magicolor 2350 User’s Guide ® 1800683-001B EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Thank You Thank you for purchasing a magicolor 2350 printer. You have made an excellent choice. Your magicolor 2350 is specially designed for optimal performance in Windows, Macintosh, UNIX, and other environments. Trademarks The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, Crown, CrownNet, and magicolor. Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners.
Contents 1 Software Installation ........................................................................................
Plain Paper 25 Envelopes 25 Labels 26 Letterhead and Memo Media 28 Postcards 28 Thick Stock 29 Transparencies 29 What Is the guaranteed imageable (printable) area? 30 Page Margins 31 Image Alignment 32 Loading Media 32 Tray 1 (Multipurpose Tray) 33 Tray 2 (Optional Lower Feeder Unit Media Tray) 35 Using Custom-Size Media 37 Duplexing 38 Output Tray 41 Media Storage 41 Accessing Other Printer Features 42 Print Resolution 42 Form Printing 42 Proof-then-Print Printing 42 Additional Assistance 43 3 Working wit
Using the Tabs 66 Using PostScript Drivers in Windows Me/98/95 68 Displaying the Tabs 68 Using the Tabs 69 Using Macintosh PPDs 71 Displaying the Printer Options 71 5 Working with Color ........................................................................................
Exterior 104 Interior 105 Media Rollers 105 9 Troubleshooting ...........................................................................................
What’s Involved? 166 A. Turn off the Printer 166 B. Remove the Media and Media Support 167 C. Remove the Options 167 D. Remove the Waste Toner Bottle 170 E. Remove the OPC Drum Cartridge 170 F. Remove the Transfer Belt 172 G. Repack the Printer for Shipment 173 H. Repack the OPC Drum and Transfer Belt Unit for Shipment Reinstalling the Printer 175 Reinstalling a Transfer Belt Unit 176 174 A Technical Specifications .............................................................................
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Software Installation 1 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Software Utilities CD-ROM If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM. Put the CD-ROM in your computer’s CD-ROM drive and the MINOLTA-QMS AutoInstaller begins the installation process.
Drivers PCL5e Drivers Windows XP Use/Benefit PCL5e allows limited access to features on the printer. Windows 2000 Windows Me/98 Windows NT4 Installation Instructions Readme on the Software Utilities CD-ROM. You cannot install a PCL5e driver for Windows 9x or Windows NT4 without a Windows CD-ROM. This CD-ROM is required so you can supply the following files when prompted: For PCL5 9x—ICONLIB.DDL, UNIDRV.DLL, and UNIDRV.HLP For PC5 NT4—RASDD.DLL, RASDDUI.DLL, and RASDDUI.HLP.
Utilities Utilities Use/Benefit Status Monitor This Windows utility provides information on the status of print jobs for and alerts you if the printer is not Windows functioning correctly. It works with printers connected via TCP/IP or USB. This Windows utility provides an efficient Crown Print method for transporting print jobs Monitor+ for directly to a MINOLTA-QMS printer via Windows the TCP/IP protocol.
Utilities Use/Benefit Installation Instructions PageScope Net This utility, designed with administrators Readme on the Software Utilities Care in mind, is a powerful tool allowing CD-ROM; magicolor centralized management of network printers. It is available for Windows and 2350 Reference Guide on the Documentation UNIX platforms. Refer to the CD-ROM PageScope Net Care chapter in the Reference Guide or PageScope Net Care Administrator’s Manual, both in PDF format on the Documentation CD-ROM.
Installing Printer Drivers and Utilities, Windows Environments—Auto-loading Installation 1 Insert the Software Utilities CD-ROM in your CD-ROM drive. 2 3 4 12 If the CD-ROM does not start automatically, double-click setup.exe in the root directory. In the first window, click Printer Setup. Choose the method by which the PC and printer are connected. Follow the instructions on the screen.
5 On the Printer Options screen, use the check boxes to print a test page, make the new printer your default, set printer properties and printing preferences, or update printer firmware (also called printer system software). 6 Be sure to check the Update Printer Firmware box. It’s very important to update the printer firmware the first time you install the printer. On the last screen, choose Finish.
Installing Printer Drivers and Utilities, Windows Environments—Manual Installation Manual installation instructions are included in the magicolor 2350 Reference Guide. Refer to Section 2, “Installing Printer Software, Drivers, and PPDs” for complete instructions. Arabic and Hebrew versions of the drivers and utilities must be installed manually.
Macintosh OS 8/9—PPDs and Utilities Installation OS 8/9 Step 1. Software Installation a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM drive. If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop. b Double-click the Install icon. c Follow the instructions on the screen to install the magicolor 2350 PPD and utilities. d After the PPD and utilities installation is complete, choose Quit.
EtherTalk Connection a You can connect via Ethernet in either of two ways: Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer’s Ethernet port. Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s Ethernet port. b Open the Chooser and select LaserWriter. c When your printer boots up, it finds a default zone.
Macintosh OS X—PPDs and Utilities Installation OS X Step 1. Software Installation—Automatic a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM drive. If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop. b Double-click the install icon. The installer uses the path Hard Disk Name/ Library/Printers/ PPDs/ Contents/Resources/ for PPDs and the path: Hard Disk Name/Library/Fonts/ for fonts.
b Locate and double-click the Print Center utility to open it. c In the Printer List window, choose Add Printer. d In the resulting window, select from USB, AppleTalk, or LPR to match your printer connection. USB—The magicolor 2350 appears in the window. AppleTalk (for Ethernet connection)—Select the zone and scroll through printer choices. The magicolor 2350 appears in the choice list. LPR—Enter the IP Address. If the “Use Default Queue on Server” box is checked, click it to unselect it.
UNIX, NetWare, and NDPS For UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the magicolor 2350 Reference Guide on the Documentation CD-ROM. Section 2 of the Reference Guide, “Installing Printer Software, Drivers, & PPDs,” includes basic information about these interfaces as well as instruction for installation. For information about connecting using earlier versions of NetWare, check the Answer Base at www.minolta-qms.com.
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Using Media 2 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Introduction This chapter provides information on handling, selecting, loading, and storing media. Getting Started What types and sizes of media can I load? page 23 What Is the guaranteed imageable (printable) area? page 30 Other Information How do I load media? page 32 How do I use custom-size media? page 37 How do I duplex? page 38 How do I store media? page 41 Where can I order MINOLTA-QMS-approved media or get more page 43 information? All media is fed short edge first, face up.
Media Specifications What types and sizes of media can I load? Media Media Size Inches Tray* Duplex Mode A4 8.2 x 11.7 210.0 x 297.0 A5 5.9 x 8.3 148.0 x 210.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No Custom, Minimum 3.6 x 8.3 92.0 x 210.0 1 No Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 Yes** Executive 7.25 x 10.5 184.0 x 267.0 1 No Folio 8.3 x 13.0 210.0 x 330.0 1 Yes Foolscap 8.0 x 13.0 203.2 x 330.2 1 Yes 1 or 2 Yes 1 No Government Letter 8.0 x 10.5 203.0 x 267.
Media Types Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check www.minolta-qms.com for a list of currently approved media. General Considerations about Media For best results, use media that is Suitable for plain-paper laser printers, such as standard or recycled office paper Stored on a flat, level surface in its original wrapper Attention Do not use the media types listed below.
Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Heat sensitive or cannot withstand the fusing temperature (356° F/180° C) Irregularly shaped (not rectangular or not cut at right angles) Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons Acidic Any other media that is not approved Plain Paper 200 sheets of 22 lb bond (80 g/m2) paper; Tray 1 (multipurpose capacity for other weights varies accordingly.
