® magicolor 2350 User’s Guide 1800718-001A
Thank You Thank you for purchasing a magicolor 2350. You have made an excellent choice. Your magicolor 2350 is specially designed for optimal performance in Windows, Macintosh, UNIX and other environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. QCOLOR and magicolor are trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.
English Contents 1 Software Installation ........................................................................................
English Envelopes 23 Labels 24 Letterhead and Memo Media 26 Postcards 26 Thick Stock 27 Transparencies 27 What Is the guaranteed imageable (printable) area? 28 Page Margins 29 Image Alignment 30 Loading Media 30 Tray 1 (Multipurpose Tray) 31 Tray 2 (Optional Lower Feeder Unit Media Tray) 33 Using Custom-Size Media 35 Duplexing 36 Output Tray 39 Media Storage 39 Accessing Other Printer Features 40 Print Resolution 40 Form Printing 40 Proof-then-Print Printing 41 Additional Assistance 41 3 Working with the
Working with Color ........................................................................................
Exterior 102 Interior 103 Media Rollers 103 9 English Troubleshooting ...........................................................................................
English What’s Involved? 166 A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface Cables 166 B. Remove the Media and the Tray 1 Media Support 167 C. Remove the Options (if Attached) 167 D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations 170 E. Remove the OPC Drum Cartridge 170 F. Remove the Transfer Belt 172 G. Repack the Printer for Shipment 173 H.
English Software Installation
Software Utilities CD-ROM English If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM. Put the CD-ROM in your computer’s CD-ROM drive and the AutoInstaller begins the installation process.
Windows XP Use/Benefit PCL5e allows limited access to features on the printer. Windows 2000 Windows Me/98 Windows NT4 Installation Instructions Readme on the Software Utilities CDROM. You cannot install a PCL5e driver for Windows 9x or Windows NT4 without a Windows CD-ROM. This CD-ROM is required so you can supply the following files when prompted: For PCL5 9x—ICONLIB.DDL, UNIDRV.DLL, and UNIDRV.HLP For PC5 NT4—RASDD.DLL, RASDDUI.DLL, and RASDDUI.HLP.
Utilities English Utilities Use/Benefit Status Monitor This Windows utility provides for information on the status of print jobs Windows and alerts you if the printer is not functioning correctly. It works with printers connected via TCP/IP or USB. This Windows utility provides an efficient Crown Print method for transporting print jobs Monitor+ for Windows directly to a KONICA MINOLTA printer via the TCP/IP protocol.
Use/Benefit Installation Instructions UNIX Host UNIX Host Software, compatible with a Readme on the Software variety of UNIX platforms, allows for the Software Utilities CDcustomization of UNIX-based queues ROM; magicolor 2350 and filters for the specific features of the Reference Guide on Crown printer. the Documentation CDROM. NDPS Gateway The NetWare interface allows Netware Readme on the users to manage printers from a central Software Utilities CDlocation.
English Installing Printer Drivers and Utilities, Windows Environments—Auto-loading Installation 1 Insert the Software Utilities CD-ROM in your CD-ROM drive. 2 3 4 5 In the first window, click Printer Setup. Choose the method by which the PC and printer are connected. Follow the instructions on the screen.
Installing Printer Drivers and Utilities, Macintosh Environments In the following sections, we assume that you are installing the software for the first time. The current version of Macintosh OS X has limited support for PPD (PostScript Printer Description) files. Although KONICA MINOLTA printers can be used with Macintosh OS X, not all advanced printing features are available. Advanced printing features are still available under Macintosh OS 9.
OS 9 Step 2. Creating a Desktop Printer USB Connection English a Plug one end of the USB cable into the Macintosh and the other into the printer’s USB port. b Locate the Desktop Printer Utility. If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh’s system CD-ROM. c Double-click the Desktop Printer Utility icon to open the application. The first window prompts you to select the type of desktop printer you would like to create. d Select Printer (USB), and select OK.
LPR Connection a You can connect via Ethernet in either of two ways: Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s Ethernet port. b Locate the Desktop Printer Utility. If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh’s system CD-ROM. c Select Printer (LPR), and select OK.
OS X Step 2. Creating a Printer Queue a Connect the printer to the computer using a USB or Ethernet connection. English For USB, plug one end of the USB cable into the PC and the other into the matching printer port. For Ethernet, you can connect in either of two ways: Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer’s Ethernet port. Use Ethernet patch cables and an Ethernet hub.
For UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the magicolor 2350 Reference Guide on the Documentation CD-ROM. Section 2 of the Reference Guide, “Installing Printer Software, Drivers, & PPDs,” includes basic information about these interfaces as well as instruction for installation. For information about connecting using earlier versions of NetWare, check the Answer Base at printer.konicaminolta.net/support.
English Using Media
Introduction This chapter provides information on handling, selecting, loading, and storing media. English Getting Started What types and sizes of media can I load? page 21 What Is the guaranteed imageable (printable) area? page 28 Other Information How do I load media? page 30 How do I use custom-size media? page 35 How do I duplex? page 36 How do I store media? page 39 Where can I get more information? page 41 All media is fed short edge first, face up. There is a 0.
Media Specifications What types and sizes of media can I load? Media Size Inches Tray* Duplex Mode Weight Millimeters A4 8.2 x 11.7 210.0 x 297.0 1 or 2 Yes A5 5.9 x 8.3 148.0 x 210.0 1 No Plain Paper B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No Custom, Minimum 3.6 x 8.3 92.0 x 210.0 1 No Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 Yes** Executive 7.25 x 10.5 184.0 x 267.0 1 No Folio 8.3 x 13.0 210.0 x 330.0 1 Yes Foolscap 8.0 x 13.0 203.2 x 330.
Media Types English Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check www.konicaminolta.net/ printer/ for a list of currently approved media. General Considerations about Media For best results, use media that is Suitable for plain-paper laser printers, such as standard or recycled office paper Stored on a flat, level surface in its original wrapper Attention Do not use the media types listed below.
Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Irregularly shaped (not rectangular or not cut at right angles) Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons Acidic Any other media that is not approved Plain Paper Capacity Tray 1 200 sheets of 22 lb bond (80 g/m2) paper; (multipurpose capacity for other weights varies accordingly.
Driver Mode Weight Duplexing Note Thick Stock 25–43 lb bond (91–163 g/m²) Not supported 43 lb bond (163 g/m²) is also referred to as 90 lb index stock English Use envelopes that are Common office envelopes approved for laser printing with diagonal joints, sharp folds and edges, and ordinary gummed flaps Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
Capacity Tray 1 Up to 50 label sheets, depending on their thickness Not supported Tray 2 Face up Use only labels recommended for laser printers. Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media.
Letterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. English Capacity Tray 1 Tray 2 Up to 200 sheets, depending on their size and thickness Up to 500 sheets of 22 lb bond (80 g/m2) paper (letter/A4 only) Orientation Type Face up Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media.
Warped If the postcard is warped, press on the warped area before putting the card in Tray 1. Thick Stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift. Capacity Tray 1 Up to 50 thick stock sheets, depending on their thickness Not supported Tray 2 Face up Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media.
