User guide

Operating the Smart 108/116 IP Switching System Locally
Troubleshooting – Update Software
86 | Smart 108/116 IP
To fix the communication problem:
1. Check that the RS232 Serial cable’s RS232 connector is connected to the switch’s
Flash port.
2. Check that the RS232 Serial cable’s DB9F connector is connected to the laptop’s
Serial port.
3. Verify that there is no Remote session in progress by pressing the Local button.
4. Restart the update process.
6.4.2 Electricity Failure
The electricity may fail while updating the Smart 108/116 IP firmware.
 If the electricity fails during the firmware update of the switch, a Communication
Error message appears. Simply resume the firmware update by opening the folder
that contains the firmware update file and continue from there.
 If the electricity fails during the firmware update of the RICCs, a Not Responding
or Upgrade Error message appears. Restart the upgrade from the beginning.
 For an electricity failure during a firmware upgrade of the digital part of the
Smart108/116 IP, enter the device Safe mode and restore the device to its default
settings.