User manual

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PRINTER DRIVER SUPPLEMENT
There are multiple driver types that can be used with a Boca Systems printer. We supply printer drivers on our
web site. Windows supplies printer drivers with the PC and some third party ticket vendors will supply a printer
driver with their ticketing system. All of our drivers and those supplied by Windows will allow you to
communicate through driver dependent applications like Word, Excel, etc. When the printer driver is set up as
shared, access to the printer can be established over a network. Although many printer drivers work with Boca
Systems printers, they all behave differently. Usually only one driver will work with a specific ticketing system. If
unsure which printer driver works with a specific ticketing system, call the ticketing system vendor and ask them
which printer driver they use.
Since Boca Systems manufactures numerous types of printers it will be necessary to understand a few facts
about the features of the printer currently being installed. This will enable correct selection of the printer driver
and complete the installation.
Printer Features
1. Interface: Is it USB, serial, parallel or Ethernet?
2. Make: Is it “FGL” or “PCL”?
3. Model: Is it 22/42, 24/44 or 26/46?
4. Head Size: Is it 200, 300 or 600 DPI?
To download the appropriate Boca Systems printer driver file please go to our web site at
www.bocasystems.com and click on the “Printer Drivers” link appropriate for the PCs operating system
Windows, Apple/Mac or Linux. See the three sections below for details on downloading and installing Boca
Systems printer drivers for Windows, Apple/Mac and Linux systems.
Windows Printer Drivers
Generic Text Driver
The “Generic Text Only” driver, supplied by Windows is typically used only in older printers which do not support
either FGL or HP drivers. This driver does not support WYSIWYG, true type fonts or graphics. Additionally,
Microsoft support on this driver is increasingly difficult with each version of Windows. We suggest avoiding the
use of this driver whenever possible. Please note that none of the remaining instructions apply to the Generic
Text Driver.
Driver Download
When downloading the Boca Systems Windows printer drivers save the file on the PCs hard drive (perhaps at
c:\boca) and unzip the file. It is important to remember where you saved these files should it be necessary to
tell the “Install Wizard” during installation. When unzipping this file it will create a subdirectory named
printer_drivers and populate it with fourteen files. When unzipping the downloaded zip file printer_drivers.zip
have the tool extract the files into c:\boca and all the printer driver files will be placed in c:\boca\printer_drivers.
Printer Driver Installation - Parallel, Serial, USB and Ethernet
All Windows instructions are based upon the use of Windows XP. Other versions of Windows will operate in a
similar, but not identical manner. For more details on Windows Ethernet installation, please see the Ethernet
addendum section below for Installing a Standard TCP/IP port.
When using a Plug and Play printer (USB) most of these steps will be unnecessary. Windows will do most of it
automatically. It may be necessary to tell the “Install Wizard” where on the hard drive the printer driver files
exists, perhaps c:\boca\printer_drivers.
• Go to “Printers and Faxes”
• Select “Add a printer”
• The “Welcome to the Add Printer Wizard will appear. Click “Next”
• Turn off “Automatically detect and install” option. Choose local or network printer and then
click “Next”
• Choose the appropriate port and click “next”
• Click on “Have Disk” and “Browse”. Take the “Install Wizard” to the place where the driver
files have been stored, perhaps c:\boca\printer_drivers.
• Click OK and a list of eleven drivers will be displayed.