MINI MODEL TICKET PRINTERS Operator’s Manual 0,1, 0% 68%0,1, 0,1, 3/86 ;0,1, 90 '8$/ 0,1, Rev E: 04/16/2006
Table of Contents Page FCC Notice & Warranty Information 2 1.0 Introduction 3 2.0 Unpacking the printer 3 3.0 Important Safety Information 4 4.0 Installation 5 5.0 Configuration 5 6.0 Standard Interface Pinouts 6 7.0 Thermal Paper – Theory & Specifications 7 8.0 Maintenance and Adjustments 8 8.1 Paper Guide and Print Head Assembly 8 8.1.1 Load Switch and Cut Opto 9 8.1.2 Thermal Print Head 10 8.1.3 Rubber Drive Roller 12 8.1.4 Ticket Width Adjustment 14 8.
FCC NOTICE NOTE: The equipment has been tested and found to comply with the limits for a class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and , if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
3
1.0 Introduction The BOCA MINI series printers are direct thermal ticket printers with an integrated cutting mechanism. This manual will provide the user with general information regarding printer set-up, configuration and troubleshooting. Please read the important safety information section before installation is conducted. Review the programming guide for additional details. 2.0 Unpacking the Printer The printer is shipped in a ruggedized container. Please save packing material for future use.
3.0 Important Safety Information :$51,1* 7KH DSSHDUDQFH RI WKLV V\PERO LQGLFDWHV WKH SUR[LPLW\ RI DQ H[SRVHG KLJK YROWDJH DUHD 3OHDVH IROORZ DOO GLUHFWLRQV FDUHIXOO\ IRU \RXU SHUVRQDO VDIHW\
4.0 Installation The BOCA MINI series printer was designed to be mounted either on a desktop or shelf (horizontal model) or vertically in a counter top (see Appendix B for installation of vertical printers). Prior to site preparation and installation, the printer should be powered up and run in the self-test mode. • Lay the printer flat on a counter top with the cover open. • Attach the AC cord and interface cable into the proper connectors. • Install Ticket Hopper to catch the tickets.
6.
7.0 Thermal Paper - Theory & Specification Refer to the BOCA Systems website at www.bocasystems.com, THERMAL TICKETS section for the most current paper specifications. The print head’s life expectancy is composed of both a mechanical and an electrical component. Both of these factors are strongly influenced by the quality of the thermal paper used. MECHANICAL The print head has a theoretical rating of 60 kilometers.
8.0 Maintenance and Adjustments Your ticket printer is solidly constructed and has been designed for high volume use. It requires minimal care to provide maximum service.
8.1.1 Load Switch and Cut Opto There is one micro switch located below the paper guide. This switch is used to sense the presence of ticket stock in the printer. The switch is factory set and adjustment should not be necessary. The load switch should be positioned such that the printer automatically activates the stepper motor at the proper time when tickets are loaded into the printer. When loading tickets, the stepper motor should turn on when the ticket stops in front of the thermal head.
There is one optical device mounted on an aluminum bracket. The opto controls the cut position. Removal or adjustment of the opto should be done without removing the bracket from the paper guide. The opto position is factory set and adjustment should not be necessary. Note: Before making any opto adjustments make sure your ticket stock was manufactured to proper ticket specifications. To adjust the cut position, use the INC/DEC CUT1/2 settings on the control panel.
8.1.2 THERMAL PRINT HEAD The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of dust entering the print area. Excessive dirt build up on the print head will result in reduced quality. Continuing to run the print head in a dirty condition will reduce its life expectancy, as it is unable to diffuse its heat properly.
Photo D Head is installed wrong. Should not be sitting on top of the cutter. Click here to return to > Table of Contents 8.1.3 Rubber Drive Roller (Platen) The rubber drive roller should be cleaned once a year to prevent paper dust from building up on the roller. Clean drive roller with a paper towel and alcohol. 1. Unlock the thermal head and tilt back to gain access to platen. 2. Clean the full length of the platen. 3.
8.1.4 Ticket Width Adjustment To adjust the paper path for use with a different ticket width, loosen the two thumbscrews located on the adjustable slide block. Slide the block to the fully open position. Insert your ticket stock into the paper guide. Slide the block to the proper ticket width setting and tighten the two thumbscrews. On reverse adjustable printers (RADJ), the “special head” setting on the control panel must be used to load the new ticket width into the printer’s memory.
8.2 Cutter Assembly The BOCA cutter (BC2) system is a fully integrated cutter knife mechanism powered by a stepper motor. The BC2 requires no adjustments and is rated for approximately 750,000 cuts. Please be aware of the following: Wait five seconds before feeding ticket stock into the printer after power up. During this time the BC2 cutter knife will move up and down. If ticket stock is fed into the printer before five seconds, a ticket jam could occur.
