magicolor 6100 DeskLaser User’s Guide ® 1800543-001C
Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, ColorDepth, magicolor, and the MINOLTA-QMS logo are registered trademarks of MINOLTA-QMS, Inc.
Contents 1 About Your Printer Standard Product Documentation ................................................................. 1-2 Manuals on the CD-ROM 1-2 Typographic Conventions 1-3 Printer Components ........................................................................................ 1-4 Control Panel ................................................................................................... 1-5 Control Panel Indicators 1-5 Control Panel Keys 1-6 Configuration Menu ......................
2 Printer Driver Configuration Selecting the Crown Port ................................................................................2-2 Configuring the Printer Driver ........................................................................2-3 Windows 95/98 Configuration Methods 2-3 Windows 2000/NT 4.0 Configuration Methods 2-5 32-bit SuperDriver Setup ................................................................................2-7 Printer Driver Controls for Windows 95/98/2000/NT 4.
Using Toner Cartridges ................................................................................ 3-17 Toner Cartridge Life 3-17 Refilled Toner Cartridges 3-18 Ordering Toner Cartridges 3-18 Toner Cartridge Storage 3-19 Replacing a Toner Cartridge ........................................................................ 3-19 Replacing the OPC Belt Cartridge ............................................................... 3-21 Replacing the Fuser Oil Bottle ..............................................
Duplex (2-Sided) Printing ................................................................................4-5 Manual Duplexing 4-5 Auto Duplexing 4-5 Printing Sample Pages ....................................................................................4-5 Printing a Sample Page 4-5 Updating the Printer Driver/Monitor ..............................................................4-6 Updating System Software .............................................................................
Removing Media Jams ................................................................................... 6-7 Misfeed Jams 6-8 Inner Jams, Outer and Drum Jams 6-8 Duplex Unit Jams 6-11 Other Jams 6-13 Installation Troubleshooting ....................................................................... 6-14 Status and Service Messages ...................................................................... 6-14 Status Messages 6-15 Service Messages 6-19 Testing Ethernet Communication ...........................
Toner Smudges, Residual Images 6-33 Uneven Print Density 6-34 Vertical Streaking 6-34 Dashed Lines Not Printing 6-35 Placing a Service Call ..................................................................................6-35 7 Repacking the Printer Storing the Printer ...........................................................................................7-2 Relocating the Printer .....................................................................................7-3 Repacking the Printer .........
Print Media ....................................................................................................A-13 PC Cable Pinouts .........................................................................................A-15 Centronics/IEEE 1284 Parallel A-15 Ethernet A-16 Regulatory ....................................................................................................A-17 Warranty Considerations .............................................................................
1 About Your Printer In This Chapter . . .
Standard Product Documentation Introduction This chapter provides information about your product documentation, printer components, printer control panel, and configuration menu. Standard Product Documentation + magicolor 6100 DeskLaser Installation Guide This guide assists in setting up the printer hardware. Use it in conjunction with this manual. magicolor 6100 DeskLaser User’s Guide You’re looking at this document right now.
Standard Product Documentation Other Reference Sources Don’t forget that your application documentation, host operating system documentation, and network documentation all contain useful printing information. Further information is available at www.minolta-qms.com.
Printer Components Printer Components Front view with lower feeder unit (LFU) Front view Top cover Output tray Top cover latch Control panel Front cover latch Power switch LFU Media cassette Front cover 029mati.eps 106mati.
Control Panel Control Panel A 2-line, 16 characters/line, message window displays status and configuration information. 4 indicators provide printer status information. 2 keys used to manually control printing status. 4 keys used in printer configuration. Not used on this model. Control Panel Indicators Indicator Off On The printer is not ready to print. The printer has finished warming up and is ready to print.
Control Panel Indicator Off On No problem. The printer requires operator attention (usually accompanied by a status message in the message window). The printer is not receiving data. The printer is receiving or processing data through its interface port. Control Panel Keys » Note: The Media key has no function on the magicolor 6100 DeskLaser model. This key becomes functional if the printer is upgraded to a full-featured magicolor 6100 Print System.
Configuration Menu Key Function Press Online First? Accesses menu or chooses a displayed menu option. Yes Returns to the previous selection or option for the current menu. Also returns to the previous choice when changing character information. N/A Advances to the next selection or option in the current menu. Also advances to the next choice when changing character information.
Configuration Menu Language Status and error messages as well as configuration menus and options can be displayed in the message window in one of the available languages. Menu Language Purpose Change the message window language. Choices Czech, Danish, Dutch, English, French, German, Italian, Katakana, Portuguese, Spanish Default English Sample Page This menu item initiates the printing of a sample page that can be used to check print quality. Menu Sample Page Purpose Prints a sample page.
Configuration Menu Engine The following menus allow you to configure the hardware control settings of your printer. Error Recovery When the Error Recovery feature is On, the printer will automatically reprint pages that are halted due to media jams or other errors. Menu Engine/Error Recovery Purpose Enables or disables error recovery. Choices On—Reprints a print job from the page on which the jam or error occurred. Off—Don’t reprint a print job when a jam or error occurs.
Configuration Menu Print Density This menu item allows you to adjust the amount of toner applied during the printing process. Menu Engine/Print Density [Yellow, Magenta, Cyan and Black] Purpose Adjusts toner (color) density. Choices -4 to +4 (lowest to highest density) Default 0 Notes L = Light, D = Dark For instructions on adjusting print density, refer to the magicolor 6100 DeskLaser Utilities and Documentation CD-ROM and the color calibration kit shipped with your printer.
Configuration Menu Network The following menu items allow you to configure your printer for connection to your network. IP (Internet) Address The IP Address menu allows you to set the printer’s network (Internet Protocol) address. The address is in the format xxx.xxx.xxx.xxx. Menu Network/Internet address Choices Each xxx.xxx.xxx.xxx triplet can have a value of 001–254. Default 000.000.000.000 Notes This address must be set, and it must be unique.
Configuration Menu Subnet Mask The Subnet Mask menu allows you to set the printer’s subnet mask. The address is in the format xxx.xxx.xxx.xxx. Menu Network/Subnet mask Choices Each xxx.xxx.xxx.xxx triplet can have a value of 001–254. Default 000.000.000.000 Notes If subnets are not used with your network, the subnet mask should remain 000.000.000.000. (Check with your network administrator.) This allows the interface to provide automatic sensing of gateways.
Configuration Menu Ethernet Speed The Ethernet Speed menu allows you to select the Ethernet Network Speed. Menu Network/Ethernet Speed Choices Autodetect 10MBit–10 Mbit/Sec Half Duplex 100MBit–100 Mbit/Sec Half Duplex Default Autodetect Effectivity Immediately Default Router The Router menu allows you to set the Internet address of a router. The address is in the format xxx.xxx.xxx.xxx. Menu Network/Default Router Choices Each xxx.xxx.xxx.xxx triplet can have a value of 001–254. Default 000.
Configuration Menu NMS1–NMS3 SNMP (Simple Network Management Protocol) is a standard protocol used to monitor devices and the networks to which they attach. The NMS1, NMS2, NMS3 menus allow you to identify and configure up to three Network Management Stations (NMSs). You must provide the following information about each NMS that you want to be able to access the printer: Internet address, community name, and access.
Configuration Menu Notes 000.000.000.000 is a wildcard address that allows any host to connect to the printer using the defined community name. Once you save your changes to this menu, the printer automatically reboots. The address must consist only of numbers and periods. Selecting a letter or another symbol results in an error message. Any xxx value between 10 and 99 must begin with 0 (for example, 10 is entered as 010 and 99 is entered as 099).
Configuration Menu Service Service menu items are used to clear service messages and to view the number of faces printed. Page Count This menu item allows you to view the number of pages that have been printed. Menu Service/Page Count Choices None Default 0 Clear Care Use this menu item to clear service messages from the control panel.
2 Printer Driver Configuration In This Chapter . . .
Selecting the Crown Port Introduction The magicolor 6100 DeskLaser printer driver is for use with Windows 95/98/2000 and NT 4.0 operating systems. This chapter describes how to configure the printer driver and the Crown Print Monitor. We’ve also included information about using the MINOLTA-QMS Printer Status Monitor. Selecting the Crown Port If you installed the Crown Print Monitor, follow the instructions in this section to assign the new Crown port that was created.
Configuring the Printer Driver Configuring the Printer Driver This section explains how to access and configure the magicolor 6100 DeskLaser printer driver for Windows 95/98, and for Windows 2000/NT 4.0 installations. The printer configuration options are located on tabs that appear in the magicolor 6100 DeskLaser printer driver window. To access options for viewing or modification, open the printer driver window and click on the tab appropriate for your needs.
Configuring the Printer Driver » Note: You should configure your printer driver settings via the printer driver properties method for your typical print jobs and use your application’s printer setup method for print jobs that require special, less frequently needed printer settings. The tabs and a summary of the options found on each are as follows: 2-4 General—Allows you attach comments, use a separator page, and print a test page. See your Windows documentation.
