Setup guide

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Q: Why do I get the message “No Signal” (or “Source Not Found” or “WeakSignal”)?
A: The mini box can be connected using a COAX or RF cable or an HDMI cable. If you are using an HDMI
cable to connect your mini box to your TV, this message may indicate that the TV is not tuned to the
proper input or source. If you have programmed the mini box remote to work with your TV, press
on the mini box remote to change the input selection.
NOTE: While it is preferred that you use the remote that came with your mini box, you can also use
your TV remote to check your TV settings for the correct input:
Press the INPUT button (may be labeled TV/VIDEO, SOURCE or Antenna) on the TV or the remote
control that came with the TV.
Select the option for TV on the menu displayed on the screen. It may be labeled Cable TV, CATV,
CAB, Input 1, Video 1, Antenna 1, AV1, HDMI, DVI oranother name (check your TV user manual).
Usually, the label describes the type of connection from the mini box totheTV (such as cable, AV,
HDMI, DVI or component).
Or select each option one at a time, returning to live TV to see if the option has restored the picture.
Q: The program guide has no data or descriptions. How can I restore thedata?
A: First, make sure the coax cable is secured tightly to the back of the mini box. Then unplug the power
from the mini box. Wait approximately 15–30 seconds before plugging the power back into the mini
box to begin the program guide downloading process. This downloading process will take about five
minutes tocomplete.
NOTE: During the download process you can continue to watch live TV and change channels, but
programming information in the guide may be unavailable for those five minutes.
CCI140122_User_Guide 24 8/6/14 3:29 PM