KVM.net ® II User Guide w w w . m i n i c o m . c o m International HQ North American HQ European HQ Jerusalem, Israel Linden, NJ, USA Dübendorf, Switzerland Tel: + 972 2 535 9666 minicom@minicom.com Tel: + 1 908 486 2100 info.usa@minicom.com Tel: + 41 44 823 8000 info.europe@minicom.com Technical support - support@minicom.
USER GUIDE About this User Guide This User Guide provides installation and operation instructions for the KVM.net II Manager system produced by Minicom Advanced Systems. It is intended for system administrators and network managers, and assumes that readers have general understanding of networks, LDAP, hardware and software. All information in this User Guide is subject to change without prior notice. User Guide Feedback Your feedback is very important to help us improve our documentation.
KVM.NET ® II Table of Contents 1. Introduction..................................................................................................... 6 1.1 Key features .......................................................................................................... 6 1.2 System components ............................................................................................. 7 1.3 System diagram ..................................................................................................
USER GUIDE 7.1.2 Minicom KVM/IP ............................................................................................ 32 7.2 Target Sets tab.................................................................................................... 33 7.3 Access Permissions tab ..................................................................................... 34 7.4 Saving the Target................................................................................................ 35 7.5 Deleting Targets...
KVM.NET ® II 10.1.6 SSH............................................................................................................. 65 10.1.7 VNC ............................................................................................................ 66 10.1.8 Telnet .......................................................................................................... 68 10.1.9 VMware Server ............................................................................................ 69 10.1.
USER GUIDE 13.3.3 Changing the password.............................................................................. 102 14. Accessing an IP device directly ............................................................... 103 15. Maintenance of the system....................................................................... 104 15.1 Backup & Restore ........................................................................................... 104 15.1.1 The backup elements ..................................
KVM.NET ® II 1. Introduction KVM.net II is a robust central management appliance that provides reliable and secure management of KVM IP devices. KVM.net II integrates with Minicom IP devices and Serial console server devices to facilitate an intuitively manageable, centralized out-of-band access portal designed to maintain all IT assets. KVM.net II centralizes all user account information relevant for IP device administration without interfering in the standalone survivability of each device. KVM.
USER GUIDE Virtual Media - Virtual Media is a very useful tool for those who need to manage large numbers of computers such as commercial IT data center managers. A Target computer can be made to boot to one of many virtual disks that can perform any variety of tasks such as virus scans of the Target’s physical drive or patch management or even complete installation of the operating system on a Target computer. 1.2 System components The KVM.net II Manager system comes with the following: • KVM.
KVM.NET ® II Remote location Remote user Smart IP Access MINIC OM Powe r SMARTIPACCESS Re mo te Loc al Res et Internet / VPN / MAN Remote user Target servers KVM.net II Manager Firewall UID 1 HP Pr oLiant DL140 2 KVM. net Pow erEdge 1 9 5 0 G2 LAN Smart IP Access www.minicom.
USER GUIDE 2. Pre-installation guidelines Prepare a list of all KVM.net II system components. You will need this information to configure the system. Appendix A on page 122 contains 2 lists of the details you need to prepare for Minicom KVM/IP devices and PX units (not PX Serial). Photocopy or print out Appendix A. For other access services see section 2.1 below. The lists should include the IP device name and MAC address, KVM switch and the Target details.
KVM.NET ® II 2.1 Access services details Besides the Minicom KVM/IP devices mentioned above, you can connect to Targets via the following Access services through KVM.net II: • Minicom’s PX Serial • Web • ILO • RDP • SSH • VNC • Telnet • VMware Server These services are elaborated on in the section 3.6. All service applications must be installed on the local (client) computers. See section 10 on page 60 which sets out the details required for each of the above Access service. 2.1.
USER GUIDE 3. Understanding the system – an overview The figure below shows a typical KVM.net II application. Figure 3 KVM.net II typical application The system works as follows: Data centers in locations throughout the world are connected to Minicom IP devices and to other 3rd party access services. The Minicom IP devices are KVM.net enabled allowing KVM.net II to access/control the Targets connected to all IP devices via IP. Users access the KVM.
KVM.NET ® II A User can be a full User or just View only. These permission types are explained fully in section 9.3. In the example below 4 users are created with various permission types. User Administrator View Only Phil Sam Dave User Jon Figure 4 Users with different permissions Once an Administrator creates Targets or sets of Targets (explained below) in the system, users can be assigned access to individual Targets or sets of Targets. 3.
USER GUIDE Target servers Dell #1 Dell #2 Dell #3 Dell #4 Figure 6 Created Targets 3.4 Forming Targets into sets Targets can be formed into sets. You can for example create a set of all financial servers. In the example below 3 Targets are formed into Target Set - Finance. Target servers Dell #1 Dell #2 Dell #3 Dell #4 Target Set - Finance Dell #1 Dell #2 Dell #3 Figure 7 Forming Targets into sets 3.
KVM.NET ® II This means that: • The Finance Group has access rights to Target Set - Finance. • Any user added to the Finance Group will automatically have access rights to Target Set - Finance. Note! Although users are members of the same Group, they can have different access permissions to Targets. E.g. some could be Users allowing them to control the Targets, and some could be View Only, letting them see the server screens but without being able to take control.
USER GUIDE Besides the Minicom KVM/IP devices, you can connect to Targets via the following Access services through KVM.net II: • • Minicom’s PX Serial - PX Serial is a one-port RS232/422/485 to Redundant Ethernet device server. Management features include SNMP support and email alerts. Web – Browser based web service • ILO - HP Integrated Lights-Out (iLO). HP ILO gives seamless access to HP servers. • RDP - Remote Desktop Protocol.
KVM.NET ® II 4. Setting up the system Set up the Minicom IP device systems according to their User Guide instructions. In order to be managed by KVM.net II, all Minicom IP devices must be configured to be KVM.net enabled. This is done from the Network Configuration page of each IP device. For example, see the KVM.net section in Figure 10, KVM.net is enabled by selecting the Enable KVM.net checkbox. Figure 10 Network Configuration page sample Also in the KVM.net section in Figure 10, specify how the KVM.