Configuring the Printer Driver Windows 2000/NT 4.0 Configuration Methods » Note: If you’re using Windows 95/98, refer to “Windows 95/98 Configuration Methods” on page 2-3 for complete information. There are three methods you can use to configure the printer driver. However, these three methods don’t all have the same options or control. ... via the printer driver properties Gives you access to the General, Ports, Scheduling (Windows NT 4.
Configuring the Printer Driver ... via document defaults (Windows NT 4.0) or via printing preferences (Windows 2000) How To: 1 From the Windows Start menu choose Settings. 2 Choose Printers. 3 Select the magicolor 6100 DeskLaser printer driver. 4 From the File menu, choose Default Document Properties (Windows NT 4.0) or choose Printing Preferences (Windows 2000). 5 Make your selections, and then choose OK to save your changes. 6 Close the Printers window.
32-bit SuperDriver Setup Sharing—Allows you to share the printer and install alternate drivers. See your Windows documentation. Security—Allows you to modify the permissions to limit access on the printer, view or set auditing information, or view or take ownership of the selected item(s). See your Windows documentation.
32-bit SuperDriver Setup Configuring Paper Options The Paper tab allows you to provide information about the type, size, and location of the media you want to print on. If a duplex unit is installed, there is also a setting for duplex print options. » Note: Optional printer components such as a duplex unit and lower feeder units must be identified in the Device Option tab before you can identify settings for these features (settings for optional components will be grayed out or will not appear).
32-bit SuperDriver Setup Paper Size Purpose Choices Default Sets the media size. Size Inches Millimeters A3 11.7 x 16.5 297.0 x 420.0 A4 8.3 x 11.7 210.0 x 297.0 B4 (JIS) 10.1 x 14.3 257.0 x 364.0 B5 (ISO) 6.9 x 9.8 176.0 x 250.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 Envelope Com 10 4.1 x 9.5 104.1 x 241.3 Envelope DL 4.3 x 8.7 109.2 x 221.0 Executive 7.3 x 10.5 185.4 x 266.7 Ledger 17.0 x 11.0 431.8 x 279.4 Legal 8.5 x 14.0 215.9 x 355.6 Letter 8.5 x 11.0 215.9 x 279.
32-bit SuperDriver Setup Collate Purpose Collates multiple copies of documents when selected. Choices Enabled (selected)—All pages of the document are printed before the next copy is printed. Disabled—All copies of each page are printed before the next page is printed. Default Disabled Notes If you are making multiple duplex copies of a job that has an uneven number of pages, deselect collation in the application and then select Collate in the driver on the Paper tab.
32-bit SuperDriver Setup Paper Source Purpose Sets the input source (cassette) from which print media is pulled into the printer Choices Auto—The printer will use the first cassette it can find that contains media large enough to satisfy the print job requirements. Upper Tray—The cassette in the standard (upper) position. Optional (1 or 2)—The cassette(s) in the lower position (available only on printers with one or two lower feeder units installed).
32-bit SuperDriver Setup 1st Page Purpose This list allows you to identify the paper source for the first page of the document. Choices Upper Tray Optional (1 or 2)—available only on printers with one or two lower feeder units installed. Default Upper Tray Notes This list is disabled (grayed-out) if Different Paper for 1st Page is disabled, or if there are no lower feeder units installed.
32-bit SuperDriver Setup Media Type Purpose Sets the type of media to be printed. Choices Plain Paper mode—Long-grain paper 16–24 lb (60–90 g/m²) Transparency mode—Transparencies 24–41.75 lb (90–157 g/m²) Thick Stock mode—Thick stock 24 lbs–43 lbs (90–163 g/m²) Default Plain Paper Notes Duplex Options are available only when Plain Paper is selected as the Media Type.
32-bit SuperDriver Setup Configuring Page Layout Options The Page Layout tab allows you to provide information about the number of document pages to print on a single side of media, the scaling percentage to be applied and the identification and placement of watermarks to be printed.
32-bit SuperDriver Setup N-up (Number-up) Purpose Selects the number of document pages to print on a single side of the media. Choices Off—One document page will be printed on each media page. 2-, 4-, 6-, 9-, 16-Up—Multiple document pages will be printed on each media page. Default Off Notes The N-up option setting is disabled (grayed-out) if the Scaling option is in effect. To enable the N-up option, set the Scaling option setting to 100.
32-bit SuperDriver Setup N-up Style Buttons Purpose Each N-up style option is selectable by enabling (selecting) the button located next to the style graphic. Only one style may be selected at a time. Choices Horz. Ascending Horz. Descending Vert. Ascending Vert. Descending Default Horz. Ascending Border Line Purpose Allows you to place a border line between N-up page images on the printed media. Choices Enabled (selected)—Prints a border line between N-up page images.
32-bit SuperDriver Setup First Page Only Button Purpose This option setting determines whether the watermark only prints on the first page of the document or on all document pages. Choices Enabled (selected)—The watermark prints only on the first page of the document. Disabled—The watermark prints on all pages of the document. Default Disabled Notes This option is unavailable (grayed-out) until a watermark is selected.
32-bit SuperDriver Setup Edit Watermark Button Selecting this button opens the Watermark window, where you can add, delete, or modify watermarks to be printed on your media. W a term a rk grap h ic Editing an Existing Watermark 1 Select the watermark you want to edit from the Watermark list. When you select a watermark, it displays in the watermark graphic, and the watermark configuration details appear in the Watermark Edit fields located on the right side of the window.
32-bit SuperDriver Setup Adding a New Watermark 1 Choose the Add button. When the Add button is selected the Watermark Edit fields will be filled by default values. You may choose to accept or change any of the default option values. 2 » Modify the settings for each Watermark Edit option as needed. Note: See “Configuring Watermark Edit Options” on page 2-19 for a description of Watermark Edit options.
32-bit SuperDriver Setup Angle: This option allows you to set the angle of the watermark on your media. You may select any angle between -90 and 90 degrees. Changes to the angle setting are reflected in the watermark graphic. Position: Use the horizontal and vertical controls to adjust the position of the watermark on the media. Changes to the position setting are reflected in the watermark graphic. Watermark Graphic The Watermark Graphic is located on the lower-left side of the Watermark window.
32-bit SuperDriver Setup Configuring Image Options The Image tab allows you to provide settings for color selection, color matching, document type, composite black, and resolution.
32-bit SuperDriver Setup Color Purpose Selects color or monochrome printing. Choices Enabled (selected)—Full color (cyan, magenta, yellow, and black) Disabled—Monochrome (black only) Default Enabled (selected) Notes The Disabled setting is designed only for text and grayscale graphics. If Color is disabled, the Composite Black settings will not be available (grayed-out). Color Match Purpose Selects the method for color matching.
32-bit SuperDriver Setup Resolution Purpose Selects print resolution to use. Choices 600 x 600 dots per inch 1200 x 600 dots per inch Default 600 x 600 dots per inch Fine Mode Purpose Used to enable or disable fine mode. Choices Enabled (selected)—Turns fine mode on. Disabled—Turns fine mode off. Default Disabled Notes Setting the print quality to Fine will reduce the printing speed by as much as 50 percent.
32-bit SuperDriver Setup Brightness and Contrast Adjustments Purpose Allow you to customize the brightness (lightness and darkness) and contrast of an image. Brightness—Increase for a lighter print; decrease for darker. Contrast—Increase for higher contrast print; decrease for lower contrast. Choices 0%—100% Default The center setting (50%) on each slider bar. Notes The settings on the slider bars can be changed using keyboard arrow keys.
32-bit SuperDriver Setup Configuring Device Options The Device Option tab allows you to identify which options have been installed on your printer. Installable Options, Installed Option Lists, and Options Graphic The Installable Options list displays all printer options that are available for your printer. The Installed Options list displays the current configuration that has been selected. These settings are represented by changes in the Options Graphic.
Sharing the Printer Information on the About Tab The About tab contains the version information for your printer driver and associated files. Sharing the Printer The magicolor 6100 DeskLaser may be shared via two communication protocols: Ethernet Refer to your Windows online help for information about printer sharing. Users who intend to print over a network using TCP/IP need to install the Crown Print Monitor. See “J.
Using the Crown Print Monitor Using the Crown Print Monitor The Crown Print Monitor (CROWNMON) for Windows is designed specifically for MINOLTA-QMS printers using TCP/IP protocol to transport print jobs and Print Manager to access printer status information. The Print Monitor’s Print Spooler (both workstation and server versions) controls the printing environment for both local and remote print jobs submitted through shared resources via TCP/IP.
Using the Crown Print Monitor Viewing the Crown Print Monitor 1 From the Start menu, choose Settings. 2 From the Settings menu, choose Printers. 3 Double-click the magicolor 6100 DeskLaser printer icon. Caution: When printing, do not cancel a print job in the Crown Print Monitor while the job is paused. Whenever a print job is sent to that port, its status is reported in a status window.
