User Guide
Table Of Contents
- QMS magicolor 2 Print System Operation
- Contents
- Introduction
- Consumables
- Advanced Printing Features
- Color Printing
- Printer Care
- CrownView Printer Web Page
- Media Jams
- Troubleshooting Printer Problems
- Introduction
- Status and Service Messages
- HP-GL Error Codes and PCL Error Codes
- Testing PC-Printer Communication
- Testing Macintosh-Printer Communication
- Printer Problem Checklist
- OPC Belt Cartridge Problems
- Control Panel Problems
- Windows Driver Problems
- CrownNet Problems
- Output Problems
- Kanji Option Kit Problems
- Print Quality Problems
- Color Density Problems
- Image Defects
- Placing a Service Call
- Repacking the Printer
- QMS Customer Support
- Configuration Menu
- Index

QMS World-
wide Offices
A-5
QMS Customer Support
QMS World-wide Offices
QMS United States and Latin America
General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email info@qms.com
Internet http://www.qms.com
Information on QMS products, supplies, and accessories, and on the
authorized QMS remarketer or service provider nearest you
1 (800) 523-2696
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500 7:00 am–6:00 pm Central Time
Fax 1 (334) 633-3716
Internet http://www.qms.com
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597 7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530 8:00 am–5:00 pm Central Time
QMS Canada
General Contact
1 (514) 333-5940
Fax 1 (514) 333-5949
Supplies and Accessories 1 (800) 268-0343 x223
National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969 8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238 8:30 am–5:00 pm Eastern Time










