Specifications

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17
Troubleshooting
Before calling for assistance, please read carefully below. If you do need
assistance, please call local service center or contact your dealer.
Q: No image on screen, I cannot turn on the mimo.
A:
Is USB cable connected and did you install mimo driver yet?
Please run ‘mimo Installation Software’ in the CD.
For more detail about driver installation, please refer to Connections & Installation
chapter.
Q: I cannot turn my mimo screen on.
A:
Please check if the USB cable is connected.
Touch the mimo’s power button ( ) once then check the screen status.
Please check if ‘mimo Installation Software’ has been installed properly.
1. Right-click ‘My Computer’ ––> click ‘Properties’.
2. Click ‘Device Manager’ at ‘Hardware’ tab.
3. Locate the cursor on PC at the top of the system tree.
4. Click ‘Action(A)’ ––> “Add Hardware(A)”.
5. Reboot the PC.
* Normal PC recognize mimo as a generic USB device. Frequent power on and off of the device
may cause USB device error. Please refer to Microsoft customer support for USB devices
trouble shooting.
Q: mimo screen doesn’t move – stands still.
A:
Please check mimo screen’s ‘Hardware Acceleration’ setting in desktop properties.
Adjust ‘Hardware Acceleration’ value as ‘Max’.
1. Right-click on Desktop to and open ‘Display Properties’.
2. Click ‘Setting’ ––> Choose ‘nanovision Mini Monitor’.
3. Click ‘Advance(V)’.
4. Please check ‘Hardware Acceleration’ value as ‘Max’.