3 Everyday Operations and Printer Care In This Chapter . . .
3-2 “Replacing the Cleaning Roller” on page 3-25 “Replacing the Waste Toner Bottle” on page 3-27 “Replacing the Ozone Filter” on page 3-28 “Handling the Printer” on page 3-28 “Cleaning the Printer” on page 3-30 “Maintenance Schedule” on page 3-39 magicolor 6100 DeskLaser User's Guide
Media Sizes Introduction This chapter covers basic printer operation, such as loading paper, transparencies, labels, and envelopes; and how to replace a toner cartridge, the OPC belt cartridge, the fuser oil bottle, the cleaning roller, and the waste toner pack. Media Sizes The magicolor 6100 DeskLaser prints on a wide variety of media sizes. However, the input source/location varies. Media Media Size Input Source/Location* Inches Millimeters A3 11.7x16.5 297.0x420.0 A4 8.3x11.7 210.0x297.
Loading the Media Cassette Loading the Media Cassette This section discusses loading the media cassette with paper. If you’re using another type of media, refer to “Using Media Other Than Paper” on page 3-7 for information.
Loading the Media Cassette Load the Cassette 1 Remove the media cassette from the printer. 2 Adjust the media guides to fit the size paper you’re loading. Squeeze the retainers at the ends of the left guide and/or the center guide, move the guide to the appropriate location (media sizes are listed on the cassette), and release the retainers. Left guide C enter guide M edia pressure plate 3 Push the media pressure plate down to lock it in position. 4 Load the paper.
Loading the Media Cassette Using Letterhead and Memo Media Formatting Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Input Cassette Universal or Letter/A4 Capacity Up to 250 sheets, depending on the thickness of the media Type Refer to “Paper Specifications” on page 3-4. Weight Refer to “Paper Specifications” on page 3-4.
Using Media Other Than Paper Using Media Other Than Paper Caution: Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, glossy stock, labels, thick stock, transfer media, or transparencies) may adversely affect print quality or reduce engine life.
Using Media Other Than Paper Loading and Printing Envelopes 1 In the printer driver (Paper tab, Media Type option), select Thick Stock. 2 Place the envelopes on a flat surface, and flatten them by pressing down the corners. 3 Flex the envelope stack (including the edges) to remove any stiffness. 4 Correct any bent corners, and then tap the envelopes on a flat surface to align them. 5 Remove the upper media cassette from the printer (and remove any media in the cassette).
Using Media Other Than Paper Using Glossy Stock Formatting Format the information to be printed on the glossy (book) stock within your application. Try printing your data on a plain sheet of paper first to check placement. Input Cassette Standard upper media cassette only Capacity Up to 50 sheets, depending on the thickness of the media Weight 24–42 lb (90–157 g/m²) Print Mode Thick Stock Note The printer doesn’t support duplex printing on glossy stock.
Using Media Other Than Paper Using Labels Formatting Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Input Cassette Standard upper cassette only Capacity Up to 50 sheets, depending on the thickness of the labels Type Use only labels recommended for laser printers, such as Avery 5260. Weight 24–42 lb (90–157 g/m²) Print Mode Thick Stock Notes Adhesive label stock in sizes letter or A4.
Using Media Other Than Paper Using Thick Stock Formatting Format the information to be printed on the thick stock within your application. Try printing your data on a plain sheet of paper first to check placement. Input Cassette Standard upper media cassette only Capacity Up to 50 sheets, depending on the thickness of the media Type For information about thick stock media recommended for your printer, refer to the magicolor 6100 Answer Base at www.minolta-minolta-qms.
Using Media Other Than Paper Type For information about transfer media recommended for your printer, refer to the magicolor 6100 Answer Base at www.minolta-qms.com/support/ (click on Answer Base or the sun icon). Weight Do not exceed the limits for thick stock, up to 43 lb (163 g/m²). Print Mode Thick Stock Loading and Printing Transfer Media 1 In the printer driver (Paper tab, Media Type option), select Thick Stock.
Using Media Other Than Paper Notes Xerox 3R5765 is placed in cassette as long-edge fed with non-striped edge first and striped side down. 3M CG3710 is placed in cassette as short-edge fed with non-striped edge first and striped side down. Transparencies fed short-edge generally provide better print quality than those fed long-edge. Keep the media path clean. Transparencies are especially sensitive to a dirty media path.
Imageable Areas Imageable Areas Working Within the Imageable Area The imageable area for media sizes except oversize and envelopes is the page size minus 0.197" (5 mm) from the top, left, and right edges. See the diagram on page 3-15 for standard plain paper. See the diagram on page 3-16 for glossy stock, label, thick stock, transfer media, and transparency printable areas. For printable areas on envelopes, see “Envelopes” on page 3-17.
Imageable Areas Imageable Area Plain Paper Note: The nonguaranteed print areas are areas on which you can print, but image quality in these areas may be less than perfect. M edia feed direction Leading edge of m edia N onprintable area 0.157" (4 mm) N onguaranteed area 0.039" (1 mm) Simplex, Duplex - back side 0.118" (3 m m ) D uplex - front side 0.078" (6 m m ) N onguaranteed area 0.118" (3 m m ) N onguaranteed area N onprintable area 11.7" (297 m m ) maximum 18.0" (457 m m ) m axim um 0.
Imageable Areas Glossy Stock, Labels, Thick Stock, Transfer Media, Transparencies M edia feed direction Leading edge of m edia — Leading edge of media— N onprintable area 0.157" (4 m m ) N onguaranteed area 0.078" (2 m m ) 11.7" (297 m m ) m axim um 18.0" (457 m m ) m axim um N onguaranteed area 0.236" (6 m m ) N onprintable area 0.157" (4 m m ) 3-16 magicolor 6100 DeskLaser User's Guide N onprintable area 0.
Using Toner Cartridges Envelopes » Note: Print orientation is determined by your application. N onprintable area 0.157" (4 m m ) N onprintable area 0.157" (4 m m ) N onprintable area 0.118" (3 m m ) N onguaranteed area G uaranteed print area (G uaranteed print area varies w ith m edia size) 1.65" (42 m m ) m axim um 4.15" (105.3 m m ) m axim um N onprintable area 0.
Using Toner Cartridges » Note: The toner cartridges that are shipped with the printer (Starter cartridges), will print about half as many pages as replacement cartridges. Consumable life is expressed in simplex letter/A4 pages (1 face). A duplex page (2 faces) is equivalent to two simplex pages. When toner runs low in a cartridge, x Toner Low displays in the message window. It’s your option whether to continue printing; usually, parts of the page print lighter.
Replacing a Toner Cartridge Toner Cartridge Storage Keep toner cartridges in their packaging until you’re ready to install them. Store toner cartridges in a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 95 ° F (35 ° C) and the maximum storage humidity is 80% without condensation. Keep toner cartridges level during storage.
Replacing a Toner Cartridge 4 Remove the protective cover. Caution: Each toner cartridge has a colored label that corresponds to a colored label to the right of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color. If a toner cartridge doesn’t slide in easily, don’t force it. 5 » Align the toner cartridge with the cartridge guides, and gently push the cartridge into the printer.
Replacing the OPC Belt Cartridge Replacing the OPC Belt Cartridge Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be limited to less than two minutes, or permanent damage could result. If you suspect a belt is damaged due to exposure to light, put the belt in a dark place to recover. Depending on the amount of exposure, recovery may take up to two hours.
Replacing the OPC Belt Cartridge 2 3 3-22 Rotate up the two lock levers (one on each side of the OPC belt cartridge opening) to prepare the opening for the cartridge. Lock levers Remove the protective sheet from the cartridge, and then pull out the two orange tension-release pins (one on each side of the cartridge).
Replacing the OPC Belt Cartridge 4 Holding the cartridge above the printer, align the guide pins on the cartridge with the guide slots in the lock levers. The green surface of the cartridge faces you. Caution: When lowering the cartridge into the guide slots, the metal contact on the lower left side of the cartridge should be aligned outside of the left guide slot. M etal contact 5 Gently guide the cartridge into the printer. Caution: The cartridge should slide easily into the printer.
Replacing the Fuser Oil Bottle Replacing the Fuser Oil Bottle 1 Turn off the printer. Caution: If you have a duplex unit installed, make sure you have opened the duplex unit top cover before completing the following step. Forced opening of the printer’s top cover first may damage the unit. 3-24 2 Open the top cover of the printer. 3 Open the two bottle lock levers.
Replacing the Cleaning Roller 4 Remove the empty oil bottle. 5 Install the new oil bottle. 6 Close the two bottle lock levers. 7 Close the top cover and turn on the printer. 8 Check the status message in the message window. If a fuser oil bottle alert message is displayed, use the Service/Clear care menu to remove it. Replacing the Cleaning Roller WARNING! The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it.
