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The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS, and the QMS logo are registered trademarks of QMS, Inc. TrueType/Apple Computer, Inc. Windows/Microsoft Corporation. Xerox/Xerox Corporation.
Introduction ...................................................................................................1 Standard Product Documentation 1 Manuals on the CD-ROM 2 Typographic Conventions 4 Find a Good Location ...................................................................................5 Location Requirements 5 Power Requirements 7 Computer Requirements 7 Check Shipment Contents ..........................................................................
Get Acquainted with Your Printer .............................................................14 QMS magicolor 2 DeskLaser 14 QMS magicolor 2 DeskLaser Duplex Model 15 Access to the Printer’s Rear Cover through the Duplexer 16 Install the Consumables .............................................................................17 Starter Toner Cartridges 17 OPC Belt Cartridge 19 Fuser Oil Bottle and Cleaning Roller 22 Load the Media Cassette ...................................................................
QMS World-wide Offices ..........................................................................
The documentation provides a window into the many capabilities of your QMS magicolor 2 DeskLaser. The more familiar you are with the documentation, the easier it’ll be for you to achieve the results you want from your printer. QMS magicolor 2 DeskLaser Installation Guide (In hard copy and on the QMS magicolor 2 DeskLaser Print System Documentation and Software CD-ROM.) This handout assists in getting the printer up and running.
The manuals on the QMS magicolor 2 DeskLaser Documentation and Software CD-ROM are in Adobe Acrobat PDF format. We’ve also provided the Acrobat Reader and QuickTime programs on the CD-ROM. The CD-ROM insert provides instructions on installing them. Adobe Acrobat PDF-formatted manuals give you more flexibility and convenience than do hardcopy manuals when you have to access information.
When you use Acrobat to view your manuals, keep the following tips in mind for using some of the navigation features built into Acrobat and your manuals. You may view the document in three different styles: page only, with bookmarks, or with thumbnails. Try each to see which you like best. Viewing with bookmarks will enable you to use a quick table of contents to move around the document. The toolbar also gives you quick access to page navigation features.
The following typographic conventions are used in this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Mixed-Case Italic Variable text you type; replace the italicized word(s) with Courier information specific to your printer or computer UPPERCASE COURIER Information displayed in the printer message window lowercase italic Variable information in text UPPERCASE File and utility names ↵ Press the Enter key (PC) ^ Pr
Away from cooling and heating sources, extreme temperature changes, direct sunlight, excessive dust, corrosive chemicals or vapors (such as ammonia), water pipes, refrigerators, and any strong electromagnetic field (such as that created by an air conditioner). Away from items that can easily burn (such as curtains) and items that produce excessive vibration. In an area with a temperature range of 50°–90.5° F (10°–32.
Duplex Model DeskLaser
Your printer requires a properly grounded AC outlet with a rated line voltage of 100 V, 120 V, or 220/240 V. The line voltage must remain within ±10 percent of the rated voltage for proper operation of the printer. The amperage capacity of the electrical outlet must be at least 1.2 times that used by the printer. The maximum electrical current required during operation is 10 amps for a 100 V system, 8.3 amps for a 120 V system, and 4.
Make sure that all items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS vendor. See appendix A, “QMS Customer Support,” for product sales and support information.
! QMS magicolor 2 DeskLaser Documentation and Software CD-ROM — Printer drivers — QMS magicolor 2 DeskLaser Installation Guide — QMS magicolor 2 DeskLaser Setup Guide (this manual) — QMS magicolor 2 DeskLaser User’s Guide » Power cord Warranty and registration card Note: An interface cable is not included in the shipment. If you need a cable, contact your local vendor or a local computer store.
Save the packing materials in case you ever have to move or ship the printer. Caution: Remove all packing materials before turning on the printer, or you may damage it. 1 Remove everything except the printer from the shipping carton. 2 Open the protective plastic covering the printer. 3 With another person’s help, lift the printer from the base tray, and place it in its permanent location.
$ % 4 Remove any tape securing the front and top covers. 5 If you have a duplex model, remove any tape securing the duplexer’s rear cover. If not, skip to step 8. 6 Open the duplexer’s rear cover. 7 Remove the packing materials and tape inside the duplexer. Reach into the duplexer’s rear cover to access the printer’s rear cover. » 8 Remove any tape securing the printer’s rear cover. 9 Pull the handle on the printer’s rear cover to open it.
$ % 12 Open the printer’s front cover. Squeeze the latch near the upper-right corner of the cover. 13 Remove any packing material from the printer’s waste toner pack. Caution: Remove the waste toner pack once and reinstall it to ensure that it has not become dislodged during transportation. 14 Remove any other packing material from inside the printer’s front cover and toner cartridge cavity.
