Setup guide
23
FAQs
Q: My remote isn’t working with my mini box.
A: Make sure that you are pointing your remote directly at the mini box and not the TV screen. Try
pressing the
to see if your mini box changes channels. If this does not work, check to see
if the red light on
displays when you push any of the remote control buttons. If the red light
does not display, the batteries for your remote may need to be changed.
If you have an IR Extender connected to your mini box, check to be sure that you are pointing your
remote directly toward the IR Extender. This will ensure that you get the most direct signal and best
performance from the IR Extender.
NOTE: Be sure to always use the remote that came with your mini box. Universal remotes purchased
from a third party or included with one of your other Cox receivers may not be compatible withthe
mini box.
If you are not able to place your mini box where you can easily point your remote to control it,
please visit a Cox Solutions Store to pick-up an IR Extender.
FAQs
CCI140122_User_Guide 23 8/6/14 3:29 PM