Datasheet

Mindjet Software Assurance and Support
Guide to Customer Support Services
1. © 2010 Mindjet October 5, 2010 14
Appendix B:
Designated Contacts Template
Designated contacts are not applicable for individual customers purchasing MSA in Mindjet’s
Online Store. Individual customers will create a Mindjet.com Account as part of the order
process and will have purchased MSA associated immediately with their customer account.
Enterprise customer purchasing MSA as part of their license program must submit their
designated contacts information as follows:
First Name:
Last Name:
Company Name:
Department:
Title/Position:
Full Address:
Phone:
E-Mail:
SIN*:
* Support Identification Number (SIN) will be provided by Mindjet to the MSA purchasing entity and is used to
identify MSA customers. The SIN should be referenced when logging a support case or when calling into the
Mindjet Support Call Center.
Please send your designated contact information via our web form or email to your regional
Support Call Center:
Web form: Customer Support and Service Team www.mindjet.com/contactus
Email: Europe, Middle East, and Africa Region [e-mail]
Email: Americas, Asia, and Pacific Region [e-mail]
Please create a Mindjet.com Account and register your Product license key(s) and SIN(s).
Doing so enables you to retrieve this information should it become lost or if you need to
reinstall the product, gives you direct access to our Support Download section, and allows
you to easily log a support case on Mindjet Support Services website.
Create a Mindjet Account at: https://www.mindjet.com/accounts/register.aspx