magicolor 3100 User’s Guide ® 1800658-001C
Thank You Thank you for purchasing a magicolor 3100. Your magicolor 3100 is specially designed for optimal performance in Windows, Macintosh, and networking environments. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTAQMS logo, Crown, CrownNet, and magicolor. Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners.
Contents 1 Replacing Consumables .............................................................................. 1 Introduction 2 Consumable Life Expectancies 2 Consumables Life Expectancies Chart 5 Replacing the Fuser Unit 7 Replacing the Imaging Unit 12 Replacing a Toner Cartridge 16 Replacing the Transfer Unit 21 2 Using Media ...................................................................................................
Special Note about Custom (and Oversized) Media Thick Stock 36 Envelopes 37 Glossy Media 38 Label Stock 38 Postcards (Japanese size) 39 Transparencies (Uncoated Only) 40 Loading Media 42 Preparing the Media 42 Loading and Printing Media 42 Using Media Other Than Plain Paper 47 System Memory (RAM) Requirements 52 Duplexing 53 35 3 Maintaining the Printer.....................................................................................
PostScript Errors 106 Additional Assistance 106 5 Installing Other Accessories .......................................................................
Power Requirements 162 ENERGY STAR Compliance 163 Engine and Controller Specifications 164 Print Speed 164 Engine 165 Controller 166 Electrical 168 Physical 171 Consumable Life Expectancies 172 IPP 174 Document Option Commands 176 Header/Trailer Page Commands 176 HP-GL Emulation Commands 176 HP PCL 5e Emulation Commands 176 Lineprinter Emulation Commands 177 PostScript Emulation Command 177 CCITT Groups 3 and 4 Commands 177 Document Formatting 178 Job and Subjob Boundary Commands 178 LN03 Plus Commands (Opt
Replacing Consumables 1
Introduction Item Page “What is a consumable?” page 2 “What is a plane?” page 2 “What is the life expectancy of consumables?” page 3 “How do I order consumables?” page 5 “Where can I get more information?” page 6 “How do I replace the fuser unit?” page 7 “How do I replace the media feed roller(s)?” page 10 “How do I replace the imaging unit?” page 12 “What are the toner cartridge life expectancies?” page 16 “How should I handle toner cartridges?” page 17 “How do I replace a toner cartr
The numbers in CrownView (a printer-based application for accessing printer configurations, status, and consumables usage information) and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/ Consumables/Start Period menu).
Item This item needs replacing after... Comment Imaging unit (4 OPCs, 4 developers, imaging unit transfer roller) REPLACE IMAGING UNIT displays in the message window. After replacing the imaging unit, the imaging unit automatically resets its statistics. Media feed roller(s) REPLACE FUSER UNIT displays in the message window. See “How do I replace the imaging unit?” on page 12. See “How do I replace the fuser unit?” on page 7. Toner cartridge TONER EMPTY displays in the message window.
Consumables Life Expectancies Chart Fuser Unit and Media Feed Roller(s) Approximately 100,000 simplex pages Imaging Unit* Imaging Unit* Number of Pages per Job Maximum Simplex Pages Percent Toner Coverage (FourPage Average) Maximum Simplex Pages 1 12,500 35%–40% 15,000 2 21,000 30%–35% 17,000 3 26,000 25%–30% 20,000 4 (Average Size) 30,000 20%–25% 23,000 5 and Above 30,000 Less Than 20% 30,000 or Notes: *The imaging unit life is dependent on the average number of pages or the to
Toner cartridges (either single cartridges or in four-toner Toner Value Kits) and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com). Where can I get more information? To access consumables usage information, use the Operator Control/ Consumables/Print Statistics menu on the control panel, or use the CrownView printer web page.
Replacing the Fuser Unit WARNING! The fuser can become extremely hot and cause severe burns. Make sure the printer is cool before handling it. ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren. How do I replace the fuser unit? The fuser fuses the toner onto the media. Replace the fuser unit (fuser and media feed rollers) when the control panel displays the message REPLACE FUSER UNIT.
4 Close the front cover. 5 Open the front cover (button B) c, d. B 2 1 6 7 8 Unlock the fuser unit by sliding the two side locks forward. Lift up both levers of the fuser unit.
8 Grip the unit’s levers, and gently lift it out of the printer. 5" 9 10 11 12 13 Dispose of the used fuser according to your local regulations. Unpack a new fuser unit, lift up both levers c, grip the fuser unit by the levers, align it with the slots in the printer, and slowly lower it d. Completely push down both levers of the fuser unit. 11 22 11 Lock the fuser unit by sliding the two side locks backwards. Close the covers c, d. Continue with the media feed roller(s) replacement.
How do I replace the media feed roller(s)? The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams. Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit. Three media feed rollers are included with the fuser unit. If you do not have a high-capacity input feeder (HCIF), two of the rollers do not need to be installed.
3 4 5 6 7 8 9 10 Lift the clip at the end of the media feed rollers c, and remove the media feed rollers d. Align the new media feed rollers’ axis with the shaft in the media tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft. Close the media feed rollers cover c. Hold the media tray with both hands, align it with the opening in the printer and gently insert it. 3 Push the media tray completely back into the printer.
Replacing the Imaging Unit The imaging unit contains 4 OPCs (Optical Photo Conductors), 4 developers, and an imaging unit transjnfer roller that forms the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears. After the imaging unit is replaced, the printer automatically resets the consumables count. Imaging unit life is directly related to the number of rotations of the OPCs.
1 2 Turn off the printer c. Open the front cover (button A) d,e. A 3 Open the imaging unit cover. 4 Remove the used imaging unit. WARNING! Dispose of the used imaging unit according to your local regulations. Do not dispose of it by burning. ACHTUNG! Entsorgen Sie die Belichtungseinheit keinesfalls durch Verbrennen, sondern ordnungsgemäß entsprechend den lokalen Bestimmungen.
5 6 Remove the new imaging unit from its protective bag. Holding the imaging unit horizontally, carefully pull the tabs straight out and completely away from the unit. Attention Do not twist the tab as you are pulling it. If any tab doesn’t pull completely out (you must be able to see the circle imprinted on the end), the imaging unit must be replaced. 660 mm 26"/ 7 8 Carefully remove the protective cover.
9 Remove the black protective sheet. Attention Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty. 10 Close the covers c, d. 11 Turn on the printer. 5" You do not need to reset the consumables usage monitoring system when you replace an imaging unit.
Replacing a Toner Cartridge Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPCs (Organic Photo Conductors) inside your imaging unit. Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. What are the toner cartridge life expectancies? Toner cartridge life is directly related to the number of rotations of the OPC.
Coverage Black Yellow, Magenta, or Cyan 90% 472 333 95% 447 316 100% 425 300 When a toner cartridge runs low, TONER LOW displays in the message window. Printing continues even though the warning appears. However, the color gradually fades, so replace the toner cartridge as soon as possible. Approximately 100 sheets after detecting that toner in a cartridge is low, the printer displays TONER EMPTY in the message window, and the printer stops.
WARNING! If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Online Help and Drivers). ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen. MSDS-Informationen (Material Safety Data Sheets; Datenblätter zur Materialsicherheit) finden Sie im Internet unter www.minolta-qms.
WARNING! Dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning. ACHTUNG! Entsorgen Sie alte Tonerkassetten keinesfalls durch Verbrennen, sondern ordnungsgemäß entsprechend den lokalen Bestimmungen. 5 Remove the new toner cartridge from its box. Attention Each toner cartridge has a colored label that corresponds to a colored label to the left of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.
8 9 Gently rotate the the toner levers to the locked (forward) position. Pull the toner seal straight up. Attention Pulling the seal to the front or side may damage the cartridge. 5" 10 11 If the toner seal didn’t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner, call Technical Support. Refer to the Service & Support Guide for the office nearest you. Replace the top cover.
Replacing the Transfer Unit The transfer unit interfaces with the roller in the imaging unit. How do I replace the transfer unit? 1 2 Turn off the printer c. Open the front cover (button A) d, ,. Attention Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty. A If you need more room to work in, open the imaging unit cover.
