User's Manual
1-9
When you purchase Actiware, a Proof of Purchase certificate will be shipped
with the installation CD. There will be a Proof of Purchase code printed on the
certificate. This code will always begin with “POP-xxxx-xxxx…” and cannot be
entered into the software and applied as an activation key. To obtain an activation
key, you will need to contact Mini Mitter/Respironics and give the Proof of
Purchase code to a customer service associate. The best and most efficient
method to contact technical support is via e-mail (mm@respironics.com). You
may also call technical support at 800.685.2999 during normal business hours of
8 am to 5 pm PST. The associate will then generate an activation key and e-mail
it to you. Once the activation key is applied to Actiware, it will never expire and
will be valid for all future versions of Actiware 5.x. The key however, will not
work in a future version 6.0 or greater.
Registering Actiware
Both versions of Actiware have a “try it before you buy it” feature. You may
download or otherwise obtain an evaluation copy of Actiware and use the
software prior to purchasing it. An activation key cannot be obtained without
first paying for a license; however this does not prevent you from installing and
running a full featured copy of Actiware for 30 days or 50 uses. Even if you have
purchased Actiware, it is not necessary to immediately register Actiware. Please
press the Continue Unregistered button to access Actiware software and contact
technical support via e-mail (mm@respironics.com) at a convenient time to
obtain your activation key.
Actiware activation window
NOTE: Registration is not needed for Actiware-CT 5.1 or greater.