Remove transparencies as soon as possible from the output tray to avoid static buildup. You can print continuously with transparencies. However, this could affect the way media feeds, depending on the media quality, static buildup, and printing environment. English Format the information to be printed on the transparencies within your application. Try printing your data on a plain sheet of paper first to check placement.
The guaranteed imageable (printable) area on all media sizes is up to about 0.157" (4 mm) from the edges of the media. a a a English Printable Area a a = 0.157" (4 mm) Color printing on legal-size media (8.5 x 14 inches; 215.9 x 355.6 mm) may appear faded along the last edge to go through the printer. This faded area may affect 0.39" (10 mm) in addition to the 0.157” (4 mm) nonimageable area. The fading occurs in four-color printing and single-color printing with cyan, magenta, or yellow toner.
Image Alignment English If for any reason you need to change the image alignment, you can do so by adjusting the margins or page size through your application, Loading Media How do I load media? If you are using paper, remove the top and bottom sheets from the ream. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies.
Changing the media type through PageScope Light or at the printer control panel affects all print jobs. Changing the media type in the driver affects only your print jobs. Tray 1 (Multipurpose Tray) All supported media sizes and types can be printed from Tray 1. Letter or A4 plain paper can be printed from Tray 1 or Tray 2. See “Media Specifications” for more information about media. Plain Paper 1 2 If you already have media in Tray 1 and want to change it, remove the media from Tray 1.
A fill limit mark is provided on the inside of the media guides on the Tray 1. Tray 1 holds 200 sheets of 22 lb bond (80 g/m²) paper. English 4 Slide the media guides up against the edge of the media. Attention Always adjust the media guides after inserting the media. A guide that is not properly adjusted can cause poor print quality, media jams, or printer damage. 5 6 7 Set the media size and type at the control panel or in PageScope Light.
Envelopes 3 4 Flex the envelope stack (including the edges) to remove any stiffness. Place the envelopes on a flat surface, and flatten them by pressing down the corners. Correct any bent corners, and then tap the envelopes on a flat surface to align them. Place the envelope stack into Tray 1 with the flap-side underneath. If the flap is on the short end of the envelope, insert it into the printer first. Print a single envelope to check the orientation before printing multiple copies.
Push the media pressure plate down to lock it in position. English 2 3 Load the paper face-up, short edge toward the right of the tray. Often, an arrow on the media package label indicates the printingside of the media. Do not overfill the tray. A fill limit mark is provided on the inside of the tray. Tray 2 holds 500 sheets of 22 lb bond (80 g/m²) paper.
Slide the tray back into the printer. 5 6 7 If you have removed the tray from the printer, tilt the tray slightly to align it with the rails in the printer. Using the printer’s control panel or PageScope Light, set the media size for letter or A4, whichever matches your Tray 2. English 4 In the printer driver, set the media mode to Plain Paper. Then print the job.
Printer Driver On the Paper tab’s Paper Size drop-down list, choose Custom. A Configure button appears at the right of the drop-down list. Choose Configure and enter the length and width of your media in the dialog box. English 1 2 3 Set the option for Tray 1 Media Size to Custom, using either the printer’s control panel or PageScope Light. Set the Custom Size Width and Length to match the size of the media in Tray 1.
Windows 2 3 4 In the printer driver (on the Paper tab, Layout tab, or Page Setup tab, depending on your operating system) select Simplex or choose No or None in the duplex option, then double-click OK. In the application’s print dialog box, select All. Select and print the Odd-Numbered Pages. Remove the media, flip it over blank face-side up and top of page toward printer, and select and print the Even-Numbered Pages.
2 Click Add. The Optional Duplexer appears in the Installed Options box and duplex printing options are available in the printer driver and in your application’s print dialog box. English Macintosh—You can configure the duplex option when you first set up your printer, or you can add it later to your desktop printer configuration: 1 2 3 4 5 Select your desktop printer. From the Printing menu, select Change Setup... Select the Optional Duplexer from the Change drop-down list.
3 Set the driver for the duplex layout you prefer. Long Edge creates a document that flips horizontally as in a loose-leaf notebook; Short Edge creates a document that flips vertically, as on a clipboard. Simplex prints only on the front face of the page. Click OK. English 2 Output Tray All media is output face-down to the output tray on top of the printer. The output tray has a capacity of 200 sheets of 22 lb (80 g/m2) bond paper.
Accessing Other Printer Features You can set print resolution, form printing, and proof-then-print options in two ways: Through the printer driver or through application, which sets the features English for the specific job you are sending. Through the printer control panel or PageScope Light, which sets the features for all subsequent jobs, until you change the settings.
Proof-then-Print Printing The printer’s proof-then-print feature gives you several options for multicopy or secure print jobs: You can print one copy of a multicopy job and check it before printing the You can print multiple copies of a job and then store the job in the printer in case further copies are needed. You can assign a PIN number to a secure job so that it will not print until you key in the PIN number at the printer’s control panel.
English Working with the Printer
About the Control Panel English This chapter explains how to control printer features when you are standing at the printer, by using the printer’s control panel. In addition, many printer features can be managed using PageScope Light, a web-based utility that is embedded in your printer. For information on PageScope Light, see the magicolor 2350 Reference Guide, in PDF format on the Documentation CDROM that came with your printer.
No.
Printer Menu Overview Menu Overview English Your printer has a comprehensive but easy-to-use menu system that allows you to change settings so they meet your print job’s requirements. All routine printing tasks can be handled at the printer control panel through the printer’s configuration menu. The printer can also be configured through PageScope, PageScope Light, SNMP, and PJL.
Press Key Or (Until) Display Reads MENUS SYSTEM DEFAULT English SYSTEM DEFAULT LANGUAGE LANGUAGE *ENGLISH Or Menu Press the Right or Left key until the appropriate language is displayed. *LANGUAGE IS SELECTED Press the Up arrow twice to return to MAGICOLOR 2350 IDLE In the menu maps below, defaults are bolded.
Print Menu PRINT MENU CONFIGURATION English MENU MAP STATISTICS FONT LIST DEMO POSTSCRIPT DIRECTORY LIST PCL The Print Menu allows you to print information about the printer. For example, if you select Menu Map and then select Yes, the printer prints an overview of the entire menu structure. If you select Font List, then either PostScript or PCL, and then Yes, the printer prints a list of installed fonts with a sample of each. Each special page has Yes and No options in the menu.
Paper Menu/Input Tray/Map Submenu MAP PHYSICAL TRAY 1 LOGICAL TRAY 1 LOGICAL TRAY 2 LOGICAL TRAY 3 LOGICAL TRAY 4 LOGICAL TRAY 5 LOGICAL TRAY 6 LOGICAL TRAY 7 LOGICAL TRAY 8 LOGICAL TRAY 9 English LOGICAL TRAY 0 PHYSICAL TRAY 2 The Map submenu allows you to specify the order in which input trays are used. See the Reference Guide for more information about logical trays.
Quality Menu/Toner Action Submenu QUALITY MENU English TONER ACTION LOW TONER STOP OUT CONTINUE STOP CONTINUE The Toner Action submenu lets you choose whether the printer will stop or continue when any of the four toner cartridges is low or out of toner. Quality Menu/AIDC Submenu QUALITY MENU AIDC CALIBRATION ON OFF DENSITY CONTROL BLACK CYAN REQUEST AIDC YELLOW MAGENTA The Quality/AIDC submenu allows you to adjust the color calibration and density.