Replacing the Cleaning Roller 2 Open the top cover of the printer. 3 Open the two cleaning roller lock levers. 4 Grasp the handle of the cleaning roller and remove it. 5 Install the new cleaning roller. 6 Close the two cleaning roller lock levers. 7 Close the top cover and turn on the printer. 8 Check the status message in the message window. C leaning roller If a cleaning roller alert message is displayed, use the Service/Clear care menu to remove it.
Replacing the Waste Toner Bottle Replacing the Waste Toner Bottle 1 Open the front cover. 2 Take out the old waste toner bottle. Front cover latch 029amati.eps W aste toner bottle 3 Use the label on the side of the old waste toner pack to seal the opening, and then dispose of the pack in accordance with safety laws and regulations in your area. 4 Prepare the new waste toner bottle. 5 Set the new waste toner bottle in the holder and close the cover.
Replacing the Ozone Filter Replacing the Ozone Filter The ozone filter reduces exhausted ozone gas. 1 Remove the ozone filter case on the left rear of the printer. 2 Remove the ozone filter from the case. 3 Install a new ozone filter in the case. 4 Reinstall the ozone filter case. 5 Discard the old ozone filter. 6 Check the status message in the message window. O zone filter case O zone filter If an ozone filter alert message is displayed, use the Service/Clear care menu to remove it.
Handling the Printer Always close the printer covers gently. Never expose the printer to vibrations. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Do not leave the printer open for any length of time, especially in well-lit places; light may damage the OPC belt cartridge. Do not open the printer during printing and do not tap paper stacks on the printer. Do not tilt, lubricate, or disassemble the printer.
Cleaning the Printer Cleaning the Printer Paper dust may accumulate inside the printer. Blurred or splotchy prints and paper jams can result from dusty printer parts. Regular cleaning takes only a few minutes and helps ensure print quality. You need to clean both the inside and outside of the printer. WARNING! Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.
Cleaning the Printer » Paper discharge Note: A dry cotton cloth and dry cotton swab are required for these procedures. 1 Turn off and unplug the printer. 2 Open the printer’s rear cover. D uplex unit paper guide D uplex unit rear cover If your printer has a duplex unit installed, you can access the printer’s rear cover by opening the duplex unit rear cover and paper guide.
Cleaning the Printer 3 Using a dry cotton cloth, clean any paper dust and toner buildup from the registration rollers. You can manually rotate the rollers while cleaning them by turning the gear on the left end of the roller shaft. G ear R egistration rollers 4 Clean the transfer roller. a Note: Because you cannot see when the unit is released, it’s best to lift the unit and the lock lever at the same time.
Cleaning the Printer 5 Clean the paper discharger. a Remove the paper discharger by pushing it to the right and then lifting it up and out of the transfer unit. (It comes out after the tabs on the charger have cleared their retainers.) b Using a dry cotton cloth, clean any paper dust and toner buildup from the outside of the paper discharger. c Using a dry cotton swab, clean any paper dust and toner buildup from the interior of the paper discharger.
Cleaning the Printer Cleaning the OPC Belt Cartridge Caution: The OPC belt is extremely sensitive to touch. Always handle the cartridge so you don’t touch the surface of the belt. Any body oil left on the surface of the belt will prevent toner from adhering to the belt which results in poor image quality. Also, keep the cartridge away from anything that may scratch the surface of the belt. Any scratches will show in the image produced.
Cleaning the Printer 4 Clean the corona wire using the built-in wire cleaner attached to the corona case. W ire cleaner C orona case While pinching the two tabs of the wire cleaner together, slide the wire cleaner to both ends of the corona case. Caution: Failure to return the wire cleaner to its home position (marked by an arrow on the corona case), may degrade print quality. 5 Reinstall the OPC belt cartridge, and secure its lock levers. 6 Close the printer’s front and top covers.
Cleaning the Printer 3 Open the laser lens cover. Release the two tabs on the front edge of the lens cover and rotate the hinged lens cover toward the rear of the printer. This will allow enough access room to clean the lens without the need of parts removal. Tabs 4 Using a dry cotton cloth, wipe the lens. 5 Reinstall the laser lens cover. The two tabs should snap back into place. 6 Reinstall the four toner cartridges. 7 Close the printer’s front cover.
Cleaning the Printer Caution: If you have a duplex unit installed, make sure you have opened the duplex unit top cover before completing the following step. Forced opening of the printer top cover first may damage the unit. 2 Pull the latch to release the top cover, and then open the cover. P aper exit rollers » Note: The above illustration shows the printer without the duplex unit. The cleaning instructions for models with and without the duplex unit are the same.
Cleaning the Printer Cleaning the Exterior of the Printer WARNING! Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.
Maintenance Schedule Maintenance Schedule Cleaning Schedule You should perform a thorough cleaning every 30,000 single-sided pages or 12 months. This item needs cleaning... After... Corona wire (also known as the OPC charge wire) Every 30,000 single-sided pages or User 12 months, whichever comes See “Cleaning the OPC Belt earlier (or whenever dark vertical Cartridge” on page 3-34. streaks appear on printed pages).
Maintenance Schedule This item needs cleaning... After... By... Registration roller Every 30,000 single-sided pages, or 12 months, whichever comes earlier. User Every 30,000 single-sided pages, or 12 months, whichever comes earlier. User Transfer roller See “Cleaning the Transfer Unit” on page 3-30. See “Cleaning the Transfer Unit” on page 3-30. Preventive Maintenance Schedule 3-40 This item needs After... preventive maintenance... By...
Maintenance Schedule Replacement Schedule This item needs replacing... After... By... Cleaning roller Check fuser cleaning roller or Replace cleaning Roller displays in the message window (after 20,000 single-sided pages at 5% coverage of each color). User Check fuser oil & cleaning roller displays in the message window (after approximately 12,000 single-sided pages; however, fuser oil bottle life is media dependent—coarser paper requires more oil).
Maintenance Schedule This item needs replacing... After... By... Fuser unit Replace fuser displays in Authorized service provider. the message window (after 100,000 single-sided pages maximum at an equal mix of black and 4-color pages, all with 5% coverage of each color; however, fuser unit life is media dependent). Paper discharger 240,000 single-sided pages at Authorized service provider. 5% coverage of each toner color. Paper pickup roller and Paper 120,000 single-sided pages.
4 Advanced Printer Operations In This Chapter . . .
High-Resolution Printing Introduction This chapter describes changing print resolution, chaining paper cassettes, collating output, printing a status page, cancelling a print job, and ending a print job. Instructions for updating the printer’s system software and printer drivers are also included. High-Resolution Printing MINOLTA-QMS technology provides a print resolution for almost every application or budget.
Optimizing Printing Performance over a Parallel Port You may need additional memory (DIMMs) for the following: To print complex graphics For increased collation performance For increased spooling performance For duplex printing on large media sizes Optimizing Printing Performance over a Parallel Port » Note: This information applies only to PCs with Windows 95/98. On PCs with Windows 2000/NT 4.0, the parallel port is controlled by printer driver software.
Cassette Chaining The method of accessing and changing the BIOS settings varies for each PC vendor (and in some cases, for each model). In general, the two most common methods for accessing the BIOS are by 1 pressing a particular key or keys on your keyboard when the PC is first turned on –or– 2 running a setup program provided by the manufacturer. Refer to your PC manual for specific instructions on how to access the BIOS and change the parallel port mode.
Duplex (2-Sided) Printing Duplex (2-Sided) Printing » Note: Duplexing is only supported on plain paper and limited thick stock. Manual Duplexing If you don’t have an automatic duplexing option, you can duplex print manually: Print on one side of the paper, reinsert the printed sheet(s) into the media cassette (blank side up), and then print the second side. » Note: Media jams may occur if the printed sheet(s) reinserted in the media cassette are not entirely flat.
Updating the Printer Driver/Monitor 2 Press Menu. 3 Press the right or left arrow key until SAMPLE PAGE appears in the message window. 4 Press Select. 5 Press the right or left arrow key until YES appears in the message window. 6 Press Select. 7 Press Online twice. » Note: Step 7 is only necessary the first time you print a sample page after powering on the printer. As long as power is uninterrupted, all subsequent sample pages begin printing after you complete step 6.
Updating System Software 3 Select Install Printer Utility and Driver from the list. The Printer Utilities Installation screen opens. 4 Choose Next. The General User Information screen opens. By default, both the Print Monitor and the Driver for Win95, 98, 2000, and NT 4.0 check boxes are selected for installation. Clicking on a check box will remove the check and prevent the selection from being installed.
Updating System Software After downloading, use this procedure to update the system software: 1 Turn on the printer. 2 Using the Windows Explorer, open the directory where you downloaded the system code file. 3 Double-click the downloaded file (mc6100dl.exe). The mc6100dl.exe file will execute its commands within a MS-DOS window and produce a file named wps.sum. 4 When you see “Finished” in the MS-DOS window title bar, close the MS-DOS window. 5 From the Start menu choose Run...