$ % 15 Pull the top latch to release the top cover, and then open the top cover. Caution: If you have a duplex model, make sure you have opened the duplexer’s rear cover before opening the top of the printer. Forced opening of the top cover first may damage the unit. 16 Remove any packing material from inside the printer. 17 Remove the orange shipping spacers from between the fuser rollers. Caution: It’s very important to remove both shipping spacers.
' ( ) * % ! " Before installing the consumables and operating the printer, you should become familiar with certain physical items: ! ! $ % % "# # & '& ( ) % % + , ! ".
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++ ! ,+ Your printer uses four toner cartridges: black, yellow, magenta, and cyan. 1 Open the printer’s front cover. Squeeze the latch near the upper-right corner of the cover. Note: The illustrations for steps 1 and 5 show the printer without the duplexer. However, the instructions are the same for both models. » 2 Remove the toner cartridges from their shipping cartons. 3 Distribute the toner in the cartridges.
++ ! ,+ 4 Caution: Each toner cartridge has a colored label that corresponds to a colored label to the right of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color. 5 Remove the orange protective cover from each cartridge. Install the four toner cartridges. Caution: If a toner cartridge doesn’t slide in easily, don’t force it. In addition, don’t push it in until you hear a click.
++ ! ,+ & Caution: The OPC belt is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you are ready to install it. Any exposure to light should be limited to less than two minutes or permanent damage could result. If you suspect the belt is damaged due to exposure to light, put the belt in a dark place to recover. Depending on the amount of exposure, recovery may take up to two hours.
++ ! ,+ 2 If you have a duplex model, open the duplexer’s rear cover. If not, skip to step 3. Caution: If you have a duplex model, make sure you have opened the duplexer’s rear cover before opening the top of the printer. Forced opening of the top cover first may damage the unit. 3 Note: The illustrations for steps 3 through 10 show the printer without the duplexer. However, the instructions are the same for both models.
++ ! ,+ 5 Remove the protective sheet from the cartridge. Note: The white powder lubricant on a new OPC belt is normal; it won’t affect quality. » 6 Pull out the two tension-release pins (one on each side of the cartridge). Note: Save the spacers in case you need to repack the printer for relocation or shipping later. » 7 Holding the cartridge above the printer, align the guide pins on the cartridge with the guide slots in the lock levers.
++ ! ,+ 9 Rotate the two lock levers to secure the OPC belt cartridge in the printer. 10 Close the printer’s front cover. ' & 1 If it’s not already open, open the duplexer’s rear cover. If you do not have a duplex model, skip to step 2. Caution: If you have a duplex model, make sure you have opened the duplexer’s rear cover before opening the top of the printer. Forced opening of the top cover first may damage the unit.
++ ! ,+ 2 If it’s not already open, pull the top latch to release the top cover, and then open the top cover. Note: The illustrations for steps 2 through 7 show the printer without the duplexer. However, the instructions are the same for both models. » 3 Open the two cleaning roller lock levers by rotating them toward you.
4 Lower the oil bottle into its slot. The tab on the side of the bottle must be on the right. Note: Because the first oil bottle must prime the printer, it has less than the normal 12,000-page (1-sided) life expectancy. » 5 Install the cleaning roller in its slot. The larger tab on the top of the cleaning roller must be on the left.
6 Close the two lock levers by rotating them away from you. 7 Close the printer’s front and top covers. 8 If you have a duplex model, close the duplexer’s rear cover. 1 Take a stack of about 250 sheets (½ ream). Note: Don’t unpack the media above the printer as this might cause media particles to fall into the printer. » 2 Holding the stack with one hand, fan the sheets with the other hand.
1 Remove the media cassette from the printer. 2 Adjust the media guides to fit the size paper you’re loading. Squeeze the retainers at the ends of the left width guide and/or the length guide, move the guide to the appropriate location (media sizes are listed on the cassette), and release the retainers. 3 Push the media pressure plate down to lock it in position.
4 Load the paper. A fill limit mark is provided on the inside left side of the cassette. The media cassette holds 250 sheets of 20 lb bond (75g/m2) paper. (Paper is packed in reams of 500 sheets.) Caution: Do not overfill the cassette. » Note: The face-down output tray has a 250-sheet capacity. Jamming may occur if you allow media to accumulate more than 250 sheets at a time. The paper should face up with its top toward the rear of the cassette.
