a hard disk.
3 4 Position the controller board on a flat surface so the controller board lies flat and the interface panel is facing you. Attach the internal IDE hard disk drive to the hard disk bracket. Attach the internal IDE hard disk drive to the bracket with the groovedend of the bracket facing the ribbon cable. IIIIII IIIIII IIIIII IIIIII The screw holes in the bottom of the hard disk should match up with the holes on the hard disk bracket.
11 12 Reconnect the power cord and turn on the printer. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” When you print a startup page, verify that the hard disk is listed. Media Trays The printer comes with a 100-sheet multipurpose tray (tray 1) and a 500-sheet media tray (the standard upper tray—tray 2).
1 2 Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Loosen the screws and pull the controller board from the printer.
c Align this indicator mark with the pin 1 notch or printed label on the controller board. 4 5 6 7 d Gently press down on the time-of-day clock until it’s firmly seated. Reinstall the controller board. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the screws. Reconnect all interface cables. Reconnect the power cord and turn on the printer. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.
2 If you add a high-capacity input feeder, remove the tray cover from the rear of the upper media tray. 3 4 150 The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can be used for a 1x500 high-capacity input feeder. Then attach the HCIF tray covers by hooking the tray covers and at the rear of the printer onto the corresponding tabs. Rettach the tray cover onto the upper media tray.
Technical Specifications
Requirements Space Requirements The following illustrations show the amount of space required around the printer for adequate ventilation and for operating the printer, replacing consumables, and removing media jams. Top View A B A 4"/100 mm B 24"/600 mm C C 8"/200 mm D 6"/150 mm E 4"/100 mm F 6"/150 mm D G 24"/600 mm H 8"/200 mm Front View E Side View F G H WARNING! Obstructing the ventillation grilles could present a fire hazard.
Component Media Weight 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m2) paper 1x500 High-capacity input feeder 32.0 lbs (14.5 kg) (HCIF) (with packaging) 2x500 High-capacity input feeder 49.6 lbs (22.5 kg) (HCIF) (with packaging) In a place with the following characteristics: On a hard, flat, stable, level (±5° or less slant at any point on the machine) surface. A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level.
If using a humidifier or water vaporizer in the room with the printer, use only purified or distilled water. Impurities in the water may be released into the air, where they can accumulate inside the printer and cause degraded printer output. Attention Do not connect the groundwire to gas or water pipes or grounding for telephones.
Printer Draws 8 A at 110 V or 120 V; or 4 A at 220 V or 240 V. Maximum Electrical Current Required during operation is 8 amps for a 120 V system and 4 amps for a 220–240 V system. Noisegenerating Equipment Should not be connected to the same electrical outlet as the printer. Grounding Your printer requires a properly grounded AC outlet. ENERGY STAR Compliance The magicolor 3300 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations.
Engine and Controller Specifications Print Speed Maximum Print Speed in Pages per Minute Print Quality Standard or Quality Simplex Duplex* 24 15.1 – – Fine Simplex 12 12 Duplex* A4 7.7 A4 Transparency – A4 Thick Stock 2 A4 Thick Stock 3 A4-Sized Label Sheet A5 26 15.4 13 7.9 A5 Thick Stock 2 – – 13 7.9 A5 Thick Stock 3 13 – B5 26 15.4 13 7.9 B5 Thick Stock 2 – – 13 7.9 B5 Thick Stock 3 – Custom Paper Size Varies – Varies – Envelope – – 13 – Executive 26 15.4 13 7.9 Executive Thick Stock 2 – – 13 7.
Engine Engine Standard average duty cycle Printer type Print method Fuji-Xerox Hibana 3,000 simplex letter/A4 pages per month The duty cycle is affected by the media type and percent coverage.
Controller CPU Resident emulations QED 7065c R5000, operating at 450 MHz HP PCL5e/5c/GL-2—PCL5e: LaserJet 4000, PCL5c: Color LaserJet 4500, PCLXL: Color LaserJet 4500), HP/GL-2 (600/1200) HP PCL 6—Color LaserJet 4500 (600/1200) HP-GL—7475A/7550/Draftmaster (600 dpi) Lineprinter—(600 dpi) PDF—Version 1.3 and below Direct printing of complex or large PDF files requires a hard disk and may also require additional memory.