5 Options In This Chapter . . .
Additional Media Handling Additional Media Handling Media Cassettes The standard printer configuration provides a 250-sheet universal cassette. Additional media cassettes provide two main benefits: Expanded flexibility to switch media size, color, and type without having to unload and load media. Keep replacement cassettes close by, and you can easily change media by slipping one cassette out and another in.
Lower Feeder Unit (LFU) 6 Install the postcard adapter onto the cassette as shown. 7 Adjust the media guides to the length and width of the postcards. » Note: Make sure the guides are snug enough to keep the postcards straight, but not so tight that they buckle the postcards. 8 Place the postcard stack into the cassette with the printing side up. 9 Slide the media cassette back into the printer. The media cassette must be located in the upper position, not in the optional lower feeder unit.
Lower Feeder Unit (LFU) Unpacking the LFU 1 Remove the feeder from the shipping carton, and place it on a flat surface. 2 Remove any tape and packing material from the feeder. Save the packing material in case you ever have to move or ship the feeder to a new location. 2 Installing the LFU » Note: Up to two optional lower feeder units may be installed on your printer. The following steps apply to both single and dual LFU installations except where noted.
Lower Feeder Unit (LFU) 2 Move the lower feeder unit to a table or flat surface near the printer. 3 Position the LFU cable connector away from the rear of the LFU. 4 Check the front and rear positions of the positioning pins on the LFU(s) and make sure the metal coupler is in the open position (pushed to its rightmost position).
Lower Feeder Unit (LFU) For dual LFU installations: align the positioning pins and set one LFU on top of the other. 5 Set the printer on top of the input feeder. Be sure to align the printer and LFU as precisely as possible. Make sure the printer is not tilted on top of the LFU. WARNING! If consumables are installed, be sure to keep the printer level when moving it to prevent accidental spills.
Lower Feeder Unit (LFU) 7 Install the metal bracket underneath the side of the printer just below the connector. Bracket Holding the bracket at a slight angle, slide it up into the hole underneath the printer before setting it to vertical. 8 Make sure that the hole in the metal bracket is lined up with the corresponding hole on the input feeder. 098mati.eps 9 Tighten the thumbscrew to attach the bracket to the lower input feeder.
Lower Feeder Unit (LFU) 10 Remove the cassette from the printer. You should be able to see the metal coupler at the front upper-right corner of the printer’s cassette slot. 11 Push the handle of the metal coupler around so the hook is attached to the slot on the printer. For dual LFU installations: close the metal coupler inside of the topmost LFU’s cassette slot to secure the two LFUs together. 12 Connect the cable at the left rear of the LFU to the printer.
Lower Feeder Unit (LFU) 13 Install the right side cover(s). 14 Install the left side cover(s). Rotation slot and pin a Attach the rotation slot on the cover to the rotation pin on the LFU. b Rotate the left side cover to snap it into place on the printer. 15 For best output quality and longest consumables life, install the printer on a hard, flat, level (within 1.5°) surface capable of supporting about 143 lbs (65 kg). A surface can be tested for levelness with a round pencil.
Duplex Unit 16 Adjust the anchor feet on the right side of the LFU(s) to level the printer. Right side of printer 105MATI.EPS 17 Plug the printer in and turn it on. » Note: In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Duplex Unit The duplex unit attaches to the rear of the printer and the lower feeder unit (LFU). You must have at least one LFU attached before installing the duplex unit. 5-10 1 Turn off the printer and unplug it.
Duplex Unit 3 Remove the upper paper exit cover from the top-rear of the printer. 4 Facing the back of the printer, using a small coin or flat-bladed screwdriver, remove the two plugs from the upper-rear of the printer by gently prying outward from the plug slots. 5 Plugs Upper paper exit cover Remove the two access plates located on the rear, inside panels of the LFU by sliding the plates toward you. Duplex unit Access plates 6 Open the duplex unit top cover.
Duplex Unit 9 Fasten the two thumbscrews to lock the duplex unit into place. Thumbscrews 10 Close the duplex unit top cover. 11 Remove the left side cover from the printer. 12 Connect the duplex unit cable to the black connector at the left rear side of the printer.
Dual In-Line Memory Modules 13 Reattach the left side cover. 14 Plug the printer in and turn it on. » Note: In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Dual In-Line Memory Modules Your magicolor 6100 DeskLaser comes with 32 MB RAM. However, you can upgrade it to a maximum of 256 MB of RAM through the installation of additional DIMMs (Dual in-line memory modules, compact circuit boards with surface-mount memory chips).
Dual In-Line Memory Modules If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off). Never attach the wrist strap to any piece of equipment with an electrical current present. Turn off all power switches first.
Dual In-Line Memory Modules 4 » If you need to remove a DIMM before installing one, remove it as follows; otherwise skip to step 5. Note: If both DIMM connectors are filled and you want to install more memory, you must remove both DIMMs and install one DIMM of a greater memory capacity or install two DIMMS of equal size. 5 » a Using both thumbs, pull the latches (one on each side of the DIMM connector) outward. b Lift the DIMM straight out of the DIMM connector.
Printer Cabinet 10 Reconnect the power cord, and turn on the printer. » Note: In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Printer Cabinet A printer cabinet is available. Follow the assembly instructions included with it. What’s Next? The next chapter describes the proper way to remove media jams from the magicolor 6100 DeskLaser.
6 Printer Jams and Troubleshooting In This Chapter . . .
6-2 “Printer Problem Checklist” on page 6-23 “OPC Belt Cartridge Problems” on page 6-24 “Control Panel Problems” on page 6-24 “Printer Driver/Print Monitor Problems” on page 6-25 “Output Problems” on page 6-25 “Duplex Unit Problems” on page 6-26 “Print Quality Problems” on page 6-27 “Image Defects” on page 6-28 “Placing a Service Call” on page 6-35 magicolor 6100 DeskLaser User's Guide
Automatic Jam Recovery Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, a problem checklist, and actions you should take when a specific problem occurs.
Preventing Media Jams » Note: Do not fan transparencies since this causes static. Remove transparencies from the output tray immediately to avoid static buildup. Do not allow the output tray to overfill. » 6-4 If you have problems with double feeding, remove the media from the cassette and fan the sheets. They may be sticking together. Note: The face-down output tray has a 250-sheet capacity. Jamming may occur if you allow media to accumulate more than 250 sheets at a time.
Understanding the Media Path Understanding the Media Path Understanding the printer’s media path will help you locate media jams. The media cassette is located at the bottom front of the printer. The media is picked from the cassette, passed under the transfer drum, passed through the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer. Access to the media path, in case of a media jam is through the printer’s rear cover.
Understanding the Media Path With Optional Duplex Unit Understanding the printer’s media path will help you locate media jams. The media cassette is located at the bottom front of the printer.
Media Jam Status Messages Media Jam Status Messages When a jam occurs, the message window on the control panel displays one of five messages: Misfeed Jam, Inner Jam, Outer Jam, Drum Jam, or Duplex Jam. Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using the wrong weight print media. Misfeed jams occur in the standard upper input feeder or lower input feeder.
Removing Media Jams Misfeed Jams 1 Remove the media cassette(s). 2 Pull out the jammed media. 3 Ensure that the media is lying flat in the cassette(s) and that it doesn’t exceed the media limit mark. 4 Slide the cassette(s) back into the printer. Inner Jams, Outer and Drum Jams WARNING! The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.
Removing Media Jams 2 Remove the jammed media by pulling it toward you. 3 Close the printer’s rear cover. 4 If there still is a jam message, open the printer’s top cover. i Pull the top latch to release the top cover. 5 Remove the jammed media by pulling it toward you.
Removing Media Jams 6 If you cannot reach the media from the top of the fuser or the media will not come out easily, open the fuser roller pressure release levers (one at each end of the fuser). 7 Remove the jammed media by pulling it from the bottom of the fuser (through the printer’s rear cover), not from the top of the fuser. This prevents any unfused toner from dirtying the fuser rollers. Caution: Be careful not to touch the transfer drum while removing jammed media.
Removing Media Jams Duplex Unit Jams 1 Open the duplex unit top cover. 2 Remove the jammed media. 3 Close the duplex unit top cover. 4 If there still is a jam message, open the duplex unit lower cover. 5 Remove the jammed media by pulling it toward you. 6 Close the duplex unit lower cover. 7 If there still is a jam message, open the duplex unit lower cover and paper guide.
Removing Media Jams If the media did not come out easily or if you cannot reach the media from this area, keep the duplex unit lower cover open. 10 Open the duplex unit top cover. 11 Pull the top latch to release the top cover. 12 Remove the jammed media by pulling it toward you.
Removing Media Jams 13 If the media doesn’t come out easily, open the fuser roller pressure release levers (one at each end of the fuser). Fuser roller pressure release levers 14 Open the printer’s rear cover (accessible with the duplex unit lower cover and paper guide open) and remove the jammed media by pulling it from the bottom of the fuser, not from the top of the fuser. Caution: Be careful not to touch the transfer drum while removing jammed media.
