User's Manual

RMA Service

If troubleshooting steps are unsuccessful, consult your dealer for RMA.

Shipping instructions:

1. Remove any personal data.

2. Use the original shipping container and packing materials, if possible.

3. If the original packing materials are not available, wrap the equipment

with soft material (e.g. PU/PE form) then put the wrapped equipment into

a hard cardboard shipping box.

4. Include a sheet with the following information: (Note: Please keep a copy

of this sheet for your records)

z Name

z Address

z Unit serial number

z Place and date of purchase or the original invoice number

z Date of failure

z A DETAILED Description of the problems you have encountered

z A list of the hardware/software configuration, if applicable.