Instructions / Assembly
32 MM571W / MM572W Installation Instructions MM571W / MM572W Installation Instructions 33
Visual Feedback Possible Diagnosis Check/Solution
The unit will not run  1)  Unit arm travel (limits) not set.
2)  Transmitter not programmed.
3)  Power source issues.
4)  Arm problem
 h Set travel limits
 h Program transmitter
 h Bad or low battery
 h No transformer output, proper output should be 19 Vdc
 h Poor or night solar conditions
 h Check circuit breaker or GFI
 h Power at outlet
 h Low voltage wire problem from charge source (transformer or 
solar panel) to the control board.
 h Ensure transformer or solar panel wires are properly connected to 
the control board.
 h Potential arm problem check all connection cycle power or press 
reset, if after the reset you get a click and no movement the 
problem maybe the power cable or internal to the arm
The unit stope before reaching 
the proper open or close 
position
Limit position not adjusted/set 
correctly.
The unit is receiving a stop 
command
 h Reset the arm’s extended limit position, see page ___.
 h Adjust the arm’s retracted position by moving or repositioning the 
hardware.
 h Check transmitters and any wired accessory
The unit reverses before 
completing an open or close.
Gate/unit has sensed an obstruction
 h Path of gate
 h Gate for Level and Plumb
 h The gate requires maintenance, it is to difcult to move.
 h Adjust Force Factor 
 h For diagnostic purposes disconnect the external obstruction 
detection devices, if the unit works troubleshoot these devices.
 h Arm rev. counter
 h Arm power cable connections.
The unit stops before reaching 
the correct close or open 
position.
Limit (s) are not set correctly.
Hardware not positioned correctly.
The unit received a stop command.
 h Reset the limits (the extended position of the arm) Note: if this 
problem has occurred, make sure the resetting of limit(s) begins 
with the operator arm fully retracted. Do not spin the tube out,by 
hand, in order to attach it to the gate bracket.
 h Adjust the arm Hardware (this would correct the retracted 
position of the arm)
 h Check for a triggered (stuck) transmitter or accessory
The auto close seems to be 
working in reverse and/or 
accessories not operating 
properly
Dip switch 1 in the wrong position.
Or, Power has not been cycled since 
the switch was moved.
 h Turn unit off then back on
 h Move dip 1 to the correct position and cycle power.
 h Check accessories and connections
F1 fuse (top left) blown Transformer or solar wired to board 
incorrectly
 h Correct wiring
 h Replace fuse
F2 fuse (bottom left fuse) 
blown
Battery or Batteries connected 
incorrectly
 h Check battery connections and harness, ensure the battery is 
connected red to red (+) and black to black (-)
 h Check harness fuse
Harness fuse blown Battery or Batteries connected 
incorrectly
 h Check battery connections and harness, ensure the battery is 
connected red to red (+) and black to black (-)
 h Replace harness fuse and F2 fuse if blown
Additional information can be found by contacting Nortek Security and Control.
For Your Records
Please record the product serial number (located on the right hand side of the control box), and the date and place of purchase in the 
spaces provided below. Refer to this information when calling Nortek Security and Control for service or assistance with your automatic 
gate operator. 
Serial Number ____________________________________________
Date of Purchase  _________________________________________  
Place of Purchase  ________________________________________  
Remember to keep all receipts for proof of purchase.