USER GUIDE 4.2 KVM.net II Manager’s default IP address Each KVM.net II Manager unit comes with the following default values: IP address - 192.168.1.250. Subnet mask - 255.255.255.0 Gateway - 192.168.1.1 If these values are not suitable for your network, follow the steps in the section below to display the KVM.net II interface. You can then change the IP address of the KVM.net II Manager in the Network tab under Settings/Unit Maintenance, see section 16.2 on page 114. 4.2.1 Changing the KVM.
KVM.NET ® II 5. Displaying the KVM.net II web interface To display the Web interface: 1. Open your Web browser (Internet Explorer version 6.0 or higher). Windows Vista Note! To login to the Web configuration interface with Windows Vista, run Internet Explorer as Administrator. To do this, right-click the Internet Explorer icon and select Run as administrator. See figure below. Figure 11 Select Run as administrator 2. Type in the IP address of the KVM.net II Manager (default IP address https://192.168.1.
USER GUIDE New devices identified with their MAC address Menu section IP device type Once devices are identified by a name they appear here Figure 12 Devices page Note! On first connection the KVM.net II GUI prompts you to install the KVM.net II client software, see Figure 13. Click Install. Figure 13 KVM.net II client 5.
KVM.NET ® II This Guide explains the menu sections from the point of view of first setting up the system and then operating it.
USER GUIDE 6. Creating users There are two possible methods of inputting users into the system. When using local authentication (see page 50) users and groups are created in the KVM.net II GUI. When using an LDAP authentication server (see page 52) users and groups are imported from a Windows Active Directory. With both authentication methods, an Administrator can grant users different access permissions as follows: Administrator - An Administrator can view, modify, manage and control all KVM.
KVM.NET ® II • • Permission Level – Administrator or User. You can sort the users out in Permission Level order - Administrators then Users or Users then Administrators - by clicking the top of the Permission Level column. Description – Optional description. 2. Click . The following appears. Figure 15 New User 6.1 General tab Fill in the following details: User name - type a login name. A User name cannot be identical to any other existing User name.
USER GUIDE To add a User to an existing User Group or Groups: 1. Press the Users Group tab, Figure 16 appears. All existing Groups appear in the All User Groups list. Once selected, User Groups appear here All User Groups in the system appear here Figure 16 User Group tab 2. Select the Groups that the new User will be a member of. The Groups appear in the Member of list. 6.2.1 Removing Users from a Group To remove Users from a Group: In the All User Groups section, unselect the Group’s checkbox.
KVM.NET ® II To choose which Targets / Target Sets the user will have access to: 1. Press the Access Permissions tab. The following appears. Targets and Target Sets that the new user has permission to access appear here Select from the All Targets and All Target Sets lists those which the new user will have permission to access Figure 17 Access Permissions tab The All Targets and All Target Sets lists show the Targets and All Target sets in the system. 2.
USER GUIDE Number of users in the system Figure 18 Users in the system By clicking a user name, an Administrator can access the General, User Group and Access Permissions tabs of this user and change any of the parameters. 6.4.1 Deleting a user Deleting a user, instantly removes the user’s authorization from the KVM.net II system and all IP devices. To delete a user: 1. On the Users page select the checkboxes of the users to be deleted. . The user is removed. Press 2.
KVM.NET ® II Users that are members of this Group appear here All users in the system appear here Figure 19 New User Group - Members tab 2. Name: Type a unique name for the Group. You can add a description. 3. Select the checkboxes of the users to be part of the Group. They appear in the Group members list. You can access the User Properties page by clicking a user name in the Group members list.
USER GUIDE 6.5.1 Access Permissions tab Click the Access Permissions tab, Figure 20 appears. Targets and Target Sets that the new Group has permission to access appear here Select from the All Targets and All Target Sets lists those which the new Group will have permission to access Figure 20 Access Permissions tab From the All Targets and All Target Sets lists select the checkboxes of those which the new User Group will have permission to access.
KVM.NET ® II 6.5.2 Allowed Services tab Click the Allowed Services tab. The following appears. Figure 21 Allowed Services tab Here you assign Access Services to Group members. If a Group member has permission to access a Target, but there are no assigned Access Services for the Group, then the Group member will not be able to access the Target. Select the checkboxes of all access services allowed to this Group. 6.5.3 Saving the new Group Click . The Group’s details are now in the system.
USER GUIDE Icons of access services allowed appear here User Groups Figure 22 User Groups page 6.5.4 Deleting a User Group To delete a Group: 1. On the Users Group page select the checkboxes of the Groups to be deleted. 2. Press . The Groups are removed. Press deselect all checkboxes with one click. Note: Deleting a Group will not delete the individual users.
KVM.NET ® II 7. Configuring Targets You must input the details of all the Targets physically connected to the system’s IP devices / KVM switches. This includes giving each Target a unique name and other relevant details. As mentioned in the pre-installation guidelines, Appendix A on page 122 contains 2 lists of all the details you need to prepare. To configure a Target: 1. From the Management menu, select Targets the Targets page appears see Figure 23.
USER GUIDE • Target Sets – The Target Sets this Target is a member of. • Description - optional description of the Target. 2. From the toolbar, click Figure 24. . The New Target page appears, see Name - Type a unique name for each server in the system. Once selected access services appear here All possible access services appear here Figure 24 New Target page 7.1 Access Services tab Here you select and configure all access services relevant to this Target.
KVM.NET ® II 7.1.1 Default access service You can set any of the access services to be the default service. This means that the service will be used to access the Target by default when selecting the Target by clicking the Target name. To access the Target via a different service, the service must be selected. To set a service as the default, display the service as explained below and select the Set as Default Service checkbox – circled in Figure 24. 7.1.