Interface Menu INTERFACE MENU USB PARALLEL The Interface Menu allows you to configure the printer’s interfaces. Each of the Interface submenus is shown below. Interface Menu/Ethernet Submenus Ethernet TCP/IP Submenu INTERFACE MENU ETHERNET TCPIP ENABLE AUTO IP YES NO DHCP YES IP ADDRESS DEFAULT ROUTER NO SUBNET MASK BOOTP NO ENABLE HTTP YES YES NO Ethernet IPX/SPX Submenu INTERFACE MENU ETHERNET IPX/SPX FRAME TYPE AUTO Printer Menu Overview 802.2 802.
Ethernet Ethertalk Submenu INTERFACE MENU English ETHERNET ETHERTALK NAME NAME2 NETZONE NETZONE2 Interface Menu/USB Submenu INTERFACE MENU USB ENABLE YES JOB TIMEOUT NO Interface Menu/Parallel Submenu INTERFACE MENU PARALLEL ENABLE YES 52 JOB TIMEOUT NO Printer Menu Overview
System Default Menu LANGUAGE EMULATION SYSSTART STARTUP OPTIONS COLOR SEPARATION DATE & TIME START PAGE OPTIMIZE PDL OPTIMIZE MEDIA ENERGY SAVER AUTOCONTINUE SECURITY CAPTURE PRT JOB FORMAT RESTORE/ SAVE ENERGY SAVER MGT RESTORE FACTORY SAVE CUSTOM RESTORECUSTOM The System Default menu allows you to control the way in which the printer responds to various situations.
System Default/Emulation Submenu SYSTEM DEFAULT English EMULATION DEFAULT AUTOMATIC AUTO DEFAULT POSTSCRIPT PCL POSTSCRIPT PCL LINE PRINTER POSTSCRIPT PCL PCL XL LINE PRINTER LINE PRINTER HEXDUMP PDF The Emulation submenu lets you set the appropriate emulation for the print job you are sending. You can use the Optimize option to reallocate memory for Postscript, PCL, or PDF jobs. If you use this option, you may be prompted to reboot the printer.
SYSTEM DEFAULT EMULATION FONT FONT SIZE LAYOUT MARGINS TABS ASCII ORIENTATION LEFT EBCDIC LINE NUMBERING LINES PER PAGE CRISCRLFISLF PORTRAIT AUTOWRAP MAP FONT NAME SPACING English LINE PRINTER LINE TERMINATION CRISCRLFLFISLF CRISCRLFISCRLF CRISCRLFLFISCRLF LANDSCAPE RIGHT TOP BOTTOM System Default/Startup Options Submenu SYSTEM DEFAULT STARTUP OPTIONS SYSSTART START PAGE OPTIMIZE PDL FOR PS FOR PCL OPTIMIZE MEDIA FOR PDF FOR LETTER/A4 FOR LEGAL The Optimize Media option
System Default/Energy Saver Submenu SYSTEM DEFAULT English ENERGY SAVER 1 MINUTE 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS The Energy Saver submenu allows you to set the time lapse between the end of a print job and the time the printer returns to Energy Saver status. Energy Saver mode saves energy because the printer’s heating unit turns off. The printer may take up to 215 seconds to warm up before it is ready to print again.
System Default/Format Submenu SYSTEM DEFAULT FORMAT FLASH YES NO English FORMAT FORMAT DISK YES NO The format submenu allows you to reformat the printer’s flash memory or internal hard disk, if one is installed. The Disk portion of the menu is visible only if an optional hard disk is installed. System Default/Energy Saver Management Submenu SYSTEM DEFAULT ENERGY SAVER MGT ON OFF The Energy Saver Management submenu is available only on 110V printers.
English Working with the Printer Driver
About Printer Drivers English The last chapter explained how to control printer features when you are standing at the printer by using the printer’s control panel. This chapter explains ways to control the same features without leaving your computer by using printer drivers. On Windows PCs, you can access the driver in the Start/Settings/Printers path and use a series of tabs in the driver to control printer features. The General and Details tabs are set automatically by your PC’s operating system.
There are two ways to access the specialized print setting tabs: Through your application. This selects printer settings for the specific job you are sending. Choose Print and then choose Properties. subsequent print jobs until you change the settings again through the printer driver. Choose Start/Settings/Printers, select the magicolor 2350 icon, and then choose Properties from the File menu. On the General tab, click the Printing Preferences button.
Features Tab This tab allows you to: Select print resolution Set advanced graphic controls, such as rotation and halftone control English Set color controls and advanced color options Set PostScript and PCL features Using Job Retention options, check a proof before printing multiple copies or set a password to hold a print job until you are at the printer, if an optional hard disk is installed Proof-then-print options are available only if you check the “hold job” box.
Through the printer driver dialog box. This changes printer settings for all subsequent print jobs until you change the settings again through the printer driver. Choose Start/Settings/Printers, select the magicolor 2350 icon and then choose the Document Defaults menu. Refer to the printer driver’s online help for information on all of these functions.
Overlay Tab This tab allows you to: Place an overlay on any page or pages, allowing you to reproduce forms, stationery, and similar repetitive page layouts English Place a watermark on any page or pages Access the Download Manager Using PostScript Drivers in Windows Me/98 Displaying the Tabs 1 2 3 4 From the Start menu, choose Settings and then Printers to display the Printers directory. Click the magicolor 2350 printer icon.
Layout Tab This tab allows you to: Set the orientation for a print job Set duplex options, if the optional duplexer is installed English Specify the number of pages per sheet Paper Tab This tab allows you to: Select an original document size Set up custom paper sizes Select the type of media By clicking the Advanced button, select a different paper source for the first page, header and trailer pages Features Tab This tab allows you to: Select print resolution Set color control option
Fonts Tab This tab allows you to: Set handling options for TrueType fonts Set font substitution standards English Access the Download Manager Consumables Tab This tab allows you to: Monitor the status of consumables Refresh the consumable status display Link to the Internet-based PageScope Light utility for your printer Contact www.q-shop.
3 Set your configuration choices by accessing the dialog boxes from the drop-down list that starts with General. The dialog boxes are different in different applications. English Most printer features are controlled by the Apple LaserWriter driver or configured within the application you are using.
English Working with Color
About Color Printing English This chapter introduces the color features available on your printer, including printer resolutions, Automatic Image Density Control (AIDC), and color matching. In addition, it includes a brief troubleshooting section to help you deal with any color problems that might arise. Color printing is based on the principles of subtractive colors, using pigment to absorb light and reflect the appropriate colors back to the viewer’s eye.
High or Enhanced are the best choices for print jobs with color graphics. – High. The PostScript High resolution provides 9600 x 600 dpi class printing. Contone uses increased bit depth to produce clear images. Pantone tables, which are included on the Software Utilities CD-ROM, can help with color matching at this resolution. – Enhanced. The PCL Enhanced resolution prints with 1200 x 1200 dpi. Adding more dots of smaller size is another method of producing clear images.
Color Matching English Your printer’s color management system is adjusted for best results with the most commonly used application software, including the Microsoft Office products. If you are using these common applications, you may never need to adjust the color matching on your printer. If you do need to make adjustments, however, the printer offers you a wide variety of color matching options.
