User manual

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the page size and margins. In general, you should use the smallest margins which do not cause
the data to wrap around to the opposite side of the ticket. Apple supports the following methods
of defining page sizes:
• Vendor (BOCA) Defined - We have pre-defined some common page (ticket) sizes which
can be used with any Windows application. You must use a BOCA defined page size to
define your document. If you cannot locate the proper size, choose the next larger size
and use the margins to define your ticket size.
• Custom Size - This option does not work properly. We do not recommend the use of this
method.
Printer Models (adjustable vs. fixed and reverse adjustable)
Due to a variety of legacy issues and driver limitations, an adjustable FGL printer operating in portrait mode
requires an <rte> command in order to properly format the ticket. This command only needs to be sent once as
it is permanently stored in the printer's memory. (You can send the printer an <rtd> command to reverse an
erroneously sent <rte> command.) Please note the manner in which the printer formats the ticket in the various
scenarios shown below.