Installation Troubleshooting Installation Troubleshooting If you see this... It’s probably because... Colors aren’t registering The OPC belt cartridge is properly. not pushed all the way in. Do this... Repeat the steps in “Installing the OPC Belt Cartridge” of the Installation Guide. CHECK WASTE TONER The waste toner pack isn’t Make sure it sits loosely in its message appears in the properly installed. compartment and that the top of the pack message window.
Status and Service Messages Status Messages » Note: Status messages are not displayed while the printer is off line. This status message... means... Do this... ADJUST INPUTBIN BIN The specified cassette is not inserted correctly. Adjust the cassette. BELT CARTRIDGE MISINSTALLED The OPC belt cartridge is either Ensure that an OPC belt missing or incorrectly installed. cartridge is correctly installed. CANCELLING JOB The Cancel key has been pressed, and the print job is being canceled.
Status and Service Messages This status message... means... Do this... ENERGY SAVER The printer is in energy saver mode to reduce power consumption during periods of inactivity. No action needed. When a print job is received, the printer returns to normal power within 90 seconds. While in “sleep,” the printer’s message window will not display operator status such as door- and cassette-open messages.
Status and Service Messages This status message... means... IDLE The printer is on line, but no jobs No action needed. are in process. INNER JAM Media has jammed leaving the OPC belt cartridge area. Locate and remove the jam. MEDIA MISMATCH The media detected in the cassette doesn’t match the media size setting. Change the media in the cassette or change the media size setting. MISFEED JAM Media has jammed between the Locate and remove the cassette and the print engine. jam.
Status and Service Messages 6-18 This status message... means... Do this... PUT SIZE PAPER IN INPUTBIN BIN The Engine/Chain Inputbins is Refill the cassette with set to Off and the displayed the specified size media. cassette is empty. Refill it with the specified size media. SIZE is the media size detected by the engine, and INPUTBIN is the empty cassette. REAR DOOR OPEN The rear cover over the transfer Close the rear cover. unit is not closed. REPLACE BELT The OPC belt cartridge need replacing.
Status and Service Messages Service Messages This service message... Means... CALL FOR SERVICE C3 NVRAM ERROR An error has been detected with the item indicated in the service message. Correction of these errors is performed by qualified MINOLTA-QMS service personnel only. Contact your MINOLTA-QMS vendor.
Status and Service Messages This service message... Means... CALL FOR SERVICE F4 FUSER FAN See the information on the previous page.
Testing Ethernet Communication Testing Ethernet Communication Make sure the printer is on and connected to your network by pinging the printer. 1 From a PC connected to your network: a Go to Start/Programs/MS-DOS Prompt (Start/Programs/Command Prompt for NT). b In the DOS window, type ping ipaddress↵ (for example, ping 161.33.128.
Testing Ethernet Communication If your printer isn’t detected on the network, which is usually caused by bad cabling or connectors, your screen displays information similar to the following: Microsoft Windows 98 Copyright Microsoft Corp 1981-1998 C:\WINDOWS>ping 161.33.128.5 Pinging 161.33.128.5 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 161.33.128.
Printer Problem Checklist Printer Problem Checklist This section contains a list of possible printer problems and solutions. Be sure you’ve followed the steps in the magicolor 6100 DeskLaser Installation Guide. If there is no status message in the control panel message window, use the following steps to identify the source of your problem and to learn of possible solutions: 1 Does the printer power light come on? YES - Go to number 2. NO - Check the following: 2 Is power supplied to the AC outlet.
OPC Belt Cartridge Problems 3 Is the printer receiving data from the computer? If the Data indicator blinks after a file is sent, the printer is receiving the data. If not, check the following: Is the printer on line? The online indicator should be on and the message window should display IDLE. Is the printer interface cable securely attached to the printer connector? Turn off the printer, remove the interface cable, then reattach the cable securely to the printer interface connector.
Printer Driver/Print Monitor Problems see if there is a correlation between your use of a certain application and the printer resetting. If so, contact the application developer. If the printer resets in other circumstances, you should call your local vendor for service. Printer Driver/Print Monitor Problems If your printer driver or Crown Print Monitor files become corrupted, misplaced or deleted, you should replace the existing files by re-installing the software components.
Duplex Unit Problems 3 If these solutions do not work, contact your local vendor. Not All Pages Print If the printer stops printing in the middle of your file, try the following: 1 Check your cable. Be sure that you’re using a Centronics IEEE 1284 bidirectional parallel cable. 2 Make sure no one pressed the Cancel key while your job was printing. 3 Check the message window to see if the cassette you are using is out of media.
Print Quality Problems 2 Ensure that you have not mixed media types in your media cassette. 3 Ensure that your document has more than one page. 4 In the printer driver (Paper tab, Duplex option), choose Long-edge (flipped as in a loose-leaf notebook) or Short-edge (flipped as on a clipboard). 5 Remove media that is still jammed. Caution: Always open the duplex unit top cover before opening the printer’s top cover. Forced opening of the printer’s top cover first may damage the unit.
Image Defects 1 Check that you are using the correct type media. 2 If you are printing on thick stock, ensure that you have set the driver (Paper tab, Media Type option) to Thick Stock. 3 Check that there is enough toner in the printer whether or not the x TONER LOW message is displayed. Toner can settle in the cartridges. To redistribute the toner, remove the toner cartridge and gently rock it from side to side. Then reinsert the cartridge and try printing again.
Image Defects Specific Listed next are several print quality problems with possible solutions. Try the solutions in the sequence given. If the solutions listed do not solve the problem, place a service call to your local vendor. » Note: The following examples are based on 11"x17" media orientation. Blurred or Lightly Stained Background One or more toner cartridges may be defective. Check the toner cartridges, and install new ones, if necessary. Reinstall the OPC belt cartridge.
Image Defects Insufficient Gloss or Fusing If there is insufficient gloss of the printed image: Check the fuser oil condition. If there is insufficient fusing and the image comes off when the printed image is rubbed: Check your media type—envelopes, glossy stock, labels, transfer media, and thick stock have to be set in the Thick Stock mode. Irregular Print, Mottled Image The paper being used may have absorbed moisture (perhaps due to high humidity or having water spilled on the paper supply).
Image Defects Missing Image at Edge If the edge of an image is missing or optical density declines: Check the toner cartridge in question, and install new one, if necessary. Check the OPC belt cartridge, and install new one, if necessary. Mixed Color Image, Color Misregistration If mixing of colors occurs in the printed image: Ensure that the printer’s front cover is closed. Remove the toner cartridges and gently rock them five or six times to redistribute the toner.
Image Defects Spotting If spots appear on the printed image: Check the surface of the OPC belt cartridge, gently clean up the foreign particle using a soft, dry cloth, and replace the OPC belt cartridge, if necessary. Too Dark If images appear too dark: 6-32 Install new toner cartridges.
Image Defects Too Light If images appear too light: Remove the toner cartridges and gently rock them horizontally five or six times to redistribute the toner. Then, reinstall the cartridges. One or more toner cartridges may be defective. Check the toner cartridges, and install new ones, if necessary. Check your media type—envelopes, glossy stock, labels, transfer media, and thick stock have to be set in the thick stock mode.
Image Defects Uneven Print Density If the print density is uneven: Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges. Install new toner cartridges. Reinstall the OPC belt cartridge. If necessary, replace the OPC belt cartridge. Vertical Streaking If vertical streaking appears: The laser lens may be dirty. Clean the lens as described in chapter 3, “Everyday Operations and Printer Care.
Placing a Service Call Dashed Lines Not Printing Word 2000 Document (Windows 2000/NT4.0, 1200 x 600 dpi)... } 1.0 pt } 0.5 pt } 0.25 pt If dashed lines in Microsoft Word 2000 documents printed from PCs using Windows 2000/NT4.0 are missing: Set the line thickness to 0.5 pt or greater. From the Image tab in the printer driver, set the print resolution to 600 x 600 dpi--the line may be thin, but it should be legible.
7 Repacking the Printer In This Chapter . . .
Storing the Printer Caution: Failure to follow the instructions provided in this chapter could void your warranty. Storing the Printer Keep the following in mind when storing the printer for an extended period: 1 Unplug the printer. 2 Remove the toner cartridges from the printer and return them to their original packaging. If the original packaging is not available, protect the toner cartridges from spilling toner. 3 Remove the fuser oil bottle.
Relocating the Printer Relocating the Printer Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. Caution: Never lift a printer with the fuser oil bottle installed. To avoid toner contamination during shipment, leave the OPC belt cartridge installed. To avoid damage to your printer, we advise you to follow the next instructions very carefully. 1 Turn off the power to your printer.
