User manual

PRELIMINARY
miniDSP Ltd, Hong Kong / www.minidsp.com / Features and specifications subject to change without prior notice 37
not turned down.
d. Check that the downstream device has the NanoAVR DL
processor selected for input.
e. Check that the HDMI output device (AVR or AVP) doesn’t have
its volume control set very low or to zero.
f. Check that the HDMI output device (AVR or AVP) is not muted.
8
Cannot install software
a. Confirm that you downloaded and installed the required
frameworks first (see Software Installation).
6.3 MCU FIRMWARE UPGRADE
miniDSP may periodically provide an update to the nanoAVR DL MCU firmware to enable new features. The
most recent MCU firmware is always included in the installation folder of the plug-in download.
To update the MCU firmware, first download the latest version of the plug-in from the User Downloads section
of miniDSP.com and install the plugin. Then navigate to the directory C:\Program Files
(x86)\miniDSP\nanoAVR-DL\firmware_tools\Windows. Read the instructions in the file Firmware Upgrade
Steps to update the firmware. Do not disconnect the nanoAVR or shutdown your computer while firmware
update is in progress.
Note that the firmware upgrade tool is, as of publication of this User Manual, available on Windows only.
Provided firmware update was successful, you can now continue to use the nanoAVR DL as before.
6.4 OBTAINING SUPPORT
1. Check the forums on miniDSP.com to see if this issue has already been raised and a solution or solutions
provided.
2. Contact miniDSP via the support portal at minidsp.desk.com with:
a. The specific product you are having an issue with (in this case, nanoAVR DL).
b. A clear explanation of the symptoms you are seeing.
c. A description of the troubleshooting steps (see Troubleshooting above) you performed and the results
obtained.