5 6 7 8 9 Lock the transfer cartridge into the printer by pushing down on the base of the tabs until you hear a click. If you opened the imaging unit cover, close it c. Turn on the printer e. In the Operator Control/Consumables/ Item Replaced/Transfer Unit menu choose Yes to reset the consumables usage monitoring system. 5" 22 1 Close the front cover d. 2 3 You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
Using Media 2
Introduction This chapter provides information on handling, selecting, and storing media.
Media Storage and Handling How do I take care of media? Keep media on a flat, level surface in its original wrapper until it is time to load it. If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place. When storing media, avoid „ Moisture, excess humidity Keep media between 30% to 65% relative humidity. Toner does not adhere well to paper where it has become wet.
„ Layered „ Adhesive „ Folded, creased, embossed, warped, or wrinkled „ Perforated, three-hole prepunched, or torn „ Too slick, too coarse, too textured „ Different in texture (roughness) on the front and back „ Too thin or too thick „ Stuck together with static electricity „ Composed of foil or gilt; too luminous „ Cold water transfer paper „ Heat sensitive or cannot withstand the fusing temperature (between 316° F/158° C and 356° F/180° C, depending on the media) „ Irregularly shaped (not rectangular or
What should I watch out for when loading labels? Do not use label sheets that „ Have labels that easily peel off „ Have the backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser, causing them to peel off and media jams to occur.
Do not use transparencies that „ Are coated, such as transparencies designed for most color printers „ Have static electricity that will cause them to stick together Use transparencies that are „ Monochrome, uncoated transparencies (also known as OHP film) 5" Refer to page 40 for information about the recommended Q-Media. General Notes about Media Load the media face-up with its top toward the back of the printer. Often, an arrow on the media package label indicates the printing-side of the media.
Media Sizes and Print Area What sizes of media can I use? Your printer supports full-color printing on all approved media sizes. Media Inches Media Size Millimeters Printer Mode Input Source* Autoduplex A4 8.2x11.7 210.0x297.0 ** U/M/H Yes A4 Transp. 8.2x11.7 210.0x297.0 Transparency U/M/H No A5 5.9x8.3 149.0x210.0 ** U/M/H Yes B5 (ISO) 6.9x9.8 176.0x250.0 ** M No B5 (JIS) 7.2x10.1 182.0x257.0 ** U/M/H Yes C5 6.4x9.0 162.0x229.0 ** M No C6 4.5x6.4 114.0x162.
What is the imageable (printable) area Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157" (4 mm) from all edges of the media. 5" 0.
Image Alignment If for any reason, you need to change the image alignment, you can do so in several different ways: „ Adjust the margins or page size through your application (recommended method). „ Use the printer’s control panel (Administration/Engine/Image Alignment menu). „ Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).
Media „ Try printing your data on a plain sheet of paper first to check placement. „ All media is fed on the short edge. „ Test any stock thicker than 24 lb bond (90 g/m²) to ensure that its performance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable. „ Select Single User Mode or Network Mode (job modes) to specify how media type requests are handled.
How do I choose print quality? For example, in the printer driver (Features tab, Resolution [DPI] option), select Quality. You have the choice to customize the printing. For example, printing a glossy (shinier) image on plain paper is less expensive, and you don’t have to load two media types in your trays. Test any stock to ensure that its performance is acceptable.
What is the difference between “glossy plain paper,” “glossy thick 1,” “glossy stock,” and “coated stock”? A glossy plain paper print mode, whether it be for “Glossy Plain” or “Glossy Thick 1,” pertains to the amount of gloss the toner has when it is on the page. Glossy stock media type is when the media itself is shiny. Refer to “Thick Stock” on page 36 for the approved glossy media and their weights, as in Thick 2 or Thick 3. Check www.minolta-qms.
Orientation Upper or Face up optional tray Multipur- Face down pose tray Approved Media Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. Weight 16–24 lb bond (60–90 g/m²) Duplexing Supported up to 28 lb bond (105 g/m²). Warning Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty.
Thick Stock Media Type Thick 1 Glossy Thick 1 (toner is glossier) Thick 2 (plain or glossy media) Thick 3 (plain or glossy media) Input Tray Thick 1 all input sources Glossy Thick 1 all input sources Thick 2 all input sources Thick 3 multipurpose tray only Orientation Capacity Up to 50 sheets, depending on the thickness of the media Upper or optional tray Face up Multipur- Face down pose tray Approved Media Use only media approved for laser products. Check www.minolta-qms.
Notes „ Test all thick stock to ensure acceptable performance. „ 43 lb (163 g/m²) bond is also referred to as 90 lb index stock. „ Test any stock such as rigid cardboard (maximum 216 g/m2) to ensure that the image does not shift. „ Do not mix thick stock with any other media in the media trays, as this will cause printer jamming. „ Do not duplex envelopes and postcards, even though they use the Thick 1 media selection.
Glossy Media Glossy Stock Media Type Glossy Plain Paper—see “Plain Paper” on page 34. Glossy Thick 1—see “Thick Stock” on page 36. Thick 2 or Thick 3 Glossy Stock—see “Thick Stock” on page 36. Approved Media Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com.
Notes „ Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. „ Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur. „ Adhesive label stock is supported only in letter or A4 sheets. „ A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet — The face sheet must follow the plain paper specification.
Notes „ Use only Japanese Post Office standard postcards (3.9" x 5.8" [100 x 148 mm]) recommended for laser printers. „ If the postcard is warped, press on the warped area to flatten it before putting it in the multipurpose tray. „ Using preprinted multicolored postcards may result in printer jamming.
Notes „ Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies. „ Remove transparency media as soon as possible from the output tray to avoid builtup static. „ Do not handle transparencies too much. Do not fan large quantities of transparencies before loading. If you touch the face of transparencies with your bare hands, print quality may be affected. „ You can print continuously with transparencies.
Loading Media Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. How do I prepare and load the media? Preparing the Media 5" 1 2 Don’t unwrap the paper above the printer, as this might cause paper particles to fall into the printer. Don’t fan large quantities of transparency media. Take off the top and bottom sheets of a ream of paper.
1 2 3 4 Slide open the media tray until it stops. Using two hands, lift it slightly to remove it from the printer and place it on a flat surface. Remove any media remaining in the tray. If necessary, adjust the two side media guides and the end media guide to the proper positions. Attention åãThe end media guide must be in direct alignment with the media size mark in the bottom of the media tray. If the guide is not in the proper hole, automatic paper size detection will not work.
5 To set the tray for A5 paper, use the provided A5 spacer. a Lift the A5 spacer from its storage place in the media tray. b Gently lift the end media guide to position the guide in the proper media size hole. A5 c Insert the spacer into its slot and load the A5 media. 5" Make sure that both the end media guide and A5 spacer have clicked into place. A5 d To return to other approved media sizes, remove the A5 spacer from the slot. and then replace it in the tray.
7 If you have removed media from the tray, stack it with the new media, even the edges, then reload it. Attention Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray. 8 Slide the media tray back into the printer. Check the gauge to make sure the tray is registering the loaded media.
Refilling a Multipurpose Media Tray 1 2 Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Don’t fan large quantities of transparency media. Open the multipurpose tray. Do not place heavy objects on the multipurpose tray. 3 Adjust the media guides to the width of the media. The tray extender supports long media.
Using Media Other Than Plain Paper Attention For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base. Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
7 Open the multipurpose tray and adjust the media guides to the length and width of the envelopes. Attention åãImproperly adjusted guides may cause poor print quality, media jams, or printer damage. 8 Fold the flaps. Make sure the adhesive is dry. 9 Place the envelope stack into the multipurpose tray with the printingside down. Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.
12 Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray. 5" Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem. How do I load and print glossy stock? Refer to “Loading and Printing Media” on page 42. How do I load and print labels? 5" 1 2 Label printing is supported only from the multipurpose tray in letter or A4 media sizes.