USER GUIDE Figure 27 KVM/IP Device / Port number To remove an assigned Target from an IP device/ KVM switch port click . The assignment is removed. Other KVM/IP elements are as follows: Description – Type a description for the Target. E.g. Backup server. Operating System – Select the operating system of the Target from the Dropdown list. The mouse parameter options adjust to match the operating system.
KVM.NET ® II Target sets that this Target is a member of appear here All Target sets created in the system appear here Figure 28 Target Sets 2. From the All Target Sets list, select the checkboxes of the Target Sets you want the Target to be associated with. The Target Set appears in the Is a Member of list. 7.3 Access Permissions tab You can choose which Users and Groups can have access permission to the Target. Press the Access Permissions tab. The following appears.
USER GUIDE Unselect the User/Group checkbox from the relevant list. 7.4 Saving the Target Click . The Target details are now in the system. Repeat this process to input all connected servers. When finished, click . All targets appear on the Targets page, see Figure 23. 7.5 Deleting Targets You can remove Targets from the system as follows: From the Targets page select the checkboxes of the Targets to be deleted. Press one click. . Press to select or deselect all checkboxes with 7.
KVM.NET ® II 3. Description – Type a description. 4. From the All Targets list, select the checkboxes of the Targets you want to add to the Target set. The Targets appear in the Assigned Targets list. 7.6.1 Access Permissions tab You can choose which Users and Groups can have access permissions to the Target set. Press the Access Permissions tab. The following appears.
USER GUIDE and also on the Target sets page, from the menu select Targets/Target Sets, see Figure 32. Figure 32 Target sets page To see all the Targets in a Target set, click the Target set name either from the menu, or on the page, see Figure 33. From this page you can at any time assign or remove Targets from the Target set, and from the Access Permissions tab choose which Users and Groups can have access permissions to the Target set, as explained on page 36.
KVM.NET ® II 8. Management / Devices The web interface opens at the Devices page, see Figure 34. The New Devices section automatically displays all IP devices detected by the KVM.net II system. (For IP devices to appear they must be configured to be KVM.net enabled – see section 8.1 below). Each device appears identified by its MAC address. The MAC address of each IP device is written on a sticker on the unit’s underside.
USER GUIDE Warning – Problem with the device. See the Devices page on page 39 for more information. Uploading – Device is receiving new firmware from KVM.net II Manager. Updating device – Device is receiving an updated configuration from KVM.net II Manager. Rebooting - Device reboots upon any Network parameter change, or firmware upgrade. Connecting – KVM.net II send or receives the Device Discovery message. Version – Displays the device firmware version number.
KVM.NET ® II Name - You must assign a unique name to each IP device before associating connected Targets or KVM switches. Type a name for the device. Description – These are optional fields used for device identification. Status – This is the connection status. Device Info - contains information about the device, including its operational status and version numbers of firmware, KME (keyboard, mouse emulation), hardware, SDF (switch definition file) and date and time of last configuration update. 8.2.
USER GUIDE Custom Custom gives you the option to manually choose both the compression and colors. 8.2.3 Mouse Select the appropriate values according to the type of mouse connected to the device. Type - Select the mouse type you would like IP device to emulate. When setting the mouse emulation type, set it to match the mouse connected to the Local Console port on the IP device, e.g.
KVM.NET ® II 8.3 KVM Ports tab In the KVM Ports tab you: • • Associate the KVM switches in the system to the relevant IP device Associate Targets with the relevant IP device/port number on the KVM switch Click the KVM Ports tab, the following appears. Ports numbers for the selected KVM switch appear here Target servers appear here Figure 37 KVM Ports tab The KVM switch drop-down list consists of pre-selected KVM switches.
USER GUIDE For KVM.net managed select the correct DX configuration with PRT-SCR (and not Ctrl hotkey), as selected in the KVM Switches page. Once the correct DX configuration with PRT-SCR is selected, the fields circled in Figure 38 appear. Figure 38 DXUIP II fields in KVM.net II Managed mode If this DX User IP II is the IP device connected to User port 1 of the DX Central, select the Master Console checkbox. (This enables the DX port statuses to be displayed in the KVM.net II interface).
KVM.NET ® II When there is more than one DXU IP II units or if there are multi-user matrix KVM switches in the system, you must assign the same Targets to the same ports for each DXU IP II unit/matrix KVM switch. 1. Assign the ports for one DXU IP II unit/matrix KVM switch. 2. Go to the Devices page and select the next DXU IP II unit/matrix KVM switch. 3. Click the Targets tab and in the Show Targets drop-down menu select All Targets. 4.
USER GUIDE In TCP Ports type three ports (from 800 and up to 65535). By default the port numbers are 900, 901 and 902. These default ports are suitable for the majority of installations. Click to clear or select the following according to your requirements: DHCP – Enable DHCP to provide you with dynamic IP addressing for the IP device, if a DHCP server exist. Note: Any change in the Network configuration forces the IP device to restart. 8.5.
KVM.NET ® II 8.7 Deleting IP devices IP devices can be deleted from the KVM.net II system from the Devices page. To delete IP devices: 1. From the Management menu, click Devices the Devices page appears. 2. Select the checkboxes of the units to be deleted, or select the top checkbox to select or deselect all checkboxes. . The devices are deleted. 3. Click 4. Uncheck Enable KVM.net on the device’s Network Configuration Web page. This will prevent the deleted IP device from being rediscovered. 8.
USER GUIDE 9.1 Access services Besides connecting to Minicom KVM/IP devices, you can connect to a variety of both hardware and software external resources from the KVM.net II interface as follows: • Minicom PX Serial • Web service • ILO - HP Integrated Lights-Out (iLO) • RDP - Remote Desktop Protocol • SSH - Secure Shell • VNC- Virtual Network Computing • Telnet- TELecommunication NETwork • VMware Server See page 14 - 15 for an elaboration of the above services.
