MICRO MODEL TICKET PRINTERS Operator’s Manual Rev A: 10/16/2002 0,&52 0,&52 3/86 6XE0,&52 '8$/ 0,&52 0
Table of Contents Page FCC Notice & Warranty Information 2 1.0 Introduction 3 2.0 Unpacking the printer 3 3.0 Important Safety Information 4 4.0 Installation 5 5.0 Configuration 5 6.0 Standard Interface Pinouts 6 7.0 Thermal Paper – Theory & Specifications 7 8.0 Maintenance and Adjustments 8 8.1 Paper Guide and Print Head Assembly 8 8.1.1 Load Switch and Tear Opto 9 8.1.2 Thermal Print Head 11 8.1.3 Rubber Drive Roller 12 8.1.
FCC NOTICE NOTE: The equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and , if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
1.0 Introduction The BOCA MICRO series printers are direct thermal ticket printers designed for point of sale ticketing environments. This manual will provide the user with general information regarding printer set-up, configuration and troubleshooting. Please review the programming guide for additional details. 2.0 Unpacking the Printer The printer is shipped in a ruggedized container. Please save packing material for future use.
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4.0 Installation The BOCA MICRO series printer was designed to be mounted either on a desktop or shelf (horizontal model) or vertically in a counter top (vertical model). Prior to site preparation and installation, the printer should be powered up and run in the self-test mode. • Lay the printer flat on a counter top with the cover open. • Attach the AC cord and interface cable into the proper connectors. • Turn power on. After initializing, the LCD will display PAPER OUT.
6.
7.0 Thermal Paper - Theory & Specification The print head’s life expectancy is composed of both a mechanical and an electrical component. Both of these factors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers. This number is based upon the assumption that the head will be used with a good quality, top coated thermal paper.
8.0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use. It requires minimal care to provide maximum service.
8.1.1 Load Switch and Tear Opto There is one micro switch located below the paper guide. This switch is used to sense the presence of ticket stock in the printer. The switch is factory set and adjustment should not be necessary. The load switch should be positioned such that the printer automatically activates the stepper motor at the proper time when tickets are loaded into the printer. When loading tickets, the stepper motor should turn on when the ticket stops in front of the thermal head.
There is one optical device mounted on an aluminum bracket. The opto controls the tear position. Removal or adjustment of the opto should be done without removing the bracket from the paper guide. The opto position is factory set and adjustment should not be necessary. To adjust the tear position, use the INC/DEC CUT1/2 settings on the control panel. (see appendix A) The printer should cut the ticket just behind the perforation.
8.1.2 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality. Continuing to run the print head in a dirty condition will reduce its life expectancy, as it is unable to diffuse its heat properly.
FOR PRINTERS WITH RED HANDLED LEVER 1. Make sure power is off and the AC cord is disconnected from the printer. 2. DO NOT UNPLUG CABLE FROM PRINT HEAD. 3. Open the red handled lever to remove pressure from the thermal head. 4. Disengage the screws that fasten the thermal print head to the mounting block. Allow the screws to remain in the mounting block. Slide the thermal print head back and remove 5. Clean the thermal print head surface (the side that makes contact with the paper) with isopropyl alcohol 6.
8.1.4 Ticket Width Adjustment To adjust the paper path for use with a different ticket width, loosen the two thumbscrews located on the adjustable slide block. Slide the block to the fully open position. Insert your ticket stock into the paper guide. Slide the block to the proper ticket width setting and tighten the two thumbscrews. On reverse adjustable printers (RADJ), the “special head” setting on the control panel must be used to load the new ticket width into the printer’s memory.
8.2 Logic Board The printed circuit boards used in this product have been manufactured using surface mount technology. These printed circuit boards cannot be effectively repaired in the field and should be returned to the manufacturer if repair is required. Warning: ALL SERVICE SHOULD BE DONE WITH POWER OFF AND THE AC CORD UNPLUGGED FROM THE PRINTER.