5 6 7 Load the postcard media printing-side down in the multipurpose tray. Adjust the media guides to the width of the postcards. Print the postcards. How do I load and print thick stock? Attention Do not mix thick stock with any other media in the same tray, as this will cause printer jamming. 5" 1 2 3 4 5 Most thick stock printing is supported from any inputbin. However, media type “Thick 3” can be printed only from the multipurpose tray.
b For all input trays, on the control panel, press the Menu key and select Operator Control/Multipurpose Size. Scroll to the required transparency size and select it. 3 4 Fan a few transparencies. 5" Fanning a large number will build up static electricity. Load the media trays. a Put media face side down in the upper or optional trays, or b Open the multipurpose tray and adjust the media guides to the width of the transparencies.
System Memory (RAM) Requirements Basic Functionality Monochrome Simplex Quality S/Q Letter/ A4 Color Duplex Fine S/Q Fine Simplex Duplex S/Q S/Q Fine Fine 256 MB Legal Notes: S = Standard, Q = Quality Maximum Performance Monochrome Quality Simplex Duplex S/Q S/Q Fine Fine Simplex Duplex S/Q S/Q Fine Fine Letter/A4 256 MB 256 MB Legal 288 MB Notes: 52 Color S = Standard, Q = Quality Loading Media
Duplexing Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. For best results, print a small quantity to make sure the opacity is acceptable. 5" Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.
2 3 Set the driver—for example: in the Layout tab, Duplex Options, select Long Edge (flipped horizontally as in a loose-leaf notebook), or Short Edge (flipped vertically as on a clipboard) as the Duplex option. Click OK. Where can I order MINOLTA-QMS-approved media or get more information? See your application documentation for specific information on formatting data and printing. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.
Maintaining the Printer 3
Introduction “How do I handle the printer?” page 56 “When does the printer need cleaning? page 58 “What cleaning materials should I use?” page 58 “How do I clean the density sensor?” page 60 How do I handle the printer? „ Handle the printer with care to preserve its life. Abuse may cause damage. „ Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen. MSDS-Informationen (Material Safety Data Sheets; Datenblätter zur Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com (klicken Sie auf “Answer Base”).
Cleaning When does the printer need cleaning? Internal Cleaning Cycles The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14 inches (355.6 mm), and between pages of multipage jobs, depending on the amount of processing required between pages. Cleaning cycles also occur at intervals (as shown below) depending on the amount of simplex pages printed.
Make sure any parts removed during cleaning are replaced before you plug in the printer. Use Avoid Exterior A soft dry cloth to clean the control panel. Sharp or rough implements (such as wire or plastic cleaning pads); any liquid. A soft damp cloth to clean the outside of the printer. Sharp or rough implements (such as wire or plastic cleaning pads). Mild neutral detergent to clean the outside of the printer if stains remain.
WARNING! Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur. ACHTUNG! Verchütten Sie kein Wasser oder andere Flüssigkeiten auf dem Drucker, da das Gerät sonst beschädigt wird oder die Gefahr eines elektrischen Schlages besteht. „ Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits.
2 Open the front cover (button A) c, d. A 3 Grasp the two tabs c on the transfer roller to lift it straight up d out of the printer. Be careful not to spill toner into the printer. 4 5 5 4 Attention Do not touch or scratch the black surface of the transfer roller or the density sensor window. 4 With a clean, dry cloth or cotton swab, gently wipe the density sensor. Do not use force to clean the sensor window.
6 62 Push down on the two tabs until they click to lock the transfer roller cartridge into the printer. 7 Close the cover. 8 Turn on the printer.
Troubleshooting 4
Introduction This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, and actions you should take when a specific problem occurs, and provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. You’ll also find a problem checklist and the information you’ll need to have before placing a service call if one becomes necessary.
PDF File Printing Your printer has the ability to print PDF files directly just as it does for PostScript and PCL files. This can be a time-saving feature. Direct printing removes the need to open the file in an application, such as Acrobat Reader, then print the file via a PostScript or PCL driver. You printer supports PDF version 1.3 and below. The PDF file can be sent to the printer using any method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.
To correct the problem, increase the amount of time allowed before the PS Wait Timer expires. The factory default setting for this timeout is 120 seconds. Doubling the value to 60 seconds in the Administration/Communications/ Timeouts/PS Wait Timeout menu should correct most problems, or the value can be set to 0 seconds, which effectively makes the timeout period infinite. Preventing Media Jams 66 Make sure that... Avoid... Media matches the printer specifications.
Make sure that... Avoid... You load the media (for single-sided pages) printing-side up in the 500-sheet media trays or printing-side down in the multipurpose tray (many manufacturers place an arrow on the end of the wrapper to indicate the printing side—if you can’t determine which side of the media to print on, remove the media from the tray, rotate the stack a half-turn, turn the stack over, and then place it back in the tray).
the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer. Output tray = Duplexer Toner cartridges Fuser unit Imaging unit Duplexer Transfer unit Multipurpose tray Controller Upper media tray High-capacity input feeder Understanding Media Jam Status Messages When a jam occurs, the message window on the control panel displays one of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM FUSER, or MEDIA JAM REGISTRATION.
Message Location of Jam Access Page Reference MEDIA JAM FEED Multipurpose tray Multipurpose tray page 71 Tray 1 Upper media tray page 72 (Optional) Tray 2 or Tray 3 HCIF media tray(s) page 73 Output tray Output tray page 74 A misfeed jam may be as simple as a sheet of media not being picked, or it may be that the media was picked but not fed properly.
WARNING! If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base). ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen. MSDS-Informationen (Material Safety Data Sheets; Datenblätter ur Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com (klicken Sie auf “Answer Base”).
Media Jam Feed Multipurpose Tray Jams 1 2 3 4 Remove the jammed media from the multipurpose tray. Close the multipurpose tray. Open the front cover (button A) c, d. Check for media scraps inside the printer. 2 1 5 A Close the front cover.
6 Open the multipurpose tray and replace its media. Upper Media Tray Jams 1 Remove the media tray. 2 Pull out the jammed media. Even up the front edges of the media currently in the tray. 3 72 Remove any remaining media from the printer.
4 5 6 7 Open the front cover (button A c, d). Check for any media scraps inside the printer. Close the printer’s cover. 2 Reinsert the media in the tray printing face up. 1 A Attention Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct. 8 Slide the tray(s) back into the printer. The media jam display is cleared. HCIF Media Tray(s) Jams 1 Remove the media tray(s) and pull out the jammed media.
2 3 4 Pull out the jammed media in the tray(s). Open the front cover (button A) c, d. Check for any media scraps inside the printer. 2 1 5 6 A Close the front cover. Reinsert the media in the tray. Even up the front edges of the media currently in the tray. Ensure that the media is lying flat in the tray(s). Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct. 7 Slide the tray(s) back into the printer.
Media Jam Fuser The MEDIA JAM FUSER message covers both the jams near the imaging unit and the fuser unit. WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen. Near Imaging Unit 1 Open the front cover (button A) c, d. 2 1 2 A Remove the jammed media. Remove any torn pieces of paper still in the printer.
Near Fuser Unit 5" 1 Media that hasn’t fully passed through the fuser contains unfused toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. Open the front cover (button B) c, d. B 2 1 2 3 4 Lift both fuser unit levers.
5 Close the front cover. Media Jam Registration A registration jam occurs when the media does not pass through the registration sensor in the registration roller unit below the imaging unit. 1 Open the front cover (button A) c, d. 2 1 A Locate the registration rollers (one is black and one is metallic). 2 Remove the jammed media from the registration rollers c. 1 Remove any torn pieces of paper still in the printer d.
d Close the chute assembly. e Repeat for all media trays, if necessary. 6 7 Slide the tray(s) back into the printer. Close the front cover. Mismatch Jam A MISMATCH JAM may occur if the transparency sensor in the printer detects the wrong media type. 1 2 Open the front cover (button A) c,d. Remove the jammed media. Remove any torn pieces of media still in the printer. 1 2 Attention Be careful not to touch the transfer drum while removing jammed media.
Solving Problems Media Jams and Media Transport Problems 5" Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media.
