Instructions / Assembly

33
WALL STATION TROUBLESHOOTING
Condition/LED Color Possible Cause Possible Solution
Wall station does not power on. 1. Incorrect wiring 1. Check wall station wiring for
correct polarity.
2. Con rm head unit is plugged in
and has power.
3. Call tech support.
RED 1. Wall station has not been
assigned to an access point.
2. Wall station is not within range
of its assigned access point.
3. Antenna damaged or
obstructed.
1. Use the mobile app to con gure
the wall station’s access point.
2. Relocate the wall station or
relocate the homes access
point.
3. Call tech support.
YELLOW 1. Checking for updates 1. No action required from user;
this behavior is normal and
temporary.
The Smart Control Wall Station has two LEDs that convey
information at a glance.
LEDs on the Smart Control Wall Station
Troubleshooting Smart Control Wall Station
Vacation Mode LED
ON Normal operation
FLASHING Vacation mode enabled
The top LED provides information on the vacation mode.
The bottom LED indicates the status of the Wi-Fi connection
and device.
COLOR LED STATUS CONDITION
Blue Solid Unit has power / initial state prior to the wall
station connection to operator
Red Solid Of ine
Red Flashing Attempting to connect to access point
Yellow Flashing obtaining IP address
Green Flashing Attempting to connect to cloud server
Green Solid Connected
Pink Flash/Solid Checking for over the air (OTA) updates up-
date (every 6 days)