Type Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com.
Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Check your application documentation for other information on printing labels. Capacity Tray 1 Up to 50 label sheets, depending on their thickness Not supported Tray 2 Face up Use only labels recommended for laser printers. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Letterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Capacity Tray 1 Tray 2 Up to 200 sheets, depending on their size and thickness Up to 500 sheets of 22 lb bond (80 g/m2) paper (letter/A4 only) Orientation Type Face up Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com.
Warped If the postcard is warped, press on the warped area before putting the card in Tray 1. Preprinted or multicolored (may result in media jams) Thick Stock Test all thick stock to ensure acceptable performance and to ensure that the image does not shift. Capacity Tray 1 Up to 50 thick stock sheets, depending on their thickness Not supported Tray 2 Face up Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com.
Keep the media path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 7, “Maintaining the Printer.” Remove transparencies as soon as possible from the output tray to avoid static buildup. You can print continuously with transparencies. However, this could affect the way media feeds, depending on the media quality, static buildup, and printing environment.
The guaranteed imageable (printable) area on all media sizes is up to about 0.157" (4 mm) from the edges of the media. a a a Printable Area a a = 0.157" (4 mm) Color printing on legal-size media (8.5 x 14 inches; 215.9 x 355.6 mm) may appear faded along the last edge to go through the printer. This faded area may affect 0.39" (10 mm) in addition to the 0.157” (4 mm) nonimageable area. The fading occurs in four-color printing and single-color printing with cyan, magenta, or yellow toner.
Image Alignment If for any reason you need to change the image alignment, you can do so by adjusting the margins or page size through your application, Loading Media How do I load media? If you are using paper, remove the top and bottom sheets from the ream. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies.
For optimum printing results, it’s important to specify the type and size of media that’s loaded in the multipurpose tray. You can set it at the printer control panel using the Paper / Input Tray / Tray1 menu, through the printer driver, or through PageScope Light. Changing the media type through PageScope Light or at the printer control panel affects all print jobs. Changing the media type in the driver affects only your print jobs.
4 A fill limit mark is provided on the inside of the media guides on the Tray 1. Tray 1 holds 200 sheets of 22 lb bond (80 g/m²) paper. Slide the media guides up against the edge of the media. Attention Always adjust the media guides after inserting the media. A guide that is not properly adjusted can cause poor print quality, media jams, or printer damage. 5 6 7 Set the media size and type at the control panel or in PageScope Light.
2 3 4 Place the envelopes on a flat surface, and flatten them by pressing down the corners. Correct any bent corners, and then tap the envelopes on a flat surface to align them. Place the envelope stack into Tray 1 with the flap-side underneath. If the flap is on the short end of the envelope, insert it into the printer first. Print a single envelope to check the orientation before printing multiple copies. 5 Adjust the media guides to the width of the envelopes.
2 3 Push the media pressure plate down to lock it in position. Load the paper face-up, short edge toward the right of the tray. Often, an arrow on the media package label indicates the printing-side of the media. Do not overfill the tray. A fill limit mark is provided on the inside of the tray. Tray 2 holds 500 sheets of 22 lb bond (80 g/m²) paper. Make sure that the paper fits easily between the guides and the paper corners are under the left and right media-separating tabs and are not bent.
4 Slide the tray back into the printer. 5 6 7 If you have removed the tray from the printer, tilt the tray slightly to align it with the rails in the printer. Using the printer’s control panel or PageScope Light, set the media size for letter or A4, whichever matches your Tray 2. In the printer driver, set the media mode to Plain Paper. Then print the job.
Printer Driver On the Paper tab’s Paper Size drop-down list, choose Custom. A Configure button appears at the right of the drop-down list. Choose Configure and enter the length and width of your media in the dialog box. 1 2 3 Set the option for Tray 1 Media Size to Custom, using either the printer’s control panel or PageScope Light. Set the Custom Size Width and Length to match the size of the media in Tray 1. This option can also be set using either the printer’s control panel or PageScope Light.
Windows 1 2 3 4 In the printer driver (on the Paper tab, Layout tab, or Page Setup tab, depending on your operating system) select Simplex or choose No or None in the duplex option, then double-click OK. In the application’s print dialog box, select All. Select and print the Odd-Numbered Pages. Remove the media, flip it over blank face-side up and top of page toward printer, and select and print the Even-Numbered Pages.
The Optional Duplexer appears in the Installed Options box and duplex printing options are available in the printer driver and in your application’s print dialog box. Macintosh—You can configure the duplex option when you first set up your printer, or you can add it later to your desktop printer configuration: 1 2 3 4 5 Select your desktop printer. From the Printing menu, select Change Setup... Select the Optional Duplexer from the Change drop-down list. Select Installed from the To drop-down list.
2 Set the driver for the duplex layout you prefer. Long Edge creates a document that flips horizontally as in a loose-leaf notebook; Short Edge creates a document that flips vertically, as on a clipboard. Simplex prints only on the front face of the page. 3 Click OK. Output Tray All media is output face-down to the output tray on top of the printer. The output tray has a capacity of 200 sheets of 22 lb (80 g/m2) bond paper.
Accessing Other Printer Features You can set print resolution, form printing, and proof-then-print options in two ways: Through the MINOLTA-QMS printer driver or through application, which sets the features for the specific job you are sending. Through the printer control panel or PageScope Light, which sets the features for all subsequent jobs, until you change the settings.
You can print one copy of a multicopy job and check it before printing the rest of the copies. You can print multiple copies of a job and then store the job in the printer in case further copies are needed. You can assign a PIN number to a secure job so that it will not print until you key in the PIN number at the printer’s control panel. You can store a print job on the printer’s hard disk and allow it to be printed later with or without a PIN number.
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Working with the Printer 3 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
About the Control Panel This chapter explains how to control printer features when you are standing at the printer, by using the printer’s control panel. In addition, many printer features can be managed using PageScope Light, a web-based utility that is embedded in your printer. For information on PageScope Light, see the magicolor 2350 Reference Guide, in PDF format on the Documentation CD-ROM that came with your printer.
No.
Printer Menu Overview Menu Overview Your printer has a comprehensive but easy-to-use menu system that allows you to change settings so they meet your print job’s requirements. All routine printing tasks can be handled at the printer control panel through the printer’s configuration menu. The printer can also be configured through PageScope, PageScope Light, SNMP, and PJL. Complete information on the printer’s configuration menu is included in the magicolor 2350 Reference Guide on the Documentation CD-ROM.
Press Key Or (Until) Display Reads MENUS SYSTEM DEFAULT SYSTEM DEFAULT LANGUAGE LANGUAGE *ENGLISH Or Menu Press the Right or Left key until the appropriate language is displayed. *LANGUAGE IS SELECTED Press the Up arrow twice to return to MAGICOLOR 2350 IDLE In the menu maps below, defaults are bolded.
Print Menu PRINT MENU MENU MAP CONFIGURATION STATISTICS FONT LIST DEMO POSTSCRIPT DIRECTORY LIST PCL The Print Menu allows you to print information about the printer. For example, if you select Menu Map and then select Yes, the printer prints an overview of the entire menu structure. If you select Font List, then either PostScript or PCL, and then Yes, the printer prints a list of installed fonts with a sample of each. Each special page has Yes and No options in the menu.