Symptom Cause Media is jamming. Solution The wrong media tray Envelopes, labels, postcards, and Thick 3 is used. can be printed only from the multipurpose tray. The media is not Remove the jammed media and reposition correctly positioned in the media properly in the tray. the tray. The number of sheets in the tray exceeds the maximum allowed. Remove the excess media and reload the correct number of sheets in the tray. The width regulation guides are not correctly adjusted to the media size.
Symptom Cause Solution Media is jamming (Cont.). Transparency (OHP) Try loading about 100 pages of plain paper media being fed from first in the tray to give more height to the the upper or optional transparency stack to reach the feed rollers. trays is not feeding correctly. Duplex unit jams. The wrong media is being used. Use media that is approved for your printer. Refer to “What are the media types supported?” on page 33. Plain paper and stock up to 28 lb bond (105 g/m²) can be autoduplexed.
Other Problems Symptom Cause Solution Printer power is not on. The power cord is not correctly plugged into the outlet. Set the power switch off (O position), then remove the power cord from the outlet and plug it back in, then set it back to the on (I) position. The power switch has not been pressed. Set the power switch to the on (I) position. The power switch is Set the power switch to the off (O) not correctly turned position, then set it back to the on (I) on (I position). position.
Symptom Cause Solution Printer stops and displays the message The printer has detected a nongenuine MINOLTA-QMS imaging unit. To resume printing and to prevent permanent damage to your MINOLTA-QMS printer, replace the imaging unit with a genuine MINOLTA-QMS imaging unit. If you are using a genuine MINOLTA-QMS imaging unit and still receive this error, contact Support. Refer to the Service & Support Guide or www.minolta-qms.com/support. INVALID IMAGING UNIT. Not all pages print.
Symptom Cause Solution You are experiencing problems duplexing. Media or settings are not correct. Make sure that you are using the correct media. Do not duplex envelopes, glossy stock heavier than 28 lb bond (105 g/m²), labels, postcards, thick stock heavier than 28 lb bond (105 g/m²), or transparencies. Make sure that your document has more than one page.
Symptom Cause Solution The printer pauses periodically. The image unit pauses to perform an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14 inches (355.6 mm), and between pages of multipage jobs, depending on the amount of processing required between pages. Wait. Printer automatically resumes. The printer goes into power-saving mode. The printer automatically switches to power-saving mode after one hour of inactivity (default).
Symptom Cause Solution The printer is not receiving data from the computer. (The Data indicator doesn’t blink after a file is sent.) The printer is not on Put the printer on line and verify that the line. message window displays IDLE. The emulation has Print a status page. For information about been changed from the ESP mode, refer to the CrownBooks. ESP to an emulation that doesn’t match the file you are sending. The port setting is incorrect.
Symptom Cause Solution Nothing is printed. There is a Keypad Locked, a media jam, or other message on the control panel. Handle according to the message displayed. For example, if the keypad is locked, check to see if the printer’s in Network Mode and someone else has opened a telnet session to it. The driver is not set Select the proper driver media setting. correctly. The imaging unit is old or damaged. Remove the imaging unit and check for damage. If necessary, replace it.
Printing Quality Symptom Cause Solution Vertical white lines appear in image. The imaging unit, Confirm the proper installation of the items, transfer roller, or fuser and check them for damage. If necessary, unit are is replace them. misinstalled, old, or damaged. Image is too light; there is low image density. The media is moist from humidity. Remove the moist media and replace with new, dry media. One or more toner cartridges are defective. Remove the toner cartridges and check for damage.
Symptom Cause Solution Irregular The media is moist from humidity or having water spilled on the paper supply. Remove the moist media and replace it with new, dry media. The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. print or mottled image appears. Unsupported media is Use MINOLTA-QMS-approved media. See being used. “Media” on page 32. Check www.minolta-qms.
Symptom Cause Solution Blotted printing occurs. The media is moist from humidity or having water spilled on the paper supply. Remove the moist media and replace it with new, dry media. The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. Unsupported media is Use MINOLTA-QMS-approved media. See being used. “Media” on page 32. Check www.minolta-qms.
Symptom Cause Solution Smudges or shadows occur around images with dense black printing. The media is is too dry. Remove the dry media and replace it with new media. Store media wrapped and in a relative humidity of at least 30%. The transfer roller or fuser unit may be misinstalled or defective. Confirm the proper installation of the items, and check them for damage. If necessary, replace them. Entire sheet is printed in black or color.
92 Symptom Cause Solution Image defects or smudges occur in same place on every page. The imaging unit, Remove the items and check for damage. transfer roller, or fuser If necessary, replace them. unit is old or defective. The media path is dusty or dirty. Print several blank sheets of media. Abnormal areas (black or white spots) appear. The imaging unit may be old or damaged. Remove the imaging unit, and check for damage. If necessary, replace it. Vertical streaking appears.
Symptom Cause Solution Colors are The color registration not or calibration is not registering correct. properly; colors are mixed or have page-topage variation. At setup, and any time the printer is moved, adjust the side-to-side (scan direction) color registration. See “Color Registration” on page 140. The image Media is not set is offset or properly in the media tray(s). slanted. Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.
Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Refer to the CrownBooks for further information. 5" Status messages are not displayed while the printer is off line. Status and Error Messages This message... means... do this...
This message... means... do this... CCITT The specified number of a CCITT message has been reported. Place a service call to the vendor from whom you purchased the printer. If you cannot get service from your vendor, see the Service & Support Guide for additional contact information. LIFE LOW The indicated item is low, such as the fuser or transfer unit. Replace the indicated item.
This message... means... do this... ACC FILE 95% FULL The Job Accounting File is 80, 85, 90, or 95% full. This message should be taken care of immediately because it may be masking another problem. ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULL Once the accounting message is cleared, can you see IDLE? If IDLE is not there, you will see another error message displayed. Attend to the message that appears.
This message... means... do this... ACC FILES NOT EMPTY SHRUNK TO %D An attempt to reduce Reset the accounting the size of the files. accounting files has been made unsuccessfully because the size of files is bigger than the space required. ACC FILE FULL The job or paper accounting file is full ( identifies the file). This message should be taken care of immediately because it may be masking another problem.
98 This message... means... do this... CANCEL One or more of the print jobs in the print queue are being canceled. Press Select for all jobs with a printing, interpreting, spooled, or terminating status to be completely removed from the system. CANCELLING JOB The Cancel key has been pressed, and the print job in the print queue is being canceled. Press Select and the job in the print queue will be canceled. CMM ERROR The color profile requested is not on the printer.
This message... means... DISK ERROR This is an internal or external hard disk error. For example, when both an internal hard disk and Jaz drive are installed, In order to back up the hard disk contents to a Jaz drive, you must increase the Disk Cache manually to at least 1 MB. For more information about %disk1% Disk increasing the memory Status shows 0 in the Disk Cache, refer (zero) K for the Jaz drive size, preventing to the CrownBooks. backup of the hard disk to the Jaz drive.
This message... means... do this... EXTENDED ACC FILE SIZE BY <%D> KB The <%D> (size of the No action needed. non-empty accounting file) has been increased successfully. FRONT COVER OPEN The cover is open and must be closed. Close the cover. FUSER LIFE LOW The fuser unit life is low. Replace the fuser unit and media feed roller. Reset the consumables count in the Operator Control/Consumables/ Item Replaced/Fuser menu. FUSER UNIT MISSING The fuser is not fully seated.
This message... means... do this... INVALID IMAGING UNIT The printer has detected a nongenuine MINOLTA-QMS imaging unit. To resume printing and to prevent permanent damage to your MINOLTA-QMS printer, replace the imaging unit with a genuine MINOLTA-QMS imaging unit. If you are using a genuine MINOLTA-QMS imaging unit and still receive this error, contact Support. Refer to the Service & Support Guide or check www.minolta-qms.com/ support.
102 This message... means... do this... OUTPUT BIN FULL The media has Remove the media from exceeded the limit the output bin. (such as over 250 sheets of 20 lb [75 g/ m2] bond) in the output bin. PRINTING STATUS A status page is printing. PUT PAPER IN BIN The Operator Refill the tray with the specified size media. Control/Chain Inputbins is set to Off and the displayed tray is empty. Refill it with the specified size media.
