Operating instructions
CONTENTS
37
FAQ
Questions about Aha Radio (PCM only).
Why is my Aha Radio reception lost even
though I have a strong signal?
The reception signal strength displayed on
the mobile phone and on PCM is no indication
of the quality of the data connection. In areas
with 2G reception there is often insufficient
bandwidth available to use Aha Radio without
connection dropouts even though reception
strength may appear to be very good. The same
can be true even in areas of 3G coverage
because, with packet-based transfers, the
channel may need to be shared among several
other users.
With intensive use of Aha Radio, the inclusive
data allowance of your mobile phone contract
could become depleted. In this case, 3G will
often continue to be displayed even though
the bandwidth allocated to you has been
reduced to below the limit required for glitch-
free Aha Radio usage.
Why does the online search sometimes return
no results?
Online queries are sent to the Aha Radio server
and Google Places
®
interface. There is therefore a
series of steps in which errors could occur during
the online search, any one of which could lead to a
blank search list being returned.
The basic prerequisite to a successful
online search is an adequate data connection.
If no response is received in the car after
20seconds, the query is terminated and the
search list will appear blank.
The Google Places
®
interface is not tolerant of
spelling mistakes. Terms will not be found in
the Google
®
database if entered incorrectly.
The search radius in the online search is
limited. In some cases, therefore, no results
may be found for the selected location. Please
specify your choice of location as accurately
as possible.
On some networks, it is not possible to conduct
a telephone call and use data traffic at the
same time.
On rare occasions, the connection to either
the Aha server or the Google
®
server may be
lost temporarily.
Why are programs in Aha sometimes
unavailable?
Programs from the list of presets or newly added
programs from Aha Radio may be temporarily
unavailable. The reason is that behind each
program is a content server and this might be
down for the time being, e. g. for maintenance
purposes. Some programs may require their own
log-in. This cannot be done on PCM, but only ever
on the mobile phone.
How do I change the language setting for
Aha Radio?
Aha Radio as well as the online search and weather
functions are controlled on PCM in the language
set for PCM.
Which languages are supported?
At present, Aha Radio supports English,
German, French, Spanish and Italian. Support
for other languages is being planned.
There is a detailed functional overview of mobile phone models that have been compatibility-tested by Porsche, starting on page 43. An explanation of the terms used here can be found in the glossary starting on page 38.