Paper Menu/Input Tray/Map Submenu MAP LOGICAL TRAY 0 PHYSICAL TRAY 1 LOGICAL TRAY 1 LOGICAL TRAY 2 LOGICAL TRAY 3 LOGICAL TRAY 4 LOGICAL TRAY 5 LOGICAL TRAY 6 LOGICAL TRAY 7 LOGICAL TRAY 8 LOGICAL TRAY 9 PHYSICAL TRAY 2 The Map submenu allows you to specify the order in which input trays are used. See the Reference Guide for more information about logical trays.
Quality Menu/Toner Action Submenu QUALITY MENU TONER ACTION LOW TONER STOP OUT CONTINUE STOP CONTINUE The Toner Action submenu lets you choose whether the printer will stop or continue when any of the four toner cartridges is low or out of toner. Quality Menu/AIDC Submenu QUALITY MENU AIDC CALIBRATION ON DENSITY CONTROL OFF BLACK CYAN REQUEST AIDC YELLOW MAGENTA The Quality/AIDC submenu allows you to adjust the color calibration and density.
Interface Menu INTERFACE MENU ETHERNET USB PARALLEL The Interface Menu allows you to configure the printer’s interfaces. Each of the Interface submenus is shown below. Interface Menu/Ethernet Submenus Ethernet TCP/IP Submenu INTERFACE MENU ETHERNET TCPIP ENABLE AUTO IP YES NO DHCP YES IP ADDRESS DEFAULT ROUTER NO SUBNET MASK BOOTP NO ENABLE HTTP YES YES NO Ethernet IPX/SPX Submenu INTERFACE MENU ETHERNET IPX/SPX FRAME TYPE AUTO 802.2 802.
Ethernet Ethertalk Submenu INTERFACE MENU ETHERNET ETHERTALK NAME NAME2 NETZONE NETZONE2 Interface Menu/USB Submenu INTERFACE MENU USB ENABLE YES JOB TIMEOUT NO Interface Menu/Parallel Submenu INTERFACE MENU PARALLEL ENABLE YES 54 JOB TIMEOUT NO Printer Menu Overview EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
System Default Menu SYSTEM DEFAULT LANGUAGE EMULATION SYSSTART STARTUP OPTIONS COLOR SEPARATION DATE & TIME START PAGE OPTIMIZE PDL OPTIMIZE MEDIA ENERGY SAVER AUTOCONTINUE SECURITY CAPTURE PRT JOB FORMAT RESTORE/ SAVE ENERGY SAVER MGT RESTORE FACTORY SAVE CUSTOM RESTORECUSTOM The System Default menu allows you to control the way in which the printer responds to various situations.
System Default/Emulation Submenu SYSTEM DEFAULT EMULATION DEFAULT AUTOMATIC AUTO DEFAULT POSTSCRIPT PCL POSTSCRIPT PCL LINE PRINTER POSTSCRIPT PCL PCL XL LINE PRINTER LINE PRINTER HEXDUMP PDF The Emulation submenu lets you set the appropriate emulation for the print job you are sending. You can use the Optimize option to reallocate memory for Postscript, PCL, or PDF jobs. If you use this option, you may be prompted to reboot the printer.
SYSTEM DEFAULT EMULATION LINE PRINTER FONT FONT SIZE LAYOUT FONT NAME SPACING MARGINS TABS ASCII ORIENTATION LEFT EBCDIC LINE NUMBERING LINES PER PAGE CRISCRLFISLF PORTRAIT AUTOWRAP MAP LINE TERMINATION CRISCRLFLFISLF CRISCRLFISCRLF CRISCRLFLFISCRLF LANDSCAPE RIGHT TOP BOTTOM System Default/Startup Options Submenu SYSTEM DEFAULT STARTUP OPTIONS SYSSTART START PAGE OPTIMIZE PDL FOR PS FOR PCL OPTIMIZE MEDIA FOR PDF FOR LETTER/A4 FOR LEGAL The Optimize Media option optimiz
System Default/Energy Saver Submenu SYSTEM DEFAULT ENERGY SAVER 1 MINUTE 15 MINUTES 30 MINUTES 1 HOUR 2 HOURS 3 HOURS The Energy Saver submenu allows you to set the time lapse between the end of a print job and the time the printer returns to Energy Saver status. Energy Saver mode saves energy because the printer’s heating unit turns off. The printer may take up to 215 seconds to warm up before it is ready to print again.
System Default/Format Submenu SYSTEM DEFAULT FORMAT FORMAT FLASH YES NO FORMAT DISK YES NO The format submenu allows you to reformat the printer’s flash memory or internal hard disk, if one is installed. The Disk portion of the menu is visible only if an optional hard disk is installed. System Default/Energy Saver Management Submenu SYSTEM DEFAULT ENERGY SAVER MGT ON OFF The Energy Saver Management submenu is available only on 110V printers.
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Working with the Printer Driver 4 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
About Printer Drivers The last chapter explained how to control printer features when you are standing at the printer by using the printer’s control panel. This chapter explains ways to control the same features without leaving your computer by using printer drivers. On Windows PCs, you can access the driver in the Start/Settings/Printers path and use a series of tabs in the driver to control printer features. The General and Details tabs are set automatically by your PC’s operating system.
3 From the File menu choose Properties. The following dialog box appears. MINOLTA-QMS magicolor 2350 DL Printing Preferences Using the Tabs General printer controls are located on tabs of the main printer driver dialog box. The general printer controls let you check the status of consumables and set access to optional features, including the lower feeder tray, the duplex option, and the internal hard disk. There are two ways to access the specialized print setting tabs: Through your application.
Layout Tab This tab allows you to: Set the orientation for a print job Set the page order Set the number of pages per sheet Choose Simplex or Duplex printing By clicking the Advanced button, you have access to controls for setting: Media size Number of copies Graphic preferences including color management, scaling, and font substitution Advanced printing features PostScript options Features such as resolution enhancement, header and trailer pages, and input tray use Paper/Quality T
Overlay Tab This tab allows you to: Place an overlay on any page or pages, allowing you to reproduce forms, stationery, and similar repetitive page layouts Place a watermark on any page or pages Access the MQI Download Manager Using PostScript Drivers in Windows NT Displaying the Tabs 1 2 3 From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the Minolta-QMS magicolor 2350 printer icon. Choose Properties. The following dialog box appears.
Using the Tabs General printer controls are located in tabs of the main printer driver dialog box. The general printer controls let you check the status of consumables and set access to optional features including the lower feeder tray, the duplex option, and the internal hard drive. There are two ways to access the specialized print setting tabs: Through your application. This selects printer settings for the specific job you are sending. Choose Print and then choose Properties.
Page Setup Tab This tab allows you to: Set the media size Select the media source Set the orientation for a print job Set the number of copies Select black-and-white or color printing Advanced Tab This tab give you an alternate access to all the choices available on the Page Setup Tab.
Using PostScript Drivers in Windows Me/98 Displaying the Tabs 1 2 3 From the Start menu, choose Settings and then Printers to display the Printers directory. Click the MINOLTA-QMS magicolor 2350 printer icon. To display the printer driver settings, from the File menu choose Properties, then choose the Details tab.
4 Choose the Setup button. The following dialog box appears. Using the Tabs General printer controls are located in tabs of the main printer driver dialog box. The general printer controls let you check the status of consumables and set access to optional features including the lower feeder tray, the duplex option, and the internal hard drive. There are two ways to access the specialized print setting tabs: Through your application. This selects printer settings for the specific job you are sending.