KVM.NET ® II 9.1.1 Minicom KVM/IP Click Minicom KVM/IP. The Minicom KVM/IP settings appear, see Figure 43. Figure 43 Minicom KVM/IP settings The default elements of the Minicom KVM/IP settings as follows: Note! Only change the default settings if the large majority of the Targets in the system have settings that are different to the default settings. Description – This is the description of the Access service - Minicom KVM/IP device.
USER GUIDE 9.2 KVM switches Configuring KVM switches is relevant when there are KVM switches connected to IP devices in the system or when there are DXU IP II units in the system. You must select all the KVM switch types physically connected. To select the KVM switch types: 1. From the Application menu, select KVM Switches. A list of KVM switches appears, see Figure 44.
KVM.NET ® II 2. From the list, select the KVM switch brands and models physically connected to your IP devices. When there are Smart 116 IP units in the system, select IP 116 from the list. When there are DXU IP II units in the system: For KVM.net enabled select the correct DX configuration with Ctrl (and not PRT-SCR hotkey). For example when there is 1 DX Central unit in the DX system, select Minicom DX System (32 ports Ctrl).
USER GUIDE To set these options: From the Application menu select Account Policy. The Account policy page appears, see Figure 45. Figure 45 Account policy 9.3.1 Password policy When KVM.net II operates in local authentication mode, choose the desired password policy. The different password policy options are explained below. Note! The following “special” characters: &, <, >, ”, cannot be used for either the user name or password in any of the password levels. (See page 22).
KVM.NET ® II None: You can write any character (except the “special” characters: &, <, >, ”,) and any number of characters for the password. (See page 22). 9.3.1.1 Account blocking You can block entry into the system after a number of unsuccessful attempts by a user inputting the wrong password. To do so: 1. Select the Account blocking checkbox. The following appears. Figure 46 Account blocking Choose the number of attempts within a time period and for how long to block the account for. 9.3.
USER GUIDE Only the “admin” account remains as a “backdoor” account. This user has KVM.net II local access. Admin account is allowed to manage KVM.net II with "Administrator" access privileges. However, "admin" is not permitted to connect to Targets. This account will allow changing KVM.net II to Local authentication mode at any time. There is no direct access to any IP device. KVM.net II will act as a gateway. Since the KVM.
KVM.NET ® II Base DN – here you define the base object where the search for users begins. The search is performed only on this object and the objects below it in the directory tree. The Base DN string has the standard LDAP syntax: CN=(Common Name…), OU=(Organizational Unit), DC=(Domain Component). Base DN should be in the following format DC=domain,DC=tld. For example for the domain kvm.net.org, the Base DN should be DC=kvm,DC=net,DC=org.
USER GUIDE Imported user groups appear here All LDAP users and groups appear here. Groups can be expanded to select just individual users. Imported users appear here Figure 48 Import LDAP Users window You can import: • • A Group with all its users by selecting the Group. Some users of a Group by expanding the Group and then selecting the desired users. Once selected, the Groups and Users appear in the Selected User Group/User area. Press Save, a prompt appears explaining that all current KVM.
KVM.NET ® II Figure 49 Users (LDAP mode) After importing Users, you must assign their permissions - Administrator, User, or View only. How to assign permissions is explained in section 6 on page 21. By default all Users have User permission status. (Also assign their Target permissions and allowed Access Services). 9.3.2.5 Synchronization Synchronization does two things: • Keeps the exact group structure maintained on the LDAP servers.
USER GUIDE Figure 50 Purge window 9.3.2.6 Operating KVM.net II in External Authentication mode In External Authentication (LDAP) Mode, KVM.net II Manager will no longer allow login for the users that were created in Local Authentication mode. These users will be deleted. New users will be imported from Active Directory. KVM.net II Manager will validate all user credentials against the LDAP server only. Only the “admin” account retains local authentication as a “backdoor” account. This user has KVM.
KVM.NET ® II Figure 51 Global Settings 9.4.1 KVM.net II / KVM/IP Session Idle timeout Select the number of minutes of non-activity, after which the KVM.net II and KVM/IP sessions will terminate. The User will then have to re-login. Set mouse and performance from KVM/IP Session This checkbox determines who updates the local mouse and performance settings. When checked, local mouse and performance settings are determined at the remote session level.
USER GUIDE Items Per Page Select the maximum number of items – Targets, Groups etc – to appear on one page. When this number is reached additional items are put on another page. You click on the page link to open the next page. Click Save to save changes.
KVM.NET ® II 10. Configuring Access Services – introduction Each Access Service comes with a default settings template. The template values can be changed from the Settings/Access Services page, see Figure 52. Checkboxes are greyed out for factory included access services – these cannot be deleted. Figure 52 Access Services The template values are automatically applied to new Targets that have the Access Service assigned to them.
USER GUIDE The following variables in the application path can be used: • %ProgramFiles% - Program Files folder • %SystemRoot%\ - Windows folder 10.1.2 Minicom PX Serial Click Minicom PX Serial. The Minicom PX Serial settings appear, see Figure 53 Figure 53 Minicom PX Serial settings Description: - Description of the access service - Minicom PX Serial. Application: - PuTTy.exe is application used and it must be installed on all client computers, see the paragraph below.
KVM.NET ® II 10.1.3 Web Click Web. The Web settings appear, see Figure 54. Figure 54 Web Target Description: - Default description. Set the URL for each individual web page as explained on page 73. 10.1.4 ILO Click ILO. The ILO settings appear, see Figure 55. Figure 55 ILO – SSH mode Description – Description of the access service - ILO. URL/Host – Type the URL/Host of the ILO resource. Port / Application / PuTTy Application Path – these fields are only relevant in SSH mode.
USER GUIDE In SSH mode, the port number is 22 (default). Web mode Web mode uses a remote console with power management options. In Web mode there is no need for an executable application. Figure 56 illustrates the ILO fields in Web mode. Figure 56 ILO – Web mode Login Method: • Prompt for Credentials – this means the ILO login page appears and you login manually. • Use KVM.net Credentials – this means KVM.net II logs into ILO with the currently logged user credentials.