RAM Type: PC-100 Compliant SDRAM DIMMs Base system RAM: 256 MB Optional RAM Total RAM: Upgradable to 512 MB (through 2 DIMM connectors) 64, 128, and 256 MB DIMMs For information about DIMMs recommended for System software Optional Internal IDE hard disk your printer, see the magicolor 3300 Answer Base at printer.konicaminolta.net/support Softloadable; stored in Flash ROM Up to 2.
Current Mode Operation (100–120 V) Operation (220–240 V) Average Maximum 4 amperes 8 amperes 0.75 amperes 4 amperes Standby Power saver mode (100–120 V) Standby Power saver mode (220–240 V) 1.7 amperes 0.2 amperes 8 amperes 4 amperes Environmental Acoustic noise Measured in Standby: 32.1 dB data by Regulation: 38 dB Max. ISO 7779 Measured in Printing: 55.8 dB Regulation: 57 dB Max.
Physical Main Body Dimensions W: 17.3"/439 mm H: 17.5"/445 mm D: 25.1"/638 mm 1x500 High-Capacity Input Feeder 2x500 High-Capacity Input Feeder Packed to ship: W: 29.4"/746 mm Weight Unpacked (without consumables): 65 lbs/29.5 kg Unpacked (with consumables): 77 lbs/35 kg Packed to ship: 101.2 lbs/46 kg Packed to ship: 32 lbs/14.5 kg H: 12.8"/325 mm D: 22.5"/571 mm Packed to ship: W: 29.4"/746 mm Packed to ship: 49.6 lbs/22.5 kg H: 18.7"/476 mm D: 22.
Consumable Life Expectancies Attention The stated life expectancy of each consumable based on printing under specific operating conditions, such as media type (paper), page size (simplex, letter/A4), coverage (normal 5% coverage), and job size (average 4-page jobs). These parameters provide optimal consumable life.
Coverage Number of Simplex Pages (Faces) Black Yellow, Magenta, Cyan 55% 776 560 60% 750 542 65% 696 503 70% 644 465 75% 600 433 80% 563 407 85% 529 382 90% 500 361 95% 473 342 100% 450 325 Toner cartridge life is directly related to the number of rotations of the OPC. Longest unit life is achieved with continuous printing, which requires a cleaning rotation after every fourth page of an average-size job.
Transfer Unit Transfer Unit Approximately 25,000 simplex pages @ 5% coverage. (with built-in waste toner box) Imaging Unit Number of Pages per Job Maximum Simplex Pages Percent Toner Coverage (FourPage Average) Maximum Simplex Pages 3 26,000 25%–30% 20,000 4 (Average Size) 30,000 20%–25% 23,000 5 and Above 30,000 Less Than 20% (average) 30,000 or Notes: *The imaging unit life is dependent on the average number of pages or the toner coverage, whichever comes first.
IPP IPP has two meanings: 1 Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through both intranets and the Internet. All printers, including the magicolor 3300, that are shared on a Windows 2000 (and higher)-based server are automatically made accessible by using the Internet Printer Protocol (IPP). This technology allows for electronic distribution of documents via the Internet, and communication between the user and the printer.
2 Internet Pull Printing—Internet Pull Printing is a way to download files the printer can interpret already (such as PS, PCL, HPGL) and send them to the printer without having to download them to a computer first. Internet Pull Printing does not provide an HTML emulation that prints web pages. To do effective pull printing, you have to be able to access both “http” and “ftp” methods. Internet Pull Printing is activated through the printer’s web page (CrownView).
Document Option Commands This lists the supported Document Option Commands (DOCs) for your printer. The commands are grouped by feature type. Each command is preceded by either a DOC statement (%%) or an IncludeFeature statement (%%IncludeFeature). See the Crown Document Option Commands manual for information on all other commands.
Select default font Select default font ID Reset Select symbol set Set carriage return to CR+LF Set linefeed to CR+LF Set number of lines per inch Set point size Resource retaintemporary %%IncludeFeature: font %%IncludeFeature: fontid %%IncludeFeature: reset %%IncludeFeature: symbolset %%IncludeFeature: criscrlf %%IncludeFeature: lfiscrlfl %%IncludeFeature: linesperinch %%IncludeFeature: pointsize %%IncludeFeature: resource Lineprinter Emulation Commands Select font for current job Set point size for curr
Select color separations Select color or monochrome Media type (such as thick stock) %%IncludeFeature: colorseparation %%IncludeFeature: colormodel %%IncludeFeature: mediatype Job and Subjob Boundary Commands Sessions (only via network interface) End of document %%Sessions %%EndOfDocument %-12345X PJL Command One PJL command is supported by the magicolor 3300—UEL, the Universal Exit Language command.