Colorimetric—Use this CRD for printing spot colors, such as logos, and single solid colors where hue accuracy is crucial. With this CRD, in-gamut colors are not changed, and out-of-gamut colors are mapped to the closest in-gamut color. Color profiles use the International Color Consortium (ICC) standards to translate monitor colors into printer colors.
Simulation Profiles These profiles area used to convert information about one CMYK device into data for another CMYK device. That is, you can use these profiles to make your magicolor 2350 printer create colors like those produced on a different printer or a printing press. The simulation choices are: English SWOP—SWOP, an acronym for Specifications for Web Offset Printing, simulates colors for offset presses. Eurocolor—This profile simulates Fogra Positive Coated measurement data.
K-Preserve You can select this option in the printer driver by choosing the Features tab, clicking the Color Options or Advanced Color Options button (depending on your operating system), and checking the K-Preserve box. RGB Gray Treatment This option, available through the printer driver and PageScope Light, offers three options for gray/black printing. Black Only, which prints 100% black with black toner only.
If the resolution is set to draft, the job prints with black toner only. Draft is designed to be a very quick proofing mode. English If the resolution is set to Standard, text prints well, but images may look grainy or unclear. It’s a good choice for text documents. 3 4 If the resolution is set to High, images are sharp and clear. Printing takes somewhat longer at High resolution, but it’s the best choice for the delivery copy of a document containing images.
9 Color Matching—If you see spots of toner around the edges of text, if colors are too dark or too saturated, or if toner is so thick that it flakes off the finished page, check whether Quick Color Configuration (on the Features tab in your printer driver) is set to Disable Printer Color Matching. If it is, choose one of the other options from the drop-down list.
English Working with the Status Monitor
Introduction The Status Monitor shows information about the current status of the printer. English If you used the CD-ROM Installer to install the printer driver, the Status Monitor was also installed, and the Status Monitor’s icon appears in your toolbar. If you installed your printer by using Add Printer, rather than the CD-ROM, Status Monitor was not installed, and the icon does not appear. You can, however, install the Status Monitor manually.
Closing the Status Monitor When you have completed the actions necessary to correct the printer problem, the icon turns green again. Closing the Status Monitor English Select Close from the Status or Consumable menu. The Status Monitor window closes, but the Status Monitor continues to operate in the background.
English Replacing Consumables
Consumable Life Expectancies English The stated life expectancy of each consumable is based on printing with specific media type, number of color planes, page size, and page coverage (normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. The following messages indicate that a consumable needs to be replaced.
This 305-second calibration cycle automatically occurs after the installation of a new toner cartridge or OPC drum. If you open the door before the message window reads MAGICOLOR 2350/IDLE, the printer stops and repeats the calibration cycle.
Replacing Consumables Attention English Failure to follow instructions as outlined in this manual could result in voiding your warranty. Refilled Toner Cartridges Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty.
In a cool, dry location away from sunlight (due to heat). Level during storage. Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed. Away from salty air and corrosive gases such as aerosols. Steps for Replacing a Toner Cartridge Attention Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth.
3 Open the printer’s front door. English When you open the door, the message window displays: FRONT DOOR OPEN. 4 5 Insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (152 mm). Support the middle of the cartridge with your left hand, and then pull out the cartridge. WARNING! Contact toner_recycle@bpus.konicaminolta.
Remove the protective yellow cover clearly marked Remove. 8 9 10 Each toner cartridge has a colored end that corresponds to a colored label inside the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.
Press Key (Until) Display Reads MAGICOLOR 2350 QUALITY MENU QUALITY MENU English TONER TONER REPLACE REPLACE BLACK REPLACE YELLOW* The printer displays OPEN DOOR AND REMOVE CARTRIDGE You can hear the cartridge carousel rotating inside the printer. Wait for the sound to stop before opening the door. Follow the “Steps for Replacing a Toner Cartridge” on page 87. Place the removed toner cartridge in a bag if you want to use the remaining toner when you will be able to monitor it.
Replacing All the Toner Cartridges at Once At some times, such as with a warranty claim, you may need to replace all of the toner cartridges at the same time. Here are the steps to follow. In the Quality/Toner submenu, select Replace All. The carousel rotates.* 2 3 4 5 6 If for some reason that cartridge cannot be rotated, the control panel displays CANNOT ROTATE CARTRIDGE and the printer returns to the previous menu.
Replacing the Waste Toner Bottle When the waste toner bottle becomes full, the message REPLACE WASTE TONER appears. The printer will stop and will not start again until the waste toner bottle is replaced. English Removing the Used Waste Toner Bottle 1 2 Open the printer’s front door. Grasp the handle of the waste toner bottle. Lift the waste toner bottle up and carefully remove it. Keep the waste toner bottle upright so the toner does not spill.
WARNING! English Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning). Installing the New Waste Toner Bottle 1 2 3 4 Remove the new waste toner bottle from its carton. Insert the bottom of the waste toner bottle into its installation position in the printer. Push the top of the waste toner bottle into position until it is firmly seated. Close the printer’s front door.
Removing the Used OPC Drum Cartridge English 1 With the front door open, rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position. This raises the transfer belt unit. 2 3 Grasp the release lever for the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm). Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. 94 Dispose of the cartridge properly according to your local regulations.
Installing the New OPC Drum Cartridge The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you are ready to install it. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will void the drum’s warranty. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum.
during installation, the lock is released, and the cartridge is not installed correctly. Attention The cartridge should slide easily into the printer. Don’t force it. English 4 5 Press on the front handle of the OPC drum cartridge with one hand and hold the front handle of the OPC protective cover with the other hand. Peel the protective cover off (straight toward you). 6 Dispose of it properly according to your local regulations.
exact specifications of your KONICA MINOLTA printer, giving maximum performance, efficiency, and long life. Toner cartridges and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com). Ordering Consumables English See the Service & Support Guide for sources of service and support. The most up-to-date worldwide information can be found at www.konicaminolta.net/printer/.
English Maintaining the Printer
Maintaining the Printer Attention English Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty.
Do not tap paper stacks on the printer. Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. high, your printer may experience media jams and excessive media curl. Make sure two people are available to lift the printer when moving it. When moving the printer, keep the printer level to avoid toner spillage.
Cleaning the Printer English Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs cleaning... After...
Interior Attention English Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning... After... Use Duplex option feed rollers Media misfeeds occur frequently or the printout is dirty. A damp Abrasives or cloth that detergents has been wrung out well Tray 1 interior feed Every 30,000 single-sided rollers pages, every 12 months, or as needed, whichever comes first.
Pull the right-side door release , and then open the right-side door . English 2 3 While pressing down the media guide with one hand, clean the feed roller by wiping it with a soft, dry cloth. 4 5 6 Media guide While the door is open, the paper feed roller inside the right door can also be cleaned. While pressing the paper guide down with one hand, clean the paper feed roller by wiping it with a soft, dry cloth. Close the media guide. Close the right cover.
4 5 Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option cover. Plug in the printer; reconnect the interface cable. and turn the printer on. English 3 In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Tray 2 (Optional Lower Feeder Unit) Media Rollers 1 2 3 Turn off and unplug the printer and disconnect the interface cable. Remove paper from Tray 2.