% * ! %+ - » Note: Printer performance depends upon the type of computer to which you connect it. We recommend a Pentium-class computer with at least 16 MB of RAM (if you’re using Windows 95/98) or 32 MB of RAM (if you’re using Windows NT 4.0). 1 Using a Centronics IEEE 1284 bidirectional parallel cable, connect the parallel port on the printer to the parallel port on the PC.
++ . ( 1 Using a twisted-pair (RJ45) Ethernet cable, connect the Ethernet port on the printer to a 10BaseT concentrator. If you’re replacing a printer already connected to an Ethernet network, you may already have a twisted pair (RJ45) Ethernet cable. If not, contact your local vendor or computer store. 0 Also, see appendix B, “Technical Specifications,” of the User’s Guide for detailed information on PC-to-printer cabling.
++ % " # ) *+,*- . / Windows 95/98 and the parallel port on the QMS magicolor 2 DeskLaser both support Plug and Play technology, which lets your PC and its attached devices work together automatically. After you’ve connected the printer to the PC and plugged it in, the correct printer driver is automatically selected for you when you perform the following procedure.
++ % ) *+,*- .( / Caution: If you plan to use the Ethernet interface, you should install the QMS Network Print Monitor before installing the QMS magicolor 2 DeskLaser printer driver. See “Install a Network Print Monitor” on page 34. Because Ethernet connections don’t support Plug and Play technology, you must install the printer driver manually as follows.
++ % 15 Continue following the instructions in the Add Printer Wizard. 16 When the installation is complete, exit from the Printers window. 17 Remove the CD-ROM from the PC, and store it in a safe place. ) 0 123 Caution: If you plan to use the QMS Network Print Monitor, it should be installed before installing the QMS magicolor 2 DeskLaser printer driver. See “Install a Network Print Monitor” on page 34. Because Windows NT 4.
++ % 10 From the Software/WinNT4/Driver directory, select the appropriate language directory for the Windows NT driver. OEMSETUP.INF displays in the File Name list box. 11 Choose OK to return to the Install From disk dialog box. 12 Choose OK again. 13 In the displayed list of printers, select QMS magicolor 2 DeskLaser, and then choose Next. 14 If you’re replacing an existing Windows NT 4.0 printer driver perform this step; otherwise, go to step 15.
++ / ) % b If you’re sharing your printer with a Windows NT 4.0 workstation, choose OK and skip to step 17. If you’re sharing your printer with a Windows 95/98 workstation, in the Alternate Drivers list box, select the Windows 95/98 operating system, and choose OK.
++ / ) % 1 Insert the QMS magicolor 2 DeskLaser Documentation and Software CD-ROM in the CD-ROM drive on your computer. 2 In Windows 95/98 Explorer, change to the drive in which you inserted the CD-ROM in step 1, and then change to the appropriate directory (for example, d:\software\win95\monitor). 3 Double-click the SETUP.EXE icon to start the installation program. 4 In the Welcome dialog box, choose OK to start the installation.
4 Choose Properties to display the Properties dialog box. 5 Choose the Details tab and then choose Add Port. 6 Select Other. 7 Select QMS Port from the list then choose OK. The Add QMS Port window appears. 8 Type the logical name for the port in the Port Name text box. This is a descriptive identifier of the port (for example, QMS magicolor 2 DeskLaser). Each port name must be unique. The maximum port name is up to 128 characters.
++ / ) % 9 Type the Internet Protocol Address for the port. This address is either the unique host name or the dot notation identifier of the network device. Host Name A symbolic name that identifies a device. This name must exist in your Network Host Name file and must be unique. Dot Notation Identifier A unique set of four numbers, separated by periods, which identifies a device on the intranet and/or network (for example 191.45.105.227).
6 Choose the Port Settings button to display the Configure QMS Port window. 7 Configure the Timers. The following timeouts are used by the QMS Network Print Monitor when transporting print jobs to the print device and reporting their print status to Print Manager: a Status update interval Determines how often the QMS Network Print Monitor updates Print Manager with status information on the print device attached to the port.
++ / ) % c Send request timeout Sets the amount of time that the QMS Network Print Monitor waits for a print job to be sent before it returns control to the Microsoft Windows 95/98 Print Spooler. Scroll through the list box and select a value between 1 and 600 minutes. The default is 60 minutes. If this timeout expires and the job was sent via a... This is what happens... Windows 95/98 host The print job is automatically terminated and cleared from the system.
++ / ) % 1 Insert the QMS magicolor 2 DeskLaser Documentation and Software CD-ROM in the CD-ROM drive of your computer. 2 From the Start menu, choose Settings. 3 From the Settings menu, choose Printers. 4 In the Printers window click the right mouse button to display the Print Servers Properties dialog box. 5 In the Print Servers Properties dialog box select the Ports tab. 6 Choose the Add Port button. 7 Choose the Printer Ports button. 8 Choose the New Monitors button.