KVM.NET ® II 10.1.5 RDP Click RDP. The following are the default settings for RDP. Figure 57 RDP– Web mode Description: - Description of the access service - RDP. URL/Host: - Type the URL/Host of the RDP resource. Mode: - RDP Client or Web. These are explained below. Web mode (default) Web mode uses a remote console with power management options. In Web mode there is no need for an executable application. Screen Size: select the screen size from the drop-down menu.
USER GUIDE Figure 58 RDP – RDP Client mode RDP Client mode uses an RDP console server. From Windows XP onwards the executable application - mstsc.exe - comes as part of the operating system. For Windows 2000 download the Client portion of the Remote desktop software from the Microsoft website. RDP Application Path: - The RDP application must be installed on all local computers, preferably in the same path.
KVM.NET ® II PuTTy Application Path: - PuTTy application must be installed on all client computers, preferably in the same path. In the default path %ProgramFiles%\PuTTy – see Figure 59 – the application could be in any drive in the Program Files\PuTTy folder. See the General notes above about variables. URL/Host: - Type the URL/Host of the SSH resource. Port – The SSH port number is 22 (default). Login Method • Prompt for Credentials – this means the SSH login appears and you login manually. • Use KVM.
USER GUIDE Application / VNC Application Path / Port – these fields are only relevant in VNC Client mode. The difference between VNC Client and Web mode is detailed below. URL/Host: - Type the URL/Host of the VNC resource. Mode: VNC Client (default) When using VNC Client mode, the page appears as in see Figure 60. VNC Client mode uses a VNC console server. In VNC Client the VNC application must be installed on all client computers, preferably in the same path. Type the path to the VNC Viewer application.
KVM.NET ® II Figure 61 RDP – Web mode In Web mode there is only manual login. 10.1.8 Telnet Click Telnet. The following are the default settings for Telnet. Figure 62 Telnet Description: - Description of the Access service - Telnet. Application - PuTTy.exe is the application used for Telnet access. The PuTTy application can be obtained from: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.
USER GUIDE 10.1.9 VMware Server Click VMware Server. The following are the default settings for VMware Server. Figure 63 VMware Server Description: - Description of the access service - VMware Server. Virtual Server Host or IP: - Type the Host/IP of the VMware Server resource. Application - vmware.exe is the application used for VMware Server access. The VMware Server Client application can be obtained from: http://www.vmware.
KVM.NET ® II Password. KVM.net II logs into VMware Server using this User Name and Password. 10.1.10 New Access Services You can add other access services. If the new service has an executable application the application must be installed on all client computers, preferably in the same path. Add new Access Services as follows: . The New Service 1. From the Access Services page click page appears, see Figure 64. This page is a template for configuring a new access service.
USER GUIDE URL – If the Access service resource can be reached via a web browser, type the URL here: HTTP or HTTPS etc. You may incorporate variables such as into the URL as follows: • %ProgramFiles% - Program Files folder • %SystemRoot%\ - Windows folder • %IP% - IP address (IP checkbox must be selected) • %Port% - TCP port number (Port checkbox must be selected) • %UserName% - Login User name. • %Password% - Login Password. Login Method checkbox must be selected.
KVM.NET ® II 11. Configuring Access services for individual Targets As explained in section 10, the Access service default values are set globally in the Settings section of the menu – in Applications/Access Services. The following sections explain how to configure each Access service for individual Targets. You configure the Access Services for each Target from the Access Services tab, as follows: 1. From the Management menu, select Targets, the Targets page appears see Figure 65.
USER GUIDE Figure 66 Minicom PX Serial settings Description: - Description of the access service - Minicom PX Serial. Application: PuTTy.exe. This application must be installed on all client computers. Path: - Path of the PuTTy application. Only change the default path if it is unsuitable. URL/Host: - Type the URL/Host of the Minicom PX Serial. Port: - The Minicom PX Serial, TCP port number is 4000. 11.2.1 Web From the All Services list, select the Web checkbox. Web appears in the Active Services list.
KVM.NET ® II 11.2.2 ILO From the All Services list, select the ILO checkbox. ILO appears in the Active Services list. Click ILO. The ILO settings appear, see Figure 68. Figure 68 ILO Description – Description of the access service - ILO. URL/Host – Type the URL/Host of the ILO resource. Port / Application / PuTTy Application Path – these fields are only relevant in SSH mode. The difference between SSH and Web mode is detailed below. SSH mode (default) SSH mode uses an ILO console server.
USER GUIDE Web mode Web mode uses a remote console with power management options. In Web mode there is no need for an executable application. Figure 56 illustrates the ILO fields in Web mode. Figure 69 ILO – Web mode Login Method: • Prompt for Credentials – This means the ILO login appears and you login manually. • Use KVM.net Credentials – This means KVM.net II logs into ILO with the currently logged user credentials. Ensure that ILO is configured to recognize the same username and password.
KVM.NET ® II Figure 70 RDP– Web mode Description: - Description of the access service - RDP. URL/Host: - Type the URL/Host of the Target server. Mode: - RDP Client or Web. These are explained below. Web mode (default) In Web mode there is no need for an executable application. When selecting Web mode, the page appears as in Figure 70 Screen Size: select the screen size from the drop-down menu. Login Method: • Prompt for Credentials – this means the RDP login appears and you login manually. • Use KVM.
USER GUIDE RDP Client mode uses an RDP console server. From Windows XP onwards the executable application - mstsc.exe - comes as part of the operating system. RDP Application Path: - The RDP application must be installed on all client computers, preferably in the same path. In the default path %SystemRoot%\System32 – see Figure 71 – the application could be in any drive in the Windows\System32 folder.. Figure 71 RDP– RDP Client mode In RDP Client mode there is only manual login. 11.2.
KVM.NET ® II Description: - Description of the access service - SSH. Application - PuTTy.exe is the application used for SSH access. The PuTTy application can be obtained from: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html PuTTy Application Path: - PuTTy application must be installed on all client computers, preferably in the same path. In the default path %ProgramFiles%\PuTTy the application could be in any drive in the Program Files\PuTTy folder.