Open the right door of the lower feeder unit. English 4 5 Lift the printer off of the lower feeder unit. The printer must be lifted by two people grasping the handles 6 7 106 Wipe the paper feed rollers with a soft, damp cloth. Wipe the paper feed rollers inside the right door with a soft, damp cloth.
With the right door still open, place the printer on the lower feeder unit. English 8 9 Install the brackets (two at the front and one at the back), and then close the right door. 10 11 Reinstall the waste toner bottle if you removed it and close the front door if you opened it. Slide the tray back in. Plug in the printer; reconnect the interface cable and turn the printer on. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.
2 English 3 Remove the waste toner bottle. Holding the waste toner bottle vertically, plug the two openings with the caps. 4 5 6 108 The waste toner bottle contains waste toner. Be careful not to tilt the bottle while removing it. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Pull out the laser lens cover. The laser lens cover cannot be removed. Do not pull it with too much force.
Wipe the inside of the printer with a soft, dry cloth. English 7 8 9 10 11 Hold the waste toner bottle, removed in step 2, vertically, and then remove the two caps from the openings. Mount the removed caps onto the cap holders, and then turn the caps clockwise to secure them. Insert the bottom of the waste toner bottle into its compartment in the printer, and then install the bottle. Wipe the inside of the front door with a soft, dry cloth. Close the front door.
English Troubleshooting
Introduction English This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Verifying Printer Configuration Information There are two ways to get configuration information so you can verify that the printer is printing correctly: On the startup page that prints automatically when you turn on the printer.
Preventing Media Jams To avoid media jams, make sure that: Media matches the printer specifications The printer is on a hard, flat, level surface You have correct media type selected if you’re printing on envelopes, labels, thick stock, or transparencies You store media in a dry location away from moisture and humidity You always adjust the media width regulation guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media jams, or printer
Understanding the Media Path English Understanding the printer’s media path will help you locate media jams. 1 Media exit unit 2 Output tray 3 Transfer belt 4 Toner cartridge 5 OPC drum 6 Laser 7 Tray 1 (multipurpose tray) 8 Tray 2 (optional lower feeder unit and 500-sheet media tray) 9 Fuser unit 10 Duplex option 11 Transfer roller 12 Registration rollers 13 Pickup rollers Tray 1 (Multipurpose Tray) The multipurpose tray is located at the left of the printer.
The media is picked from either media tray, passed through the registration rollers, between the OPC drum and the transfer roller and through the fuser unit, moved to the output tray briefly, pulled back into the duplex option where the media undergoes a change in direction, cycled through the OPC, transfer and fuser units again, and delivered via the media exit unit to the output tray, which is the top of the printer.
Clearing Media Jams English To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed. Attention The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media.
Location of Jam Page Reference Tray 1 Page 117 Tray 2 Page 117 Inside the printer Page 119 Near the duplex option Page 122 In the output tray Page 122 English Handling Media Jams by Location Tray 1 (Multipurpose Tray) 1 2 3 Remove the media from the multipurpose tray. Carefully remove the jammed media and discard it. Fan the removed media to prevent static buildup and even up the front edges. 4 5 Do not reinsert media that has jammed.
While pressing in the tab on each side of the media tray, remove the media tray. English 2 3 Carefully remove the jammed media and discard it. 4 5 If media is difficult to remove, open the right side door of the lower tray. This releases the tension on the jammed media. Do not reinsert media that has jammed. Fan the removed media to prevent static buildup and even up the front edges. Reinsert the media printing face up.
Inside the Printer Media Path Jam Pull the right door release lever, and then carefully open the right door. English 1 If Tray 2 is installed, the lower-right door opens at the same time that the right door is opened. Attention Do not pull jammed media from the top of the printer through the fuser unit; otherwise, unfused toner may dirty the fuser rollers. If it is difficult to remove the jammed media, turn the misfeed-clearing dial counterclockwise to feed the media downward.
2 Close the inner media guide. English 3 If a misfeed occurs in the vertical transport area, open the inner media guide, and then pull the misfed media down to remove it. Fuser Unit Jams WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. 1 Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality.
3 4 Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it. Close the misfeed-clearing guide for the fuser unit. English 2 Lower the two fuser unit levers. Attention Be sure to lower the two fuser unit levers before closing the right door. If the levers are not lowered, the right door cannot be closed. 5 Close the right-side door. If the optional lower feeder unit is installed, close the lower-right door.
Duplex Option Pull the top of the duplex option to open the duplex option cover. English 1 2 Remove the jammed media in the directions shown in the illustrations. 3 Close the duplex option’s cover. If the optional Tray 2 is installed, close the lower-right door. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.
Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Too much static electricity is present.
Symptom Cause Solution Duplex The wrong media is option jams. being used. Use only supported media. See “Media Specifications” on page 21. English Only plain paper, 16-24 lb (60-90 g/m²) can be autoduplexed if the optional duplex unit is installed and the media type is set properly in the driver. Make sure that you have not mixed media types in your multipurpose tray. Do not duplex thick stock, envelopes, labels, or transparencies.
Cause Solution Media is jamming. The media is not Remove the jammed media and correctly positioned in reposition the media properly in the the tray. tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the regulation guides in the tray not correctly adjusted to match the size of the media. to the media size. The media in the optional tray is not under the media separating tabs.
Cause Solution Media is jamming. Multiple sheets of transparency (OHP) media are collecting static electricity in the tray. Remove the transparencies and load them in the tray one sheet at a time. Do not fan large quantities of transparencies before loading them. The media is moist from humidity. Remove the moist media and replace it with new, dry media. English Symptom Unsupported media Use media that is covered by the printer warranty. (wrong size, thickness, type, etc.) is being used.
Cause The wrong number of collated copies of a document is printed. When you are printing Disable the Collate option in the Macinmultiple copies of a 1- tosh driver. page document and Collate is selected in the Macintosh driver, the number of copies printed is incorrect. The control panel displays X LOW/ REPLACE? much sooner than expected. A high-capacity toner In the Quality/Toner menu, choose Change Size and then select the cartridge was installed, but the toner capacity listed on the cartridge label.
Cause Solution Printing takes too much time. The printer is set to a slow printing mode (for example, for OHP, thick stock, or some other special kind of media). It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver and the control panel. The printer is set to power saving mode. It takes a little time for printing to start in power saving mode. The job is very complex. Wait. No action needed.
Symptom Cause Solution A system error occurred. You experience problems with duplexing. Contact Technical Support with the error information. See the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.konicaminolta.net/printer/. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure you are using correct media.
Symptom Cause Solution You hear unusual noises. The printer is not level. Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction. English The media tray is not Remove the media tray that you are installed correctly. printing from and reinsert it completely into the printer. There is a foreign Turn off the printer and remove the object stuck inside the object. If you cannot remove it, contact printer. Service. See the Service & Support Guide or www.konicaminolta.
Cause Solution You cannot change the options in PageScope Light. The administrator has set a password in PageScope Light or at the printer’s control panel. Either obtain the password from your system administrator or use printer driver and application print dialog boxes to set your preferences. Language choices appear wrong in PageScope Light. The Katakana characters required for the last language choice are not available in your system fonts. The default font needs to be set for MS Gothic.
