Instructions / Assembly

34
Condition Possible Cause Possible Solution
Door not operating 1. Transmitter not learned
2. Transmitter battery low or missing
3. Door not receiving signal
1. Learn transmitter to opener. See page 22.
2. Press button on transmitter. If LED on
transmitter is dim or not lit, replace
battery.
3. Press and hold the transmitter button. If
the red or green LED indicators on the
opener do not blink, verify the following.
a. Opener antenna wire is straight and
routed outside of the cover away from
metal and wires.
b. Antenna is not damaged, cut, or missing.
c. Lock is not enabled on wall station.
Reduced distance of
operation
1. Opener is experiencing interference
2. Transmitter battery low
3. Antenna damaged or obstructed
1a. If the red or green LED indicators on
the opener are blinking, there may be a
remote nearby with a stuck button.
1b. A device in the home such as a CFL,
 uorescent light, plug in power supply,
or LED light bulb may cause radio
interference, turn off that device and
check for improved distance.
2. Press button on transmitter. If LED on
transmitter is dim or not lit, replace
battery.
3. Check that the antenna wire is straight
and routed outside of the cover away
from metal and wires. Verify antenna is
not damaged, cut, or missing.
Multiple openers moving Transmitter is learned to multiple openers Remove transmitter from the desired
opener. See page 22.
Transmitter and Keypad Troubleshooting
Ensure the opener is properly functioning from the hard wired wall button or wall station before
troubleshooting the transmitter or keypad.