USER GUIDE Figure 73 VNC - VNC Client Description: - Description of the access service - VNC. Application / VNC Application Path / Port – these fields are only relevant in VNC Client mode. The difference between VNC Client and Web mode is detailed below. URL/Host: - Type the URL/Host of the VNC resource. Mode: VNC Client (default) When using VNC Client mode, the page appears as in Figure 73. VNC Client mode uses a VNC console server.
KVM.NET ® II Login Method: • Prompt for Credentials – this means the VNC login appears and you login manually. • Use KVM.net Credentials – this means KVM.net II logs into VNC with the currently logged user credentials. Ensure that VNC is configured to recognize the same username + password. • Use the Following Credentials – Where the passwords are different for KVM.net II and VNC, select this option. A Password field appears. Type the VNC User Password. KVM.net II logs into VNC using this Password.
USER GUIDE Description: - Description of the Access service - Telnet. Application - PuTTy.exe is the application used for Telnet access. The PuTTy application can be obtained from: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html PuTTy Application Path: - - PuTTy application must be installed on all client computers, preferably in the same path. In the default path %ProgramFiles%\PuTTy – see Figure 62 – the application could be in any drive in the Program Files\PuTTy folder.
KVM.NET ® II Application Path: - VMware Server console must be installed on all local computers, preferably in the same path. In the default path %ProgramFiles%\ VMware\VMware Server Console, the application could be in any drive in the Program Files\VMware\VMware Server Console folder. Virtual Machine Path - Type the Virtual Machine Path on the VMware Server. Login Method: • Prompt for Credentials – this means the VMware Server login appears and you login manually. • Use KVM.
USER GUIDE 12. Accessing Targets - Administrator For an Administrator to access a Target: From the menu, select Access. The Access page appears showing the individual Targets the Administrator is currently allowed to access. See Figure 77.
KVM.NET ® II Remote Active Session – A user is currently connected. (He can be disconnected by an administrator. The disconnected user will be notified of this). Unassigned – The Target is not assigned to any IP device. Updating device – Device is receiving an updated configuration from KVM.net II Manager, and cannot currently serve remote sessions. Unavailable – IP device is not available (IP device is itself in Alarm status). Busy – This refers to a server connected to an IP device via a KVM switch.
USER GUIDE On the remote console you have the following: Target name - The currently accessed server identity can be checked by looking at the Server name on the Internet Explorer title bar. Toolbar icon – This is the minimized toolbar from which you switch and configure the system. Minicom icon – Hold the mouse over the icon to view information about current server, connection time and video mode. 12.2.
KVM.NET ® II Or Press F9. To display the Toolbar repeat the above action. See also page 95. 12.2.3 Switching to a different server There are 2 methods of switching to a different server. (A) Select a different Target from the KVM.net II Access page. (B) Where the Target you wish to switch to is connected to the same IP device as the current Target: , or right-click . A list of available servers 1. From the Toolbar, click appears. The currently connected server is highlighted in bold. 2.
USER GUIDE Figure 80 Settings.. Dialog box Bandwidth Choose from the following options Adaptive – automatically adapts to the best compression and colors according to the network conditions. (Not recommended because network parameters may change frequently impacting on user experience). Low - Select Low for high compression and 16 colors. Medium - Select medium for medium compression and 256 colors. Medium is recommended when using a standard internet connection.
KVM.NET ® II 12.2.5.1 Refresh Select Refresh to refresh the Video image. Refresh may be needed when changing the display attributes of a Target. 12.2.5.2 Manual Video Adjust Use the manual video adjustment for fine-tuning the Target video settings after auto adjustment or for adapting to a noisy environment or a non-standard VGA signal or when in full-screen DOS/CLI mode. To adjust the video manually: Click Manual Video Adjust. The manual controls appear, see Figure 81.
USER GUIDE Select Filter - defines the filter of the input video from the server. A higher filter reduces the noise level but makes the image heavier. This means that the image quality is better, but it takes longer to load and to refresh. Noise Level - represents the Video "noise" when a static screen is displayed. 12.2.5.3 Auto Video Adjust To adjust the video automatically: Click Auto Video Adjust. The process takes a few seconds.
KVM.NET ® II To record a key sequence: 1. From the Special Key Manager box press Record New. The Add Special Key Dialog box appears, see Figure 83. Figure 83 Add Special Key Dialog box 2. Give the key sequence a name in the Label field. 3. Click Start Recording. 4. Press the desired keys. The key sequence appears in the area provided. 5. Click Stop Recording. 6. Click OK. To edit a key sequence: 1. From the Special Key Manager Dialog box select the desired key. 2. Click Edit. 3. Click Start Recording 4.
USER GUIDE Warning Adjust the video of the Target, (explained above) otherwise the mice may not be synchronized. 12.2.7.1 Aligning the mouse pointers When accessing the Target, the mice may appear at a distance to each other. To align the mouse pointers: / Align or press Ctrl+M simultaneously. The mice From the Toolbar click align. 12.2.7.2 Manual mouse synchronization for PX USB only When the Target is connected by a PX USB mice synchronization is done as follows: 1.
KVM.NET ® II Figure 85 Mouse Settings (USB) box 1. From the drop down menu, select the Target’s Operating system. Instructions and sliders appear. 2. Follow the instructions and set any relevant sliders to the same values as set in the Target’s Mouse Properties window. 3. Click OK to save the settings Note! Absolute Mouse Position works best for Windows XP, 2003 Server and Vista. However it is possible to use Relative Mouse Position and follow the instructions.
USER GUIDE Novell, SCO UNIX or SUN Solaris you must synchronize the mouse pointers manually. To manually synchronize mouse pointers: 1. From the Toolbar click appears see Figure 85. / Manual Settings. The Mouse Settings box Figure 86 Mouse Settings box 2. Select the Target’s Operating System. Instructions and sliders appear. 3. Follow the instructions and set any relevant sliders to the same values as set in the Target’s Mouse Properties window. 4.