Repacking the Printer Repacking the Printer If you need to relocate or ship your printer after it’s been installed, follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid. » Note: We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
Repacking the Printer 2 Remove the toner cartridges. 3 Prepare the fuser unit for shipment (includes removing the fuser oil bottle). 4 Change the waste toner bottle. 5 Remove the duplex unit (if attached). 6 Remove the lower feeder unit(s) (if attached). 7 Pack the printer for shipment. Remove the Cables and Media Tray(s) 1 Turn off the printer. 2 Remove the power cable and all interface cables. 3 Remove the media tray(s) from the printer.
Repacking the Printer 1 With the printer’s top cover open, at the top of the fuser, rotate the two lock levers to release the oil bottle. 2 Remove the oil bottle. Caution: Hold a sheet of paper under the oil bottle as you remove it, so no oil drips into the printer. 3 4 » 7-6 Turn the knob on the opening on the bottom clockwise to close it. Place the oil bottle (knob up) in an oil-proof container such as a plastic bag, until you’re ready to reinstall it.
Repacking the Printer 5 » Stuff several clean, wadded paper towels into the space normally occupied by the oil bottle to absorb any residual oil during shipment. Note: Don’t force the paper towels in, but make sure there are enough to fill the space. 6 At the top of the fuser, rotate the two lock levers to release the cleaning roller. Lock levers Front of printer » 7 Remove the cleaning roller. 8 Store the cleaning roller in its original shipping bag.
Repacking the Printer 9 Pull the two tension release levers toward the front of the printer until they lock into place. Tension release levers The tension release levers in their frontmost position protect the fuser rollers from damage during a move by removing the pressure between the two fuser rollers. They must be repositioned toward the rear of the printer before the cleaning roller can be reinstalled.
Repacking the Printer Remove the Duplex Unit » Note: If you don’t have a duplex unit installed, skip to the next section. 1 Close the printer’s top and front covers. 2 Remove the left plastic side cover from the lower feeder unit. » Note: If you have two lower feeder units installed, remove the left plastic side cover from the top lower feeder unit only. 3 Locate the cable at the left rear of the optional feeder that connects the duplex unit to the printer, and then unplug it.
Repacking the Printer 4 Open the duplex unit top cover and loosen the two thumbscrews until the duplex unit moves freely away from the rear of the printer. Thumbscrews Duplex unit top cover » 7-10 5 Lift duplex unit up and away from rear of printer. 6 Repack the duplex unit in its original shipping carton for storage or shipment. 7 Insert the two plugs and upper paper exit cover removed during installation.
Repacking the Printer Remove the Lower Feeder Unit(s) » Note: If you don’t have a lower feeder unit installed, skip to the next section. 1 Close the printer’s top and front covers. 2 Remove the plastic side covers from the sides of the lower feeder unit. » Note: If you have two lower feeder units installed, remove the plastic side covers from the top lower feeder unit only. 103mati.eps 3 Locate the cable at the left rear of the lower feeder unit that connects it to the printer, and then unplug it.
Repacking the Printer 5 Remove the media tray from the printer, and then rotate the metal coupler arm toward the front of the printer. 6 With the help of another person, lift the printer by its carrying grips from the lower feeder unit, and place the printer on a table. WARNING! Your printer weighs approximately 101 lbs (46 kg) without consumables. Be sure to have help when lifting and moving it. ACHTUNG! ACHTUNG! Das Gewicht dieses Druckers beträgt ohne Verbrauchsmaterial ca. 46 kg.
Repacking the Printer Repack the Printer If you need replacement packaging, in the United States, call MINOLTA-QMS Spares at (251) 633-4300 extension 2530 and request catalog number 2600439-500. In locations outside the United States, refer to the Service & Support Guide or www.minoltaqms.com. Before packing the printer and strapping it to a pallet, verify that the actions described in the following list have been completed. Checklist Item Should be...
Repacking the Printer Repacking If the printer is not strapped to the pallet or if the RMA number is not prominently visible on the outside of the return inventory, MINOLTA-QMS will not accept receipt. 1 With another person’s help, put the printer into the plastic bag, and place the printer onto the pallet. 2 Pack the printer for shipment as shown in the illustration. » Note: Ensure the shipping carton rests squarely on top of the pallet.
Repacking the Printer Instructions 1 Thread one end of the strapping through the wooden pallet. 2 Pull the two ends of the strapping together in the approximate center of the top of the printer. 3 Thread both ends up through the center of the buckle. 4 Weave the slack of one end through the buckle. 5 Pull the slack on that end so that the strapping is taut in the buckle. 6 Weave the slack of the other end through the buckle.
Repacking the Printer 7 Pull all of the remaining slack of the strapping through this side of the buckle, until the buckle is taut against the printer box. 8 Pull the buckle as tight against the printer as possible. Some slack may still exist. 9 Repeat this procedure three more times, spacing the straps equidistant across the box.
A Technical Specifications In This Appendix . . .
Requirements Requirements Location Requirements Away from cooling and heating sources, extreme temperature changes, direct sunlight, excessive dust, corrosive chemicals or vapors (such as ammonia), water pipes, refrigerators, and any strong electromagnetic field (such as that created by an air conditioner).
Requirements Close to an easily accessible power supply on an exclusively dedicated power outlet. Don’t connect it to the same electrical outlet as noise-generating equipment. If the printer is connected to the same circuit used by other high-current machines, such as a copier or air conditioner, or to an electrically noisy machine, low voltage or noise may cause overheating, computing errors resulting in data loss, and improper performance.
Requirements einen geerdeten AC Ausgang mit geregeltem Gleichstrom mit 120 V oder 220-240 V. Der Erdungsansluß des Stromkables sollte gut geerdet werden, um Stromschläge und Feuer zu vermeiden. » Note: In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.” Fused For at least 15 amperes (8 amperes for 240 V). Printer Draws 11 A at 120 V, or 6 A at 240 V, or 13 A at 100 V.
Requirements Energy Star Compliance The magicolor 6100 DeskLaser is compliant with US Environmental Protection Agency (EPA) Energy Star regulations. After a specified period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power. Year 2000 (Y2K) Compliance We would like to reassure our customers by pointing out that the design of our products precludes the possibility of Year 2000 errors.
Engine and Controller Specifications Engine and Controller Specifications Engine Engine Hitachi Color Laser SL-3 Maximum duty cycle Monochrome 4-Color Simplex letter/A4 75,000 pages pages per month 18,750 pages Print Speed—Simplex The following table defines the maximum print speed in Pages Per Minute (ppm).
Engine and Controller Specifications Print Speed—Duplex The following table defines the maximum print speed in Pages Per Minute (ppm). Page size Monochrome ppm 2-Color ppm 3-Color ppm 4-Color ppm A4 12 4 4 3 Letter 12 4 4 3 Legal 6 3 2 1.5 A3 6 3 2 1.5 Ledger 6 3 2 1.5 Oversize 6 3 2 1.5 Film N/A N/A N/A N/A Label N/A N/A N/A N/A Thick 2.4 2.4 (2*) 2 1.
Engine and Controller Specifications Input sources Standard: 250-sheet cassette Optional: 500-sheet lower input feeder » Output Note: Up to 2 lower input feeders may be installed. 250-sheet tray on top of printer Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, such as media type, number of color planes, page size, and page coverage (usually 5% coverage of letter/A4-size media).
Engine and Controller Specifications Waste toner pack 18,000 pages** at 5% coverage of each color Notes *A plane is a single pass of the OPC belt (one toner color). For example, a one -color, single-sided (simplex) print job makes one pass (one plane), and a two-color print job makes two passes (two planes). **A single-sided page (also called a face) consists of four passes (or planes) of the OPC belt, since most color print jobs use all four toner colors.
Engine and Controller Specifications Electrical Voltage and Power Voltage and frequency US: 120 volts ±10% at 60 Hz ±2 Hz Japan: 100 volts ±10% at 50/60 Hz ±2 Hz International: 220-240 volts +6/-10% at 50 Hz ±2 Hz Phase Single Power consumption Mode Average Maximum Operation Standby Power save 600 watts ref. 200 watts 1350 watts 1350 watts 45 watts Mode Average Maximum Operation Standby Power saver mode 5 amperes 1.
Engine and Controller Specifications Environmental Noise level Printing: Less than 55 dB (A) Standby: Less than 48 dB (A) Relative humidity Operating: 20–80% RH (noncondensing) Temperature range Operating: 50–90.5° F (10–32.5° C) Transportation/Storage: 10–90% RH (noncondensing) Transportation/Storage: 32–95° F (0–35° C) Altitude Operating: 0–8200 ft (0–2500 m) Inclination Operating: Less than or equal to 1.
Engine and Controller Specifications Physical Dimensions Main Body Main Body with Lower Main Body with Duplex Input Feeder Unit and Lower Input Feeder W: 24.2 in., 615 mm W: 24.2 in., 615 mm W: 24.2 in., 615 mm H: 16.5 in., 420 mm H: 22.0 in., 560 mm H: 24.0 in., 610 mm D: 21.3 in., 540 mm D: 21.3 in., 540 mm D: 24.4 in.
