Warranty

500 W. 190
th
St. 6
th
Fl.
Gardena, CA 90248-4265 U.S.A.
TEL: [phone] FAX: [phone]
www.tireco.com
2
MILEAGE WARRANTY PROCEDURE:
Each step of the following procedures must be completed in order to quality for any credit provided by this
warranty:
1. The Dealer must contact the Tireco Consumer Relations Department to receive a Return Merchandise
Number (RMA) to start the mileage warranty claim process.
a. [e-mail]
b. 1-800-937-9433
2. The Dealer must use the Warranty Claim Form provided by Tireco for any adjustments to be considered
for credit. The Claim Form must be filled in completely (Tire size, Tread pattern, DOT, Remaining
tread, etc).
3. To obtain mileage proration adjustments the dealer must have completed the Tire Installation Form
http://www.milestartire.com/assets/tire_install_form121813.pdf and provide proof of original purchase
for the claim tires(s) that states the vehicle mileage at the time of the original installation.
4. Dealer must obtain proof that the tires have been rotated every 5,000 miles and complete and sign
Tireco’s Mounting and Rotation Service Record (For Mileage Warranty) Form
http:/www.milestartire.com/assets/mounting_and_rotation.pdf
5. The Consumer Relations Representative will request tire(s) to be sent to one of Tireco’s Adjustment
centers at our expense for inspection. Shipping instructions along with an RMA number will be
provided.
6. The Dealer must send the completed Claim Form and all other documents for the mileage warranty with
Tires to the Adjustment Center.
7. Upon receipt of documents and tires, the appropriate Tireco Representative will complete the inspection.
8. If the tire(s) is adjustable, the Dealer will be notified and will be issued a credit after which the tire will
be destroyed by Tireco.
9. If the tire(s) is not adjustable and does not meet the limited mileage requirements, the Dealer will
receive a letter of notification with an explanation. If the tire(s) was requested by the dealer to be
returned, the non adjustable tire(s) will be returned at the expense of the Dealer. Any tire that the Dealer
leaves with Tireco will be destroyed without further notice.
10. No credit shall be given until a completed warranty claim form and all documents related to the claim
are received by Tireco and the tire is found to be adjustable.
11. Any form that is illegible or incomplete may be returned to the Dealer for completion and will delay the
application process.
For any questions or if you need assistance in filling out the forms, please call Tireco consumer relations
department (800) 937 - 9433 or email us at [e-mail]
Please Note
All tires/wheels returned to Tireco for warranty consideration are subject to inspection. Tires/Wheels that are
found to not meet the warranty criteria (adjustable) will be disposed of at the time of inspection unless the tires
have been previously requested to be returned. All tires returned to the customer will be done at the customer’s
expense.