8.2.2 Logic Board (Installation) 1. Align Main Logic Board so that the four mounting holes are above the four fasteners. 2. Press logic board straight down onto the fasteners. 3. Attach connectors going to the main logic board. 4. Secure the heat sink to the cabinet. 8.3 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust. Use a small vacuum for cleaning. Be careful not to jar any of the printer’s parts loose. 9.
P51-1002 P51-1003 421366-2NMIC P29-1002 P29-1001 423192 421404 422891 422892 421359-1 421359-2 421359-3 421359-1TOH 421359-2TOH 421359-3TOH P40-1012 MAX234 421164-1 431010 422920-1 422920-PC 422920-6 KN-500B P49-1008 P55-1002 FGL42 *** 430894 422264 422264-B 422264-F 422264-T 422264-C 421864-S 421864-L 421864-R 421669 423256 421428 421428-TMPL 421367-1B 421367-MIC5M4-3 421367-VMICZZ 422234 DRIVE PULLEY, 32T DRIVE PULLEY, 34T ENTRANCE PAPER GUIDE, MICRO MB 2” FUSE, 2A SB FUSE, 1A SB GROUND STRAP FOR THERMAL
P49-1000 P44-1011 P41-1014 422590 422590M 423227 P28-1013 P28-1012 421724 P49-1006 421422 421421-MIC5M 421421-MIC5M4 421421-MICP5 421421-ZZ 422808-230 422808-115 422888-230 422888-115 2N6388 SHOULDER SCREW, PAPER GUIDE SPRING, PRESSURE ADJ. BLOCK STAND OFF, CUTTER STRAP MTG. STEPPER MOTOR ASSY. (FGL20,40,22 & 42) STEPPER MOTOR ASSY. (FGL20 through FGL42) Molex SWITCH, FOR MAG with mtg bracket (used for both feed and burst) SWITCH, POWER (4 tab) SWITCH, TEST TAKE OUT HEAD CAM LOCK ASSY.
10.0 Troubleshooting Guide This is a simplified troubleshooting guide listing some of the typical problems. It is not intended to provide technical details or repair methods, but can serve as a guide to fault isolation in the field. As a safety precaution, all service to the printer should be done by qualified persons with power off and the AC cord unplugged from the printer.
a. Clean print head. Consult “Thermal Print Head” section. b. Replace thermal head. 8. NO PRINT OUT a. Check head cable for electrical connection at both ends b. Check to make sure head cable is plugged in properly into the thermal head. c. Replace the thermal head. d. Replace the Main logic board. 9. PRINTER SKIPS TICKETS WHILE PRINTING a. Check all electrical connections on the printer. b. Check position and quality of black mark on the ticket stock. c. Clean off opto eyes.
APPENDIX A - CONTROL PANEL The FGL44 printers allow the user to adjust various printer options through the control panel. To access the control panel menu, press both MENU and TEST switches simultaneously for about 3 seconds. The LCD will display the “OPERATOR MENU!” message to indicate that it has entered the control panel menu mode. Once in this mode, please use the following switches in the manner indicated to choose the proper menu topic and to select the proper setting.
The following is a brief overview of some representative Menu options: BAUD RATE? Controls the serial interface baud rate, parity bit, data bits and stop bits. Here are the following choices: 1200,N,8,1 4800,N,8,1 19200,N,8,1 1200,E,7,1 1200,O,7,1 2400,N,8,1 2400,E,7,1 2400,O,7,1 4800,E,7,1 4800,O,7,1 9600,N,8,1 9600,E,7,1 9600,0,7,1 19200,E,7,1 19200,0,7,1 28800,N,8,1 28800,E,7,1 38400,N,8,1 38400,E,7,1 57600,N,8,1 57600,E,7,1 115200,N,8,1 115200,E,7,1 MINI/MICRO? Defines the type of printer.