Layout Tab This tab allows you to: Set the orientation for a print job Set duplex options, if the optional duplexer is installed Specify the number of pages per sheet Paper Tab This tab allows you to: Select an original document size Set up custom paper sizes Select the type of media By clicking the Advanced button, select a different paper source for the first page, header and trailer pages Features Tab This tab allows you to: Select print resolution Set color control
Fonts Tab This tab allows you to: Set handling options for TrueType fonts Set font substitution standards Access the MQI Download Manager Consumables Tab This tab allows you to: Monitor the status of consumables Refresh the consumable status display Link to the Internet-based PageScope Light utility for your printer Contact www.q-shop.
3 Set your configuration choices by accessing the dialog boxes from the drop-down list that starts with General. The dialog boxes are different in different applications. Most printer features are controlled by the Apple LaserWriter driver or configured within the application you are using.
Working with Color 5 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
About Color Printing This chapter introduces the color features available on your printer, including printer resolutions, Automatic Image Density Control (AIDC), and color matching. In addition, it includes a brief troubleshooting section to help you deal with any color problems that might arise. Color printing is based on the principles of subtractive colors, using pigment to absorb light and reflect the appropriate colors back to the viewer’s eye.
High or Enhanced are the best choices for print jobs with color graphics. Pages take slightly longer to print, but produce the best graphics. – High. The PostScript High resolution provides 600 x 600 dpi printing with contone imaging. Contone uses increased bit depth to produce clear images. Pantone tables, which are included on the Software Utilities CD-ROM, can help with color matching at this resolution. – Enhanced. The PCL Enhanced resolution prints with 1200 x 1200 dpi.
Color Matching Your printer’s color management system is adjusted for best results with the most commonly used application software, including the Microsoft Office products. If you are using these common applications, you may never need to adjust the color matching on your printer. If you do need to make adjustments, however, the printer offers you a wide variety of color matching options. Color controls are located in the Features tab of the printer driver and are also accessible through PageScope Light.
colors are not changed, and out-of-gamut colors are mapped to the closest in-gamut color. Color Profiles Color profiles use the International Color Consortium (ICC) standards to translate monitor colors into printer colors. Color profiles are more flexible than color rendering dictionaries, so you can make the closest color matches for your particular job, but they may require more skill to manipulate so that you get the results you want.
your magicolor 2350 printer create colors like those produced on a different printer or a printing press. The simulation choices are: SWOP — SWOP, an acronym for Specifications for Web Offset Printing, simulates colors for offset presses. Eurocolor — This profile simulates Fogra Positive Coated measurement data. Commercial — This profile simulates a commercial press. DIC — This profile simulates Japanese DIC Ink. Toyo — This profile simulates Japanese Toyo Ink.
You can select this option in the printer driver by choosing the Features tab, clicking the Color Options or Advanced Color Options button (depending on your operating system), and checking the K-Preserve box. RGB Gray Treatment This option, available through the printer driver and PageScope Light, offers three options for gray/black printing. Black Only, which prints 100% black with black toner only.
3 4 Registration Page. Found in the Quality menu, the Registration page prints color test patterns so you can see whether colors are registered, or lined up, properly. The Registration page always prints at 600 x 600 dpi resolution. Test Pages. Also found in the Quality menu, the test pages let you check the overall toner coverage for each toner color or for grayscale printing. 5 8 80 Test Page 2 is for checking grayscale. If graphics don’t match monitor colors, turn Vivid on.
color configuration options regulate the amount of toner that goes on the page, making sure that the total amount is within the range that the printer can fuse to the media. 9 SWOP CMYK. This sophisticated setting is used by graphic artists to make sure the colors in their proofs match those that will be created by an offset press. 10 If you are trying to simulate a SWOP device or the color data in your file is specified in SWOP CMYK, make sure the simulation profile is set to SWOP.
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Working with the Status Monitor 6 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Introduction The Status Monitor shows information about the current status of the printer. If you used the CD-ROM Installer to install the printer driver, the Status Monitor was also installed, and the Status Monitor’s icon appears in your toolbar. If you installed your printer by using Add Printer, rather than the CD-ROM, Status Monitor was not installed, and the icon does not appear. You can, however, install the Status Monitor manually.
Closing the Status Monitor When you have completed the actions necessary to correct the printer problem, the icon turns green again. Select Close from the Status or Consumable menu. The Status Monitor window closes, but the Status Monitor continues to operate in the background.
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Replacing Consumables 7 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Consumable Life Expectancies The stated life expectancy of each consumable is based on printing with specific media type, number of color planes, page size, and page coverage (normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. The following messages indicate that a consumable needs to be replaced. Item/Message This item needs replacing after...
This 305-second calibration cycle automatically occurs after the installation of a new toner cartridge or OPC drum. If you open the door before the message window reads MAGICOLOR 2350/IDLE, the printer stops and repeats the calibration cycle.
Replacing Consumables Attention Failure to follow instructions as outlined in this manual could result in voiding your warranty. Refilled Toner Cartridges Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty.
In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use. Level during storage.
3 Open the printer’s front door. When you open the door, the message window displays: FRONT DOOR OPEN. 4 5 Insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (152 mm). Support the middle of the cartridge with your left hand, and then pull out the cartridge. WARNING! Contact toner_recycle@minolta-qms.
7 Remove the protective yellow cover clearly marked Remove. 8 9 10 Each toner cartridge has a colored end that corresponds to a colored label inside the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.
Press Key (Until) Display Reads MAGICOLOR 2350 PRINT MENU MAGICOLOR 2350 QUALITY MENU QUALITY MENU TONER TONER REPLACE REPLACE BLACK REPLACE YELLOW YELLOW STANDARD YELLOW HIGH CAPACITY Use the right and left arrow keys to select Standard or High Capacity, whichever matches your cartridge. Once the appropriate size is displayed, press The printer displays OPEN DOOR AND REMOVE CARTRIDGE. You can hear the cartridge carousel rotating inside the printer. Wait for the sound to stop before opening the door.
Replacing All the Toner Cartridges at Once At some time, such as a warranty claim, you may need to replace all the toner cartridges at the same time. Here are the steps to follow. 1 In the Quality/Toner submenu, select Replace All. The carousel rotates. 2 The control panel display asks you whether you are installing a standard or high-capacity toner cartridge. Press the right arrow and then Select for high-capacity or press the left arrow and then Select for standard-capacity.
Removing the Used Waste Toner Bottle 1 2 Open the printer’s front door. Grasp the handle of the waste toner bottle. Lift the waste toner bottle up and carefully remove it. Keep the waste toner bottle upright so the toner does not spill. 3 4 5 Remove the two blue caps by turning them counterclockwise. Secure the two caps onto the two holes by turning them clockwise. Dispose of the used waste toner bottle.
2 3 4 Insert the bottom of the waste toner bottle into its installation position in the printer. Push the top of the waste toner bottle into position until it is firmly seated. Close the printer’s front door. If the waste toner bottle is not correctly installed or the transfer belt release lever is at its top position (11 o’clock), the front door cannot be closed. The printer must complete a 305-second calibration cycle after any consumable has been replaced.
2 3 Grasp the release lever for the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm). Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. Dispose of the cartridge properly according to your local regulations. Installing the New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you are ready to install it.
1 Remove the new OPC drum cartridge from its carton. Attention Keep the protective sheet on the cartridge. Do not touch the protective sheet on the photosensitive (green) surface or scratch the surface. This could lower image quality. Make sure the transfer belt release lever is still set to its top position (11 o’clock). 2 3 Holding the OPC drum cartridge level, place the front end of the OPC drum cartridge installation guide into the installation rail. Carefully push the OPC drum cartridge in.
