Operating instructions

CONTENTS
34
FAQ
Questions about transferring data.
Why are no messages (SMS and e-mails)
being downloaded from my iOS
®
device?
In the iOS
®
device, the ability to transfer
messages via the Message Access Profile
(MAP) is implemented in a different way from
that of other smartphones. While a connection
is being established with PCM, the iOS
®
device does not allow any downloading of the
stored messages, but transfers only those
text messages received by the iOS
®
device
in locked state while the car is being driven.
In addition, the transfer of messages to PCM
must be authorised on the iOS
®
device.
Whey aren’t my e-mails being displayed
in full?
To reduce mobile data usage, the mobile
phone usually downloads only a small part
of the e-mail from the e-mail server at first.
The user can then choose to download the
rest of the e-mail as needed. Due to the
restricted amount of memory space in PCM,
all e-mails are also limited to a maximum size
of 5kilobytes. All content beyond 5kilobytes
will be truncated.
Why do I only see e-mails from one account
even though I have several accounts on my
mobile phone?
Many smartphones do not support the transfer
of e-mails from multiple accounts to PCM. Often,
only the e-mails handled by the stock app will
be transferred.
There is a detailed functional overview of mobile phone models that have been compatibility-tested by Porsche, starting on page 43. An explanation of the terms used here can be found in the glossary starting on page 38.