Menus Configuration Chart Conventions The following conventions are used in the menu charts: Some menu choices are marked as optional, indicating that the selection appears in the menu only when the option is installed. These charts show only the top-level menus. See the Crown Books for detailed information on menu options.
Operator Control Menu IDLE Printer Configuration Operator Control Copies Administration 001-999 Duplex* Long Edge, Short Edge, Off Collation Off, On Orientation Inputbin Chain Inputbins Mutipurpose Sz Color Separation Color Model Color Matching Media Mode Media Accounting*** Proof-Then-Print*** Consumables Security Portrait, Landscape Upper, Multipurpose, Optional1**, Optional2** Off, On Letter, Legal, A4, Executive, B5 JIS, A5, Statement, Folio, 16 Kai, 32 Kai, Com10, C5, DL, Monarch,
Administration Menu Printer Configuration Administration Communications Timeouts USB Parallel Operator Control Resident NIC Emulations ESP Default PostScript PCL 5e HP-GL LinePrinter Special Pages Print Status Header Page Trailer Page Header Inputbin Trailer Inputbin CMM Profile Page Test Page 1 Startup Options Do Start Page Do Sys/Start Do Error Handler Quick Config*** Manual Config Enable Disk Swap** Image Alignment Rotate Simplex Default Paper Inputbin 1 Name Inputbin 2 Name Toner Low Ac
Administration/Communications/Resident NIC/ CrownNet Menu Common Menu Administration Communications Resident NIC CrownNet Common * Emulation Mode EtherTalk LAN Manager Spooling HW Address Config Page Factory Reset On On Input Idle On Idle Address Yes No Yes No Optional Menus Min K Spool Soft Reset Yes No Def Job Prio NetWare PS Protocol TCP/IP Ethernet Speed Auto 10 Half Duplex 100 Half Duplex 10 Full Duplex 100 Full Duplex Note: For more menu details and printer configuration
EtherTalk Menu Administration Communications Resident NIC CrownNet Common * Optional 174 EtherTalk LAN Manager Protocol Network Ident Enabled Disabled LaserWriter KONICA MINOLTA RC Res HP Zoner Res NetWare TCP/IP Connection Zone Name Conventional Spooling Both Zone Part 1 Zone Part 2 Default Note: For more menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM.
LAN Manager Menu Administration Communications Resident NIC CrownNet Common EtherTalk Protocol Enabled Disabled * Optional Menus LAN Manager Printer Name Name NetWare TCP/IP Default Yes No Note: For more menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM.
NetWare Menu Administration Communications Resident NIC CrownNet Common EtherTalk Protocol Config PServer Enabled Disabled File Srv Name [1] File Srv Name [2] File Srv Name [3] Default PServer Name [1] PServer Name [2] PServer Name [3] Job Check Delay Conf Check Delay LAN Manager R/N Printer #1- 8 Printer Slot # PServer Name [1] PServer Name [2] PServer Name [3] Default NetWare Printer Name Printer Name [1] Printer Name [2] Printer Name [3] Default TCP/IP Frame Types 802.
TCP/IP Menu Administration Communications Resident NIC CrownNet Common Protocol Enabled Disabled Internet Address EtherTalk Accnting/ RevChan Accnting Timeout Subnet Mask LAN Manager Enabled Disabled Protocol NetWare TCP/IP** WINS Pri WINS Addr** Sec WINS Addr** NBT Scope ID SNMP NMS 1-5 Port Assignment Default Router LPD Remove Passwords Yes No Remove Hosts Yes No Secure Files Yes No * ** Banner Enabled Disabled BOOTP Enabled Disabled DHCP Enabled Disabled RARP Enabled
Regulatory Compliance CE Marking and Immunity Requirements (EU) cTick Mark Electromagnetic Emissions (EMI) International (EU) IEC 61000-4-2 IEC 61000-4-3 IEC 61000-4-4 IEC 61000-4-5 IEC 61000-4-6 IEC 61000-4-8 IEC 61000-4-11 ACA (Australia) AS/NZS 3458 FCC (USA) Title 47 CFR Ch.