English Symptom 132 Cause Solution Multi-paged, The printer is not legal-sized correctly optimized. color documents print slowly. In the System Default/Startup Options/ Optimize Media menu, choose For Legal. Print Errors occur when printing PCL files. In the System Default/Startup Options/ Optimize PDL menu, choose For PCL. Errors occur when printing PDF files. In the System Default/Startup Options/ Optimize PDL menu, choose For PDF.
Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the toner cartridges is damaged. Remove the toner cartridge (Quality/ Toner/Replace) and check for damage. If necessary, replace it. Media mode set in the printer driver does not match media in the printer. Select the proper setting in the printer driver (plain paper, thick stock, label stock, or transparency) or change the media in the printer tray to match the driver setting.
Symptom Cause Solution English Image is too Laser lens cover is light; there is dirty. low image density. Clean the laser lens cover and perform an AIDC calibration cycle through the Quality/AIDC/Request AIDC menu. Wait until the test is finished and MAGICOLOR 2350/IDLE is displayed. The media is moist from humidity. Remove the moist media and replace with new, dry media. There is not much toner left in the cartridge. Replace the toner cartridge.
Cause The print or color density may be uneven. One or more of the Install new toner cartridges. (Quality/ toner cartridges may Toner/Replace) be near empty or damaged. The OPC drum may have been installed improperly or be defective. Solution Reinstall the OPC drum cartridge. If necessary, replace the OPC drum cartridge and waste toner bottle. The printer is not on a Level the printer (not exceeding ±1° level enough surface. slant at any point around the machine).
English Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges is misinstalled or defective. If the toner smudges are on only the front of the page: There are The paper transport toner rollers may be dirty. smudges on the back side of the page (whether or not it has been duplexed). Remove the toner cartridge and check for damage. If it is damaged, replace it (Quality/Toner/Replace menu). Clean the paper transport and pressure rollers.
Cause Solution Abnormal areas (white, black, or color) appear in a regular pattern. The laser lens cover may be dirty. Check to see if the laser lens cover is dirty. If necessary, clean it with a clean, soft, dry cloth. The toner cartridge is Remove the toner cartridge with the damaged. color causing the abnormal image. Replace it with a new toner cartridge. The OPC drum Replace the OPC drum cartridge and cartridge is damaged. waste toner bottle. Image defects. The laser lens cover may be dirty.
Cause Solution Colors look drastically wrong. One or more of the toner cartridges are malfunctioning or expired. Remove the toner cartridges (Quality/ Toner/Replace) and verify that the toner is distributed evenly on the cartridge roller, and reinstall the toner cartridges. One or more of the toner cartridges are low or out. Check the control panel for a X LOW REPLACE? > or X EMPTY REPLACE? > message. If English Symptom necessary, replace the specified toner cartridge.
Cause Solution The color reproduction or color density is poor. The paper image transfer is defective. Check the OPC drum cartridge. If necessary, replace the drum cartridge. The Auto-Image Density Control (AIDC) detection sensor is dirty. Clean the laser lens cover (See “Printer Interior and Laser Lens Cover” on page 107). The AIDC sensor is cleaned automatically when you open and close the printer’s front door to clean the laser lens cover.
Status, Error, and Service Messages English Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages 140 This message... means... CALIBRATING After 200 1-sided pages of a No action needed.
means... do this... FIRMWARE UPDATE READING IMAGE The printer is reading a new No action needed. image for the flash firmware. FIRMWARE UPDATE SELECTED Acknowledges that the user has requested an update. FIRMWARE UPDATE WRITING IMAGE The printer is writing a new image to the flash firmware. INITIALIZING The printer is initializing. MAGICOLOR 2350 IDLE The printer is on and ready to receive data. PRINTING The printer is printing. PROCESSING The printer is processing data.
English 142 This message... means... do this... DOWNLOAD IMAGE TO ENET PORT An error has been Download the system detected in the system image to the Ethernet image. port via FTP. EMAIL ERROR ACC DATA TRANS Email notification has been stopped for some time and data will be lost soon. Correct the error if possible or wait for server access; the message clears when the email has been transmitted.
means... do this... OPC DRUM LOW The OPC drum will need to be replaced soon. Make sure you have a new OPC drum on hand. OPC DRUM MISSING The OPC drum is not Install the OPC drum. installed. OPC OUT The OPC drum needs Replace OPC drum and to be replaced. waste toner bottle. PAPER JAM DUPLEX Media has jammed in Locate and remove the the optional duplex jam. unit. PAPER JAM EXIT Media has jammed Locate and remove the between the print jam. engine and the output tray.
English 144 This message... means... do this... REPLACE WASTE TONER The waste toner bottle Replace the waste toner is full. bottle. TIME OF DAY CLOCK FAILURE The optional time-of- Replace the battery on day clock has stopped the hard disk working. daughterboard with time-of-day clock. TRAY # OPEN The door of the active Close the door. media tray is open. TRAY 2 PATH COVER OPEN The door to the lower Close the door. feeder unit is open.
A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call. Service calls should be placed to the vendor from whom you purchased the printer.
English This service message... means... do this... SERVICE CALL 08 MAIN MOTOR The printer motor requires service. SERVICE CALL 10 LASER UNIT The polygon motor requires service. SERVICE CALL 12 LASER UNIT The laser unit requires service. SERVICE CALL 14 XFER ROLLER The transfer roller requires service. Contact your vendor with the error information. If you cannot get service from your vendor, see the Service & Support Guide or www.konicaminolta.net/ printer/ for support contact information.
English Installing Accessories
Introduction Attention English It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. Attention Use of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.
Antistatic Protection It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to the bare metal chassis on the back of your printer. Never attach the wrist strap to any piece of equipment with an electrical current present. Turn off all power switches first.
Your printer will print all print jobs at the highest resolution that the installed memory will support.
Turn off the printer and disconnect the power cord and interface cable. English 1 2 3 4 Remove the rear panel from the printer to access the controller board. Using a screw driver, loosen the nine screws on the top, left and bottom of the panel, but do not remove them from the printer. Remove the two screws shown in the illustration. Slide the panel slightly to the right and lift it off the printer. If there is no DIMM installed in your printer, skip to Step 5.
English 5 6 Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the connector. If you cannot snap the DIMM into place, do not force it. Reposition it, making sure that the bottom of the DIMM is seated completely in the connector. When installed properly, the DIMM stands upright firmly in place. Reinstall the rear panel of the printer.
Duplex Option English Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed. See “Duplexing” on page 36 and “Basic Functionality” on page 150. Kit Contents Duplex option Two thumbscrews Installing the Duplex Option 1 2 Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer. Use a Phillips screwdriver to remove the two screws securing the right cover.
3 4 Remove the duplex option from the shipping carton. Remove any tape from the duplex unit. English 5 We strongly suggest that you save the packing materials in case you ever need to move or ship the printer. Attach the duplex option to the printer. a Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer. b Push the duplex option towards the printer until it clicks on top.
English d Open the duplex option’s cover and tighten the two thumbscrews that came with the duplex option to secure the unit to the printer. 6 e Close the duplex option’s cover. Attach the support wire for the duplex option to the printer. a Pull the right-side door release lever and open the right-side door. If you have a lower feeder unit attached, you will first need to open the lower right-side door.
