Operator`s manual

20
a. Check for blockage in the cutter area.
c. Default printer settings. With the printer powered off hold down the TEST button and then power up
the printer. Keep the TEST button held down for ten seconds and release.
c. Replace the cutter motor
d. Replace the Main logic board.
7. POOR PRINT OUT (light print out)
a. Make sure the print head/cam lock assembly if fully locked in the closed position.
b. Consult “Thermal Print Head” section.
c. Clean print head. Consult “Thermal Print Head” section.
d. Adjust print intensity setting via the control panel. (see Appendix A)
e. Replace thermal head.
8. POOR PRINT OUT (white voids in print out)
a. Clean print head. Consult “Thermal Print Head” section.
b. Replace thermal head.
9. NO PRINT OUT
a. Check head cable for electrical connection at both ends
b. Check to make sure head cable is plugged in properly into the thermal head.
c. Replace the thermal head.
d. Replace the Main logic board.
10. PRINTER SKIPS TICKETS WHILE PRINTING
a. Check all electrical connections on the printer.
b. Check position and quality of black mark on the ticket stock.
c. Clean off opto eyes. Consult “Load Switch and Cut Opto” section.
d. Replace ticket cut opto.
e. Replace ticket load switch.
11. PRINTER SKIPS TICKETS AND DIES
a. See # 9.
12. TICKET JAM ENTERING THE CUTTER AREA
a. Make sure the entrance to the cutter area is not blocked.
b. Check all electrical connections on the printer.
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