User's Manual

Messages and Issues Troubleshooting
12 - 18 0070-00-0575-50 Panorama™ Operating Instructions
12.1.28 System Setup Tab
This section lists some of the potential messages and issues that may occur while using the
System Setup tab.
12.1.29 Telepack Device
This section lists some of the potential messages and issues that may occur while using a
Telepack device.
MESSAGE/ISSUE * REASON SOLUTION
Incorrect password.
Please try again
The wrong password was
entered in the Password text
box.
Select the OK button to close
the dialog box. Enter the
correct password in the text
box.
Incorrect password. This
is your last chance.
Please try again.
The wrong password was
entered in the Password text
box.
Select the OK button to close
the dialog box. Enter the
correct password in the text
box.
The Patient Alarm Setup
tab closes and the Panorama
Central Station is returned to a
full screen monitoring display
The wrong password was
entered in the Password text
box.
Reopen the Patient Alarm
Setup tab and enter the
correct password in the text
box.
The System Setup menu
button is disabled.
The System Setup function is
already open on a Panorama
display and cannot be opened
on multiple displays.
Close the System Setup
function on the Panorama
display on which it is opened.
* Messages are shown in all bold text.
MESSAGE/ISSUE * REASON SOLUTION
Telepack/LED’s not turning on Batteries are not installed
correctly, batteries are
depleted, or batteries
corroded.
Visually inspect the battery
compartment for any foreign
object.
Replace the batteries.
Telepack not transmitting data
to the Panorama Central
Station.
Batteries are discharged Press the Test/CHECK button
to verify that the batteries are
depleted. Replace as
necessary.
Flashing Battery Status LED
indicator light
Batteries in the Telepack are
weakening
Replace batteries
Error: Could not receive
data message, while
attempting to program the
Telepack
Telepack is not connected
properly, or the Panorama
Central Station is unable to
detect the Telepack.
Verify that the service mode
cable is properly connected to
the device.
Retry programming.
Check batteries.
Unlit ECG Lead LED indicator
light
Telepack has no lead
connectivity.
Connect the electrode.
Check batteries.
Communication Lost Telepack’s radio signal is out of
range with the wireless
network
Verify the Telepack is within
100 feet of a network access
point.
Check batteries.