6 Turn the release lever of the transfer belt counterclockwise to its correct position (7 o’clock). This lowers the transfer belt. Attention If the transfer belt release lever is not at its correct position (7 o’clock), the waste toner bottle cannot be installed. 7 Install a new waste toner bottle (see page 91). The printer must complete a 305-second calibration cycle after any consumable has been replaced.
Maintaining the Printer 8 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Maintaining the Printer Attention Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically.
Do not tap paper stacks on the printer. Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at minimum level. If the media stacks too high, your printer may experience media jams and excessive media curl. Make sure two people are available to lift the printer when moving it.
Cleaning the Printer Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs cleaning... After...
Interior Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning... After... Use Duplex option feed rollers Media misfeeds occur frequently or the printout is dirty. Abrasives or A damp cloth that detergents has been wrung out well Tray 1 interior feed Every 30,000 single-sided rollers pages, every 12 months, or as needed, whichever comes first.
2 Pull the right-side door release , and then open the right-side door . 3 While pressing down the media guide with one hand, clean the feed roller by wiping it with a soft, dry cloth. 4 5 6 Media guide While the door is open, the paper feed roller inside the right door can also be cleaned. While pressing the paper guide down with one hand, clean the paper feed roller by wiping it with a soft, dry cloth. Close the media guide. Close the right cover. Load the media into the tray again.
3 4 5 Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option cover. Plug in the printer; reconnect the interface cable. and turn the printer on. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Tray 2 (Optional Lower Feeder Unit) Media Rollers 1 2 3 Turn off and unplug the printer and disconnect the interface cable. Remove paper from Tray 2.
4 5 Open the right door of the lower feeder unit. Lift the printer off of the lower feeder unit. The printer must be lifted by two people grasping the handles 6 7 108 Wipe the paper feed rollers with a soft, damp cloth. Wipe the paper feed rollers inside the right door with a soft, damp cloth.
8 9 With the right door still open, place the printer on the lower feeder unit. Install the brackets (two at the front and one at the back), and then close the right door. 10 11 Reinstall the waste toner bottle if you removed it and close the front door if you opened it. Slide the tray back in. Plug in the printer; reconnect the interface cable and turn the printer on. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.
2 3 Remove the waste toner bottle. Holding the waste toner bottle vertically, plug the two openings with the caps. 4 5 6 110 The waste toner bottle contains waste toner. Be careful not to tilt the bottle while removing it. Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer). Pull out the laser lens cover. The laser lens cover cannot be removed. Do not pull it with too much force.
7 8 9 10 11 Wipe the inside of the printer with a soft, dry cloth. Hold the waste toner bottle, removed in step 2, vertically, and then remove the two caps from the openings. Mount the removed caps onto the cap holders, and then turn the caps clockwise to secure them. Insert the bottom of the waste toner bottle into its compartment in the printer, and then install the bottle. Wipe the inside of the front door with a soft, dry cloth. Close the front door.
EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Troubleshooting 9 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Verifying Printer Configuration Information There are two ways to get configuration information so you can verify that the printer is printing correctly: On the startup page that prints automatically when you turn on the printer.
Preventing Media Jams To avoid media jams, make sure that: Media matches the printer specifications Media is flat, especially on the leading edge The printer is on a hard, flat, level surface You have correct media type selected if you’re printing on envelopes, labels, thick stock, or transparencies You store media in a dry location away from moisture and humidity You always adjust the media width regulation guides in Tray 1 after inserting the media (a guide that is not properly adjusted
Understanding the Media Path Understanding the printer’s media path will help you locate media jams. 1 Media exit unit 2 Output tray 3 Transfer belt 4 Toner cartridge 5 OPC drum 6 Laser 7 Tray 1 (multipurpose tray) 8 Tray 2 (optional lower feeder unit and 500-sheet media tray) 9 Fuser unit 10 Duplex option 11 Transfer roller 12 Registration rollers 13 Pickup rollers Tray 1 (Multipurpose Tray) The multipurpose tray is located at the left of the printer.
Duplex Option The media is picked from either media tray, passed through the registration rollers, between the OPC drum and the transfer roller and through the fuser unit, moved to the output tray briefly, pulled back into the duplex option where the media undergoes a change in direction, cycled through the OPC, transfer and fuser units again, and delivered via the media exit unit to the output tray, which is the top of the printer.
Clearing Media Jams To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed. Attention The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media.
Handling Media Jams by Location Location of Jam Page Reference Tray 1 Page 119 Tray 2 Page 119 Inside the printer Page 121 Near the duplex option Page 124 In the output tray Page 124 Tray 1 (Multipurpose Tray) 1 2 3 Remove the media from the multipurpose tray. Carefully remove the jammed media and discard it. Fan the removed media to prevent static buildup and even up the front edges. 4 Do not reinsert media that has jammed.
2 3 While pressing in the tab on each side of the media tray, remove the media tray. Carefully remove the jammed media and discard it. 4 5 If media is difficult to remove, open the right side door of the lower tray. This releases the tension on the jammed media. Do not reinsert media that has jammed. Fan the removed media to prevent static buildup and even up the front edges. Reinsert the media printing face up.
Inside the Printer Media Path Jam 1 Pull the right door release lever, and then carefully open the right door. If Tray 2 is installed, the lower-right door opens at the same time that the right door is opened. Attention Do not pull jammed media from the top of the printer through the fuser unit; otherwise, unfused toner may dirty the fuser rollers. If it is difficult to remove the jammed media, turn the misfeed-clearing dial counterclockwise to feed the media downward.
2 3 If a misfeed occurs in the vertical transport area, open the inner media guide, and then pull the misfed media down to remove it. Close the inner media guide. Fuser Unit Jams WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools. 1 Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality.
2 3 4 Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it. Close the misfeed-clearing guide for the fuser unit. Lower the two fuser unit levers. Attention Be sure to lower the two fuser unit levers before closing the right door. If the levers are not lowered, the right door cannot be closed. 5 Close the right-side door. If the optional lower feeder unit is installed, close the lower-right door.
Duplex Option 1 Pull the top of the duplex option to open the duplex option cover. 2 Remove the jammed media in the directions shown in the illustrations. 3 Close the duplex option’s cover. If the optional Tray 2 is installed, close the lower-right door. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area. 124 Sometimes media that jams in the output tray is pulled back into the duplex option, even if the job was not duplexed.
Solving Problems with Media Jams Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. Remove the media and even up the front edges, then reload it. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Too much static electricity is present.
Symptom Cause Solution Duplex The wrong media is option jams. being used. Use only supported media. See “Media Specifications” on page 23. Only plain paper, 16-24 lb (60-90 g/m²) can be autoduplexed if the optional duplex unit is installed and the media type is set properly in the driver. Make sure that you have not mixed media types in your multipurpose tray. Do not duplex thick stock, envelopes, labels, or transparencies.
Symptom Cause Solution Media is jamming. Remove the jammed media and The media is not correctly positioned in reposition the media properly in the tray. the tray. The number of sheets Remove the excess media and reload the correct number of sheets in the in the tray exceeds tray. the maximum allowed. The media guides are Adjust the regulation guides in the tray not correctly adjusted to match the size of the media. to the media size. The media in the optional tray is not under the media separating tabs.
Symptom Cause Solution Media is jamming. Multiple sheets of transparency (OHP) media are collecting static electricity in the tray. Remove the transparencies and load them in the tray one sheet at a time. Do not fan large quantities of transparencies before loading them. The media is moist from humidity. Remove the moist media and replace it with new, dry media. Unsupported media Use media that is covered by the printer warranty. (wrong size, thickness, type, etc.) is being used.