This message... means... do this... SYS UPDATE ERROR The indicated error has been reported. Verify the update file and send it again or check with www.minolta-qms.com/ support and click on the Answer Base for the latest code update. TRANSFER UNIT MISSING The transfer unit isn’t Remove and reinstall installed correctly. the transfer unit. WAITING FOR IDLE An active job is in process. Access to the menu is not allowed until the job is finished.
Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call. Service calls should be placed to the vendor from whom you purchased the printer.
HP-GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation. HP-GL PCL Error Description Error Description Code Code 0 Not enough memory for job. 0 Not enough memory for job. 1 Too many transformations. 1 State lost. 2 Math error. 2 Math error. 3 Job aborted. 3 Job aborted. 4 Instruction not recognized. 4 Out of memory for macros. 5 Wrong number of parameters.
PostScript Errors If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job. Menu Administration/Startup Options/Do Error Handler Choices Yes—Load the Error Handler on reboot. No—Don’t load the Error Handler on reboot.
Installing Other Accessories 5
Introduction Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. Attention Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for purchase information.
Media Tray, Standard Purchasing extra trays may be convenient when Upper 250 Sheet changing media formats and/or when media qualities vary. Media Tray, HCIF 500 Sheet SC-215 Color Convenience Copier Optional Automatic Document Feeder (ADF) also available. Time-of-Day Clock Optional Tray Cover For the upper and HCIF trays Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and void your warranty.
BuzzBox BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means you’re alerted to print job interruptions, such as empty media trays or other consumable issues. What's in the Kit? The BuzzBox kit contains the following items: „ BuzzBox „ Interface box „ RJ-11 cable „ Power adapter „ Velcro® attachment For further assistance or information, call your local vendor. See the Service & Support Guide for locations and telephone numbers.
3 4 Use the RJ-11 cable to connect the BuzzBox to the interface box. Choose a good location on the printer to mount the interface box. Make sure that the unit does not z interfere with paper exiting the printer. z cover any vents, doors, connectors, or labels. z cause the BuzzBox ribbon cable to stretch or twist. 5 Use the Velcro® attachment provided to mount the BuzzBox where the printer operator can see and/or hear it. A 14-foot (4.
available. Additional memory must be 64, 128, or 256 MB, PC-100 Compliant SDRAM DIMMs. Additional memory allows you to download more fonts and increase the printer's buffer (area where data sent from the computer is stored while waiting to be printed). The amount of RAM installed in your printer governs which resolutions can be used with each media size.
Installation Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 109. In addition, always handle circuit boards by the edges only. 1 If you are not to the point when you are able to print an advanced status page (with the control panel’s Print Status? button) yet, skip to step 2.
3 Remove the controller board from the printer. Loosen two screws, one on each end of the I/O connector panel, and, using the tab on the lower side of the connector panel, pull the controller board from the printer. IIIII IIIII IIIII 4 IIIII IIIII IIIII IIIII IIIII IIIII IIIII IIIII IIIII II IIIII IIIII IIIII IIIII IIIII IIIII 5" 5 IIIII IIIII II Position the controller board on a flat surface so the controller board lies flat and the I/O connector panel is facing you.
6 Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position. IIIIII ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... IIIIII ... ... III IIIIII IIIIII IIIIII IIIIII ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... IIIIII Observe the keyed side of the DIMM to align it with the connector. When seated, the DIMM stands upright, firmly in place.
10 Verify that the total size of the RAM installed in your printer is listed on the startup page (control panel’s Administration/Startup Options/Do Start Page menu) or a status page (control panel’s Print Status ? button or Administration/Special Pages/Print Status menu).
Emulations, Fonts, and Other Software Emulations Optional emulations, such as ImageServer, LN03 Plus, and CGM are available. This section describes how to download an emulation to the printer’s hard disk. 5" You must have at least one hard disk, internal or external, attached to the printer in order to use an optional emulation. If more than one hard disk is available, the emulation automatically installs itself on the disk with the most free storage space.
5 When downloading is complete and the printer returns to idle status, reboot the printer. The emulation should be listed in the Options section of the printer’s startup page, in the Administration/Emulation printer’s configuration menu, and on the advanced status page. Downloading an Emulation via an Ethernet Interface 5" 1 2 3 Before you begin this procedure, your printer and PC (or UNIX workstation) must be connected to an Ethernet network running TCP/IP and have valid IP addresses.
9 When the Disk light stops flashing and the printer’s message window reads IDLE for at least 30 seconds, turn the printer off and then on again. The emulation should be listed in the Options section of the printer’s startup page, in the Administration/Emulation printer’s configuration menu, and on the advanced status page. 5" You may want to erase any installation files left on your computer (and/or workstation), and then remove any temporary directories.
Fonts and Forms MINOLTA-QMS Font & Form Center The MINOLTA-QMS Font & Form Center serves our customers with custom fonts, logos, signatures, and forms. Further information can be found on the web at http://www.minolta-qms.com/products/fontcenter/index.html or by phone in the US at (251) 634-4FONT. The MINOLTA-QMS Font & Form Center „ Maintains a library of PCL, PostScript, LN03 Plus, and MINOLTA-QMS QUIC fonts. „ Develops custom PCL, PostScript, LN03 Plus, and MINOLTA-QMS QUIC fonts.
Refer to the documentation that comes in the QFORM kit for installation and usage instructions. PlanetPress PlanetPress is an electronic forms package that allows the creation and modification of business forms, MICR checks, bar codes, and other preprinted forms. Refer to the documentation that comes in the PlanetPress kit for installation and usage instructions. Optional Fonts Optional fonts are available as files on floppy disks or CD-ROMs.
What's in the Kit? „ Internal IDE hard disk drive preformatted with the following Kanji Morisawa fonts: z GothicBBB z Mincho „ IDE hard disk with ribbon cable attached „ IDE hard disk bracket „ 4 screws Hardware Requirements „ A Macintosh, IBM PC, or compatible computer Software Requirements „ An application (such as a word processing or desktop publishing package) that supports PostScript printing. „ If you’re using a Macintosh, the following Macintosh system software: z KanjiTalk, version J1-6.0.
The Kanji font internal IDE hard disk is installed on the controller board in the same way any internal hard disk is installed. See “Internal IDE Hard Disk Drive” on page 132 for detailed steps on installing an internal IDE hard disk drive. Attention If you already have an internal hard disk installed, you must remove it before you can install the Kanji disk.
Installation WARNING! Your printer weighs approximately 77 lbs (35 kg) with consumables. Be sure to have help when lifting and moving it. ACHTUNG! Das Gewicht dieses Druckers beträgt mit Verbrauchsmaterial ca. 34.5 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. 1 2 Remove the HCIF from the shipping carton, and place it on a table or flat surface near the printer. Remove any tape and packing material from the HCIF.
9 With another person’s help, lift the printer. Front Do not tilt it more than 10° in any direction at any time. Hand grips WARNING! Your printer weighs approximately 77 lbs (35 kg) fully assembled. Be sure to have help when lifting and moving it. ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca. 35 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. 10 11 Set the printer on top of the HCIF.
12 13 Remove the media tray cover from the rear of the printer. Screw in the 4 screws and tighten them. 14 Install all three media tray covers (see inset for location. 15 Install the media trays. If you need to move the printer with the HCIF attached, unlock the casters and then move the unit.
16 17 Plug the printer in and turn it on. 5" In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Readjust the printer’s color side-to-side registration, if necessary. Media Trays The printer comes with a a 100-sheet multipurpose tray (tray 1) and a 500-sheet media tray (the standard upper tray—tray 2). The optional high-capacity input feeder has two 500-sheet media trays (trays 5 and 6). Additional trays may be purchased.