8 Reconnect the power cord, and turn on the printer. English 9 10 In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Check the configuration page from the control panel (Print Menu/Configuration Page) to verify the duplex option installation. On the Settings tab of your printer driver, move the Optional Duplexer to the Installed Features area. (See Chapter 4).
Installing the Lower Feeder Unit Attention 1 2 English Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. Turn off the printer, and unplug the power cord and interface cable. Remove the media support from Tray 1. Lift the support slightly and snap it gently out of the printer. 3 4 Remove the lower feeder unit from the shipping carton, and place it on a table or flat surface near the printer.
5 Open the right door of the lower feeder unit. Attention English Be sure that the right door of the lower feeder unit is open when the lower feeder unit is attached to the printer; otherwise, the printer may fall off or the lower feeder unit may be damaged. 6 With another person’s help, place the printer onto the lower feeder unit. WARNING! Your printer weighs approximately 62 lbs (28 kg) fully assembled. Be sure to have help when lifting and moving it.
9 Attach the front brackets. a Pull open the front door of the printer, and then pull out the lower tray. c 10 English b Hook the tabs on the two brackets into the mounting holes in the printer, and then align the screw holes in the brackets with the screw holes in the lower feeder unit. Using a screwdriver, tighten the screws enclosed with the lower feeder unit to secure the brackets. Close the right-side doors.
15 English 16 Check the configuration page from the control panel (Print Menu/Configuration Page) to verify that the lower feeder unit is installed. On the Settings tab of your printer driver, move the Optional Input Bin to the Installed Features area. (See Chapter 4). Installing an Internal Hard Disk Your printer can use an optional internal IDE hard disk to enable features including proof and hold secure printing, collation, MOPY, PDF direct printing, font storage, and other tasks.
3 4 5 6 7 8 Remove the rear panel from the printer to access the controller board. Using a screwdriver, loosen nine screws on the top, left and bottom of the panel, but do not remove them from the printer. English 2 Remove the two screws shown in the illustration. Slide the panel slightly to the right and lift it off the printer. Next prepare the daughterboard for installation. If you purchased an internal hard disk kit, skip to Step 6.
English 9 10 11 162 Reconnect the interface cable. Reconnect the power cord, and turn on the printer. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” On the Settings tab of your printer driver, move the Optional Hard Disk to the Installed Features area. (See Chapter 4).
English Repacking the Printer
Attention English Failure to follow these instructions could result in voiding your warranty. Storing the Printer Unplug the printer if you plan to store it for an extended period. Protect it from dust and from extremes of temperature and humidity. Relocating Your Printer Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. To avoid damage to your printer, we advise you to follow the next instructions very carefully.
Repacking the Printer Attention If you need to relocate or ship your printer after it’s been installed, follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. Attention KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
What’s Involved? Repacking your printer for shipment involves the following steps. Each is described in more detail in the following sections. Obtain Proper Packaging: English Original packaging or replacement packaging (magicolor 2300 Series Replacement Packaging Kit 2600723-200) page 165 Repacking kit (magicolor 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the interface cables. page 166 B.
B. Remove the Media and the Tray 1 Media Support 2 Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95° F/35° C), and dust. English 1 Lift the media support from the three holes in Tray 1 and remove the media support. C. Remove the Options (if Attached) Duplex Option 1 2 If you don’t have a duplex option installed, skip to the next section.
Unhook the support wire. Close the right-side door. English 3 4 5 6 7 8 Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer. Install the original right-side cover that came with the printer with two screws. Repack the duplex option in its original shipping carton for storage or shipment.
Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer. English 2 3 4 Slide the tray back into the printer. With the help of another person, lift the printer by its carrying grips, and place it on a flat surface. WARNING! Your printer weighs approximately 62 lbs (28 kg). Be sure to have help when lifting and moving it. 5 Repack the lower feeder unit in its original shipping carton for storage or shipment.
D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations 1 English 2 3 4 5 6 Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer).
Grasp the release lever on the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm). English 2 Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum.
F. Remove the Transfer Belt With the front door open and transfer belt release lever at its top (11 o’clock) position, loosen the two thumbscrews. English 1 2 3 4 172 Grasp the transfer belt and pull it straight out and then lift it up. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (magicolor 2300 Series Repacking Kit 2600733-100). Replace the packaging and tape, then close the front door.
G. Repack the Printer for Shipment Use your own original packaging or order magicolor 2300 Series Replacement Packaging Kit 2600723-200. Replace the tape and packaging.
2 3 English 4 5 Place the lower cushions into the shipping carton. Place the printer’s plastic bag over the printer. Pack the printer for shipment as shown. If you’re also shipping the power cord and any manuals with the printer, place them in the shipping carton. 6 7 Don’t ship these items if you’re returning the printer for service. Securely tape the top flaps of the shipping carton closed. Ship the printer.
3 Place the OPC drum and transfer belt unit (in their protective bags) in the appropriate position in the box supplied in the repacking kit. If you return the printer for service in the Americas, be sure to also write the RMA (Return Merchandise Authorization) number you received from your customer support representative on the outside of the box before shipping the consumables. English 2 Securely tape the top flaps of the box closed.
Reinstalling a Transfer Belt Unit With the front door open, remove the transfer belt unit from its protective bag and reinsert it. English 1 2 3 4 176 Tighten the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7 o’clock) position. Close the front door.
English Technical Specifications
Requirements Space Requirements English The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Allow enough space around the printer to provide adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface. Top View 5.9" (150 mm) 19.7" (500 mm) 27.6" (700 mm) 11.
English 23.2" (590 mm) 16.7" (424 mm) Front View 13.4" (340 mm) 27.8" (705 mm) 21.5" (546 mm) 28.0" (712 mm) Printer with Accessories Front View 14.1" (357 mm) 27.8" (705 mm) If you have added optional media feed unit, the printer’s height will increase by approximately 5 inches (125.5 mm).
Location Requirements On a surface capable of supporting the printer, accessories, English consumables, and media. Component Weight Printer 55 lbs (25 kg) Consumables (such as toner cartridge, OPC drum cartridge) 6.2 lbs (2.8 kg) (total) Media 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m2) paper Lower feed unit (with Tray 2) 11.2 lbs (5.1 kg) Duplex unit 3.97 lbs (1.8 kg) With these characteristics... On a hard, flat, stable, level (±1° or less slant at any point around the machine).
WARNING! Obstructing the ventilation grilles could present a fire hazard. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality. If this occurs, allow the printer to adapt to the environment for about one hour before use. If using a humidifier or water vaporizer in the room with the printer, use only purified or distilled water.
Power Requirements WARNING! English Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100V, 11 A at 120 V, or 7 A at 220-240 V. Your printer requires a properly grounded AC outlet. The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire.
ENERGY STAR Compliance Interface Panel English The magicolor 2350 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a userconfigurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser unit turns off). When a print job is received, the printer returns to normal power.
Engine and Controller Specifications Engine English Engine KONICA MINOLTA NC-L6001 Duty cycle Simplex letter/A4 pages per month 1,000 average prints and up to 35,000 maximum prints per month* Notes The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer. Print Speed—Simplex The following table defines the maximum print speed in Pages Per Minute (ppm).
