User guide

Troubleshooting – Safe Mode
Restoring the Device Firmware
64 | SmartRack 116 IP
To
restore factory defaults
1. In the Safe Mode menu
(see
A warning appears.
2. Click .
An additional warning
appea
Figure
3. Click OK.
The factory defaults are
r
appears.
4. Click Reboot
to restart the unit
5.3
Restoring the Device Firmware
To receive the Upgrade firmware required to restore the device firmware, contact
Minicom Technical Support
[e-mail]
the hard disk of a computer connected to the network.
T
o restore device firmware
1. In the Safe Mode menu
(see
A warning appears.
2.
Locate the Upgrade firmware
The firmware upgrades. When the process finishes
restore factory defaults
:
(see
Figure 69), click Restore Factory Settings
.
Figure 70 – Warning
appea
rs.
Figure
71 – Additional Warning
r
estored. When the process finishe
s, the following figure
Figure 72 – Reboot
to restart the unit
.
Restoring the Device Firmware
To receive the Upgrade firmware required to restore the device firmware, contact
[e-mail]
.
Save the Upgrade firmware on
the hard disk of a computer connected to the network.
o restore device firmware
:
(see
Figure 69), click Firmware Upgrade.
Locate the Upgrade firmware
, click Install, then click Start Upgrade.
The firmware upgrades. When the process finishes
, the following figure
.
s, the following figure
To receive the Upgrade firmware required to restore the device firmware, contact
Save the Upgrade firmware on
, the following figure
appears.