User manual

104
TICKETS LOW FUNCTION
This feature allows the customer to enter the amount of tickets loaded (Tickets Remaining Count) and then
select the tickets low trigger point (Tickets Low Count). When the number of tickets remaining reaches the
trigger point a Tickets Low Status byte (15) will be sent to the Host. This status will be sent once during normal
operation. The Tickets Remaining Count and Tickets Low Count can be entered using the Control Panel Menu,
the appropriate FGL commands or the Web Configuration Page.
Notes:
A non-zero Tickets Low Count must be entered for this function to be enabled. A zero Tickets Low
count disables the Tickets Low operation.
A new Tickets Remaining Count must be entered every time paper is loaded into the printer. Failure to
do this will result in unpredictable results.
Initially, the Tickets Loaded Count and Ticket Remaining Count displayed on the Real-time Status page
will be the same. After a ticket has been printed, the Tickets Remaining Count will reflect the current
number of tickets remaining in the printer.
The Tickets Remaining Count displayed on the 'Configure Printer' web page will show the current
number of tickets remaining in printer. Changing that number at anytime will set the Tickets Loaded and
Tickets Remaining Counts to the new value.
Tickets Remaining Count1 and Tickets Low1 are for path1 on a Dual printer or standard single path
printer.
Tickets Remaining Count2 and Tickets Low2 are for path2 on a Dual printer.
Warning:
When using the Tickets Low Function, we recommend that the printer be connected to a battery backup
or UPS to avoid losing the ticket count in the event of a power loss.