Operating instructions

CONTENTS
33
FAQ
Questions about transferring data.
What is the difference between text
messages being transferred via the SIM
Access Profile (SAP) and the transfer of
e-mails and text messages via the Message
Access Profile (MAP)?
There are fundamental differences between
these two approaches. The ability to transfer
text messages via the SIM Access Profile (SAP)
concerns text messages that are stored on
the mobile phone’s SIM card. These messages
can not only be received and read but also
replied to and deleted. It is also possible to
compose a new message.
However, there is no access to the
messages stored in the memory of the
mobile phone itself. As modern mobile
phones usually store messages in their
device memory, the availability of SIM
messages that can be downloaded is
considerably limited where this is the case.
The Message Access Profile (MAP) is designed
to reflect these recent developments by enabling
messages to be transferred from the phone itself.
Unlike the SIM Access Profile (SAP), the Message
Access Profile (MAP) supports both text messages
and e-mails. At present, however, PCM offers only
read-only access.
It is not possible to answer or delete messages
here. Please note: for technical reasons, the SIM
Access Profile (SAP) and Message Access Profile
(MAP) cannot currently be used simultaneously.
The user must actively decide on the profile to be
used.
What is the maximum number of text messages
and e-mails that can be transferred from my
phone to PCM?
A maximum of 50 text messages and 100 e-mails
can be downloaded by PCM.
Why are no e-mails being downloaded from
my smartphone?
There are devices that support the Message
Access Profile (MAP) in principle but, in fact, they
support only the SMS or SMS/MMS side of it. In
this case, no e-mails are transferred to PCM and
the corresponding list remains blank.
Why don’t I see e-mails and/or text
messages from my BlackBerry
®
?
Corporate-owned devices often have data
encryption enabled in the interests of security.
If you connect a device with protection like
this to PCM and it also happens to be in a
locked state, no messages will be sent by
Bluetooth
®
to PCM as this would contradict
the security philosophy of the BlackBerry
®
.
In this case, the BlackBerry
®
needs to be
unlocked first and the message download
restarted. Depending on the software version
of the BlackBerry
®
, it may be necessary
to disestablish the Bluetooth
®
connection
completely before the new download is
attempted. This can be carried out by
pressing and holding the volume control
(device switches off) and then pressing the
volume control again (device comes back on).
There is a detailed functional overview of mobile phone models that have been compatibility-tested by Porsche, starting on page 43. An explanation of the terms used here can be found in the glossary starting on page 38.