User guide
Table Of Contents
- 1 Introduction
- 2 Installation
- 3 Configuring the Network
- 3.1 Boot-Up Process
- 3.2 Logging Onto the Web Configuration Interface
- 3.3 Configuring the Network Settings
- 3.4 Configuring Network SNMP Settings
- 3.5 Configuring User Settings
- 3.6 Configuring the KVM Switch
- 3.7 Configuring the Security Settings
- 3.8 Performing Additional Configuration Operations
- 3.9 Reloading a Page
- 3.10 Saving Changes and Logging Out
- 4 Conducting a Remote Session
- 4.1 Starting a Remote Session
- 4.2 Sharing a Remote Session
- 4.3 Displaying the Toolbar
- 4.4 Setting the Session Profile
- 4.5 Verifying Remote Presence Solutions Information
- 4.6 Changing the Video Performance Settings
- 4.7 Adjusting the Video
- 4.8 Managing Keyboard Sequences
- 4.9 Synchronizing Mouse Pointers
- 4.10 Switching to a Different Server
- 4.11 Disconnecting the Remote Session
- 5 Troubleshooting – Safe Mode
- 6 Operating the SmartRack 116 IP Switching System Locally
- Activating Password Protection
- Changing the OSD Hotkey
- Activating Autoskip
- Serial Port
- Changing the Keyboard Language
- Editing the Switch Name
- Restoring OSD to Factory Defaults (F7)
- 6.3 Upgrading the SmartRack 116 IP Firmware
- 6.3.1 Downloading Update Software and Latest Firmware
- 6.3.2 Update Software System Requirements
- 6.3.3 Connecting the SmartRack 116 IP System
- 6.3.4 Connecting the RS232 Download Cable
- 6.3.5 Installing the Software
- 6.3.6 Starting and Configuring the Update Software
- 6.3.7 Verifying the Version Numbers
- 6.3.8 Obtaining New Firmware
- 6.3.9 Restoring Factory Settings
- 6.4 Troubleshooting – Update Software
- 7 Technical Specifications
- 8 Video Resolution and Refresh Rates
- 9 SNMP Events Table
Operating the SmartRack 116 IP Switching System Locally
Troubleshooting – Update Software
User Guide | 91
Manually Updating the RICC/ROCs
You can manually update the RICC/ROCs after starting the Update software.
To manually update the RICC/ROCs:
1. Select one or more ROCs..
2. Press
Options -> Advanced -> Manual Update.
3. Open the appropriate hex file.
4. Click Start.
The firmware updates.
6.3.9 Restoring Factory Settings
You can restore the OSD to the factory settings from the Update software.
All changes made (such as passwords, access rights, and names) will be
removed.
To restore the OSD factory settings:
1. Select Options/Advanced/Set default.
The OSD returns to the factory default settings.
You can also restore the OSD default settings from the OSD (F7) (see page 77)
6.4 Troubleshooting – Update Software
This section describes how to troubleshoot the following problems that may arise
when updating the SmartRack 116 IP firmware:
Unit hangs or mouse malfunctions
Break in communication
Communication Error message
Electricity failure