What’s in the Kit? An optional interface kit includes the following: „ An interface card „ Interface documentation (in hardcopy and/or on CD-ROM) The kit may also include additional parts not required for network interface installation on this printer. Installation Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 109.
a Position the interface card so that its I/O connector slides into its opening in the interface panel and that its 80-pin connector aligns with the 80-pin connector on the controller board. b Gently press the interface card down until its connector is fully seated and the card is secured by the plastic support post(s). Attention Make sure that the connectors on the interface card and controller board are properly aligned.
for fonts, emulations, and other files; increase the number of pages that can be collated; and provide a secondary storage area for spooled data, while providing virtual memory capabilities. In order to back up the hard disk contents to a Jaz drive, you must increase the Disk Cache manually to at least 1 MB. For more information about increasing the memory in the Disk Cache, refer to the CrownBooks.
4 Attach the ribbon cable to its connector on the SCSI interface card. ... .... .. .... .... .... .... ............ a Position the SCSI interface card so that its ribbon cable connector aligns with the SCSI connector on the controller board. . ......... ............ ...............
Internal IDE Hard Disk Drive Attention Make sure that the printer and all accessories are turned off before installing accessories involving the controller board. One optional internal IDE hard disk is supported. 5" Direct printing of complex or large PDF files may require additional memory and/or a hard disk.
1 2 3 4 Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Loosen two screws (one on each end of the interface panel) and, using the tab on the lower side of the panel, pull the controller board from the printer.
7 Press down gently but firmly on the cable connector until it is fully seated. Attention Do not push or pull with the ribbon cable. Use the cable connector. 8 Align the support posts with the holes on the controller board, and then press down to secure the hard disk to the controller board. So that you don’t stress the board, press one corner at a time to secure the hard disk to the controller board. 9 Reinstall the controller board into the printer.
1 2 Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Loosen the screws and pull the controller board from the printer.
3 Attach the time-ofday clock to the controller board. Pin 1 indicator Pin 1 notch/label IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIII IIIIII IIIIII IIIIII IIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIIII IIIII IIIII IIIIII III IIIIII IIIIII III Attention Make sure that the pins on the time-of-day clock are properly aligned with those in the receiving socket on the controller board.
7 Print a startup page. The time-of-day clock is not listed under “Installed Options” on the startup page, but the time does appear as System Date in the Printer Information column. For instructions about setting the time-of-day clock, refer to the CrownBooks. Tray Cover The tray cover accessory protects the media tray(s) from dust. What’s in the Kit? „ Tray cover 1 2 Hook the tray cover onto the tabs on the rear of the printer.
3 4 138 Then attach the HCIF tray covers by hooking the tray covers c and d at the rear of the printer onto the corresponding tabs. Attach the tray cover back onto the upper media tray.
Color Printing 6
Introduction Your magicolor 3100 features advanced color laser technology that produces inexpensive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies. Color Registration Color Registration At setup, any time the printer is moved, and whenever you replace the imaging unit, adjust the side-to-side (scan direction) color registration using the following control panel sequence.
Press Key (Until) Display Reads Message in Capital Letters Press the Next key until the color you want to adjust is in the message window. Press the Next key until the registration number of the color to be adjusted is set at the baseline of “0.” REGISTRATION/REGISTRATION PG REGISTRATION PG/YES REGISTRATION/REGISTRATION PG „ If the straightest lines are all at the “0” position for every color, you do not need to adjust the registration. Press Online twice to return the printer to online and IDLE.
PRISMLASER™ Technology How does PRISMLASER work? PRISM (Photo-Reactive Image Splitting Module) is an all-in-one imaging unit technology where all four color toners may be printed in one pass. The photo-reactive image goes through an imagesplitting module where the colors are divided. ™ Color Management and Control The magicolor 3100 offers a host of color screening, matching, and calibration tools for both the beginner and professional color user.
„ Printer-resident CMS: Because MINOLTA-QMS QCOLOR automatic color correction is built into the printer, it works well in all computing environments and with most design, publishing, and office applications. „ Industry-standard profiles: QCOLOR uses industry-standard ICC profiles for compatibility with popular input and output devices. „ Supports host-based color management systems: Easily disable MINOLTA-QMS QCOLOR automatic color correction when using host-based ColorSync or ICM color matching.
Storage, Deinstallation, Shipping, and Packing 7
Attention Failure to follow these instructions could result in voiding your warranty. Storing the Printer Keep the following in mind when storing the printer for an extended period: 1 2 3 Turn off the printer. Unplug the printer’s power cords and interface cables. Remove the media from all media tray(s). Store the media in a dust-free area protected from humidity.
Deinstalling the High-capacity Input Feeder (HCIF) If you don’t have an HCIF installed, skip to the following section. 1 Remove the upper media tray. 2 Remove the rear tray cover. 3 Remove the four connecting screws. 4 Reinsert the upper media tray.
5 6 Replace the rear tray cover. With the help of another person, lift the printer by its carrying grips from the HCIF, and place the printer on a flat surface. WARNING! Your printer weighs approximately 77 lbs (35 kg) fully assembled. Be sure to have help when lifting and moving it. ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca. 35 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren.
Shipping the Printer If you need to ship your printer after it’s been installed, follow these procedures to prevent damage to the printer and to keep your warranty valid. Attention MINOLTA-QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer. You must use the instructions given in this section before repacking the printer in its original shipping carton with the original packing materials.
2 3 4 Unplug the printer’s power cords and interface cables. If you have an high-capacity input feeder (HCIF) installed, remove it (see page 147). Remove the top cover and all toner cartridges. K C M Y 5 6 Place the toner cartridges in their original packaging and foam. Insert the toner foam spacer. K C M Y 7 Replace the top cover and secure it with tape.
8 Open the front cover (button A). 9 Open the imaging unit cover. 10 Remove the imaging unit. 11 Replace the protective cover, foam, and tape on the imaging unit.
12 13 14 Store the imaging unit in its lightprotected bag to protect it from light and dust. Securely tape the end to prevent toner spillage. Grip the tabs at both ends of the transfer unit c and gently lift it d out of the printer. Attention Lift the unit carefully to prevent toner from spilling out. 5" 15 152 Dispose of the used transfer unit according to your local regulations. 4 25 5 4 Place the imaging unit foam spacer into the printer.
16 Close the imaging unit cover c and place tape as shown below d. 4 25 3 17 18 19 Close the front cover e. Slide open the media tray. Remove the media. Also remove media from the multipurpose tray, if necessary. Store the media in a dust-free area protected from humidity. 20 21 Replace the media tray spacers and secure them with tape. Reinsert the media tray. Ensure that the media tray is pushed securely in. 22 Secure the printer with tape.
Packing the Printer Before packing the printer, verify that the actions described in the following checklist have been completed. 5" If you’re returning the printer for service, you don’t need to return the accessories, toner cartridges, imaging unit, documentation, or power and interface cables. Checklist 9 Item Should be...
Packing 1 With another person’s help, put the printer into the plastic bag, and then place the printer onto the base tray. WARNING! Your printer weighs approximately 77 lbs (35 kg) fully assembled. Be sure to have help when lifting and moving it. ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca. 35 kg. Bitte versuchen Sie niemals, den Drucker alleine anzuheben oder zu transportieren. 5" Lift the printer by the front and back carrying grips.
3 4 If you’re also shipping the power cord and any manuals with the printer, place them in the shipping carton. 5" Don’t ship these items if you’re returning the printer for service. Ensure that the top of the carton is securely taped. Strapping and Buckling „ 2 lengths of strapping precut to the appropriate length „ 2 buckles to secure the strapping 1 2 3 4 5 6 156 Thread one end of the strapping beneath the carton. Pull the two ends of the strapping together at the top of the carton.
7 8 Pull all of the remaining slack of the strapping through this side of the buckle, until the buckle is taut against the carton. Pull the buckle against the carton as tightly as possible. Some slack may still exist. 9 10 Repeat this procedure again, spacing the straps across the carton. Place the RMA number prominently on the carton. Attention If the RMA number is not prominently visible on the outside of the return inventory, MINOLTA-QMS will not accept receipt.
