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Mindjet Software Assurance and Support

Guide to Customer Support Services

Large scale deployment assistance under MSA is limited to electronic documentation,

remote troubleshooting, and telephone guidance of reasonable duration; extensive or

ongoing assistance, on-site coverage, or other deployment specific deliverables may be

subject to additional fees at Mindjet’s then-current time and materials rates.

Additional Mindjet Software Assurance and Support Terms and

Conditions

The MSA Terms and Conditions, available on the Mindjet Support Services website, shall

also apply to the provisions of Support Services in connection with the purchase of MSA.