Milestone Systems Software Manager 1.
Milestone Software Manager 1.5 Administrator's Manual Contents INTRODUCTION................................................................................4 PREREQUISITES ..............................................................................5 SUPPORTED OPERATING SYSTEMS ....................................................................... 5 PREREQUISITES FOR ALL REMOTE SERVERS.......................................................... 5 IMPORTANT INFORMATION ......................................
Milestone Software Manager 1.5 Administrator's Manual Copyright, trademarks and disclaimer Copyright © 2012 Milestone Systems A/S. Trademarks XProtect is a registered trademark of Milestone Systems A/S. Microsoft and Windows are registered trademarks of Microsoft Corporation. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc. All other trademarks mentioned in this document are trademarks of their respective owners.
Milestone Software Manager 1.5 Administrator's Manual Introduction The Software Manager 1.5 is a single-point tool for remote update of Milestone software on multiple remote servers in large installations. Examples of this type of remote servers are XProtect ® Corporate recording servers and XProtect® Enterprise servers. Main features: Monitoring of installed and running versions of XProtect ® systems on remote servers.
Milestone Software Manager 1.5 Administrator's Manual Prerequisites IMPORTANT: It is strongly recommended to always test the Software Manager on a test system or on one or two remote servers before employing a full-scale update on your main system to all remote servers in one go. Be aware that your surveillance services may be affected, and that this may in turn affect video viewing and recording during the operation.
Milestone Software Manager 1.5 Administrator's Manual If you work with one or more packages using .lic files, and do not select a .lic file, the product(s) included in the selected package(s) will be installed as trial product(s). Always test (see "Test servers" on page 10) server connections before updating remote servers. If errors are reported, do not start updating remote servers. Study the test report and—if needed—contact Milestone at support@milestonesys.com.
Milestone Software Manager 1.5 Administrator's Manual Enter default credentials Once you have launched the Software Manager, before you can start working, you must enter default credentials for the remote machines on the network. 1. Launch the Software Manager. A Default Credentials window appears. Illustration: Default Credentials window 2. Fill in the default login credentials.
Milestone Software Manager 1.5 Administrator's Manual Software library Normally, the first area you work with is the Software Library area. This site, to which you download the install-packages, also contains a number of .exe files known as software packages. Before accessing the software packages, you must create a destination folder for them—name and location of the folder is of your choice - and copy the software packages to this folder.
Milestone Software Manager 1.5 Administrator's Manual Surveillance servers Next, from the Milestone Servers area, you create a list of relevant remote servers that you want to work with. Open server list In the navigation pane select Surveillance Servers. This opens the Surveillance Servers window. The first time you use this application, the server list is empty. You may fill it in two ways – by adding each server individually or by requesting a main surveillance server to compile a list.
Milestone Software Manager 1.5 Administrator's Manual When done, the server list is compiled and added to the list. Illustration: Milestone servers - populated Next to each remote server, an icon indicates its connection status. The following icons exist: Indicates that the Software Manager can connect to the server. Indicates failure to connect. Indicates that the Software Manager is currently processing the server.
Milestone Software Manager 1.5 Administrator's Manual The far right Status column keeps you informed of the progress and status of the test. If relevant, server status icons will also change. Illustration: Close up of server list A server test window will present detailed test results. Illustration: Server test results If you are using the Software Manager to deploy software to a computer in a separate workgroup outside of a domain and get an error message saying System error 5 has occurred.
Milestone Software Manager 1.5 Administrator's Manual 1. In the navigation pane select Surveillance Servers. 2. Place the cursor over the remote server you wish to work with and right-click. 3. The following menu options appear: Remove, Change Server Information and Remote Desktop. Illustration: Server right-click menu 4. Do one of the following: o Select Remove to remove the remote server from the server list.
Milestone Software Manager 1.5 Administrator's Manual Manage servers wizard Now that you have your software library in place and a list of remote servers, you can start updating/configuring the selected servers. The Software Manager has a built-in, dedicated wizard for this purpose. To carry out a remote update of all or selected remote servers: 1. In the navigation pane, select Surveillance Servers. This opens the Surveillance Servers window. Make sure you have selected one or more servers in the list.
Milestone Software Manager 1.5 Administrator's Manual Illustration: Software package selection If you update in sequence, note that it will take somewhat longer (see "Important information" on page 5) than updating in parallel. However, updating in sequence might be desirable if network resources are limited or for testing the result of the process in small scale before rolling it out wide scale. Click Next. 4. If you are installing packages, read and accept the end-user license agreement.
Milestone Software Manager 1.5 8. Administrator's Manual When all processes are done, click Next. Illustration: Wizard results 9. Results for the entire update process are shown. Expand to view details. To export results to other programs for further editing/distribution, click Export Summary. When done, click Finish. www.milestonesys.
Milestone Software Manager 1.
About Milestone Systems Founded in 1998, Milestone Systems is the global industry leader in open platform IP video management software. The XProtect platform delivers powerful surveillance that is easy to manage, reliable and proven in thousands of customer installations around the world.