Technical Specifications A
Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Top View 4 " (100 mm) 24" (600 mm) 8" (200 mm) Front 6 " (150 mm) 5" Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±5°slant) surface.
With these characteristics... Close to an easily accessible grounded power supply (on an exclusively dedicated power outlet) that meets printer specifications. Near your computer. At the length 6.5' (2 m) or less for an IEEE 1284 bidirectional parallel connection. With enough space to allow adequate ventillation and easy servicing. With an ambient temperature range of 50°–90° F (10°–32° C) and relative humidity range of 15%–85% (noncondensating). At an altitude of 0–10,170' (0–3,100m). 5" But away from...
Attention For products installed outside North America, do not connect the groundwire to gas or water pipes or grounding for telephones. WARNING! Obstructing the ventilation grilles could present a fire hazard. ACHTUNG! Abdeckung der Ventilator-Schlitze kann ein Feuer auslösen. Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer (120 or 240 V), and fused for at least 15 amperes (4 amperes for 240 V).
5" In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Power Japan 100 VAC 50/60 Hz 8 amps North America 120 VAC 50 Hz 8 amps Europe 220–240 VAC 50/60 Hz 4 amps Latin America 115/120 VAC 50/60 Hz 8 amps 220–240 VAC 50/60 Hz 4 amps Notes: Amperage capacity at least 1.2 times that used by the printer.
Engine and Controller Specifications Print Speed Maximum Print Speed in Pages per Minute Print Quality Standard or Quality Fine Simplex Duplex* Simplex Duplex* 16 10.1 8 5.3 A4 Transparency 8 – 4 – A4 Thick Stock 2 8 – 8 – 16 10.1 8 5.3 8 – 8 – 16 10.1 8 5.
Maximum Print Speed in Pages per Minute Print Quality Standard or Quality Fine Legal 13.7 9.2 6.9 4.8 6.9 – 6.9 – 16 10.1 8 5.3 8 – 8 – 8 – 8 – Legal Thick Stock 1 Legal Thick Stock 2 Legal Thick Stock 3 Letter Letter Thick Stock 1 Letter Thick Stock 2 Letter Thick Stock 3 Letter-Sized Label Sheet Letter Transparency Postcard (Japanese) Notes: * Duplexing is supported only up to 28 lb (105 g/m²) bond.
Resolution 600 x 600 dpi (default) 1200 x 1200 dpi You may also need additional memory (DIMMs) for the following: „ To print at maximum performance „ To print complex graphics or complex PostScript documents „ For increased collation performance „ For increased spooling performance Toner Type: Chemical-type Packaging: User-replaceable toner cartridges Keyed toner cartridges are available from your local vendor or from www.q-shop.com. See the Service & Support Guide or www.minolta-qms.com for information.
Resident emulations PostScript—Level 3 (600/1200 dpi) HP PCL—PCL5e—LaserJet 4000, PCL5c—Color LaserJet 4500, PCLXL—Color LaserJet 4500 PDF—Version 1.3 and below 5" Direct printing of complex or large PDF files may require additional memory and/or a hard disk.
RAM Type: PC-100 Compliant SDRAM DIMMs Base system RAM: 256 MB Total RAM: Upgradable to 512 MB (through 2 DIMM connectors) Optional RAM 64, 128, and 256 MB DIMMs 5" For information about DIMMs recommended for your printer, see the magicolor 3100 Answer Base through the Internet at www.minolta-qms.com/ support/, or contact Support. See the Service & Support Guide for more information. System software Softloadable; stored in Flash ROM Optional Internal IDE hard disk Up to 2.
Certification ENERGY STAR compliant Current Mode Average Operation (100–120 V) Operation (220–240 V) 4 amperes 8 amperes 0.75 amperes 4 amperes Standby Power saver mode (100–120 V) Standby Power saver mode (220–240 V) 1.7 amperes 0.
Environmental Acoustic noise Measured in Standby: 32.1 dB Regulation: 38 dB Max. data by ISO 7779 Measured in Printing: 55.8 dB Regulation: 57 dB Max. Relative humidity Operating: 20-80% RH (noncondensing) Temperature range Operating: 50-90.5° F (10-32.
Physical Main Body High-capacity Input Feeder W: 17.28 in., 439 mm W: 22.48 in., 571 mm H: 17.52 in., 445 mm H: 29.37 in., 746 mm D: 25.12 in., 638 mm D: 18.74 in., 476 mm Weight (excluding consumables) Unpacked: 65 lbs (29.5 kg) Unpacked: 49.6 lbs (22.
Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, page size, content of material printed, and page coverage (usually 5% coverage of letter/A4-size media). The actual life expectancy will vary (or be reduced) depending on these and other printing variables, including continuous (optimal consumable life) or intermittent (for example, one-page jobs) printing, ambient temperature, and humidity.
Notes *The imaging unit (4 OPCs, 4 developers, imaging unit transfer roller) life is dependent on the average number of pages or the toner coverage, whichever comes first. For example, if you print four-page simplex jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your maximum is 15,000 pages. The highest coverage of color will lead the life of the imaging unit, not the average of four colors.
IPP IPP has two meanings: 1 Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through both intranets and the Internet. All printers, including the magicolor 3100, that are shared on a Windows 2000 (and higher)-based server are automatically made accessible by using the Internet Printer Protocol (IPP). This technology allows for electronic distribution of documents via the Internet, and communication between the user and the printer.
2 Internet Pull Printing—Internet Pull Printing is a way to download files the printer can interpret already (such as PS, PCL, HPGL) and send them to the printer without having to download them to a computer first. 5" Internet Pull Printing does not provide an HTML emulation that prints web pages. To do effective pull printing, you have to be able to access both “http” and “ftp” methods. Internet Pull Printing is activated through the printer’s web page (CrownView).
Document Option Commands This lists the supported Document Option Commands (DOCs) for your magicolor 3100. The commands are grouped by feature type. Each command is preceded by either a DOC statement (%%) or an IncludeFeature statement (%%IncludeFeature). See the Crown Document Option Commands manual for information on all other commands.
Retain temporary Select default font Select default font ID Reset Select symbol set Set carriage return to CR+LF Set linefeed to CR+LF Set number of lines per inch Set point size Resource %%IncludeFeature: retaintemporary %%IncludeFeature: font %%IncludeFeature: fontid %%IncludeFeature: reset %%IncludeFeature: symbolset %%IncludeFeature: criscrlf %%IncludeFeature: lfiscrlfl %%IncludeFeature: linesperinch| %%IncludeFeature: pointsize %%IncludeFeature: resource Lineprinter Emulation Commands Select font for
Set image rotation Set source image origin Set source image position %%Rotation %%SourceImageOrigin %%SourceImagePosition Document Formatting Logical page orientation Number up printing Offset logical page Print borders Scale logical page Print background images Set printer resolution Print page range Duplex printing Collate print job Logical page size Select number of copies Select paper Select paper Select orientation Select emulation Logical margins New page layout Select color separations Select color
CALS Commands (Optional Emulation Required) Automatic rotation of image Automatic scaling of image %%IncludeFeature: autorotation %%IncludeFeature: autoscaling TIFF Commands (Optional Emulation Required) Automatic rotation of image Up or down scaling of image Automatic selection of paper size Annotation Reverse image control Control disk scratchfile size Set annotation tag number %%IncludeFeature: autorotation %%IncludeFeature: autoscaling %%IncludeFeature: sheetsel %%IncludeFeature: annotation %%Include
Operator Control Menu Printer Configuration Operator Control Copies Duplex Collation Orientation Inputbin Chain Inputbins Mutipurpose Sz Color Separation Color Model Color Matching Administration 001-999 Long Edge, Short Edge, Off Off, On Portrait, Landscape Upper, Multipurpose, Optional1*, Optional2* Off, On Letter, Legal, A4, Executive, B5 JIS, A5, Statement, Folio, 16 Kai, 32 Kai, Com10, C5, DL, Monarch, B5 ISO, C6, Chokei 3, Chokei 4, Postcard, Custom Off, On Full Color, Monochrome ICC RGB
Administration Menu Printer Configuration Administration Security Operator Control Timeouts USB Parallel Optional NIC* Resident NIC Emulations ESP Default LN03+* PostScript PCL 5e HP-GL LinePrinter ImageServer* (TIFF & CALS) Special Pages Print Status Header Page Trailer Page Header Inputbin Trailer Inputbin CMM Profile Page Test Page 1 Startup Options Do Start Page Do Sys/Start Do Error Handler Memory Quick Config*** Manual Config Enable Disk Swap** Engine Image Alignment Rotate Simplex
Administration/Communications/Resident NIC/ CrownNet Menu Common Menu A dm inistration C om m unications O ptional N IC * C row nN et S pooling On O n Input Idle O n Idle E m ulation M ode C om m on R esident N IC E therTalk M in K S pool LA N M anager HW A ddress C onfig P age F actory R eset A ddress Y es No Y es No S oft R eset Y es No D ef Job P rio N etW are P S P rotocol T C P /IP E thernet S peed R ing S peed** Auto 10 H alf D uplex 100 H alf D uplex 10 Full D uplex 100 F
EtherTalk Menu A dm inistration C om m unications O ptional N IC * R esident N IC C row nN et Common E therT alk P rotocol Enabled D isabled LA N M anager N etw ork Ident LaserW riter M IN O LTA -Q M S R C R es H P Zoner R es N etW are T C P /IP C onnection Z one N am e Conventional S pooling B oth Zone Part 1 Zone Part 2 D efault *Optional Note: For more menu details and printer configuration information, refer to the CrownBooks in PDF on the Software Utilities CD-ROM.