General Printer type Desktop, non-impact, color printer Print method Scanner: Semiconductor laser with rotating mirror Process: Cyan, magenta, yellow, and black toner image transfer to print media Fuser: Heated rollers Resolution High: 9600 x 600 dpi class (PostScript) or Enhanced: 1200 x 1200 dpi (PCL) Standard: 600 x 600 dpi Draft: 600 x 600 dpi monochrome Toner Type: Dry, single component Packaging: User-replaceable toner cartridges Warm-up time Maximum: 100 V/120 V/220 to 240 V: 180 secon
Fonts 137 PostScript fonts (plus 115 of the same fonts re-encoded for use in Central Europe and 3 re-encoded for ISOLatin1) (plus 1 Hebrew and 1 Arabic) English 90 PCL fonts (80 scalable and 10 bitmap) Standard interfaces Ethernet—10BaseT/100BaseTX Parallel—Centronics/IEEE 1284 bidirectional USB—USB (version 1.
Electrical Voltage and frequency US: 120 volts ±10% at 50/60 Hz ±3 Hz International: 220–240 volts ±10% at 50 Hz ±3 Hz Phase Single Power consumption Mode Average Black monochrome printing 600 W or less 1100 W or less Color printing Standby Power saver 450 W or less 250 W or less 30 W or less Certification Maximum ENERGY STAR compliant Current Mode Maximum Operation (120 V) Operation (220–240 V) 11.0A 7.
Environmental Acoustic noise Printing: Less than 54 dB (A) data Standby: Less than 39 dB (A) English Noise Maschinenlärminformationsverordnung 3. FSGV, Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt Germany 70 dB (A) oder weniger gemäß EN 27779.
Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part 1920.1200 Physical Dimensions Weight Main Body Main Body with Lower Feeder Unit Main Body with Lower Feeder Unit and Duplex Option W: 14.02 in. (356 mm) W: 14.17 in. (360 mm) W: 15.98 in. (406 mm) H: 15.43 in. (392 mm) H: 20.20 in. (513 mm) H: 20.20 in. (513 mm) D: 19.69 in. (500 mm) D: 19.69 in. (500 mm) D: 19.69 in. (500 mm) Main Body (including consumables, excluding media) 62.
Consumable Life Expectancies English The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, page size, content of material printed, and page coverage (usually 5% coverage of letter/A4-size media). The actual life expectancy will vary (or be reduced) depending on these and other printing variables, including continuous (optimal consumable life) or intermittent (for example, one-page jobs) printing, ambient temperature, and humidity.
Consumable This item needs replacing after... OPC Drum Cartridge Up to 45,000 continuous monochrome or 11,250 continuous four-color pages, or 10,000 intermittent (one-page jobs) monochrome or 7,500 intermittent color pages. Toner Cartridge Standard capacity: Approximately 1,500 single-sided pages per cartridge—yellow, magenta, cyan at 5% coverage of each color. High capacity: Approximately 4,500 single-sided pages per cartridge—black, yellow, magenta, cyan at 5% coverage of each color.
Regulatory Compliance English CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Safety Information English Toner Do not throw the toner cartridge or toner into an open flame. The hot toner may scatter and cause burns or other damage. CAUTION: Keep out of reach of children. Replaceable Battery Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Laser Safety This printer is a page printer which operates by means of a laser.
Internal Laser Radiation Maximum Average Radiant Power: 4.68 µW at the surface of the OPC drum The internal components of the print head unit are NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances. Print head unit Laser aperture Laser Caution For United States Users—CDRH Regulations This printer is certified as a Class I laser product under the Regulation Performance Standard according to the Food, Drug, and Cosmetic Act of 1990.
International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer. Minimum: 0.75 mm2 Minimum: H05 VV - F English The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 60320 connector. International Notices—Voltage Attention Norwegian users: This equipment is designed to operate within an IT power system where the line-to-line voltage does not exceed 240 V.
carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the next section before using this device. It contains important information related to user safety and preventing equipment problems. English Make sure you observe all of the precautions listed in this manual. Note that some parts of the contents of this section may not correspond with the purchased product.
English • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product. Some products have a high-voltage part or a laser beam source inside that could cause an electrical shock or blindness. • Only use the power cord supplied in the package. Failure to use this cord could result in a fire or electrical shock.
The inside of this product has areas subject to high temperature, which may cause burns. When checking the inside of the unit for malfunctions such as a paper misfeed, do not touch the locations (around the fuser unit, etc.) which are indicated by a “Caution! High Temperature!” warning label. Do not place any objects around the power plug as the power plug may be difficult to pull out when an emergency occurs.
Working Safely with Your Laser Printer WARNING! English Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. Power Supply/Cord/Plug Do This... Make sure that the power supply to the unit has the correct voltage. Otherwise the result could be a fire or an electric shock.
Printer Body Do This... Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. If the machine becomes unusually hot, or if you notice smoke or an unusual odor coming from the machine, switch it off immediately and remove the power cord from the socket. DO NOT...
English Index A Accessories DIMMs 149 Duplex option 153 Hard disk 160 Specifications 148 Tray 2 and Lower Feeder Unit 156 AIDC 84, 130, 134, 139 Antistatic protection 149 Auto-Image Density Control See AIDC C Calibration Color 84 Cancel key 45 Cleaning the printer 102 Color Calibration 84 Color profiles 73 Color rendering dictionaries 72 ICC profiles 73 K-Preserve 75 Matching 72 Troubleshooting 75 Configuration Checking 152 Configuration page 112 Using Control Panel 44 Using PageScope Light 44 Using pri
Control panel 44 Language 46 Menus 46 Controller 184 Specifications 185 Custom-size media 35 English D DIMMs 149 Document security 41 Drivers 8 Installing for Macintosh 13 Installing for Windows 12 Macintosh 60 Windows 60 Windows Me &98 64 Windows NT 62 Windows XP/2000 60 Dual In-Line Memory Modules See DIMMs Duplexing Autoduplex 37 Duplex option 153 Installing duplex option 153 Manual duplexing 36 E Electrostatic discharge 149 Energy Star 183 Engine 184 Envelopes 23 Environmental requirements 188 Error
O OPC drum Installing 95 Replacing 93 OPC drum cartridge 171 P Page margins 29 PageScope 10 PageScope Light 60 Paper Clearing jams 116 Jams 125 Loading 30 Margins 28 Path 114 Preventing jams 113, 123 Storage 39 Type 23 Parallel interface 181 Path, media 114 PCL Index Drivers 8 Physical specifications 189 PostScript Drivers 8 Printer definitions 8 Power Saving 183 Power requirements 182 Energy Star, compliance 183 Specifications 182 Preventing paper jams 113 Print quality All black sheet 133 Black printin
English Controller 184, 185 CPU 185 Emulations 185 Engine 184 Environmental 188 Ethernet 186 Flash ROM 186 Fonts 186 Input sources 185 Interfaces 186 Memory 186 Output 185 Parallel 186 Physical 189 Power 182 Print method 185 Regulatory 192 Resolution 185 System software 186 Temperature 188 Toner 185 Toner cartridges 190 USB 186 Warm-up time 185 Static electricity discharge 149 Status Display Environment 80 Using 80 using 80 Status Monitor 80 Storing the Printer 164 System software Specifications 186 Media