Print Media Print Media Delivery Output tray: Face-down Capacity: 250 sheets of 20 lb bond (75 g/m 2) paper Input sources Upper input feeder: Envelopes, labels, paper, thick stock, transfer media, transparencies Optional lower input feeder: Paper only Cassettes Upper Input Feeder: Universal cassette (250 sheet) and Letter/A4 (250 sheet) Optional Lower Input Feeder(s): Universal cassette (500 sheet) Universal cassettes are not interchangeable between the upper and optional lower input feeder.
Print Media Media sizes Media types and weights Description Size (inches) Size (mm) Oversize 13x19 330.2x482.6 Ledger 11x17 279.4x431.8 A3 11.7x16.5 297x420 B4 (JIS) 10.1x14.3 257x364 Legal 8.5x14 215.9x335.6 A4 8.3x11.7 210x297 Letter 8.5x11 215.9x279.4 B5 (JIS) 7.2x10.1 182x257 Executive 7.2x10.5 184x267 B5 (ISO) 6.9x9.8 176x250 Commercial #10 4.1x9.5 105x241.3 International DL 4.3x8.
PC Cable Pinouts PC Cable Pinouts Centronics/IEEE 1284 Parallel This table gives the pinouts for the printer end of the Centronics/IEEE 1284 parallel cable used to connect your printer to a computer. Signal Pin No.
PC Cable Pinouts Return denotes “twisted-pair return” and is to be connected at signal-ground level. When wiring the interface, be sure to use a twisted-pair cable for each signal and never fail to complete connection on the return side. To prevent noise effectively, these cables should be shielded and connected to the chassis of the system unit and printer, respectively. All interface conditions are based on Transistor-Transistor Logic (TTL) level.
Regulatory Regulatory CE Marking International (EU) EN 55022 Class B ITE EN 60950 IEC 801-2 IEC 801-3 IEC 801-4 Emissions Product Safety ESD Radiated Susceptibility Fast Transients ACA (Australia) AS/NZS 4251 AS/NZS 3458 Generic Emissions Standard ITE Electromagnetic Compatibility (EMC) International (EU) IEC 801-2 IEC 801-3 IEC 801-4 ESD Radiated susceptibility Fast transients Electromagnetic Emissions (EMI) FCC (USA) Title 47 CFR Ch.
Warranty Considerations Warranty Considerations Various factors can affect a printer’s warranty. Two important ones are consumables and electrostatic discharge. Read your printer warranty carefully, and then store it in a safe place. » Note: Don’t return any merchandise to the manufacturer without calling your local vendor for a return merchandise authorization (RMA) number.
B Notices In This Appendix . . .
Manual Notice Manual Notice MINOLTA-QMS, Inc. reserves the right to make changes to this manual and to the equipment described herein without notice. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this manual. MINOLTA-QMS, Inc.
Canadian Users Notice Caution: Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal Regulations could void the user's authority to operate this product within the Laws and Regulations of the Federal Communications Commission. Canadian Users Notice This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
International Notices International Notices Power Cord The following power cord requirements are in effect for the 220v magicolor 6100 DeskLaser. Minimum 0.75 mm2 Minimum H05 VV - F The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 320 connector. Voltage Attention Norwegian users: This equipment is designed to operate within an IT power system where the line-to-line voltage does not exceed 240v.
C Documentation on CD-ROM In This Appendix . . .
Viewing Manuals on the CD-ROM Viewing Manuals on the CD-ROM The CD-ROM included with your printer contains a digital copy of this manual and the installation guide written for your printer. Having the documentation on CD-ROM enhances your ability to retrieve information about your printer and serves as a backup in case your printed manuals are lost or destroyed.
Using Adobe Acrobat Reader find these links in the table of contents, index, www addresses, and cross references. Click on the link to jump to a new location. You may discover a movie camera icon. Click the icon to play a QuickTime video clip of the procedure described in the text. Use the Acrobat Reader Online Help for a more complete explanation of these features.
Index A C Access option (SNMP) Privileges 1-15 Additional memory 5-13 Address Internet, SNMP NMS 1-14 Adjust x bin message 6-15 Adobe Acrobat Reader C-3 Advanced printing features Memory 4-2 Antistatic protection 5-13 Cable Removing 7-5 Cable pinouts A-15 Calibration Page 1-8 Cancel job message 6-15 Cancelling job Status message 6-15 Cassette Chaining 1-10, 4-4 Dual 5-3 Loading, paper 3-4 Removing 7-5 Cassettes Optional 5-2 CD-ROMs 1-2 Chain Inputbins menu 1-10 B Back panel open message 6-18 Belt cartr
Chaining Cassette 4-4 Input bin 4-4 Tray 4-4 Check cleaning roller message 6-15 Check waste toner message 6-15 Cleaning Cleaning solutions 3-38 Exterior 3-38 Laser lens 3-35 Paper discharger 3-33 Paper exit plates 3-38 Registration rollers 3-32 Transfer roller 3-30, 3-32 Cleaning roller 3-26 Cleaning roller lock levers 3-26 Collate Choosing 2-10 Colophon B-4 Color Button 2-22, 2-25 Colored Bands, Horizontal Banding 6-29 Communication Testing, parallel port 6-21 Configuration 2-8, 2-14, 2-21, 2-25 Options Pa
Engine menu Energy Saver menu 1-9 Page Recovery menu 1-9 Envelope adapter 3-8 Envelopes Formatting 3-7 Loading 3-8 Printing 3-7, 3-8 Size, choosing 2-9 Environmental requirements A-11 Ethernet Cable pinouts, 10BaseT RJ45 A-16 See also CrownNet Exterior cleaning 3-38 F Face, definition 3-42, A-9 FCC compliance B-2 Caution B-3 Feeder Installing 5-4 Lower input 5-3 Unpacking 5-4 Fuser misinstalled message 6-16 Fuser oil Draining 7-2, 7-6 Removing 7-5 Fuser oil bottle Nozzle 7-2 Removing 7-5 Fuser oil empty me
K Kit Lower Feeder Unit 5-3 L Labels Loading 3-10 Printing 3-10 Landscape orientation Choosing 2-10 Laser lens Cleaning 3-35 Laser lens cover 3-36 Laser safety B-3 Letterhead Printing 3-6 Light image 6-33 Location requirements A-2 Long Edge 4-5 Lower Feeder Unit Installing 5-4 Lower input feeder Removing 7-11 M Maintenance Laser lens 3-35 Ozone filter 3-28 Paper exit rollers 3-39 Transfer roller 3-30 Manual Typographic conventions 1-3 Manual feed Choosing 2-11 Manuals on the CD-ROM 1-2 Margins 3-14 Mask,
Operator Control menu Chain Inputbins menu 1-10 Optimizing Printing Performance Over the Parallel Port 4-3 Optional accessories Cassettes 5-2 Media cassettes 5-2 Orientation Choosing 2-10 Outer jam message 6-7, 6-17 Output bin full message 6-17 Output problems 6-25 Ozone filter Replacing 3-28 P Packaging, printer Replacement 7-4, 7-13 Page Recovery menu 1-9 Page, definition 3-42, A-9 Paper Size, choosing 2-9 Source, choosing 2-11 Type 3-4 Paper cassette See Cassette or Inputbin Paper discharger 3-33 Paper
rear cover 3-31 Relocating 7-3 Repacking 7-4 Replacement packaging 7-4, 7-13 Resets 6-24 See also Specifications Sharing, Windows 95/98 2-26 Speed A-6, A-7 Storage 7-2 Printer driver Restore Defaults button 2-13, 2-20, 2-24 See Windows 95/98 printer driver or Windows NT printer driver Printing Configuration, Windows 95/98 printer driver 2-3 Envelopes 3-8 Labels 3-10 Letterhead 3-6 Memo media 3-6 Method A-7 Network, Windows 95/98 2-26 Printer driver, Windows 95/98 2-3 Printing Configuration 2-8 Quality, trou
SNMP NMSx submenu 1-14 Internet Address option 1-14 Specifications Consumables A-8 Controller A-6, A-9 Duty cycle A-6 Electrical A-10 Engine A-6 Environmental A-11 Input sources A-8 Interfaces A-9 Media A-13 Memory A-9 Output A-8 Physical A-12 Print method A-7 Print speed A-6, A-7 Resolution A-7 System software A-9 Temperature A-11 Toner A-7 Toner cartridges A-8 Warm-up time A-7 Spotting 6-32 Standard Product Documentation 1-2 Status component 2-27 Status message Adjust x bin 6-15 Back panel open 6-18 Belt
T-shirt transfer media 3-11 Two-sided Printing 2-12 Typographic Conventions 1-3 U Uneven print density 6-34 Unpacking Feeder 5-4 V Vertical Streaking 6-34 Viewing the Crown Print Monitor 2-28 Voltage B-4 W Warming up message 6-18 Warm-up time A-7 Warranty A-18 Waste toner pack Removing 7-8 Replacing 7-8 Watermark 2-16 White lines 6-34 Windows 2000/NT 4.