LAN Manager Menu Adm inistration C om m unications O ptional N IC * R esident N IC C row nN et E therT alk C om m on P rotocol Enabled D isabled *Optional 184 LA N M anager P rinter N am e N am e N etW are TC P /IP D efault Y es No Note: For more menu details and printer configuration information, refer to the CrownBooks in PDF on the Software Utilities CD-ROM.
NetWare Menu A dm inistration C om m unications O ptional N IC * R esident N IC C row nN et C om m on E therTalk P rotocol C onfig P S erver Enabled D isabled File S rv N am e [1] F ile S rv N am e [2] F ile S rv N am e [3] D efault P S erver N am e [1] P S erver N am e [2] P S erver N am e [3] Job C heck D elay C onf C heck D elay B urst M ode C onfigure N D S *Optional **Token-Ring only Menus LA N M anager R /N P rinter #1- 8 P rinter S lot # P S erver N am e [1] P S erver N am e [2] P S e
TCP/IP Menu Administration Communications Resident NIC Optional NIC* CrownNet Common Protocol Enabled Disabled Internet Address EtherTalk A ccnting/ RevChan Accnting Timeout Subnet Mask LA N M a n ag er Enabled Disabled NetWare TCP/IP** WINS Protocol Pri WINS Addr** Sec WINS Addr** NBT Scope ID SNMP NMS 1-5 Port Assignment Default Router Banner Enabled Disabled BO OTP Enabled Disabled LPD Remove Passwords Yes No Remove Hosts Yes No Secure Files Yes No Bold = Default DHCP
Manufacturer’s Declaration of Conformity Europe 220 Volt We: MINOLTA-QMS Europe B.V.
Manufacturer’s Declaration of Conformity Latin America 110 Volt We: MINOLTA-QMS, Inc. (supplier’s name) One Magnum Pass, Mobile, Alabama, USA, 36618 (address) declare under our sole responsibility that the product magicolor 3100 (base product family name) MC3100-1 (model number located on dataplate) KAA-1 (print engine model/type number) to which this declaration relates is in conformity with the following standard(s) or other normative document(s) UL 1950 Third Edition, 1995; cUL CAN/CSA C22.2 No.
Manufacturer’s Declaration of Conformity Latin America 220 Volt We: MINOLTA-QMS, Inc.
Index A Acc disabled message 95 Acc enabled message 95 Acc file x% full message 96 Acc files got removed message 96 Accessories BuzzBox 108 CGM 108 Crown for DECnet-TCP/IP 108 CrownNet for Ethernet 108 CrownNet for Token-Ring 108 Daughterboards 108 DIMMs 111 Dual In-Line Memory Modules (DIMMs) 108 Emulations 108 Fonts 108 Hard disk 132 ImageServer 108 Interfaces 108 Index Internal IDE hard disk drive 108 Kanji font internal IDE hard disk 108 LN03 Plus 108 LocalTalk 108 Media tray 109 Other software 108 P
B Battery 135 BuzzBox 108, 110 Adapter 110 Interface 110 Kit 110 Ribbon cable 110 C Cancel all jobs message 98 Cancel job message 98 Cancelling job Status message 98 Card Security 110 Cassette (see tray) 127 Cassettes Optional 123 Cautions OPC belt cartridge 57 CCITT 119 CGM 117 Cleaning cycle Imaging unit cleaning rotations 16 Internal cleaning cycle 58 Coated stock 34 Codes Error 105 Color Color Rendering Dictionaries (CRDs) 142 Management 142 PANTONE© 142 Profiles 143 QCOLOR Technology 142 See also the
ENERGY Star 163 Envelopes Formatting 37 Loading 49 Printing 37, 49 Environmental requirements 170 Error codes 105 Error message Bins 102 Error messages 94 ESP 86 Mode 86 Timeout 86 EtherTalk Menu 183 Ethertalk 127 Extended accounting file size message 100 F Face, definition 2, 173 Fonts 117, 120 Downloading disk fonts 120 ftp 118 G Glossy 34 Glossy plain 34 Glossy stock thick 2 34 Glossy stock thick 3 34 Glossy Thick 1 34 Plain paper 34 Glossy stock 34 H Hard disk 132 Header/trailer page, Document Option
DECnet interfaces 128 IDE hard disk 132 Kanji font internal IDE hard disk 122 PlanetPress 121 QFORM 121 SCSI 130 L Labels Continuous printing 39 Loading 38, 39 Printing 38, 39 LAN Manager 127 Server 127 LAN Manager Menu 184 Lineprinter, DOC 177 LN03 Plus 117 LN03, DOC 178 Loading Envelopes 47 Thick stock 50 Loading media 42 M Manufacturer’s Declaration of Conformity 120 volt 186, 188, 189 Europe 187 Margins 30 Media Automatic jam recovery 67 Clearing media jams 69 Envelopes 37 Glossy stock 38 Index stock
P Packaging, printer Replacement 149 Page margins 30 Page, definition 2, 173 PageScope 117 Paper Jams 80 Pass, definition 2, 173 Path, media 67 Pause 58, 85 PDF file printing 65 Physical specifications 171 Plain paper 34 Plane, definition 2, 173 PlanetPress 121 Please wait message 98 Postcard Japanese size 39 Specifications 39 PostScript files 117, 120 Power requirements 162 ENERGY Star, compliance 163 Power saving mode 85 Power switch 85 Preventing paper jams 66 Print quality All black sheet 91 Colors not
SIO 127 Specifcations Internal IDE hard disk 168 Specifications CGM 167 Consumables 3, 172 Controller 164, 166 CPU 166 CrownNet Ethernet 167 Emulations 167 Engine 164 Environmental 170 Flash ROM 168 Fonts 167 ImageServer 167 Input sources 166 Interfaces 167 Lineprinter 167 Memory 168 Network interface 167 Optional emulations 167 Optional interfaces 167 Options 168 Output 166 Parallel 167 Physical 171 Print method 165 Print speed 164, 165 Resolution 166 SCSI interface 167 System software 168 Temperature 170
Troubleshooting 64 Duplexing 84 Error codes 105 Media jams 80 Nothing is printed 87 Printer resets 83 Printer takes too much time 83 Status, service, and error messages 94 U UNIX 118 Upper 28 Upper media tray 42 V Ventilation grilles 161, 162 VMS compatibility 119 W Waiting for idle message 103 Waiting for idle status message 103 Warming up message 103 Warm-up time 166 Wrist strap for antistatic protection 109 Z Zip drive 129 Index 197