Symptom Cause Solution The control panel displays X LOW/ REPLACE? much sooner than expected. A high-capacity toner In the Quality/Toner menu, choose Change Size and then select the cartridge was installed, but the toner capacity listed on the cartridge label. size was set at standard capacity. You can’t print a configuration page. The printer is not ready when Configuration was selected from the Print menu. Make sure that the printer is ready before trying to print the configuration page.
Symptom Cause Solution Blank pages come out during a printing job. One or more of the toner cartridges is defective, empty, or missing. Check the toner cartridges. The image does not print if the cartridges are empty. The wrong media is being used. Check that the media type and size set in the driver and the control panel matches the media loaded in the printer. Not all pages The printer has the print. wrong kind of cable, or the printer is not configured for the correct cable and port.
Symptom Cause Solution You experience problems with duplexing. Media or settings are For autoduplexing, make sure that you not correct. have a duplex option installed. Make sure you are using correct media. See table on Page 23 for supported media for both standard and custom-sized media. Do not duplex thick stock, envelopes, labels, postcards, or transparencies. Make sure that you have not mixed media types in Tray 1. Make sure that your document has more than one page.
Symptom Cause The printer pauses. The printer pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle). The length of this automatic cycle depends on environmental factors, number of pages printed, and whether a new toner or OPC drum has been installed. This process ensures reliable printer operation with optimum output quality.
Symptom Cause Solution Language choices appear wrong in PageScope Light. The Katakana characters required for the last language choice are not available in your system fonts. The default font needs to be set for MS Gothic. You are using an old version of NetScape or Internet Explorer. Make sure you are using Netscape 6.0 or later or Internet Explorer 5.0 or newer. Your print job is not aligned properly on a custom-sizep age. Custom media size doesn’t match the size identified in the printer.
Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on the printed page. One or more of the toner cartridges is damaged. Remove the toner cartridge (Quality/ Toner/Replace) and check for damage. If necessary, replace it. Media mode set in the printer driver does not match media in the printer.
Symptom Cause Image is too Laser lens cover is light; there is dirty. low image density. Solution Clean the laser lens cover and perform an AIDC calibration cycle through the Quality/AIDC/Request AIDC menu. Wait until the test is finished and MAGICOLOR 2350/IDLE is displayed. The media is moist from humidity. Remove the moist media and replace with new, dry media. There is not much toner left in the cartridge. Replace the toner cartridge.
Symptom Cause Solution The print or color density may be uneven. Install new toner cartridges. (Quality/ One or more of the toner cartridges may Toner/Replace) be near empty or damaged. The OPC drum may have been installed improperly or be defective. Reinstall the OPC drum cartridge. If necessary, replace the OPC drum cartridge and waste toner bottle. The printer is not on a Level the printer (not exceeding ±1° level enough surface. slant at any point around the machine).
Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges is misinstalled or defective. If the toner smudges are on only the front of the page: The paper transport There are rollers may be dirty. toner smudges on the back side of the page (whether or not it has been duplexed). Remove the toner cartridge and check for damage. If it is damaged, replace it (Quality/Toner/Replace menu). Clean the paper transport and pressure rollers.
Symptom Cause Solution Image defects. The laser lens cover may be dirty. Check to see if the laser lens cover is dirty. If necessary, clean it with a clean, soft, dry cloth. The toner cartridge is Remove the toner cartridge with the leaking. color causing the abnormal image. Replace it with a new toner cartridge (Quality/Toner/Replace menu). The OPC drum Replace the entire OPC drum cartridge cartridge is damaged and waste toner bottle. Lateral lines or bands appear on image.
Symptom Cause Solution Colors are not registering properly; colors are mixed or have pageto-page variation. The front door may not be properly closed. Make sure that the printer’s front door is closed. The OPC drum cartridge is not correctly seated. Remove the OPC drum cartridge and reinstall it. One or more of the toner cartridges are defective. Remove the toner cartridge (Quality/ Toner/Replace) and check for damage. If necessary, replace it. The media is moist from humidity.
Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages 140 This message... means... CALIBRATING After 200 1-sided pages of a No action needed.
This message... means... do this... FIRMWARE UPDATE READING IMAGE The printer is reading a new No action needed. image for the flash firmware. FIRMWARE UPDATE SELECTED Acknowledges that the user has requested an update. FIRMWARE UPDATE WRITING IMAGE The printer is writing a new image to the flash firmware. INITIALIZING The printer is initializing. MAGICOLOR 2350 IDLE The printer is on and ready to receive data. PRINTING The printer is printing. PROCESSING The printer is processing data.
142 This message... means... do this... DOWNLOAD IMAGE TO ENET PORT Download the system An error has been detected in the system image to the Ethernet port via FTP. image. EMAIL ERROR ACC DATA TRANS Email notification has been stopped for some time and data will be lost soon. Correct the error if possible or wait for server access; the message clears when the email has been transmitted. EMAIL ERROR EVENT NOTIFY Email notification has stopped because of server, network address, or other errors.
This message... means... do this... OPC DRUM LOW The OPC drum will need to be replaced soon. Make sure you have a new OPC drum on hand. OPC DRUM MISSING The OPC drum is not Install the OPC drum. installed. OPC OUT The OPC drum needs Replace OPC drum and to be replaced. waste toner bottle. PAPER JAM DUPLEX Media has jammed in Locate and remove the jam. the optional duplex unit. PAPER JAM EXIT Locate and remove the Media has jammed jam. between the print engine and the output tray.
144 This message... means... do this... REPLACE WASTE TONER The waste toner bottle Replace the waste toner is full. bottle. TIME OF DAY CLOCK FAILURE Replace the battery on The optional time-of-day clock has the hard disk daughterboard with stopped working. time-of-day clock. TRAY # OPEN The door of the active Close the door. media tray is open. TRAY 2 PATH COVER OPEN The door to the lower Close the door. feeder unit is open.
Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call. Service calls should be placed to the vendor from whom you purchased the printer.
This service message... means... do this... SERVICE CALL 08 MAIN MOTOR The printer motor requires service. SERVICE CALL 10 LASER UNIT The polygon motor requires service. SERVICE CALL 12 LASER UNIT The laser unit requires service. SERVICE CALL 14 XFER ROLLER The transfer roller requires service. SERVICE CALL 15 XFER BELT The transfer belt requires service. Contact your vendor with the error information. If you cannot get service from your vendor, see the Service & Support Guide or www.
Installing Accessories 10 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Introduction Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. Attention Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for compatibility and purchase information.
Antistatic Protection Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to the bare metal chassis on the back of your printer. Never attach the wrist strap to any piece of equipment with an electrical current present.
Your printer will print all print jobs at the highest resolution that the installed memory will support.
1 2 Turn off the printer and disconnect the power cord and interface cable. Remove the rear panel from the printer to access the controller board. Using a screw driver, loosen the nine screws on the top, left and bottom of the panel, but do not remove them from the printer. 3 4 Remove the two screws shown in the illustration. Slide the panel slightly to the right and lift it off the printer. If there is no DIMM installed in your printer, skip to Step 5. If there is a DIMM installed, removed it.
5 Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position. Observe the keyed side of the DIMM to align it with the connector. If you cannot snap the DIMM into place, do not force it. Reposition it, making sure that the bottom of the DIMM is seated completely in the connector. When installed properly, the DIMM stands upright firmly in place. 6 Reinstall the rear panel of the printer. Align the panel and tighten the nine screws that you loosened in Step 2.