8.3 Logic Board The printed circuit boards used in this product have been manufactured using surface mount technology. These printed circuit boards cannot be effectively repaired in the field and should be returned to the manufacturer if repair is required. Warning: ALL SERVICE SHOULD BE DONE WITH POWER OFF AND THE AC CORD UNPLUGGED FROM THE PRINTER.
8.3.2 Logic Board (Installation) 1. Align Main Logic Board so that the four mounting holes are above the four fasteners. 2. Press logic board straight down onto the fasteners. 3. Attach connectors going to the main logic board. 4. Secure the heat sink to the cabinet. 8.4 General Cleaning The interior of the printer should be cleaned whenever there is a visible accumulation of dust. Use a small vacuum for cleaning. Be careful not to jar any of the printer’s parts loose. 9.
P50-1003 DRIVE BELT, 102T P50-1012 DRIVE BELT, 105T P50-1017 DRIVE BELT, 98T P51-1007 DRIVE PULLEY, 20T (Large ID .25") P51-1014 DRIVE PULLEY, 20T (Small ID 5mm) Used on printer with LCD display P51-1011 DRIVE PULLEY, 30T 423565 DUST COVER, BOCA CUTTER (BC2) 423475VM EXIT BRACKET, Lower for a BC2 cutter 423480 EXIT DEFLECTOR, BOCA CUTTER (BC1) P29-1002 FUSE, 2amp SB (used on 110VAC printers) P29-1001 FUSE, 1amp SB (used on 220VAC printers) 423192 GROUND STRAP FOR THERMAL HEAD MTG.
421421-M41P TOP PLATE, VM SPECIAL for 2" & 3.25" fixed VM model printer (10.25" x 10.25") 421988-2 TOP PLATE, Dual Mini (3.25" x 3.25" paper paths 422888-230* TRANSFORMER, 220VAC for FGL24 and FGL44 model printer 422888-115* TRANSFORMER, 110VAC for FGL24 and FGL44 model printer Click here to return to > Table of Contents 10.0 Troubleshooting Guide This is a simplified troubleshooting guide listing some of the typical problems.
a. Check for blockage in the cutter area. c. Default printer settings. With the printer powered off hold down the TEST button and then power up the printer. Keep the TEST button held down for ten seconds and release. c. Replace the cutter motor d. Replace the Main logic board. 7. POOR PRINT OUT (light print out) a. Make sure the print head/cam lock assembly if fully locked in the closed position. b. Consult “Thermal Print Head” section. c. Clean print head. Consult “Thermal Print Head” section. d.
APPENDIX A - CONTROL PANEL The FGL44 printers allow the user to adjust various printer options through the control panel. To access the control panel menu, press both MENU and TEST switches simultaneously for about 3 seconds. The LCD will display the “OPERATOR MENU!” message to indicate that it has entered the control panel menu mode. Once in this mode, please use the following switches in the manner indicated to choose the proper menu topic and to select the proper setting.
The following is a brief overview of some representative Menu options: BAUD RATE? Controls the serial interface baud rate, parity bit, data bits and stop bits. Here are the following choices: 1200,N,8,1 4800,N,8,1 19200,N,8,1 1200,E,7,1 1200,O,7,1 2400,N,8,1 2400,E,7,1 2400,O,7,1 4800,E,7,1 4800,O,7,1 9600,N,8,1 9600,E,7,1 9600,0,7,1 19200,E,7,1 19200,0,7,1 28800,N,8,1 28800,E,7,1 38400,N,8,1 38400,E,7,1 57600,N,8,1 57600,E,7,1 115200,N,8,1 115200,E,7,1 MINI/MICRO? Defines the type of printer.
APPENDIX B - VERTICAL PRINTER INSTALLATION Prepare the counter top by cutting a rectangular hole in accordance with the dimensions specified for your printer model. NOTE: The table or counter top must be able to support at least four times the weight of the printer. VM DualMini 16.25 14.50 10.25 9.25 13.38 Attach the top plate to the printer using only the supplied mounting hardware. Insert the printer with the top plate attached into the countertop cutout.
APPENDIX C - DUAL MINI PATH 2 PATH 1 Silent Cutter (SC2) This section will go over some of the unique features of the Dual Mini model printer. • The Dual Mini has a load opto configuration. The opto closer to where you load the stock is the ticket load opto. The opto closer where the ticket exits is the cut opto. • The silent cutter (SC2) system is a fully integrated rotary cutter mechanism powered by a DC motor. The SC2 requires no adjustments and is rated for approximately 750,000 cuts.