KVM.NET ® II Advanced – Mouse Emulation In the Advanced Mouse settings, you can set the type of mouse that you would like the KVM/IP device to emulate. We recommend not changing the advanced settings unless there is erratic mouse behavior (the mouse is making random clicks and jumping arbitrarily around the screen). Click the Mouse Emulation box appears see Figure 87. Figure 87 Mouse Emulation box Select the mouse connected to the Local Console port on the KVM/IP device, e.g.
USER GUIDE Figure 88 Client Configuration dialog box Pointer type – From the Drop-down list you can change the Client computer mouse pointer to appear as a dot or to not appear at all. Hide Toolbar – Check this option to hide the Toolbar from the next reconnection onwards. To toggle the Toolbar on and off, press F9 or double-click the System tray icon . See above page 85. Full Screen Mode - Check this option to make the remote session screen appear in full screen mode from the next reconnection onwards.
KVM.NET ® II Figure 89 Virtual Media 2. Select the device to be mounted and click Mount. A Remote Device Warning appears, see below. Figure 90 Remote Device Warning 3.Click OK. The device mounts onto the Target and appears as a removable or CD/DVD drive of the Target. It also appears in the Mounted Drives section in Figure 89. Once mounted, you can use the device during the remote session as if it is connected to the Target. Mounting an ISO file An ISO image (.
USER GUIDE 12.2.8.2 Things to know during operation of the Virtual Media Because Virtual Media emulates USB 1.1 over a TCP connection it has a number of limitations which govern the Virtual Media compatibility and operation. • Virtual Media emulates USB 1.1. It doesn’t emulate USB 2.0 • Virtual Media redirects the Clients local DVD/CD or removable mass storage devices to a Target computer during the open client session only.
KVM.NET ® II 12.2.9 Full screen mode Work on the Target as if you are working on a local computer, with full screen mode. To work in full screen mode: 1. Ensure that the Client computer has the same screen resolution as the Target. 2. Press F11. The Internet Explorer window disappears, leaving the Internet Explorer menu bar at the top. 3. Right click the Internet Explorer menu bar and check Auto-Hide. The Internet Explorer menu bar disappears. You are in full screen mode.
USER GUIDE Access to the Target works according to the type of service accessed and according to the parameters as configured in section 10 on page 60. 12.4 Exiting the KVM.net II system To exit the system: Just below the Minicom logo appears and you are logged out. , click Logout. The login screen Note: Exiting the KVM.
KVM.NET ® II 13. Accessing the system as a User Once the Administrator has set up and configured the KVM.net II system, Users can access the system and connect to permitted Targets. For a User to access the system: Type the KVM.net II Manager IP address (https://IP address) into a Web browser and press Enter. The Login page appears. Type the Username and Password and press Enter. The Access page appears see Figure 91. The window displays only Targets and Target Sets that the User has permission to access.
USER GUIDE Remote Active Session – A user is currently connected. (He can be disconnected by an administrator. The disconnected user will be notified of this). Unassigned – The Target is not assigned to any IP device. Updating device – Device is receiving an updated configuration from KVM.net II Manager, and cannot currently serve remote sessions. Unavailable – IP device is not available (IP device is itself in Alarm status). Busy – This refers to a server connected to an IP device via a KVM switch.
KVM.NET ® II To access the Target: Click the icon in the More Access Services column on the Access page. Access to the Target works according to the type of service accessed and according to the parameters as configured in section 10 on page 60. There is no difference connecting to KVM/IP or to any other Access Service (VNC, RDP etc.). 13.3.3 Changing the password Click the user name below KVM.net II Password window appears, see Figure 92. .
USER GUIDE 14. Accessing an IP device directly If the KVM.net II system is down e.g. for maintenance, the availability of each IP device remains. You can access an IP device unit directly by entering its IP address into your web browser. Note! This is only if the system is working in Local Authentication mode and not in External Authentication (LDAP) mode. To change any hardware elements and user authorization from the IP device, you must first uncheck Enable KVM.
KVM.NET ® II 15. Maintenance of the system Maintenance includes the following: • Backup & Restore • Restore Settings • Firmware Upgrade • Replication • Event Log • Unit Maintenance 15.1 Backup & Restore You can set up an automatic backup schedule for the KVM.net II Manager database. To do so: From the Maintenance menu click Backup & Restore, the Backup page appears, see Figure 93. Figure 93 Backup page 15.1.
USER GUIDE Destination path - enter the remote computer name and shared folder or its IP address and shared folder using the following path syntax: //computer name/share - e.g. //gx270n-comp163/backup or //computer IP address/share - e.g. //192.168.2.71/backup Note: Netware shares are not supported. For computer name resolving the DNS server IP address must be set in the Unit Maintenance/Network tab. .
KVM.NET ® II 4. Click . After the process finishes, you are logged out from the KVM.net II web interface, login again. KVM.net II system is ready to use. 15.2 Restore Settings From Restore Settings you can: • Restore KVM.net II to the factory default settings • Reset all configurations without deleting the database entities. 15.2.1 Restoring KVM.net II to factory default settings To restore the KVM.net II Manager to its factory default settings: Figure 95 Click .
USER GUIDE 15.3 Firmware upgrade Periodically Minicom releases firmware upgrades for its IP devices and the KVM.net II Manager. These upgrades can be found at www.minicom.com in the Support section. Through the KVM.net II Manager an Administrator can upgrade the firmware of the KVM.net II Manager and all connected IP devices making it unnecessary to upgrade each device individually. 15.3.1 Upgrading the IP devices firmware To upgrade the firmware version of all connected IP devices or the KVM.
KVM.NET ® II 15.4 Replication You can add a secondary KVM.net II Manager unit to the system. The primary unit then replicates all data to the secondary unit. In the event of a failure in the primary unit, the secondary unit can take over, and operate with the most up to date database. 15.4.1 Connecting the secondary unit to the network 1. Connect the secondary unit to a power supply outlet. 2. Connect the secondary unit to the network as follows: On the rear panel connect an Ethernet cable to LAN 1 3.