++ / ) % 5 In the Print Servers Properties dialog box select the Ports tab. 6 Type in the path where the MONITOR.INF file is located (for example, d:\software\winnt4\monitor\i386). 7 Press ↵ or choose OK and the Select Port Monitor dialog box displays. 8 Press ↵ or double-click QMS port under Port Monitor. Note: If an error box appears, choose OK. » 9 Choose Cancel in the Printers Ports dialog box then choose Cancel in the Print Servers Properties dialog box.
Before you can use the QMS Network Print Monitor to transport print jobs to the printer and receive status information on them from the printer, you must add the QMS port associated with the print device to your system configuration. 1 From the Start menu, choose Settings. 2 Choose Printers. 3 In Printers window click the right mouse button. 4 In the Print Servers Properties dialog box select the Ports tab. 5 Choose the Add Port button.
++ / ) % If the port name exists already, the following message displays: The port name “port_name” already exists on this computer. Please choose another name. You must choose another Port Name. Note: On initial access to the Add QMS Port dialog box, whatever you type in the Port Name text box is automatically copied to the IP Address text box. The port name and IP address can be the same or they can be different.
++ / ) % 1 From the Start menu, choose Settings. 2 Choose Printers. 3 In the Printers window click the right mouse button, and then from the pop-up menu choose Properties. 4 In the Print Servers Properties dialog box select the Ports tab. 5 Select QMS Port from the list then choose the Configure Port button. 6 Configure the Timers.
++ / ) % Workstation The Windows NT Print Spooler dialog box displays, asking for a retry or cancel response. » Note: Regardless of your response, the job is terminated and cleared from the system. 7 Configure the events to log. The following types of messages can be reported in the Application Event Log. See your Microsoft Windows NT documentation for details on this log. a Errors Enables error message reporting in the Application Event Log.
QMS is committed to developing printers that offer you flexible, efficient solutions, so we’re interested in knowing how you plan to use your printer. Please register now in one of the following ways: Internet—To register on the Internet, visit the QMS Registration page at http://www.qms.com/support/support_set.htm. Mail—To register by mail, fill out and send in your warranty card. Telephone—To register by telephone, in the US call QMS at (877) 778-2687.
& ' ( ( ( “Sources of Support” on page A-2 “QMS World-wide Offices” on page A-4
Several sources of help and information are available, depending on the type of help you need. Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems. Often, “printing” problems have more to do with the application being used than with the printer.
You can contact the QMS Customer Response Center (CRC) in four different ways: Telephone—You can call the CRC toll-free at (877) 778-2687 (US) Monday– Friday, 7:00 am–6:00 pm, Central Time.
General Contact Telephone 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.com Internet http://www.qms.com Information on QMS products, supplies, and accessories, and on the authorized QMS remarketer or service provider nearest you 1 (800) 523-2696 Customer Response Center (CRC) Technical Assistance Telephone 1 (877) 778-2687 (toll-free) Email support@qms.com Fax 1 (334) 633-3716 Internet http://www.qms.
3 + 2) .11 8 General Contact Telephone Fax Internet (+81)-3 3779-9600 (+81)-3 3779-9650 http://www.qmsj.co.jp ( ($ Anitech Sydney Business & Tech. Centre 52/2 Railway Parade 2141 Lidcombe NSW Australia Telephone (+61) 2–9901 3235 Fax (+61) 2–9901 3273 Internet http://www.qmsaus.com.
3 + 2) .
Duplex 5, 15 Cassette Loading 25 Computer Requirements, minimum 7 Connection Printer to PC 28 Cooldown 27 Cooldown pause 27 Customer Response Center (CRC), QMS A-3 Customer support, QMS A-2 DeskLaser 5 Documentation Standard product 1 Driver, printer Installing, Windows 95/98 30, 31 Installing, Windows NT 4.0 32 Energy Star 7 Installation Cassette 25 Printer driver, Windows 95/98 30, 31 Printer driver, Windows NT 4.
Location requirements 5 Registration, printer 46 Requirements PC 7, 28 Manual Contents 2 Typographic conventions 2 Media cassette Loading 25 Memory PC, minimum 7, 28 Service United States A-3 Setup Printer 5 Shipment 10 Contents 8 Support, QMS Customer A-2 Internet A-2 Technical A-3 World-wide A-4 Network Print Monitor, QMS Installing 34 Pause, cooldown 27 PC Requirements, minimum 7, 28 Power requirements 7 Energy Star, compliance 7 Print Monitor, Network, QMS Installing 34 Printer Power requir
