Setup guide

Created by Stacey Hunt
Konica Minolta Hotline Support (UK)
30
MOST COMMON ERROR CODES WHEN SCANNING
(7145/7222/7228/7235)
Error Code Cause Estimated Abnormal Parts
N50 Network Scan Operation Abnormality
• The SMTP server address is
not set
SCB (System Control Board)
Network Section
N52 Network Scan Operation Abnormality
• The protocol has not been
initialised
SCB (System Control Board)
Network Section
N54 Network Scan Operation Abnormality
• The server is not started
• The port number is wrong
• An erroneous POP server
authentication has been
made for ‘POP’ before
‘SMTP’
• The SMTP server
connection is abnormal
• There is not sufficient free
space left on the SMTP
server
SCB (System Control Board)
N61 Network Scan Operation Abnormality
• An attachment size in
excess of the maximum
size set on the SMTP
server has been sent
• The SMTP server was
down while trying to send
• FROM address has not
been set
SCB (System Control Board)
Network Section
N81 Network Scan Operation Abnormality
• The server was not started
• The port number is wrong
• The IP address is wrong
• The File Path is incorrect
SCB (System Control Board)
Network Section
Network Cable
N87 Network Scan Operation Abnormality
• The FTP server directory is
abnormal
• The same file as the
sending file as been
opened on the FTP server
SCB (System Control Board)
Network Section