User guide

Conducting a Remote Session
Verifying Remote Presence Solutions Information
58 | Smart 216/232 IP
The desktop window disappears.
To exit full screen mode:
1. On the toolbar, click the Restore button
.
The desktop window appears.
Full screen mode can also be activated from the Session Profile box, see
Section 4.4, step 3.
4.5 Verifying Remote Presence Solutions
Information
You can verify the client, firmware, KME (Keyboard/Mouse Emulation firmware), and
Switch file versions installed on your Smart 216/232 IP. This information can assist
system administrators in troubleshooting and support.
To verify Remote Presence Solutions information:
1. On the toolbar, select
> About.
The information screen appears.
Figure 47 – Remote Presence Solutions Information