Duplex Option Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed. See “Duplexing” on page 32 and “Basic Functionality” on page 150. Kit Contents Duplex option Two thumbscrews Installing the Duplex Option 1 2 Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer. Use a Phillips screwdriver to remove the two screws securing the right cover.
3 4 Remove the duplex option from the shipping carton. Remove any tape from the duplex unit. 5 We strongly suggest that you save the packing materials in case you ever need to move or ship the printer. Attach the duplex option to the printer. a Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer. b Push the duplex option towards the printer until it clicks on top.
6 d Open the duplex option’s cover and tighten the two thumbscrews that came with the duplex option to secure the unit to the printer. e Close the duplex option’s cover. Attach the support wire for the duplex option to the printer. a Pull the right-side door release lever and open the right-side door. If you have a lower feeder unit attached, you will first need to open the lower right-side door.
8 Reconnect the power cord, and turn on the printer. 9 10 In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Check the configuration page from the control panel (Print Menu/Configuration Page) to verify the duplex option installation. On the Settings tab of your printer driver, move the Optional Duplexer to the Installed Features area. (See Chapter 4).
Installing the Lower Feeder Unit Attention Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. 1 2 Turn off the printer, and unplug the power cord and interface cable. Remove the media support from Tray 1. Lift the support slightly and snap it gently out of the printer. 3 4 Remove the lower feeder unit from the shipping carton, and place it on a table or flat surface near the printer.
5 Open the right door of the lower feeder unit. Attention Be sure that the right door of the lower feeder unit is open when the lower feeder unit is attached to the printer; otherwise, the printer may fall off or the lower feeder unit may be damaged. 6 With another person’s help, place the printer onto the lower feeder unit. WARNING! Your printer weighs approximately 62 lbs (28 kg) fully assembled. Be sure to have help when lifting and moving it.
9 10 Attach the front brackets. a Pull open the front door of the printer, and then pull out the lower tray. b Hook the tabs on the two brackets into the mounting holes in the printer, and then align the screw holes in the brackets with the screw holes in the lower feeder unit. c Using a screwdriver, tighten the screws enclosed with the lower feeder unit to secure the brackets. Close the right-side doors.
15 16 Check the configuration page from the control panel (Print Menu/Configuration Page) to verify that the lower feeder unit is installed. On the Settings tab of your printer driver, move the Optional Input Bin to the Installed Features area. (See Chapter 4). Installing an Internal Hard Disk Your printer can use an optional internal IDE hard disk to enable features including proof and hold secure printing, collation, MOPY, PDF direct printing, font storage, and other tasks.
2 Remove the rear panel from the printer to access the controller board. Using a screwdriver, loosen nine screws on the top, left and bottom of the panel, but do not remove them from the printer. 3 4 5 6 7 8 Remove the two screws shown in the illustration. Slide the panel slightly to the right and lift it off the printer. Next prepare the daughterboard for installation. If you purchased an internal hard disk kit, skip to Step 6.
9 10 11 162 Reconnect the interface cable. Reconnect the power cord, and turn on the printer. In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” On the Settings tab of your printer driver, move the Optional Hard Disk to the Installed Features area. (See Chapter 4).
Repacking the Printer 11 EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Attention Failure to follow these instructions could result in voiding your warranty. Storing the Printer Unplug the printer if you plan to store it for an extended period. Protect it from dust and from extremes of temperature and humidity. Relocating Your Printer Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. To avoid damage to your printer, we advise you to follow the next instructions very carefully. 1 2 3 4 Turn off your printer.
Repacking the Printer Attention Failure to follow these instructions could result in voiding your warranty. If you need to relocate or ship your printer after it’s been installed, follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. Attention MINOLTA-QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer.
What’s Involved? Repacking your printer for shipment involves the following steps. Each is described in more detail in the following sections. Obtain Proper Packaging: Original packaging or replacement packaging (MINOLTA-QMS 2350 Replacement Packaging Kit 2600723-200) page 165 Repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the interface cables. page 166 B.
B. Remove the Media and the Tray 1 Media Support 1 Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95° F/35° C), and dust. 2 Lift the media support from the three holes in Tray 1 and remove the media support. C. Remove the Options (if Attached) Duplex Option 1 2 If you don’t have a duplex option installed, skip to the next section.
3 4 5 6 7 8 Unhook the support wire. Close the right-side door. Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer. Install the original right-side cover that came with the printer with two screws. Repack the duplex option in its original shipping carton for storage or shipment.
2 3 4 Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer. Slide the tray back into the printer. With the help of another person, lift the printer by its carrying grips, and place it on a flat surface. WARNING! Your printer weighs approximately 62 lbs (28 kg). Be sure to have help when lifting and moving it. 5 Repack the lower feeder unit in its original shipping carton for storage or shipment.
D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It According to Your Local Regulations 1 2 Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill. 3 4 5 6 Place the removed waste toner bottle, with the openings facing up, on a stable surface (not the printer).
2 Grasp the release lever on the OPC drum cartridge, and then pull the cartridge straight out about 6 inches (152 mm). Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Any exposure to light should be avoided, or permanent damage could result. Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum.
F. Remove the Transfer Belt 1 2 3 4 172 With the front door open and transfer belt release lever at its top (11 o’clock) position, loosen the two thumbscrews. Grasp the transfer belt and pull it straight out and then lift it up. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (MINOLTA-QMS 2300 Series Repacking Kit 2600733-100). Replace the packaging and tape, then close the front door.
G. Repack the Printer for Shipment Use your own original packaging or order MINOLTA-QMS 2350 Replacement Packaging Kit 2600723-200. 1 Replace the tape and packaging.
2 3 4 5 Place the lower cushions into the shipping carton. Place the printer’s plastic bag over the printer. Pack the printer for shipment as shown. If you’re also shipping the power cord and any manuals with the printer, place them in the shipping carton. 6 7 Don’t ship these items if you’re returning the printer for service. Securely tape the top flaps of the shipping carton closed. Ship the printer.
2 Place the OPC drum and transfer belt unit (in their protective bags) in the appropriate position in the box supplied in the repacking kit. If you return the printer for service in the Americas, be sure to also write the RMA (Return Merchandise Authorization) number you received from your customer support representative on the outside of the box before shipping the consumables. 3 Securely tape the top flaps of the box closed.
Reinstalling a Transfer Belt Unit 1 2 3 4 176 With the front door open, remove the transfer belt unit from its protective bag and reinsert it. Tighten the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7 o’clock) position. Close the front door.
Technical Specifications A EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Requirements Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. Allow enough space around the printer to provide adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface. Top View 5.9" (150 mm) 19.7" (500 mm) 27.6" (700 mm) 11.
23.2" (590 mm) 16.7" (424 mm) Front View 13.4" (340 mm) 27.8" (705 mm) 21.5" (546 mm) 28.0" (712 mm) Printer with Accessories Front View 14.1" (357 mm) 27.8" (705 mm) If you have added optional media feed unit, the printer’s height will increase by approximately 5 inches (125.5 mm).
Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media. Component Weight Printer 55 lbs (25 kg) Consumables (such as toner cartridge, OPC drum cartridge) 6.2 lbs (2.8 kg) (total) Media 5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m2) paper Lower feed unit (with Tray 2) 11.2 lbs (5.1 kg) Duplex unit 3.97 lbs (1.8 kg) With these characteristics... On a hard, flat, stable, level (±1° or less slant at any point around the machine).
WARNING! Obstructing the ventilation grilles could present a fire hazard. Do not tilt the printer more than ±1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality. If this occurs, allow the printer to adapt to the environment for about one hour before use.