USER GUIDE 5. Select Secondary Unit. A field for the IP address of the primary unit appears. 6. Type the primary unit IP address. 7. Click . The unit restarts in Secondary Unit mode. 15.4.3 Configuring the primary unit 1. From the primary unit login to the KVM.net II Manager Web interface. 2. From the Settings/Maintenance menu, click Replication, Figure 97 appears. 3. Select Primary Unit. The page now appears as follows: Figure 98 Replication page - Primary Unit 4.
KVM.NET ® II 5. Change the IP address to match the original primary unit’s IP address (The IP address to which all IP devices are pointing). Do this in the Network tab under Settings/Unit Maintenance, see section 16.2 on page 114. Note: Before changing the Secondary unit IP address, switch off or disconnect the original primary unit from the network to avoid network conflicts. 6.Click . This unit restarts. Users can login and operate Targets. 15.4.
USER GUIDE 4. On the original secondary unit, login to the KVM.net II Manager Web interface and configure it to be the primary unit as explained above. 15.4.6 Primary unit and secondary unit troubleshooting If there is a network failure or the secondary unit is down, a Secondary unit not responding notification appears in the KVM.net II notification area, indicating that there is a problem connecting to the secondary unit. See figure below. Figure 99 System Warning 15.4.7 Checking the secondary unit 1.
KVM.NET ® II 15.5 Event log You can view an event log of all system activity. To do so: 1. From the Settings/Maintenance menu, click Event Log. The Event Log page appears, see Figure 100. Figure 100 Event Log The columns display the following information: Severity – activities are recorded as either: Alarm, Warning or Info. Event – a brief description the event. Category – type of event either access, system or configuration events. User – User name that caused the event. Source – source of the event.
USER GUIDE 15.5.2 Access, System or Configuration tabs For convenience, use the Access, System or Configuration tabs to see events in one of these categories only. 15.5.3 Advanced button Click , the Log Settings window appears, see Figure 101. Figure 101 Log Settings window From here you can clear all log events or export a log to read and/or save as a .csv file. The file can be viewed using Microsoft Excel or compatible software.
KVM.NET ® II 16. Unit Maintenance From the Settings/Maintenance menu, click Unit Maintenance, Figure 102 appears. Here you set: • Server date and time • Network parameters • Power control 16.1 Date & Time tab Set the server date and time and choose the time zone. Figure 102 Unit Maintenance 16.2 Network tab Click the Network tab, the following appears. Figure 103 Network tab Here you can change the network parameters of the KVM.net II unit. The unit restarts after changing the IP settings.
USER GUIDE 16.3 Power Control tab Click the Power Control tab, the following appears. Figure 104 Power Control tab For maintenance purposes: To shutdown the KVM.net II unit click . . To restart the KVM.
KVM.NET ® II 17. About Click at the top of the page, the About page appears, see Figure 105. This contains information about the version of the: • KVM.
USER GUIDE 18. General troubleshooting A) An IP device is not responding 1. Confirm that the unit is powered on and its network cable is connected properly. 2. Confirm the IP settings are correct and you can route to the unit. 3. Confirm that the IP device in not in the middle of an upgrade process. 4. Restore the device to factory defaults and reconfigure it. B) An IP device displays an Alarm status 1. Confirm that the IP device is in working order. 2. Confirm the device IP settings. 3.
KVM.NET ® II E) The Video is distorted when controlling a Target 1. Push the ‘Auto Video Adjust’ button in the Client video settings. 2. Confirm that this particular IP device can show clear video on an already confirmed server. 3. Replace the 3-in-1 cable or test it on another KVM switch. 4. Try changing the Target screen resolution or refresh rate. F) Performance decreases when controlling a Target 1. Click the ‘Auto Video Adjust’ button in the Client video settings. 2.
USER GUIDE K) I am unable to see the KVM.net II web interface without error messages appearing For added security, a Safenet Sentinel Security key is connected internally to a USB port of KVM.net II Manager. If the key is disconnected during operation of the system, Users are unable to login, and error message appears. Users that were logged in before the key was disconnected are unaffected by the key being disconnected. To allow access, reconnect the Safenet Sentinel Security key and restart the KVM.
KVM.NET ® II 19. Technical Specifications KVM.net II Manager Form factor KVM.net II Manager 1U rack mountable Dimensions Height - 4.2 cm (1.67 in). Width 42.6 cm (16.78 in) Depth: With optional bezel 69.3 cm (27.29 in) Without optional bezel 66 cm (26 in) Weight (maximum 13.45 kg (29.6 lb) configuration Kg) Network connectors 2 x RJ45 Protocols: HTTPS, XML, Telnet, SSH Serial port DB9, Console Redirection for Out of Band Management OS CentOS 5.
USER GUIDE 19.
KVM.NET ® II 20. Appendix A – PX details PX Target server PX Target server Identifying Name e.g. by location Identifying Name ________________ OS _____________ Identifying Name e.g. by location Identifying Name ________________ OS _____________ ___________ MAC address ______________ Mouse settings *: Acceleration______ Threshold________ ___________ MAC address ______________ Mouse settings *: Acceleration______ Threshold________ PX Target server PX Target server Identifying Name e.g.
USER GUIDE 20.1 KVM/IP device details IP device KVM switch Target server Target server (where relevant) Identifying Name e.g.
KVM.NET ® II Regional Offices Germany France Italy Kiel Vincennes Rome Tel: + 49 431 668 7933 info.germany@minicom.com Tel: + 33 1 49 57 00 00 info.france@minicom.com Tel: + 39 06 8209 7902 info.italy@minicom.com England China Asia Pacific / S. Korea Tel: + 44 121 288 0608 info.uk@minicom.com Tel: +86 21 6445 3181 info.china@minicom.com Tel: +972 2 535 9618 info.ap@minicom.com www.minicom.