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation. Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
Warranty Considerations Various factors can affect a printer’s warranty, such as electrostatic damage, unsupported consumables, and other actions listed on the following page. Read your printer warranty carefully. For information about your warranty, go to printer.konicaminolta.net/support, then click on the Answer Base.
Attention Don’t return any merchandise to the manufacturer without calling for a Return Merchandise Authorization (RMA) number (Americas only). Refer to the Service & Support Guide or www.konicaminolta.net/printer/ for the Technical Support telephone number where you can obtain an RMA number. If the RMA number is not prominently visible on the outside of items returned, KONICA MINOLTA will not accept receipt.
Index A Acc disabled message 115 Acc enabled message 115 Acc file x% full message 116 Acc files got removed message 116 Accessories BuzzBox 128 DIMMs 131 Dual In-Line Memory Modules (DIMMs) 128 Emulations 128 Fonts 128 Hard disk 145 Internal IDE hard disk drive 128 Media tray 128 Other software 128 Time-of-Day Clock 128 Additional memory 131 Administration menu 172 Index Advanced printing features Memory 132 Advanced status page 136 Antistatic protection 129 Autoduplex 42 Automatic jam recovery 85 B Bat
Cancelling job Status message 118 Card Security 130 Cassette (see tray) 147 Cautions OPC belt cartridge 73 Class B device 178 Cleaning cycle Imaging unit cleaning rotations 55, 163 Internal cleaning cycle 73 Coated stock 24 Codes Error 124 Color Color Rendering Dictionaries (CRDs) 49 Management 49 PANTONE© 49 Profiles 50 QCOLOR Technology 49 See also the CrownBook 50 Common Menu 173 Consumables OPC belt cartridge 53 Toner 53 Warranty statement 53 Waste toner bottle 53 Continuous printing 36 Control panel me
EtherTalk Menu 174 Extended accounting file size message 119 F FCC Class B 178 Compliance 178 FCC Caution 179 Fonts 138 Downloading disk fonts 138 ftp 137 G Glossy 24 Glossy plain 24 Glossy stock thick 2 24 Glossy stock thick 3 24 Glossy Thick 1 24 Plain paper 24 Glossy stock 24 H Hard disk 145 Header/trailer page, Document Option Commands 167 Host Input 82 Host memory 82 HP PCL 5e Document Option Commands 167 HP-GL DOC 167 I IDE hard disk 145 Idle Status message 119 Idle message 119 Imageable area Marg
L Labels Continuous printing 28 Loading 27, 28 Printing 27, 28 LAN Manager Menu 175 Laser Radiation confined 179 Safety 179 Lineprinter, DOC 168 Lithium batteries 180 Loading Envelopes 36 Thick stock 39 Loading media 31 M Macintosh Installation 5 PPDs 3 Margins 20 Media 147 Automatic jam recovery 85 Clearing media jams 88 Envelopes 26 Glossy stock 27 Index stock 26 Label stock 27 Loading 31 Margins 20 OHP film 18, 29 Path 86 Plain paper 24 Postcards 28 Preventing jams 84 Thick stock 25 Transparencies 18, 2
Plain paper 24 PlanetPress 139 Please wait message 118 Postcard Japanese size 28 Specifications 28 PostScript Drivers 3 Printer definitions 3 PostScript files 138 Power requirements 154 ENERGY Star, compliance 155 Power saving mode 105 Power switch 105 Preventing paper jams 84 Print quality All black sheet 111 Colors not correct 113 Image comes off when rubbed 111 Irregular print 109 Too light 108 Vertical lines 112 Print quality, definition 22 Print Status ? 136 Printer Handling 72 Lifting 73 Pause for cle
Print speed 156, 157 Resolution 157 System software 159 Temperature 160 Toner 157 Toner cartridges 53, 162 Warm-up time 157 Spool memory 82 Startup page 136 Static electricity discharge 129 Status message Acc disabled 115 Acc enabled 115 Acc file x% full 116 Acc files got removed 116 Cancel all jobs 117 Cancel job 118 Created files 118 Creating x file 118 End job 118 Extended accounting file size 119 Idle 119 Please wait 118 Printing status 121 Put x paper in any bin 122 Put x paper in x bin 121 Resetting a
W Waiting for idle message 122 Waiting for idle status message 122 Warming up message 122 Warm-up time 157 Warranty 181 Wrist strap for antistatic protection 129 Index 189