Power Requirements WARNING! Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100V, 11 A at 120 V, or 7 A at 220-240 V. Your printer requires a properly grounded AC outlet. The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire.
ENERGY STAR Compliance The magicolor 2350 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a userconfigurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser unit turns off). When a print job is received, the printer returns to normal power.
Engine and Controller Specifications Engine Engine Minolta NC-L6001 Duty cycle Simplex letter/A4 pages per month 1,000 average prints and up to 35,000 maximum prints per month* Notes The duty cycle is affected by the media type and percent coverage. *Continued usage at this rate will reduce the life of the printer. Print Speed—Simplex The following table defines the maximum print speed in Pages Per Minute (ppm).
General Printer type Desktop, non-impact, color printer Print method Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image transfer to print media Fuser: Heated rollers Resolution High: 600 x 600 dpi with contone imaging (PostScript) or Enhanced: 1200 x 1200 dpi (PCL) Standard: 600 x 600 dpi Draft: 600 x 600 dpi monochrome Toner Type: Dry, single component Warm-up time Maximum: 100 V/120 V/220 to 24
Fonts 137 PostScript fonts (plus 115 of the same fonts re-encoded for use in Central Europe and 3 re-encoded for ISOLatin1) 90 PCL fonts (80 scalable and 10 bitmap) Standard interfaces Ethernet—10BaseT/100BaseTX Parallel—Centronics/IEEE 1284 bidirectional USB—USB (version 1.
Electrical Voltage and Power Voltage and frequency US: 120 volts ±10% at 50/60 Hz ±3 Hz International: 220–240 volts ±10% at 50 Hz ±3 Hz Phase Single Power consumption Mode Average Black monochrome printing 600 W or less 1100 W or less Color printing Standby Power saver 450 W or less 250 W or less 30 W or less Certification Maximum ENERGY STAR compliant Current Mode Maximum Operation (120 V) Operation (220–240 V) 11.0A 7.
Environmental Acoustic noise Printing: Less than 54 dB (A) data Standby: Less than 39 dB (A) Maschinenlärminformationsverordnung 3. FSGV, Noise Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN 27779.
Hazardous Chemical Substance Reporting Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII, Part 1920.1200 EINECS/ELINCS (EU) Physical Dimensions Weight Main Body Main Body with Lower Feeder Unit Main Body with Lower Feeder Unit and Duplex Option W: 14.02 in. (356 mm) W: 14.17 in. (360 mm) W: 15.98 in. (406 mm) H: 15.43 in. (392 mm) H: 20.20 in. (513 mm) H: 20.20 in. (513 mm) D: 19.69 in. (500 mm) D: 19.69 in. (500 mm) D: 19.69 in.
Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, page size, content of material printed, and page coverage (usually 5% coverage of letter/A4-size media). The actual life expectancy will vary (or be reduced) depending on these and other printing variables, including continuous (optimal consumable life) or intermittent (for example, one-page jobs) printing, ambient temperature, and humidity.
Plain Paper Consumable This item needs replacing after... OPC Drum Cartridge Up to 45,000 continuous monochrome or 11,250 continuous four-color pages, or 10,000 intermittent (one-page jobs) monochrome or 7,500 intermittent color pages. Toner Cartridge Standard capacity: Approximately 1,500 single-sided pages per cartridge—yellow, magenta, cyan at 5% coverage of each color. High capacity: Approximately 4,500 single-sided pages per cartridge—black, yellow, magenta, cyan at 5% coverage of each color.
Regulatory Compliance CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.
FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial installation.
Safety Information Toner Do not throw the toner cartridge or toner into an open flame. The hot toner may scatter and cause burns or other damage. CAUTION: Keep out of reach of children. Replaceable Battery Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Laser Safety This printer is a page printer which operates by means of a laser.
Internal Laser Radiation Maximum Average Radiant Power: 4.68 µW at the surface of the OPC drum Wavelength: 770–795 nm This product employs a Class IIIb Laser Diode that has an invisible laser beam. The Laser Diode and Scanning Polygon Mirror are incorporated in the print head unit. The print head is in the interior of the printer in front of the toner cartridge. The laser beam is emitted from the print head unit, and then is radiated through the laser aperture to the interior of the printer.
International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer. Minimum: 0.75 mm2 Minimum: H05 VV - F The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 60320 connector. International Notices—Voltage Attention Norwegian users: This equipment is designed to operate within an IT power system where the line-to-line voltage does not exceed 240 V.
carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the next section before using this device. It contains important information related to user safety and preventing equipment problems. Make sure you observe all of the precautions listed in this manual. Note that some parts of the contents of this section may not correspond with the purchased product.
• Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product. Some products have a high-voltage part or a laser beam source inside that could cause an electrical shock or blindness. • Only use the power cord supplied in the package. Failure to use this cord could result in a fire or electrical shock.
• Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. • Do not let any object plug the ventilation holes of this product. Heat could accumulate inside the product, resulting in a fire or malfunction.
Working Safely with Your Laser Printer WARNING! Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. Power Supply/Cord/Plug Do This... Make sure that the power supply to the unit has the correct voltage. Otherwise the result could be a fire or an electric shock.
Printer Body Do This... Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety.
EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Index A Accessories DIMMs 149 Duplex option 153 Hard disk 160 Specifications 148 Tray 2 and Lower Feeder Unit 156 AIDC 88, 132 , 135, 139 Antistatic protection 149 Auto-Image Density Control See AIDC C Calibration Color 88 Cancel key 47 Cleaning the printer 104 Color Calibration 88 Color profiles 77 Color rendering dictionaries 76 ICC profiles 77 K-Preserve 78 Matching 76 Troubleshooting 79 Configuration Checking 152 Configuration page 114 Using Control Panel 46 Using PageScope Light 46 Using printer dri
Control panel 46 Language 49 Menus 48 Controller 184 Specifications 185 Custom-size media 37 D DIMMs 149 Document security 42 Drivers 8, 9 Installing for Macintosh 14 Installing for Windows 12 Macintosh 62 Windows 62 Windows Me/98/95 68 Windows NT 65 Windows XP/2000 62 Dual In-Line Memory Modules See DIMMs Duplexing Autoduplex 39 Duplex option 153 Installing duplex option 153 Manual duplexing 38 E Electrostatic discharge 149 Energy Star 183 Engine 184 Envelopes 25 Environmental requirements 188 Error mess
Margins 30, 31 Media Clearing media jams 118 Custom 37 Envelopes 25 Labels 26 Letterhead 28 Loading 32 Lower Tray 156 Margins 30, 31 Ordering 43 Path 116 Postcards 28 Preventing jams 115, 125 Storage 41 Thick stock 29 Transparancies 29 Media jams 127 Memory Adding 149 Requirements 149 Menus 48 Messages 140 Moving the printer 164 O OPC drum Installing 98 Replacing 97 OPC drum cartridge 171 P Page margins 31 PageScope 11 PageScope Light 62 Paper Clearing jams 118 Jams 127 Loading 32 Margins 30 Ordering 43 P
Space requirements 178 Specifications Consumables 190 Controller 184, 185 CPU 185 Emulations 185 Engine 184 Environmental 188 Ethernet 186 Flash ROM 186 Fonts 186 Input sources 185 Interfaces 186 Memory 186 Output 185 Parallel 186 Physical 189 Power 182 Print method 185 Regulatory 192 Resolution 185 System software 186 Temperature 188 Toner 185 Toner cartridges 190 USB 186 Warm-up time 185 Static electricity discharge 149 Status Display Environment 84 Using 84 using 84 Status Monitor 84 Storing the Printer
