User's Manual

Messages and Issues Troubleshooting
12 - 2 0070-00-0575-50 Panorama™ Operating Instructions
12.1 Messages and Issues
Error messages generally occur when the user has done something incorrectly/improperly
while using the Panorama Central Station (for example, a patient tile is not selected). Issues
generally occur when there is a system hardware issue that needs to be addressed.
12.1.1 Additional Reports
This section lists some of the potential messages and issues that may occur while trying to
print an additional report.
12.1.2 Admitting a Patient
This section lists some of the potential issues that may occur when admitting a patient to the
Panorama Central Station.
MESSAGE/ISSUE * REASON SOLUTION
The Print sidebar button is
disabled.
A patient is not currently
selected.
Select a patient before trying to
print a report.
The Please select a Print
Interval error message is
displayed.
This message appears in the
Patient Reports tab when
the Print button is pressed
before a time interval is
selected in the Full Disclosure,
Event, or Trend reports.
Select the OK button to close
the dialog box. Select a print
interval in the available dialog
box.
The report will not print There are several reasons that
would cause a report not to
print. It could be a problem
with the communication
between the printer and the
Panorama Central Station or
simply a problem with the
printer.
If there is an error that appears
such as Printer out of
Paper you will need to
remedy that situation.
If the No Printer connected
or Printer not Available
error is displayed check that
the printer was properly
configured with the Panorama
Central Station. See the Printer
Configuration manual (P/N
0070-00-0561).
* Messages are shown in all bold text.
MESSAGE/ISSUE * REASON SOLUTION
Cannot admit patient/patient
data not displayed at central
station.
Previous patient not discharged
from system and/or monitoring
device.
Discharge patient from system.
Monitoring device not
assigned to Equipment List.
Assign device to Equipment
List.
Serial Port setting on
monitoring device incorrect.
Access Installation Menu on
device. For more information,
refer to Passport 2/Spectrum
Operations Instructions.
Panorama not installed in
Options List in the Options
Menu (for Passport 2®/
Spectrum™ only).
Access the Installation Menu,
Options submenu. For more
information, refer to Passport
2/Spectrum Operations
Guide.
* Messages are shown in all bold text.